Service Manual
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... 8-53 Cutter Assembly 8-56 Ink Supply Station (ISS) 8-60 Air Pressurization System (APS) 8-63 Service Station Assembly 8-65 Drop Detector Assembly 8-68 Hard Disk Drive (HDD) 8-70 LAN Card 8-72 Memory and BootROM DIMM's 8-73 Electronics Module Cover 8-75 Main PCA 8-77 Power Supply Unit (PSU) 8-81 Ink Supply Station (ISS... 8-101 Media Sensor 8-102 Entry Roller 8-104 Center Guide Assembly 8-105 Drive Roller Gear 8-107 Front Platen Assembly 8-108 Center Platen Assembly 8-110 Deflectors 8-112 8 HP DesignJet 5000 Series Printers Service Manual
... 8-53 Cutter Assembly 8-56 Ink Supply Station (ISS) 8-60 Air Pressurization System (APS) 8-63 Service Station Assembly 8-65 Drop Detector Assembly 8-68 Hard Disk Drive (HDD) 8-70 LAN Card 8-72 Memory and BootROM DIMM's 8-73 Electronics Module Cover 8-75 Main PCA 8-77 Power Supply Unit (PSU) 8-81 Ink Supply Station (ISS... 8-101 Media Sensor 8-102 Entry Roller 8-104 Center Guide Assembly 8-105 Drive Roller Gear 8-107 Front Platen Assembly 8-108 Center Platen Assembly 8-110 Deflectors 8-112 8 HP DesignJet 5000 Series Printers Service Manual
Service Manual
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... is solved in New Printers and only once (it to an internal crash involving media profiles and memory. HP DesignJet 5000 Series Printers Service Manual 2-23 Corrective Action: Try the following : n Unplug the Printer, remove the HDD cover and check that the two cables (a flat one and the power cable) are defective. NOTE This...
... is solved in New Printers and only once (it to an internal crash involving media profiles and memory. HP DesignJet 5000 Series Printers Service Manual 2-23 Corrective Action: Try the following : n Unplug the Printer, remove the HDD cover and check that the two cables (a flat one and the power cable) are defective. NOTE This...
Service Manual
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If the problem persists, replace the Hard Disk Drive ⇒ Page 8-72. Corrective Action: Try the following: n Unplug the Printer, remove the HDD cover and check that the Green and Orange LED's on the Main PCA are ON. n If the problem continues, check that the two cables (a ...If they are not ON, probably the PWS or its connections are ON and the error continues, replace the Main PCA ⇒ Page 8-79. 2-24 HP DesignJet 5000 Series Printers Service Manual If the two LED's are defective. System Error Codes System Error: e50000 Problem Description: This is an error that is related...
If the problem persists, replace the Hard Disk Drive ⇒ Page 8-72. Corrective Action: Try the following: n Unplug the Printer, remove the HDD cover and check that the Green and Orange LED's on the Main PCA are ON. n If the problem continues, check that the two cables (a ...If they are not ON, probably the PWS or its connections are ON and the error continues, replace the Main PCA ⇒ Page 8-79. 2-24 HP DesignJet 5000 Series Printers Service Manual If the two LED's are defective. System Error Codes System Error: e50000 Problem Description: This is an error that is related...
Service Manual
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... Drives and Firmware are defective. For Postscript Printers (Part No. Spinning up disk Boot Failed:1f500XX n Unplug the Printer, remove the HDD cover and check that the two cables (a This is clipped in correctly. For RTL Printers (Part No. the Main PCA are used...problem persists, replace the Hard the Hard Disk Drive or Disk Drive ⇒ Page 8-72. For Part Numbers see Page 7-1. 4-4 HP DesignJet 5000 Series Printers Service Manual connections are used . Speed Initializing L2C Initializing CLK Initializing IO BOOTROM ERROR: The BootROM version and the Firmware Current...
