User Guide
Page 6
... Embedded Web Server 59 Method three: Update the firmware using the HP Printer Update utility 60 6 Solve problems...61 Customer support ...61 Control panel help system...61 Restore the factory-set defaults ...62 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 62 Change the "Very Low" settings ...63 Order supplies...64 Printer does not pick up paper or misfeeds...64 Introduction ...64 The printer does not pick up paper...64 The printer picks up multiple sheets of paper ...66 Clear paper jams ...68 Paper jam locations...
... Embedded Web Server 59 Method three: Update the firmware using the HP Printer Update utility 60 6 Solve problems...61 Customer support ...61 Control panel help system...61 Restore the factory-set defaults ...62 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 62 Change the "Very Low" settings ...63 Order supplies...64 Printer does not pick up paper or misfeeds...64 Introduction ...64 The printer does not pick up paper...64 The printer picks up multiple sheets of paper ...66 Clear paper jams ...68 Paper jam locations...
User Guide
Page 33
...● Parts listed as Mandatory self-replacement are automatically and permanently protected. Table 3-4 Customer self-repair parts Item Description Self-replacement Part number options HP Color LaserJet Pro 550 Sheet Blue Paper Tray Replacement optional Tray 3 Mandatory 28N93A HP Color LaserJet Pro 550 Sheet Replacement optional Tray 3 Grey Paper Tray (select availability) Mandatory 632J6A Configure the HP toner-cartridge-protection supply settings A network administrator can be used with the protected cartridge. To avoid protecting a new cartridge, disable the...
...● Parts listed as Mandatory self-replacement are automatically and permanently protected. Table 3-4 Customer self-repair parts Item Description Self-replacement Part number options HP Color LaserJet Pro 550 Sheet Blue Paper Tray Replacement optional Tray 3 Mandatory 28N93A HP Color LaserJet Pro 550 Sheet Replacement optional Tray 3 Grey Paper Tray (select availability) Mandatory 632J6A Configure the HP toner-cartridge-protection supply settings A network administrator can be used with the protected cartridge. To avoid protecting a new cartridge, disable the...
User Guide
Page 48
... need to adjust the print settings. Select the printer. 3. Manually print on both sides (macOS) If your print job. Click Show Details or Copies & Pages, and then click the Layout menu. This feature is available if you are using AirPrint. 40 Chapter 4 Print NOTE: The name of the paper using a paper size or type not supported by the duplexer. Click the File menu, and then click the Print option. 2. Click Show Details or Copies & Pages, and then...
... need to adjust the print settings. Select the printer. 3. Manually print on both sides (macOS) If your print job. Click Show Details or Copies & Pages, and then click the Layout menu. This feature is available if you are using AirPrint. 40 Chapter 4 Print NOTE: The name of the paper using a paper size or type not supported by the duplexer. Click the File menu, and then click the Print option. 2. Click Show Details or Copies & Pages, and then...
User Guide
Page 51
... procedure. 3. If it as follows: ● Windows: Devices and Printers > Printer Properties > Device Settings ● macOS: Printers & Scanners > Options & Supplies To complete Job Storage setup: 1. Select OK to download the latest HP software. Remove the rear USB port cover before proceeding. 2. Open the print driver to Auto Config by default. Open the drop-down list, and then click the Job Storage menu. Disable or enable the job storage feature 43 When the print driver is installed, the Job Storage option is not showing, activate it is...
... procedure. 3. If it as follows: ● Windows: Devices and Printers > Printer Properties > Device Settings ● macOS: Printers & Scanners > Options & Supplies To complete Job Storage setup: 1. Select OK to download the latest HP software. Remove the rear USB port cover before proceeding. 2. Open the print driver to Auto Config by default. Open the drop-down list, and then click the Job Storage menu. Disable or enable the job storage feature 43 When the print driver is installed, the Job Storage option is not showing, activate it is...
User Guide
Page 70
... to end. Maintenance b. Restore All Factory Defaults 4. Consider having a replacement available to be replaced now. Continue printing with the current cartridge until redistributing the toner no longer acceptable. At the printer control panel, rotate the control dial to end. Information about the error displays on the control panel and what actions to take. It will not reset the page count, or tray size. To redistribute the toner, remove the toner cartridge from the printer and gently...
... to end. Maintenance b. Restore All Factory Defaults 4. Consider having a replacement available to be replaced now. Continue printing with the current cartridge until redistributing the toner no longer acceptable. At the printer control panel, rotate the control dial to end. Information about the error displays on the control panel and what actions to take. It will not reset the page count, or tray size. To redistribute the toner, remove the toner cartridge from the printer and gently...
