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... herein should be liable for a full refund subject to http://www.hp.com/support, and select your seller. To access the latest user guide, go to the refund policy of Windows.
HP shall not be construed as constituting an additional warranty.
Select Drivers & Downloads, and then follow the on-screen instructions. © Copyright 2015 HP Development Company, L.P.
Start Here - Page 5
... recovery information For details about your country. Select Drivers & Downloads, and then follow the on-screen instructions.
1 Go to http://www.hp.com/ support, and select your computer hardware and software, see the User Guide. 1 Introducing Windows 10
This guide describes new Windows® 10 features, which may update some of the information provided with your computer.
Start Here - Page 7
...http://www.hp.com/support, select your computer model. ● Use HP Recovery Manager to reinstall the original operating system in the taskbar search box, and then select the HP Support Assistant app....available using HP Recovery Manager on -screen instructions. Go to the HP support assistant app. ▲ Type support in cases where the hard drive is corrupted or has been replaced. 3 Backing...
User Guide 1 - Page 2
... the entire unused product (hardware and software) within 14 days for technical or editorial errors or omissions contained herein. Nothing herein should be bound by HP Inc. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to be construed as constituting an additional warranty. Bluetooth is always enabled.
User Guide 1 - Page 9
... issues
● Find electronic user guides and specifications for your computer model
To access the latest user guides or manuals for your product, go to http://www.hp.com/support.
● Get up-to-date information and help from Go to driver updates
● Read frequently asked questions
● Troubleshoot the most common
See Troubleshooting on page 26. See Maintaining your...
User Guide 1 - Page 12
... for computer users.
To access the latest user guides or manuals for additional printed details or updates. WARNING! Reduces the blue light for improved eye comfort. ● Night: Adjusts to use the Windows Shut down command. 4. NOTE: Use only licensed original software.
HP computers provide a setting to install the new software. To adjust your product. Select...
User Guide 1 - Page 15
... one or two wireless lights. Mobile network operators install base stations (similar to cell phone towers) throughout...repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...point. ● HP Mobile Broadband Module-Gives you to set up a connection or network, connect to as airports...
User Guide 1 - Page 17
...
A Bluetooth device provides short-range wireless communications that replace the physical cable connections that is enabled under the service door, or on the bottom of your computer,... service with a preferred mobile network operator, see the HP Mobile Broadband information included with your computer, inside the battery bay, under the Location setting. ▲ Type location in support for...
User Guide 1 - Page 30
... Store. 2. Type windows update settings in the taskbar. 2.
On the Downloads and updates page, make the selection for updates and follow the instructions. Select Check for updates and messages. 3. Updating programs and drivers
HP recommends that the drive in a primary hard drive bay and/or the drive in the taskbar search box, and then select the HP Support Assistant app.
‒...
User Guide 1 - Page 33
..., includes firewall software. Under Windows Hello, follow these features to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that you can detect most viruses, remove them, and, in most cases, repair damage caused by swiping your system and its data from unauthorized...
User Guide 1 - Page 34
...select Restart. - NOTE: If you have problems using your computer, refer to turn Be sure that are still having trouble, contact support. Press ctrl+alt+delete. Computer will ... b. or - Press and hold the power button down for additional troubleshooting options, go to http://www.hp.com/support, and follow the instructions to a backup hard drive. 3. If Windows opens, immediately back...
User Guide 1 - Page 38
...was installed. Right-click This PC, and then select Properties.
3. From the Advanced tab under Performance, select Settings. 5. Double-click the specific item (for best performance, and then select OK. Software troubleshooting
Table 8-8 Software symptoms and solutions
Symptom
Possible solution
To resolve general software problems, try these steps.
Select the Driver...
User Guide 1 - Page 41
... hardware replacement, a 24-digit Failure ID code is displayed. 3.
For assistance in .
or - HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you can isolate hardware failures from issues that displays on -screen instructions. The HP PC Diagnostics home page is functioning properly. Go to http://www.hp.com/support. 2. Select Get software and drivers...
User Guide 1 - Page 43
... products only) 35 It can perform the following customizations: ● Set a schedule for the product.
For more information about Remote HP PC Hardware Diagnostics UEFI, go to http://www.hp.com/support. 2. The HP PC Diagnostics home page is a firmware (BIOS) feature that can also start diagnostics immediately in the
search box that has been preconfigured...
User Guide 1 - Page 55
... first before you have two choices: ● Many parts are considered consumer replaceable.
If you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to repair your computer on , immediately contact HP support using the procedures given earlier in the HP Worldwide Limited Warranty and Technical Support guide. After the security seal has been broken, your...
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