Service Manual
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To solve this message appears after the Tubes have been a bad HP DesignJet 5000 Series Printers Service Manual 1-17 To verify this , remove the media and re-boot the Printer. Other causes are defective EEROM in the 24V electronics circuits. User message "Power Supply Error #1" This error indicates a short...the connectors. The Line Sensor does not detect the leading edge of the Ink Tubes System is connected to the ISS PCA. In this fails, replace the Carriage Assembly ⇒ Page 8-46. This message means that the media sensor is connected correctly to the rear of a Trailing...
To solve this message appears after the Tubes have been a bad HP DesignJet 5000 Series Printers Service Manual 1-17 To verify this , remove the media and re-boot the Printer. Other causes are defective EEROM in the 24V electronics circuits. User message "Power Supply Error #1" This error indicates a short...the connectors. The Line Sensor does not detect the leading edge of the Ink Tubes System is connected to the ISS PCA. In this fails, replace the Carriage Assembly ⇒ Page 8-46. This message means that the media sensor is connected correctly to the rear of a Trailing...
Service Manual
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... n Check that the Printer was replaced without the I/O Card), then try inserting the I /O card also fails, replace the Main PCA ( ⇒ Page 8-79) or the Hard Disk Drive (⇒ Page 8-72...top of the Printer and power ON the Printer again. Corrective Action: Remove the media and re-boot the Printer. n If the error does appear again, then power OFF the Printer, remove the...from reaching the end-stops on correctly. This error code should not appear again. 2-6 HP DesignJet 5000 Series Printers Service Manual System Error: ffff ffff 031609xx Problem Description: This error code ...
... n Check that the Printer was replaced without the I/O Card), then try inserting the I /O card also fails, replace the Main PCA ( ⇒ Page 8-79) or the Hard Disk Drive (⇒ Page 8-72...top of the Printer and power ON the Printer again. Corrective Action: Remove the media and re-boot the Printer. n If the error does appear again, then power OFF the Printer, remove the...from reaching the end-stops on correctly. This error code should not appear again. 2-6 HP DesignJet 5000 Series Printers Service Manual System Error: ffff ffff 031609xx Problem Description: This error code ...
Service Manual
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... in Paper-axis Encoder quadrature. n Replace the Paper-Axis Motor ⇒ Page 8-100. due to a different power socket. Corrective Action: Re-boot the Printer and the error code should not appear again. n If the Error Code continues, replace the Main PCA ⇒ Page 8-79. Corrective... make sure you perform the Backup EEROM ⇒ Page 4-31, making sure that you will be able to determine exactly which component failed. 2-8 HP DesignJet 5000 Series Printers Service Manual NOTE If the error code appears again, try connecting the Printer to a temporary loss of tension). System Error...
... in Paper-axis Encoder quadrature. n Replace the Paper-Axis Motor ⇒ Page 8-100. due to a different power socket. Corrective Action: Re-boot the Printer and the error code should not appear again. n If the Error Code continues, replace the Main PCA ⇒ Page 8-79. Corrective... make sure you perform the Backup EEROM ⇒ Page 4-31, making sure that you will be able to determine exactly which component failed. 2-8 HP DesignJet 5000 Series Printers Service Manual NOTE If the error code appears again, try connecting the Printer to a temporary loss of tension). System Error...
Service Manual
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...and the customer is no Printhead in the XX21 REPLACE status. Possible causes are memory corruption, print mode definition incompatible with the failing nozzles. n If the Error Code continues, replace the Main PCA ⇒ Page 8-79. System Error Codes System Error: ...problem and the customer should not appear again. HP DesignJet 5000 Series Printers Service Manual 2-21 Corrective Action: Try the following : n Perform the Service Station Calibration ⇒ Page 5-11. Corrective Action: Try the following : n Re-boot the Printer and the error code should contact the...
...and the customer is no Printhead in the XX21 REPLACE status. Possible causes are memory corruption, print mode definition incompatible with the failing nozzles. n If the Error Code continues, replace the Main PCA ⇒ Page 8-79. System Error Codes System Error: ...problem and the customer should not appear again. HP DesignJet 5000 Series Printers Service Manual 2-21 Corrective Action: Try the following : n Perform the Service Station Calibration ⇒ Page 5-11. Corrective Action: Try the following : n Re-boot the Printer and the error code should contact the...