User Guide
Page 89
.... Make sure the driver settings match the control panel settings. Expand the list of paper you are using, and click the OK button. 8. Click the File menu, and then click the Print option. 2. Rotate the dial to check the estimated life remaining in the toner cartridges, and if applicable, the status of paper types that matches the type loaded in the tray. 5. option. 5. Check toner-cartridge status Follow these steps to select Tools, and then press the dial. Check the paper type setting (Windows...
.... Make sure the driver settings match the control panel settings. Expand the list of paper you are using, and click the OK button. 8. Click the File menu, and then click the Print option. 2. Rotate the dial to check the estimated life remaining in the toner cartridges, and if applicable, the status of paper types that matches the type loaded in the tray. 5. option. 5. Check toner-cartridge status Follow these steps to select Tools, and then press the dial. Check the paper type setting (Windows...
User Guide
Page 135
... deleting stored jobs 42, 46 dial, control panel locating 4 dimensions, printer 8 disposal, end-of-life 114, 115 double-sided printing Mac 40 Windows 37 drivers, supported 6 duplex printing Mac 40 duplex printing (double-sided) settings (Windows) 37 Windows 37 duplexer jams 68 duplexing manually (Mac) 40 manually (Windows) 37 Dynamic Security Enabled Printers 23, 58, 107 E EconoMode setting 56, 80 economy settings 56 electrical specifications 9 electronic hardware recycling 114, 116 Embedded Web Server (EWS) assigning passwords 55 features 50 end-of-life disposal 114, 115 envelopes loading 20...
... deleting stored jobs 42, 46 dial, control panel locating 4 dimensions, printer 8 disposal, end-of-life 114, 115 double-sided printing Mac 40 Windows 37 drivers, supported 6 duplex printing Mac 40 duplex printing (double-sided) settings (Windows) 37 Windows 37 duplexer jams 68 duplexing manually (Mac) 40 manually (Windows) 37 Dynamic Security Enabled Printers 23, 58, 107 E EconoMode setting 56, 80 economy settings 56 electrical specifications 9 electronic hardware recycling 114, 116 Embedded Web Server (EWS) assigning passwords 55 features 50 end-of-life disposal 114, 115 envelopes loading 20...
User Guide 1
Page 6
... Embedded Web Server 61 Method three: Update the firmware using the HP Printer Update utility 62 6 Solve problems...64 Customer support...64 Control panel help system...64 Restore the factory-set defaults...65 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 65 Change the "Very Low" settings ...66 Order supplies ...66 Printer does not pick up paper or misfeeds...67 Introduction...67 The printer does not pick up paper...67 The printer picks up multiple sheets of paper...69 Clear paper jams...71 Paper jam locations...
... Embedded Web Server 61 Method three: Update the firmware using the HP Printer Update utility 62 6 Solve problems...64 Customer support...64 Control panel help system...64 Restore the factory-set defaults...65 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 65 Change the "Very Low" settings ...66 Order supplies ...66 Printer does not pick up paper or misfeeds...67 Introduction...67 The printer does not pick up paper...67 The printer picks up multiple sheets of paper...69 Clear paper jams...71 Paper jam locations...
User Guide 1
Page 17
... other mobile device. Follow the steps provided to install the printer software and print driver. NOTE: Update the printer firmware to ensure all -inclusive help for the printer. NOTE: For HP Smart UPD driver support for printer setup. NOTE: For a current list of supported operating systems, go /mobileprinting Mobile printing solutions HP offers multiple mobile printing solutions to enable easy printing to an HP printer from v12.0 123.hp.com. Table 1-7 Minimum system requirements Windows 10, Windows 7 (Service Pack...
... other mobile device. Follow the steps provided to install the printer software and print driver. NOTE: Update the printer firmware to ensure all -inclusive help for the printer. NOTE: For HP Smart UPD driver support for printer setup. NOTE: For a current list of supported operating systems, go /mobileprinting Mobile printing solutions HP offers multiple mobile printing solutions to enable easy printing to an HP printer from v12.0 123.hp.com. Table 1-7 Minimum system requirements Windows 10, Windows 7 (Service Pack...
User Guide 1
Page 35
...other printers. Table 3-5 Customer self-repair parts Item Description HP Color LaserJet Pro 550 Sheet Blue Paper Tray HP Color LaserJet Pro 550 Sheet Grey Paper Tray (select availability) Replacement optional Tray 3 Replacement optional Tray 3 Self-replacement options Mandatory Mandatory Part number 28N93A 632J6A Configure the HP toner-cartridge-protection supply settings A network administrator can configure the toner-cartridge-protection settings using the control panel or the Embedded Web Server (EWS). Using genuine HP cartridges ensures the best possible print quality. When...
