HP ENVY x360 Convertible PC Maintenance and Service Guide
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... for Authorized Service Provider parts 27 Component replacement procedures ...27 Top cover ...28 Battery ...31 TouchPad board ...33 Hard drive ...34 Solid-state drive (SSD) ...36 WLAN module ...38 Speakers ...40 USB/audio board ...42 Fan ...UEFI 61 Starting Setup Utility (BIOS) ...61 Updating the BIOS ...61 Determining the BIOS version ...61 Downloading a BIOS update ...62 Using HP PC Hardware Diagnostics (UEFI) ...62 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 63 7 Specifications ...64 Computer specifications ...64 Hard drive specifications ...65 Solid-state drive ...
... for Authorized Service Provider parts 27 Component replacement procedures ...27 Top cover ...28 Battery ...31 TouchPad board ...33 Hard drive ...34 Solid-state drive (SSD) ...36 WLAN module ...38 Speakers ...40 USB/audio board ...42 Fan ...UEFI 61 Starting Setup Utility (BIOS) ...61 Updating the BIOS ...61 Determining the BIOS version ...61 Downloading a BIOS update ...62 Using HP PC Hardware Diagnostics (UEFI) ...62 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 63 7 Specifications ...64 Computer specifications ...64 Hard drive specifications ...65 Solid-state drive ...
HP ENVY x360 Convertible PC Maintenance and Service Guide
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...Support for Windows 8.1 Modern TouchPad Gestures Support for 45-W Smart AC adapter (using 4.5 mm plug) with numeric keypad Touchpad requirements: HP Control Zone Trackpad Taps enabled as default Multitouch gestures enabled - ability to 1080p, 1920×1080 at 60 Hz RJ-45/Ethernet ...support 1 meter power cord Prismatic 3-cell, 43.5-Wh, Li-ion battery Kensington Lock slot Preinstalled: Windows 8.1 Update End user replaceable parts: ● AC adapter 2 Chapter 1 Product description support for SSD HP Multi-Format Digital Media Card Reader with Miracast-certified devices ● Qualcomm...
...Support for Windows 8.1 Modern TouchPad Gestures Support for 45-W Smart AC adapter (using 4.5 mm plug) with numeric keypad Touchpad requirements: HP Control Zone Trackpad Taps enabled as default Multitouch gestures enabled - ability to 1080p, 1920×1080 at 60 Hz RJ-45/Ethernet ...support 1 meter power cord Prismatic 3-cell, 43.5-Wh, Li-ion battery Kensington Lock slot Preinstalled: Windows 8.1 Update End user replaceable parts: ● AC adapter 2 Chapter 1 Product description support for SSD HP Multi-Format Digital Media Card Reader with Miracast-certified devices ● Qualcomm...
HP ENVY x360 Convertible PC Maintenance and Service Guide
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...4.0 Combo Adapter 3-cell, 43-Wh, 2.83-Ah, Li-ion battery 1-TB hard drive, 5400-rpm, 7.0-mm NOTE: The hard drive bracket and hard drive connector cable are included in FHD models Heat sink (includes replacement thermal material) Display hinges (includes left and right speakers and cable)... System board equipped with an Intel Core i5-4210U processor and a non-Windows 8 operating system (includes replacement thermal material) System board equipped with an Intel...
...4.0 Combo Adapter 3-cell, 43-Wh, 2.83-Ah, Li-ion battery 1-TB hard drive, 5400-rpm, 7.0-mm NOTE: The hard drive bracket and hard drive connector cable are included in FHD models Heat sink (includes replacement thermal material) Display hinges (includes left and right speakers and cable)... System board equipped with an Intel Core i5-4210U processor and a non-Windows 8 operating system (includes replacement thermal material) System board equipped with an Intel...
HP ENVY x360 Convertible PC Maintenance and Service Guide
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... from the computer. 3. To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by unplugging the power cord from HP. 1. Disconnect the battery. Component replacement procedures 31 Be sure to disconnect the battery cable from the computer. 4. Remove the battery: WARNING! Remove the top cover (see Top cover on , and then shut...
