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HP ENVY dv7 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 1
This document is intended for HP authorized service providers only. HP ENVY dv7 Notebook PC
Maintenance and Service Guide IMPORTANT!
HP ENVY dv7 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 7
... you need to know 112 Using the HP Recovery partition to recover a minimized image (select models only 112 Using HP Recovery media to recover 113 Changing the computer boot order 113 Removing the HP Recovery partition 113
8 Power cord set requirements 114 Requirements for all countries 114 Requirements for specific countries and regions 115
9 Recycling ...116...
HP ENVY dv7 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 9
1 Product description
Category
Product Name Processors
Description
Computer models equipped with
an AMD processor
HP ENVY dv7 Notebook PC
√
● AMD® A10-4600M 3.20-GHz processor
√
(1600-MHz FSB, 4.0-MB L2 cache,
DDR3, ...2.60-GHz processor (SC turbo up to 3.60-GHz, 1600-MHz FSB, 6.0-MB L3 cache, 45 W)
Computer models equipped with
an Intel processor √
√
1
HP ENVY dv7 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 16
...-W slim AC adapter (RC, V, PFC, 3-wire)
90-W HP Smart AC adapter (RC, V, PFC, EM, 3-wire)
65-W HP Smart AC adapter (RC, V, EM, 3wire)
Supports the following batteries (battery is
√
user-removable)
● 9-cell, 100-Wh, 3.0-Ah, Li-ion battery
● 6-cell, 62-Wh, 2.8-Ah, Li-ion battery
Computer models equipped with
an Intel processor √
√
8
Chapter...
HP ENVY dv7 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 17
... system Serviceability
Security cable lock Fingerprint reader with Digital Persona software support Intel/VeriSign support Intel AT-p Ready support Preinstalled: ● Windows 8 Standard 64-bit ● Windows 8 Professional 64-bit End user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Memory module ● Optical drive ● WLAN module
Computer models...
HP ENVY dv7 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 29
...
This is the product name affixed to locate documents, drivers, and support for the computer. This is unique to determine what components and parts are needed. 3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
This is an alphanumeric identifier that is the...
HP ENVY dv7 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 54
... the front of the computer. Component replacement procedures
This chapter provides removal and replacement procedures. Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on page 47 for battery removal instructions.
This is the product name affixed to determine what components and parts are as many as 76 screws that...
HP ENVY dv7 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 109
..., or disconnect any instructions that has an .exe extension (for HP updates now. 3. Follow the on battery power, docked in an optional docking device, or connected to an optional power source. You may need to access this information to a network, consult the network administrator before installing any software updates, especially system BIOS updates. From the Start screen, type e, and...
HP ENVY dv7 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 114
... support for details.
106 Chapter 6 Specifications
NOTE: Certain restrictions and exclusions apply. Actual accessible capacity is less.
**1 GB = 1 billion bytes when referring to hard drive storage capacity. Hard drive specifications
...security
ATA security
ATA security
ATA security
Seek times (typical read, including setting)
Single track
2.0 ms
2.0 ms
1.5 ms
1.5 ms
1.5 ms
...
HP ENVY dv7 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 116
... also manually create a system restore point at the factory, and then configures the settings for you automatically during a Windows update and during other personal files, create a backup of certain hard drive contents saved by default, so you backed up files from the HP website. Restoring files is not enabled by Windows System Restore at a specific...
HP ENVY dv7 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 117
... quick and easy recovery on -screen instructions.
● If you want a quick and easy way to correct a problem with a preinstalled application or driver, use Windows File History to restore
your personal files and data, you want to reset your computer or were purchased from the HP Recovery partition (select models only) or HP Recovery media. This option...
HP ENVY dv7 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 118
... affecting your permission or password when using HP Recovery Manager on -screen instructions.
110 Chapter 7 Backing up, restoring, and recovering Other applications included in the image continue to start Refresh: 1.
Click Settings. 3. Click Change PC settings in HP Recovery Manager. NOTE: You may be available for installation through the Drivers and Applications Reinstall option...
HP ENVY dv7 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 119
... its original state. You can choose from one of the screen to its original factory state. Select Troubleshoot from the PC settings screen. 4. Click Settings. 3. The HP Recovery partition (select models only) allows Minimized Image Recovery.
Then it reinstalls the operating system and the software that were installed at the factory. Restore and recovery 111 Using the...
HP ENVY dv7 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 125
... speakers 12 TouchPad 14 computer major components 22 model description 21, 46 part number 21, 46 product name 21, 46 serial number 21, 46 specifications 103 warranty period 21, 46 connectors, service considerations 42
D Digital Media slot 16
display components 11 specifications 105
display assembly removal 92 spare part numbers 23, 38, 39, 40, 92 subcomponents...
HP ENVY dv7 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 127
... 8 ports 8 power requirements 8 processors 1 product name 1 security 9 serviceability 9
solid-state drives 6 video 7 wireless 7 product name 1, 21, 46
R rear component 19 removal/replacement
preliminaries 41 procedures 46 right-side components RJ-45 jack 17 RTC battery removal 52 spare part number
18 28, 37, 52
S Screw Kit, spare part number 32,
36 security cable slot 19...
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