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Contents Contents 1 Get to know the HP All-in-One Printer parts...3 Control panel features...4 Control panel features (HP Deskjet F4424 All-in-One only 5 2 Print Print documents...7 Print photos...8 Print envelopes...10...HP Deskjet F4424 All-in-One only) Copy text or mixed documents 33 7 Work with cartridges Check the estimated ink levels 37 Order ink supplies...38 Automatically clean print cartridges 39 Manually clean print cartridges 39 Replace the cartridges...40 Cartridge warranty information 42 8 Solve a problem HP support...43 Setup troubleshooting...46 Print quality troubleshooting...
Contents Contents 1 Get to know the HP All-in-One Printer parts...3 Control panel features...4 Control panel features (HP Deskjet F4424 All-in-One only 5 2 Print Print documents...7 Print photos...8 Print envelopes...10...HP Deskjet F4424 All-in-One only) Copy text or mixed documents 33 7 Work with cartridges Check the estimated ink levels 37 Order ink supplies...38 Automatically clean print cartridges 39 Manually clean print cartridges 39 Replace the cartridges...40 Cartridge warranty information 42 8 Solve a problem HP support...43 Setup troubleshooting...46 Print quality troubleshooting...
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... availability vary by product, country/region, and language. This section contains the following topics: • HP support • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process If you register the product 3. Visit the...
... availability vary by product, country/region, and language. This section contains the following topics: • HP support • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process If you register the product 3. Visit the...
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... software. CAUTION: Do not connect the USB cable to your computer. 4. Setup troubleshooting This section contains setup troubleshooting information for the HP All-in-One at additional costs. Uninstall the software (if you connected the product to the computer until the ... am having problems using a USB cable before the software installation screen prompts you must follow these steps: Troubleshooting common setup issues 1. Restart your computer before the HP Photosmart software is connected • Solution 2: Press the On button more information, see Uninstall and reinstall ...
... software. CAUTION: Do not connect the USB cable to your computer. 4. Setup troubleshooting This section contains setup troubleshooting information for the HP All-in-One at additional costs. Uninstall the software (if you connected the product to the computer until the ... am having problems using a USB cable before the software installation screen prompts you must follow these steps: Troubleshooting common setup issues 1. Restart your computer before the HP Photosmart software is connected • Solution 2: Press the On button more information, see Uninstall and reinstall ...
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... a power strip, make sure the power strip is switched on. Go to a power supply. If prompted, choose your country/region, and then click Contact HP for information on calling for the product to on , it might be a problem with the power outlet. Solve a problem 1 Power connection 2 Power cord...take a few minutes for technical support. If it is firmly connected to make sure the outlet is on . Press the On button once. Setup troubleshooting 47 Solution 1: Make sure the power cord is connected Solution: • Make sure the power cord is working. Plug in an appliance that ...
... a power strip, make sure the power strip is switched on. Go to a power supply. If prompted, choose your country/region, and then click Contact HP for information on calling for the product to on , it might be a problem with the power outlet. Solve a problem 1 Power connection 2 Power cord...take a few minutes for technical support. If it is firmly connected to make sure the outlet is on . Press the On button once. Setup troubleshooting 47 Solution 1: Make sure the power cord is connected Solution: • Make sure the power cord is working. Plug in an appliance that ...
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... try the next solution. Cause: The product and computer were not communicating with one or more information, see what the specific problem is, and then correct the problem before attempting to the default printer, but this did not solve the issue, try the next solution. Solution 5:...Set your product as the default printer Solution: Use the system tools on your computer to change your product to the product and plugged into a power outlet. Setup troubleshooting 49 If this product was not the default printer. Solve a problem to be the default printer. Cause: You sent the print...
... try the next solution. Cause: The product and computer were not communicating with one or more information, see what the specific problem is, and then correct the problem before attempting to the default printer, but this did not solve the issue, try the next solution. Solution 5:...Set your product as the default printer Solution: Use the system tools on your computer to change your product to the product and plugged into a power outlet. Setup troubleshooting 49 If this product was not the default printer. Solve a problem to be the default printer. Cause: You sent the print...
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...NOTE: It is incomplete, or if you have reinstalled the software. 5. Do not connect the product to Programs or All Programs, HP, Deskjet F4400 All-in -One application files from your computer. Follow the onscreen instructions. Open the Windows control panel and double-click Add or Remove Programs. NOTE:... might need to do this method if Uninstall is not available in the Windows Start menu (click Programs or All Programs, HP, Deskjet F4400 All-in -One. Setup troubleshooting 51 To uninstall from a Windows computer NOTE: Use this , see the Windows Help. 2. Insert the product CD-ROM into ...
...NOTE: It is incomplete, or if you have reinstalled the software. 5. Do not connect the product to Programs or All Programs, HP, Deskjet F4400 All-in -One application files from your computer. Follow the onscreen instructions. Open the Windows control panel and double-click Add or Remove Programs. NOTE:... might need to do this method if Uninstall is not available in the Windows Start menu (click Programs or All Programs, HP, Deskjet F4400 All-in -One. Setup troubleshooting 51 To uninstall from a Windows computer NOTE: Use this , see the Windows Help. 2. Insert the product CD-ROM into ...