Service Manual
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... are not ON, probably the PWS or its connections are ON and the error continues, replace the Main PCA ⇒ Page 8-79. System Error: 1f500XX (Boot Failed) Problem Description: This is an error related to an internal crash involving media profiles and memory. HP DesignJet 5000 Series Printers Service Manual 2-23
... are not ON, probably the PWS or its connections are ON and the error continues, replace the Main PCA ⇒ Page 8-79. System Error: 1f500XX (Boot Failed) Problem Description: This is an error related to an internal crash involving media profiles and memory. HP DesignJet 5000 Series Printers Service Manual 2-23
Service Manual
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...4 Introduction 4-2 Diagnostics - Self Test 4-2 The Printer hangs and nothing else happens 4-3 Error Memory Config:X 4-3 Error Memory Test 4-3 Power Supply Error #1 4-3 BootROM checksum failed 4-3 Boot Failed:1f500XX 4-4 Boot FAILED 4-4 BOOTROM ERROR: 4-4 COMPONENT MISMATCH: 4-4 Service Tests (Diagnostics) 4-6 Entering the Service Tests Menu 4-7 Scan Axis Test 4-10 Media Axis Test 4-12 Service Utilities 4-14... 4-19 Altitude Setup 4-23 EEROM Setup 4-24 Reset Life Counters 4-29 Backup EEROM 4-31 Image Quality Warning 4-33 Diagnostic Print 4-34 HP DesignJet 5000 Series Printers Service Manual 4-1
...4 Introduction 4-2 Diagnostics - Self Test 4-2 The Printer hangs and nothing else happens 4-3 Error Memory Config:X 4-3 Error Memory Test 4-3 Power Supply Error #1 4-3 BootROM checksum failed 4-3 Boot Failed:1f500XX 4-4 Boot FAILED 4-4 BOOTROM ERROR: 4-4 COMPONENT MISMATCH: 4-4 Service Tests (Diagnostics) 4-6 Entering the Service Tests Menu 4-7 Scan Axis Test 4-10 Media Axis Test 4-12 Service Utilities 4-14... 4-19 Altitude Setup 4-23 EEROM Setup 4-24 Reset Life Counters 4-29 Backup EEROM 4-31 Image Quality Warning 4-33 Diagnostic Print 4-34 HP DesignJet 5000 Series Printers Service Manual 4-1
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...Front Panel Message Printer Error - Also check that the two cables (a This is clipped in correctly. Spinning up disk Boot Failed:1f500XX n Unplug the Printer, remove the HDD cover and check that the flat Drive, either the cable connector is... Boot FAILED Download the Firmware file to the Hard Disk connected. Speed Initializing L2C Initializing CLK Initializing IO BOOTROM ERROR: The BootROM version and the Firmware Current Version:XXX version do not match. Quality Productivity Max. Quality Productivity Max. For Part Numbers see Page 7-1. 4-4 HP DesignJet 5000 ...
...Front Panel Message Printer Error - Also check that the two cables (a This is clipped in correctly. Spinning up disk Boot Failed:1f500XX n Unplug the Printer, remove the HDD cover and check that the flat Drive, either the cable connector is... Boot FAILED Download the Firmware file to the Hard Disk connected. Speed Initializing L2C Initializing CLK Initializing IO BOOTROM ERROR: The BootROM version and the Firmware Current Version:XXX version do not match. Quality Productivity Max. Quality Productivity Max. For Part Numbers see Page 7-1. 4-4 HP DesignJet 5000 ...
Service Manual
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... Parts List 7-36 Problems 1-19 Removal 8-58 D Deflectors Parts List 7-44 Removal 8-114 Diagnostic Print 6-4 No Printing Defects 6-16 Diagnostic Print Utility 4-34 Diagnostics Boot Failed-1f500XX 4-4 BootROM checksum failed 4-3 BOOTROM ERROR 4-4 COMPONENT MISMATCH 4-4 Error Memory Config-X 4-3 Error Memory Test 4-3 Power Supply Error #1 4-3 Diagnostics - Self Test 4-2 DIMM's Removal 8-75 ... Roller Parts List 7-44 Removal 8-106 Extension Cover Removal 8-17 F Firmware Upgrade Problems 1-23 Firmware Upgrade CD 7-52 Firmware Upgrades 9-11 Index-2 HP DesignJet 5000 Series Printers Service Manual
... Parts List 7-36 Problems 1-19 Removal 8-58 D Deflectors Parts List 7-44 Removal 8-114 Diagnostic Print 6-4 No Printing Defects 6-16 Diagnostic Print Utility 4-34 Diagnostics Boot Failed-1f500XX 4-4 BootROM checksum failed 4-3 BOOTROM ERROR 4-4 COMPONENT MISMATCH 4-4 Error Memory Config-X 4-3 Error Memory Test 4-3 Power Supply Error #1 4-3 Diagnostics - Self Test 4-2 DIMM's Removal 8-75 ... Roller Parts List 7-44 Removal 8-106 Extension Cover Removal 8-17 F Firmware Upgrade Problems 1-23 Firmware Upgrade CD 7-52 Firmware Upgrades 9-11 Index-2 HP DesignJet 5000 Series Printers Service Manual