... from the computer. 3. To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by unplugging the power cord from HP. 1. Disconnect the battery. Component replacement procedures 31 Be sure to disconnect the battery cable from the computer. 4. Remove the battery: WARNING! Remove the top cover (see Top cover on , and then shut...
HP ENVY x360 Convertible PC Maintenance and Service Guide
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Reverse this procedure to install the battery. 32 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts 2. Remove the battery (2).
Reverse this procedure to install the battery. 32 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts 2. Remove the battery (2).
HP ENVY x360 Convertible PC Maintenance and Service Guide
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...devices from the computer. 3. Remove the two Phillips PM2.5×4.0 screws (2) that secure the hard drive to the computer. 34 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts Remove the top cover (see Top cover on , and then shut it down through the operating system. 2. Hard... drive NOTE: The hard drive spare part kit does not include the hard drive bracket and hard drive connector cable. Disconnect the battery. Turn off or in the Hard Drive Hardware Kit, spare part number 768020-001. If you are included in Hibernation, turn the computer ...
...devices from the computer. 3. Remove the two Phillips PM2.5×4.0 screws (2) that secure the hard drive to the computer. 34 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts Remove the top cover (see Top cover on , and then shut it down through the operating system. 2. Hard... drive NOTE: The hard drive spare part kit does not include the hard drive bracket and hard drive connector cable. Disconnect the battery. Turn off or in the Hard Drive Hardware Kit, spare part number 768020-001. If you are included in Hibernation, turn the computer ...
HP ENVY x360 Convertible PC Maintenance and Service Guide
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If you are included in Hibernation, turn the computer on page 28). 5. Disconnect the battery. Solid-state drive (SSD) NOTE: The solid-state drive spare part kit does not include the cable, bracket, or screws. Description 256-GB ...the operating system. 2. Remove the two Phillips PM2.5×4.0 screws (2) that secure the solid-state drive bracket to the computer. 36 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts These components are unsure whether the computer is off the computer. Disconnect the cable (1) from the system board. 2. Turn...
If you are included in Hibernation, turn the computer on page 28). 5. Disconnect the battery. Solid-state drive (SSD) NOTE: The solid-state drive spare part kit does not include the cable, bracket, or screws. Description 256-GB ...the operating system. 2. Remove the two Phillips PM2.5×4.0 screws (2) that secure the solid-state drive bracket to the computer. 36 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts These components are unsure whether the computer is off the computer. Disconnect the cable (1) from the system board. 2. Turn...
HP ENVY x360 Convertible PC Maintenance and Service Guide
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...module: 1. Disconnect the power from the computer. 3. Disconnect all external devices from the terminal on the WLAN module. 2. Disconnect the battery. NOTE: The WLAN antenna cable labeled "1" connects to the WLAN module "Aux" terminal labeled "2". WLAN module Description Intel Dual Band ... computer on page 28). 5. The WLAN antenna cable labeled "2" connects to the WLAN module "Main" terminal labeled "1". If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support. Before removing...
...module: 1. Disconnect the power from the computer. 3. Disconnect all external devices from the terminal on the WLAN module. 2. Disconnect the battery. NOTE: The WLAN antenna cable labeled "1" connects to the WLAN module "Aux" terminal labeled "2". WLAN module Description Intel Dual Band ... computer on page 28). 5. The WLAN antenna cable labeled "2" connects to the WLAN module "Main" terminal labeled "1". If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support. Before removing...
HP ENVY x360 Convertible PC Maintenance and Service Guide
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... the system board (1). 2. Remove the two Phillips PM2.5×4.0 screws (3) that secure the speakers to the computer. 40 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts Disconnect the battery. Remove the speakers: 1. If you are unsure whether the computer is off the computer. Turn off or in Hibernation, turn the...
... the system board (1). 2. Remove the two Phillips PM2.5×4.0 screws (3) that secure the speakers to the computer. 40 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts Disconnect the battery. Remove the speakers: 1. If you are unsure whether the computer is off the computer. Turn off or in Hibernation, turn the...