... Drives and Firmware are defective. For Postscript Printers (Part No. Spinning up disk Boot Failed:1f500XX n Unplug the Printer, remove the HDD cover and check that the two cables (a This is clipped in correctly. For RTL Printers (Part No. the Main PCA are used...problem persists, replace the Hard the Hard Disk Drive or Disk Drive ⇒ Page 8-72. For Part Numbers see Page 7-1. 4-4 HP DesignJet 5000 Series Printers Service Manual connections are used . Speed Initializing L2C Initializing CLK Initializing IO BOOTROM ERROR: The BootROM version and the Firmware Current...
Service Manual
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... are using this utility, make sure that has been replaced and press Enter: 1.6 Backup EEROM Main PCA Hard Disk Drive (HDD) Top Back ↑ ↓ Enter Make Selection Press Enter HP DesignJet 5000 Series Printers Service Manual 4-31 Before using this utility. Service Tests and Utilities WARNING Backup EEROM This Service Utility is used...
... are using this utility, make sure that has been replaced and press Enter: 1.6 Backup EEROM Main PCA Hard Disk Drive (HDD) Top Back ↑ ↓ Enter Make Selection Press Enter HP DesignJet 5000 Series Printers Service Manual 4-31 Before using this utility. Service Tests and Utilities WARNING Backup EEROM This Service Utility is used...
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... You have REPLACED the Main PCA Press ENTER to confirm or BACK to previous menu Top Back ↑ ↓ Enter Press Back 4-32 HP DesignJet 5000 Series Printers Service Manual Press Enter to confirm and exit this utility or press Back to cancel. 1.6.1 Backup EEROM You have REPLACED the Hard ...Disk Drive (HDD) Press ENTER to confirm or BACK to cancel Top Back ↑ ↓ Enter Make Selection 5. Service Tests and Utilities 3. If you select...
... You have REPLACED the Main PCA Press ENTER to confirm or BACK to previous menu Top Back ↑ ↓ Enter Press Back 4-32 HP DesignJet 5000 Series Printers Service Manual Press Enter to confirm and exit this utility or press Back to cancel. 1.6.1 Backup EEROM You have REPLACED the Hard ...Disk Drive (HDD) Press ENTER to confirm or BACK to cancel Top Back ↑ ↓ Enter Make Selection 5. Service Tests and Utilities 3. If you select...
Service Manual
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Parts and Diagrams Hard Disk Drive and Cover Reference on Drawing 1 2 3 Hard Disk Drive and Cover HP Part Number Quantity Description/Comments C6091-60219 C6090-60219 C6095-00031 0515-0382 1 Hard Disk Drive PS A.02.04 (includes data cable and PS cable) 1 Hard Disk Drive RTL A.02.04 (includes data cable and PS cable) 1 HDD Cover 6 Screw 7-30 HP DesignJet 5000 Series Printers Service Manual
Parts and Diagrams Hard Disk Drive and Cover Reference on Drawing 1 2 3 Hard Disk Drive and Cover HP Part Number Quantity Description/Comments C6091-60219 C6090-60219 C6095-00031 0515-0382 1 Hard Disk Drive PS A.02.04 (includes data cable and PS cable) 1 Hard Disk Drive RTL A.02.04 (includes data cable and PS cable) 1 HDD Cover 6 Screw 7-30 HP DesignJet 5000 Series Printers Service Manual
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Parts and Diagrams ISS PCA and Main PCA Reference on Drawing 1 2 3 4 ISS PCA and Main PCA HP Part Number Quantity Description/Comments C6090-60012 0515-2200 C6090-60041 0515-2200 1 Main PCA (Includes HDD Controller and ISS PCA cable) 11 Screw 1 ISS PCA (Includes ISS PCA cable) 5 Screw 7-32 HP DesignJet 5000 Series Printers Service Manual
Parts and Diagrams ISS PCA and Main PCA Reference on Drawing 1 2 3 4 ISS PCA and Main PCA HP Part Number Quantity Description/Comments C6090-60012 0515-2200 C6090-60041 0515-2200 1 Main PCA (Includes HDD Controller and ISS PCA cable) 11 Screw 1 ISS PCA (Includes ISS PCA cable) 5 Screw 7-32 HP DesignJet 5000 Series Printers Service Manual