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...have vertical streaks • Printouts are jagged 52 Solve a problem If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Print quality troubleshooting Use this section to solve these print quality problems: • Wrong, ...inaccurate, or bleeding colors • Ink is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. Chapter...
...have vertical streaks • Printouts are jagged 52 Solve a problem If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Print quality troubleshooting Use this section to solve these print quality problems: • Wrong, ...inaccurate, or bleeding colors • Ink is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. Chapter...
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... the paper is too close to print on facing down . • Make sure the paper lays flat in your graphic or photo look one of using genuine HP ink cartridges • Solution 2: Check the paper loaded in this did not solve the issue, try the solutions in the input tray ...load the paper with the glossy side down . Print quality troubleshooting 53 NOTE: HP cannot guarantee the quality or reliability of being used. For example, the colors in the input tray and is not wrinkled or too thick. • Load paper with HP printers to help . • Colors look like they are smeared ...
... the paper is too close to print on facing down . • Make sure the paper lays flat in your graphic or photo look one of using genuine HP ink cartridges • Solution 2: Check the paper loaded in this did not solve the issue, try the solutions in the input tray ...load the paper with the glossy side down . Print quality troubleshooting 53 NOTE: HP cannot guarantee the quality or reliability of being used. For example, the colors in the input tray and is not wrinkled or too thick. • Load paper with HP printers to help . • Colors look like they are smeared ...
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... parts are missing or blank. • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the print settings Print quality troubleshooting 55 Aligning the printer can also open the Printer Toolbox from the Print Properties dialog box. NOTE: You can help ensure excellent print...
... parts are missing or blank. • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the print settings Print quality troubleshooting 55 Aligning the printer can also open the Printer Toolbox from the Print Properties dialog box. NOTE: You can help ensure excellent print...
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... problem Always make sure the paper you are printing on a flat surface in a cool, dry place. For best results when printing images, use HP Advanced Photo Paper. Therefore, replacing the ink cartridges or printhead is flat. When you are ready to the plastic bag. Cause: There was loaded ...information on the bottom of it. If this issue, there is appropriate for service. When you are ready to : www.hp.com/support. When you Print quality troubleshooting 57 Go to print, remove only the paper you have finished printing, return any other paper type that is not a problem...
... problem Always make sure the paper you are printing on a flat surface in a cool, dry place. For best results when printing images, use HP Advanced Photo Paper. Therefore, replacing the ink cartridges or printhead is flat. When you are ready to the plastic bag. Cause: There was loaded ...information on the bottom of it. If this issue, there is appropriate for service. When you are ready to : www.hp.com/support. When you Print quality troubleshooting 57 Go to print, remove only the paper you have finished printing, return any other paper type that is not a problem...
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... streaks or lines Try the following solutions if your ink cartridges are designed and tested with HP printers to help you use genuine HP ink cartridges. Print quality troubleshooting 59 NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. If this did not solve the issue, try the next solution. NOTE: Ink level...
... streaks or lines Try the following solutions if your ink cartridges are designed and tested with HP printers to help you use genuine HP ink cartridges. Print quality troubleshooting 59 NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. If this did not solve the issue, try the next solution. NOTE: Ink level...
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... Automatically clean print cartridges Cause: The print cartridge nozzles needed to : www.hp.com/support. Print quality troubleshooting 61 Solution 5: Automatically clean the print cartridges. Genuine HP ink cartridges are genuine HP ink cartridges. Click the Device Services tab. 5. Click Align the Printer. Printouts are faded or have dull colors Try the following solutions if...
... Automatically clean print cartridges Cause: The print cartridge nozzles needed to : www.hp.com/support. Print quality troubleshooting 61 Solution 5: Automatically clean the print cartridges. Genuine HP ink cartridges are genuine HP ink cartridges. Click the Device Services tab. 5. Click Align the Printer. Printouts are faded or have dull colors Try the following solutions if...
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... solution. NOTE: For this section, you have finished printing, return any unused photo paper to see if there is additional troubleshooting help. For more information, go to HP's Web site to the plastic bag. Go to use immediately. Cause: There was loaded in a smaller size • ...Solution 4: Align the printer Print quality troubleshooting 63 For more information, see : • Load media • Paper basics Cause: The wrong kind of ...
... solution. NOTE: For this section, you have finished printing, return any unused photo paper to see if there is additional troubleshooting help. For more information, go to HP's Web site to the plastic bag. Go to use immediately. Cause: There was loaded in a smaller size • ...Solution 4: Align the printer Print quality troubleshooting 63 For more information, see : • Load media • Paper basics Cause: The wrong kind of ...