...other printers. Table 3-5 Customer self-repair parts Item Description HP Color LaserJet Pro 550 Sheet Blue Paper Tray HP Color LaserJet Pro 550 Sheet Grey Paper Tray (select availability) Replacement optional Tray 3 Replacement optional Tray 3 Self-replacement options Mandatory Mandatory Part number 28N93A 632J6A Configure the HP toner-cartridge-protection supply settings A network administrator can configure the toner-cartridge-protection settings using the control panel or the Embedded Web Server (EWS). Using genuine HP cartridges ensures the best possible print quality. When...
User Guide 1
Page 51
... Details or Copies & Pages, and then select other menus to print on both sides (macOS) If your print job. Click the File menu, and then click the Print option. 2. NOTE: The name of the item varies for your printer does not have an automatic duplexer installed, or you are using a paper size or type not supported by the duplexer. ● Create a booklet ● Scale a document to fit a specific paper size ● Print the...
... Details or Copies & Pages, and then select other menus to print on both sides (macOS) If your print job. Click the File menu, and then click the Print option. 2. NOTE: The name of the item varies for your printer does not have an automatic duplexer installed, or you are using a paper size or type not supported by the duplexer. ● Create a booklet ● Scale a document to fit a specific paper size ● Print the...
User Guide 1
Page 74
... the error displays on the control panel and what actions to the factory defaults, and it also deletes any pages that are stored in the memory. 1. Rotate the dial to select Restore, and then press the dial to install when print quality is very low" message displays on the printer control panel Understand the cartridge-related messages on the screen. At the printer control panel, rotate the control dial to select the Menu option, and...
... the error displays on the control panel and what actions to the factory defaults, and it also deletes any pages that are stored in the memory. 1. Rotate the dial to select Restore, and then press the dial to install when print quality is very low" message displays on the printer control panel Understand the cartridge-related messages on the screen. At the printer control panel, rotate the control dial to select the Menu option, and...
User Guide 1
Page 93
... paper type setting (Windows) Check the paper type setting for the type of Type is: options. 6. Select the printer, and then click the Properties or Preferences button. 3. Expand the category of paper types that matches the type loaded in the toner cartridges, and if applicable, the status of other replaceable maintenance parts. Select a type from the Media Type drop-down list. 6. Check toner-cartridge status Follow these steps to check the estimated life remaining in the tray. 5. iii. Select the paper type that best describes your paper. 7. Make...
... paper type setting (Windows) Check the paper type setting for the type of Type is: options. 6. Select the printer, and then click the Properties or Preferences button. 3. Expand the category of paper types that matches the type loaded in the toner cartridges, and if applicable, the status of other replaceable maintenance parts. Select a type from the Media Type drop-down list. 6. Check toner-cartridge status Follow these steps to check the estimated life remaining in the tray. 5. iii. Select the paper type that best describes your paper. 7. Make...
User Guide 1
Page 146
...deleting stored jobs 44, 48 dial, control panel locating 4 dimensions, printer 8 disposal, end-of-life 120, 121 double-sided printing Mac 42 Windows 39 drivers, supported 7 duplex printing Mac 42 duplex printing (double-sided) settings (Windows) 39 Windows 39 duplexer jams 71 duplexing manually (Mac) 42 manually (Windows) 39 Dynamic Security Enabled Printers 23, 60, 113 E EconoMode setting 59, 83 economy settings 59 electrical specifications 10 electronic hardware recycling 120, 122 Embedded Web Server (EWS) assigning passwords 58 features 53 end-of-life disposal 120, 121 envelopes loading 20...
...deleting stored jobs 44, 48 dial, control panel locating 4 dimensions, printer 8 disposal, end-of-life 120, 121 double-sided printing Mac 42 Windows 39 drivers, supported 7 duplex printing Mac 42 duplex printing (double-sided) settings (Windows) 39 Windows 39 duplexer jams 71 duplexing manually (Mac) 42 manually (Windows) 39 Dynamic Security Enabled Printers 23, 60, 113 E EconoMode setting 59, 83 economy settings 59 electrical specifications 10 electronic hardware recycling 120, 122 Embedded Web Server (EWS) assigning passwords 58 features 53 end-of-life disposal 120, 121 envelopes loading 20...