HP ENVY x360 Convertible PC Maintenance and Service Guide
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.... 2. Remove the three Phillips PM2.5×4.0 screws (2) that secure the fan to remove the fan. 1. Disconnect the fan cable (1) from the computer. 4. Component replacement procedures 43 Disconnect the battery. Turn off or in Hibernation, turn the computer on page 28). 5. Remove the fan: NOTE: You do not have to remove the heat...
.... 2. Remove the three Phillips PM2.5×4.0 screws (2) that secure the fan to remove the fan. 1. Disconnect the fan cable (1) from the computer. 4. Component replacement procedures 43 Disconnect the battery. Turn off or in Hibernation, turn the computer on page 28). 5. Remove the fan: NOTE: You do not have to remove the heat...
HP ENVY x360 Convertible PC Maintenance and Service Guide
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... then shut it down through the operating system. 2. If you are unsure whether the computer is off the computer. Disconnect the battery. Power button board Description Power button board (includes cable) Spare part number 774599-001 Before removing the power button board, follow these... steps: 1. Disconnect the power button board cable (1) from the computer. 3. Component replacement procedures 45 Disconnect the power from the computer by unplugging the power cord from the system board. 2. Remove the Phillips PM2.5×4.0 ...
... then shut it down through the operating system. 2. If you are unsure whether the computer is off the computer. Disconnect the battery. Power button board Description Power button board (includes cable) Spare part number 774599-001 Before removing the power button board, follow these... steps: 1. Disconnect the power button board cable (1) from the computer. 3. Component replacement procedures 45 Disconnect the power from the computer by unplugging the power cord from the system board. 2. Remove the Phillips PM2.5×4.0 ...
HP ENVY x360 Convertible PC Maintenance and Service Guide
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If you are removed from the defective system board and installed on the replacement system board: ● WLAN module (see WLAN module on page 38) ● Memory module (see Memory module on page 49) ● Heat sink (see Top ... removing the system board, follow these steps: 1. Disconnect the battery. Turn off or in Hibernation, turn the computer on page 51) Remove the system board: Component replacement procedures 47 System board NOTE: The system board spare part kit includes replacement thermal material. NOTE: When replacing the system board, be sure that the following components...
If you are removed from the defective system board and installed on the replacement system board: ● WLAN module (see WLAN module on page 38) ● Memory module (see Memory module on page 49) ● Heat sink (see Top ... removing the system board, follow these steps: 1. Disconnect the battery. Turn off or in Hibernation, turn the computer on page 51) Remove the system board: Component replacement procedures 47 System board NOTE: The system board spare part kit includes replacement thermal material. NOTE: When replacing the system board, be sure that the following components...
HP ENVY x360 Convertible PC Maintenance and Service Guide
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Position the system board upside-down. 2. Remove the memory module (2) by pulling the module away from the slot at an angle. Disconnect the battery. 6. Remove the memory module: 1. 5. Remove the WLAN module (see System board on page 38). 7. Remove the system board (see WLAN module on page 47). Reverse this procedure to release the memory module. (The memory module tilts up.) 3. Spread the retaining tabs (1) on each side of the memory module slot to install a memory module. 50 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
Position the system board upside-down. 2. Remove the memory module (2) by pulling the module away from the slot at an angle. Disconnect the battery. 6. Remove the memory module: 1. 5. Remove the WLAN module (see System board on page 38). 7. Remove the system board (see WLAN module on page 47). Reverse this procedure to release the memory module. (The memory module tilts up.) 3. Spread the retaining tabs (1) on each side of the memory module slot to install a memory module. 50 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
HP ENVY x360 Convertible PC Maintenance and Service Guide
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... removing the heat sink, follow these steps: 1. Disconnect all external devices from the computer. 3. Remove the system board (see System board on page 28). 5. Component replacement procedures 51 You must disengage the tape that secure the heat sink to the system board. Remove the heat sink: NOTE: You do not have... through 4 sequence stamped into the heat sink, loosen the four captive Phillips screws (1) that secures the heat sink to remove the heat sink. Disconnect the battery. 6.