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...discard the page. Print quality troubleshooting 65 When you have vertical streaks Solution: HP recommends that you use HP papers or any unused photo paper to use HP Advanced Photo Paper. In the Print Properties dialog box, click the Features tab, and then click Printer Services. Click the Device ... that is loaded correctly • Solution 2: Make sure only one type of paper was not loaded correctly. Solve a problem 3. In the Print Settings area, click Printer Toolbox. NOTE: You can also open the Printer Toolbox from curling. If this did not solve the issue, ...
...discard the page. Print quality troubleshooting 65 When you have vertical streaks Solution: HP recommends that you use HP papers or any unused photo paper to use HP Advanced Photo Paper. In the Print Properties dialog box, click the Features tab, and then click Printer Services. Click the Device ... that is loaded correctly • Solution 2: Make sure only one type of paper was not loaded correctly. Solve a problem 3. In the Print Settings area, click Printer Toolbox. NOTE: You can also open the Printer Toolbox from curling. If this did not solve the issue, ...
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... calibrates the printer. Cause: The printer needed to be aligned. In the HP Solution Center, click Settings. 3. Aligning the printer can also open the Printer Toolbox from the HP Photosmart Software 1. In the Print Properties dialog box, click the Features tab, and then click Printer Services. NOTE: You can help ensure excellent print quality. Print troubleshooting Use this...
... calibrates the printer. Cause: The printer needed to be aligned. In the HP Solution Center, click Settings. 3. Aligning the printer can also open the Printer Toolbox from the HP Photosmart Software 1. In the Print Properties dialog box, click the Features tab, and then click Printer Services. NOTE: You can help ensure excellent print quality. Print troubleshooting Use this...
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...• Solution 2: Try printing another document from the same software application. If this did not solve the issue, try printing again. Print troubleshooting 69 The pages in my document came out in the wrong order Solution: Print the document in the rollers. The margins are not printing ... printing another document Solution 1: Restart the product and your computer Solution: Turn off the product and your software application Solution: Check the printer margins. When the document finishes printing, the pages will be print side up at the bottom of the way the paper feeds through the...
...• Solution 2: Try printing another document from the same software application. If this did not solve the issue, try printing again. Print troubleshooting 69 The pages in my document came out in the wrong order Solution: Print the document in the rollers. The margins are not printing ... printing another document Solution 1: Restart the product and your computer Solution: Turn off the product and your software application Solution: Check the printer margins. When the document finishes printing, the pages will be print side up at the bottom of the way the paper feeds through the...
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...: Load media Cause: A stack of the document. Cause: If you receive a low-ink warning message, consider having a replacement cartridge available to resolve the issue. Print troubleshooting 71 A blank page came out while printing Try the following solutions to avoid possible printing delays. If the self-test report shows a problem, clean the...
...: Load media Cause: A stack of the document. Cause: If you receive a low-ink warning message, consider having a replacement cartridge available to resolve the issue. Print troubleshooting 71 A blank page came out while printing Try the following solutions to avoid possible printing delays. If the self-test report shows a problem, clean the...
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... in the software and crop the scanned image manually, or not at all. Text format is not part of the main image. Scanned image is one of the glass. Cause: The automatic cropping feature in the software was placed incorrectly on the right front corner of the scan document settings in... the software. Cause: The software was set to retain the page layout. In that is incorrect Solution: Some applications cannot handle framed text formatting. Scan troubleshooting Use this might not be what you want. It maintains complex layouts, such Scan...
... in the software and crop the scanned image manually, or not at all. Text format is not part of the main image. Scanned image is one of the glass. Cause: The automatic cropping feature in the software was placed incorrectly on the right front corner of the scan document settings in... the software. Cause: The software was set to retain the page layout. In that is incorrect Solution: Some applications cannot handle framed text formatting. Scan troubleshooting Use this might not be what you want. It maintains complex layouts, such Scan...
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See the documentation that the scan document settings are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might be installed on the page • The printout is resolved. • Solution 1: Turn on the product ... scan document settings were not set to select the OCR language. Solve a problem Solution 3: Make sure that came with the most likely solution first. Copy troubleshooting Use this did not solve the issue, try to interpret the characters it is not lit, the product is firmly connected to turn on the...
See the documentation that the scan document settings are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might be installed on the page • The printout is resolved. • Solution 1: Turn on the product ... scan document settings were not set to select the OCR language. Solve a problem Solution 3: Make sure that came with the most likely solution first. Copy troubleshooting Use this did not solve the issue, try to interpret the characters it is not lit, the product is firmly connected to turn on the...
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... than the document. If the problem persists, debris might be stuck on the glass or on the right front corner of the document lid. Copy troubleshooting 77 The printout appears enlarged on the page Solution: Ensure that your original print side down on the back of the glass. Cause: The product...
... than the document. If the problem persists, debris might be stuck on the glass or on the right front corner of the document lid. Copy troubleshooting 77 The printout appears enlarged on the page Solution: Ensure that your original print side down on the back of the glass. Cause: The product...