Service Manual
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... 8-55 Cutter Assembly 8-58 Ink Supply Station (ISS) 8-62 Air Pressurization System (APS) 8-65 Service Station Assembly 8-67 Drop Detector Assembly 8-70 Hard Disk Drive (HDD) 8-72 LAN Card 8-74 Memory and BootROM DIMM's 8-75 Electronics Module Cover 8-77 Main PCA 8-79 Power Supply Unit (PSU) 8-83 Ink Supply Station (ISS... 8-103 Media Sensor 8-104 Entry Roller 8-106 Center Guide Assembly 8-107 Drive Roller Gear 8-109 Front Platen Assembly 8-110 Center Platen Assembly 8-112 Deflectors 8-114 HP DesignJet 5000 Series Printers Service Manual 8-1
... 8-55 Cutter Assembly 8-58 Ink Supply Station (ISS) 8-62 Air Pressurization System (APS) 8-65 Service Station Assembly 8-67 Drop Detector Assembly 8-70 Hard Disk Drive (HDD) 8-72 LAN Card 8-74 Memory and BootROM DIMM's 8-75 Electronics Module Cover 8-77 Main PCA 8-79 Power Supply Unit (PSU) 8-83 Ink Supply Station (ISS... 8-103 Media Sensor 8-104 Entry Roller 8-106 Center Guide Assembly 8-107 Drive Roller Gear 8-109 Front Platen Assembly 8-110 Center Platen Assembly 8-112 Deflectors 8-114 HP DesignJet 5000 Series Printers Service Manual 8-1
Service Manual
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Removal and Installation Hard Disk Drive (HDD) Removal WARNING NOTE Switch off the Printer and remove the Power Cord. Remove 6 T-15 screws (Type B) from the HDD. 8-72 HP DesignJet 5000 Series Printers Service Manual Disconnect the HDD Cable and Power Supply Cable from the HDD Access Cover. Remove the HDD with its foam holder. 3. Refer to the table on Page 8-4 for information on screw types. 1. Remove the HDD Access Cover. 2.
Removal and Installation Hard Disk Drive (HDD) Removal WARNING NOTE Switch off the Printer and remove the Power Cord. Remove 6 T-15 screws (Type B) from the HDD. 8-72 HP DesignJet 5000 Series Printers Service Manual Disconnect the HDD Cable and Power Supply Cable from the HDD Access Cover. Remove the HDD with its foam holder. 3. Refer to the table on Page 8-4 for information on screw types. 1. Remove the HDD Access Cover. 2.
Service Manual
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NOTE When the Hard Disk Drive is placed in the right position so that it cannot move. HP DesignJet 5000 Series Printers Service Manual 8-73 Removal and Installation Installation of Hard Disk Drive NOTE If you replace the Main PCA and the HDD at the same time you must perform ALL Service Calibrations (⇒ Page 5-3) and the EEROM Setup Service Utility (⇒ Page 4-24). WARNING When Installing the Hard Disk Drive make sure the holder is replaced perform the following Service Utility: n Backup EEROM ⇒ Page 4-31.
NOTE When the Hard Disk Drive is placed in the right position so that it cannot move. HP DesignJet 5000 Series Printers Service Manual 8-73 Removal and Installation Installation of Hard Disk Drive NOTE If you replace the Main PCA and the HDD at the same time you must perform ALL Service Calibrations (⇒ Page 5-3) and the EEROM Setup Service Utility (⇒ Page 4-24). WARNING When Installing the Hard Disk Drive make sure the holder is replaced perform the following Service Utility: n Backup EEROM ⇒ Page 4-31.
Service Manual
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Refer to Page 8-74. 2. Refer to remove the HDD controller. Disconnect and remove the Hard Disk Drive for information on screw types. 1. Remove ALL BootROM/Memory DIMM's - Remove 2 T-10 screws (Type K) to Page 8-16. 4. HP DesignJet 5000 Series Printers Service Manual 8-79 Refer to Page 8-77. 5. Refer to Page 8-15. 3. Disconnect ALL Cables from the...