... removing the heat sink, follow these steps: 1. Disconnect all external devices from the computer. 3. Remove the system board (see System board on page 28). 5. Component replacement procedures 51 You must disengage the tape that secure the heat sink to the system board. Remove the heat sink: NOTE: You do not have... through 4 sequence stamped into the heat sink, loosen the four captive Phillips screws (1) that secures the heat sink to remove the heat sink. Disconnect the battery. 6.
HP ENVY x360 Convertible PC Maintenance and Service Guide
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... the display assembly, follow these steps: 1. Disconnect all external devices connected to the computer. 3. Disconnect the battery. Shut down through the operating system. 2. Disconnect the right display panel cable (3) from the system board. 2. Component replacement procedures 53 If you are unsure whether the computer is off or in Hibernation, turn the computer...
... the display assembly, follow these steps: 1. Disconnect all external devices connected to the computer. 3. Disconnect the battery. Shut down through the operating system. 2. Disconnect the right display panel cable (3) from the system board. 2. Component replacement procedures 53 If you are unsure whether the computer is off or in Hibernation, turn the computer...
HP ENVY x360 Convertible PC Maintenance and Service Guide
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... off the computer. Remove the top cover (see Display assembly on page 28). 5. Remove the display (see Top cover on page 53). Disconnect the battery. 6. Component replacement procedures 59 Disconnect the power connector cable (1) from the system board. Power connector cable Description Power connector cable Spare part number 768012-001 Before removing...
... off the computer. Remove the top cover (see Display assembly on page 28). 5. Remove the display (see Top cover on page 53). Disconnect the battery. 6. Component replacement procedures 59 Disconnect the power connector cable (1) from the system board. Power connector cable Description Power connector cable Spare part number 768012-001 Before removing...
User Guide
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... the percentage of the battery in HP Support Assistant. Computer battery life varies, depending on power management settings, programs running on the computer, screen brightness, external devices connected to conserve battery life. Removing or replacing the battery could affect your area for conserving battery power and maximizing battery life: 48 Chapter 6 Managing power Finding battery information To monitor the...
... the percentage of the battery in HP Support Assistant. Computer battery life varies, depending on power management settings, programs running on the computer, screen brightness, external devices connected to conserve battery life. Removing or replacing the battery could affect your area for conserving battery power and maximizing battery life: 48 Chapter 6 Managing power Finding battery information To monitor the...
User Guide
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... on battery power 49 Replace the discharged user-replaceable battery with a charged battery, or...battery level, the following behavior occurs: ● The battery light (select models only) indicates a low or critical battery level. - Resolving a low battery level Resolving a low battery...low battery ...down the computer. Resolving a low battery level when the computer cannot exit Hibernation...critical battery notification. Exit Hibernation by pressing the power button. Identifying low battery levels When a battery that ...power source for a critical battery level: ● If Hibernation...
... on battery power 49 Replace the discharged user-replaceable battery with a charged battery, or...battery level, the following behavior occurs: ● The battery light (select models only) indicates a low or critical battery level. - Resolving a low battery level Resolving a low battery...low battery ...down the computer. Resolving a low battery level when the computer cannot exit Hibernation...critical battery notification. Exit Hibernation by pressing the power button. Identifying low battery levels When a battery that ...power source for a critical battery level: ● If Hibernation...
User Guide
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...The computer does not use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. To reduce potential safety issues, use battery power when the computer is connected to external AC power under any of the ... ● When performing a backup or recovery When you disconnect external AC power, the following events occur: ● The computer switches to battery power. ● The screen brightness automatically decreases to a disc (select models only) ● When running Disk Defragmenter on the Windows desktop...
...The computer does not use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. To reduce potential safety issues, use battery power when the computer is connected to external AC power under any of the ... ● When performing a backup or recovery When you disconnect external AC power, the following events occur: ● The computer switches to battery power. ● The screen brightness automatically decreases to a disc (select models only) ● When running Disk Defragmenter on the Windows desktop...
User Guide
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... Shut Down. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. 52 Chapter 6 Managing power Save your work and close all open programs. 2.
... Shut Down. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. 52 Chapter 6 Managing power Save your work and close all open programs. 2.