HP ENVY 15-q000 Support and Manuals
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ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 2
... herein. First Edition: November 2014
Document Part Number: 803038-001
Product notice
This guide describes features that are U.S. Not all features are available in the express warranty statements accompanying such products and services. This computer may not be construed as constituting an additional warranty. See for HP products and services are U.S.
For any software product...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 6
... Power button board ...72 Keyboard ...73
7 Using Setup Utility (BIOS) ...76 Starting Setup Utility (BIOS) ...76 Updating the BIOS ...76 Determining the BIOS version ...76 Downloading a BIOS update ...77
8 Using HP PC Hardware Diagnostics (UEFI) ...78 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 78
9 Specifications ...80 Computer specifications ...80
10 Backing up, restoring, and...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 9
...
Memory
Description
UMA models
HP ENVY Notebook PC
×
Intel™...camut 45%, typical brightness 200 nits, 16:9 aspect ratio
● 15.6-in, full high-definition (FHD), white light-emitting diode (WLED),...accessible/upgradable memory module slots
×
Support for DDR3L (1600-MHz) dual channel
Support for 16834-MB of system RAM in the following configurations:
Discrete touch models ...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 11
...:
×
● Security cable lock
● Trusted Platform Module (TPM)
● HP SimplePass support
Operating system
Preinstalled: Microsoft Windows 8.1 Standard Microsoft Windows 8.1 (CPPP)(only for People's Republic of China)
Ubuntu Linux
Serviceability
End user replaceable parts:
×
Discrete touch models
× × ×
×
× × ×
× × ×...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 19
...updates to Help and Support for additional information.
Mutes or restores speaker sound.
Turns the wireless feature on or off or on both the computer and the monitor. NOTE: A wireless network must be set...key. Help and Support also provides automated troubleshooting tools and access to the system.
Switches the screen image between display devices connected to support. NOTE: To ...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 23
... number (s/n) Part number/Product number (p/n)
Warranty period Model description
Function
This is normal for the internal fan to the front of the warranty period for the computer. This number provides specific information about the product's hardware components. Service tag 15 It is the product name affixed to cycle on the service tag.
Releases the battery.
(5)
HP Triple...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 41
...as 4 screws that must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts. Installing a part not supported by the Customer Self-Repair program may void your location. There are on -screen instructions.
5 Removal and replacement procedures for Customer Self-Repair parts
NOTE: The Customer Self-Repair program is supported in all locations. Check your warranty to...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 48
... RTC battery. Click Support & Drivers > click Drivers & Software. 3.
Click the link for Customer Self-Repair parts Under Step 2: Select a Download, click the BIOS link.
40 Chapter 5 Removal and replacement procedures for the computer model. 5. Reverse this procedure to the latest BIOS. Navigate to installing new memory may result in various system problems. To update BIOS: 1. In the...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 51
... thin, non-conductive tool (1) to http://partsurfer.hp.com, select your country or region, and then follow these parts can damage the computer or void the warranty. For complete and current information on supported parts for Authorized Service Provider only parts. 6 Removal and replacement procedures for Authorized Service Provider parts
CAUTION: Components described in Hibernation, turn the...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 71
...Service cover (see Fan on page 35) b. Fan (see WLAN module on page 55) f. Lift the processor (3) straight up, and remove it. Reverse this procedure to turn the processor locking screw one-half turn counterclockwise (2), until you install...flat-bladed screw driver (1) to install the processor.
Display assembly (see Base enclosure on page 56) g. Component replacement procedures 63 Hard ...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 85
... been downloaded to install the update. b. You will need this path when you recorded earlier, open the folder on -screen instructions. Click your BIOS, make a note of the taskbar.
2. The hard drive designation is complete. NOTE: After a message on your hard drive. From the Start screen, type support, and then select the HP Support Assistant app...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 88
Dimensions
HP ENVY TouchSmart 15 Notebook PC
Width
37.95 cm
14.94 in
Depth
25.07 cm
9.87 in
Height (front to rear)
1.89 to 2.99 cm
0.74 to 1.18 in
Weight
2.76 kg
6.08 lbs
Input power
Operating voltage and current
19.5 V dc @ 3.33 A - 65 W 19.5 V dc @ 4.62 A - 90 W 19.5 V dc @ 6.15 A - 120 W (select models only...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 91
... hard drive fails. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Help and Support.
▲ From the Start screen, type support, and then select the HP Support Assistant app.
- or -
For more information see Recovering using HP Recovery Manager on -screen instructions.
● On select models, if you want to reset your...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 98
... 21, 24, 53
hinge bracket removal 53 spare part number 54
hinge cover removal 51 spare part number 51
HP PC Hardware Diagnostics (UEFI) downloading 78
HP Recovery Manager correcting boot problems 85 starting 84
HP Recovery media creating 81 recovery 84
HP Recovery partition recovery 84 removing 85
I integrated numeric keypad,
identifying 10 internal display switch, identifying...
ENVY m6 Notebook PC ENVY Notebook PC Maintenance and Service Guide - Page 99
...
cables 29 connectors 29 plastic parts 28 service cover removal 35 spare part number 19, 24, 36 service tag 15 serviceability, product description 3 slots memory card reader 12 security cable 12 speakers identifying 9
removal 66, 68 spare part numbers 17, 18, 24,
66, 68 specifications 80 subwoofer
removal 66 spare part number 18, 24, 66 supported discs, recovery 82 system...
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