Refer to Page 8-74. 2. Refer to remove the HDD controller. Disconnect and remove the Hard Disk Drive for information on screw types. 1. Remove ALL BootROM/Memory DIMM's - Remove 2 T-10 screws (Type K) to Page 8-16. 4. HP DesignJet 5000 Series Printers Service Manual 8-79 Refer to Page 8-77. 5. Refer to Page 8-15. 3. Disconnect ALL Cables from the...
Service Manual
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Loosen 2 T-10 screws on the Main PCA. 8-80 HP DesignJet 5000 Series Printers Service Manual Disconnect the HDD Controller and remove from the Main PCA. 11. Remove 6 T-10 screws (Type K) from the Printer. 10. Removal and Installation 9.
Loosen 2 T-10 screws on the Main PCA. 8-80 HP DesignJet 5000 Series Printers Service Manual Disconnect the HDD Controller and remove from the Main PCA. 11. Remove 6 T-10 screws (Type K) from the Printer. 10. Removal and Installation 9.
Service Manual
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... reinstalled or replaced, perform the following Service Utility procedure: n Backup EEROM ⇒ Page 4-31. 8-82 HP DesignJet 5000 Series Printers Service Manual Removal and Installation Installation of Main PCA NOTE If you replace the Main PCA and the HDD at the same time you must perform ALL Service Calibrations (⇒ Page 5-3) and the EEROM...
... reinstalled or replaced, perform the following Service Utility procedure: n Backup EEROM ⇒ Page 4-31. 8-82 HP DesignJet 5000 Series Printers Service Manual Removal and Installation Installation of Main PCA NOTE If you replace the Main PCA and the HDD at the same time you must perform ALL Service Calibrations (⇒ Page 5-3) and the EEROM...
Service Manual
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... or, for the purpose of the firmware at the HewlettPackard DesignJet Online Web site at http://www.designjet.hp.com. HP DesignJet 5000 Series Printers Service Manual 9-11 Downloading the Firmware from the DesignJet Online Website. 2 Using the Firmware Upgrade CD. 3 Replacing the Hard Disk Drive (HDD). The HDD should NOT be replaced solely for I/O Card configuration problems, the...
... or, for the purpose of the firmware at the HewlettPackard DesignJet Online Web site at http://www.designjet.hp.com. HP DesignJet 5000 Series Printers Service Manual 9-11 Downloading the Firmware from the DesignJet Online Website. 2 Using the Firmware Upgrade CD. 3 Replacing the Hard Disk Drive (HDD). The HDD should NOT be replaced solely for I/O Card configuration problems, the...
Service Manual
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... Encoder Strip 7-38 Power Supply Unit Entry Roller 7-44 Parts List 7-34 Firmware Upgrade CD 7-52 Removal 8-83 Front Panel Assembly 7-6 Priming the Ink System 3-5 HDD and Cover 7-30 Print Modes 6-3 Ink Tubes System 7-24 Print Quality ISS 7-22 Troubleshooting Checklist 6-2 ISS PCA 7-32 Printable Area 10-13 Left Hand Cover... 6-17 Vacuum Fan 7-14 Color Alignment 6-11 PCA Color Consistency 6-17 ISS Color not as expected 6-19 Parts List 7-32 Color to Color Alignment 6-19 HP DesignJet 5000 Series Printers Service Manual Index-5
... Encoder Strip 7-38 Power Supply Unit Entry Roller 7-44 Parts List 7-34 Firmware Upgrade CD 7-52 Removal 8-83 Front Panel Assembly 7-6 Priming the Ink System 3-5 HDD and Cover 7-30 Print Modes 6-3 Ink Tubes System 7-24 Print Quality ISS 7-22 Troubleshooting Checklist 6-2 ISS PCA 7-32 Printable Area 10-13 Left Hand Cover... 6-17 Vacuum Fan 7-14 Color Alignment 6-11 PCA Color Consistency 6-17 ISS Color not as expected 6-19 Parts List 7-32 Color to Color Alignment 6-19 HP DesignJet 5000 Series Printers Service Manual Index-5