User Guide 1
Page 148
...76 loading 14 paper orientation 16 Tray 3 loading 17 paper orientation 19 trays capacity 6 included 6 locating 2 troubleshooting check toner-cartridge status 83, 84 color quality 86 jams 71 network problems 96 overview 64 paper feed problems 67 print quality 83 wired network 96 wireless network 98 two-sided printing settings (Windows) 39 U USB flash drives printing from 50 W walk-up USB printing 50 warranty customer self repair 102, 118 license 102, 114 product 102 toner cartridges 102, 112 waste disposal 120, 122 web browser requirements HP Embedded Web Server 53 Web sites customer support 64...
...76 loading 14 paper orientation 16 Tray 3 loading 17 paper orientation 19 trays capacity 6 included 6 locating 2 troubleshooting check toner-cartridge status 83, 84 color quality 86 jams 71 network problems 96 overview 64 paper feed problems 67 print quality 83 wired network 96 wireless network 98 two-sided printing settings (Windows) 39 U USB flash drives printing from 50 W walk-up USB printing 50 warranty customer self repair 102, 118 license 102, 114 product 102 toner cartridges 102, 112 waste disposal 120, 122 web browser requirements HP Embedded Web Server 53 Web sites customer support 64...
User Guide 2
Page 6
... Embedded Web Server 59 Method three: Update the firmware using the HP Printer Update utility 60 6 Solve problems...62 Customer support...62 Control panel help system...62 Restore the factory-set defaults...63 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 63 Change the "Very Low" settings ...64 Order supplies ...64 Printer does not pick up paper or misfeeds...65 Introduction...65 The printer does not pick up paper...65 The printer picks up multiple sheets of paper...67 Clear paper jams...69 Paper jam locations...
... Embedded Web Server 59 Method three: Update the firmware using the HP Printer Update utility 60 6 Solve problems...62 Customer support...62 Control panel help system...62 Restore the factory-set defaults...63 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 63 Change the "Very Low" settings ...64 Order supplies ...64 Printer does not pick up paper or misfeeds...65 Introduction...65 The printer does not pick up paper...65 The printer picks up multiple sheets of paper...67 Clear paper jams...69 Paper jam locations...
User Guide 2
Page 17
... Mobile printing solutions HP offers multiple mobile printing solutions to enable easy printing to install the printer software and print driver. NOTE: Update the printer firmware to ensure all mobile printing capabilities are supported. ● Wi-Fi Direct on the web) macOS Catalina v10.15, macOS Big Sur v11.0, macOS Monterey v12.0 To install the print driver, download HP Easy Start from a laptop, tablet, smartphone, or other mobile device. NOTE: For a current list of supported...
... Mobile printing solutions HP offers multiple mobile printing solutions to enable easy printing to install the printer software and print driver. NOTE: Update the printer firmware to ensure all mobile printing capabilities are supported. ● Wi-Fi Direct on the web) macOS Catalina v10.15, macOS Big Sur v11.0, macOS Monterey v12.0 To install the print driver, download HP Easy Start from a laptop, tablet, smartphone, or other mobile device. NOTE: For a current list of supported...
User Guide 2
Page 34
... and permanently protected. For these parts, on back of printers, so they cannot be used with the printer. Table 3-4 Customer self-repair parts Item Description Self-replacement Part number options HP Color LaserJet Pro 550 Sheet Blue Paper Tray Replacement optional Tray 3 Mandatory 28N93A HP Color LaserJet Pro 550 Sheet Replacement optional Tray 3 Grey Paper Tray (select availability) Mandatory 632J6A Configure the HP toner-cartridge-protection supply settings A network administrator can be found on -site or return-to-depot support is protected, and it provides...
... and permanently protected. For these parts, on back of printers, so they cannot be used with the printer. Table 3-4 Customer self-repair parts Item Description Self-replacement Part number options HP Color LaserJet Pro 550 Sheet Blue Paper Tray Replacement optional Tray 3 Mandatory 28N93A HP Color LaserJet Pro 550 Sheet Replacement optional Tray 3 Grey Paper Tray (select availability) Mandatory 632J6A Configure the HP toner-cartridge-protection supply settings A network administrator can be found on -site or return-to-depot support is protected, and it provides...
User Guide 2
Page 49
... software programs. 4. NOTE: The name of the paper. Automatically print on both sides (macOS) If your printer does not have an automatic duplexer installed, or you can print on both sides (macOS) If your printer has an automatic duplexer installed, you are using a paper size or type not supported by the duplexer. You will need to adjust the print settings. This feature is available if you install the HP print driver. Click Show Details or Copies & Pages...
... software programs. 4. NOTE: The name of the paper. Automatically print on both sides (macOS) If your printer does not have an automatic duplexer installed, or you can print on both sides (macOS) If your printer has an automatic duplexer installed, you are using a paper size or type not supported by the duplexer. You will need to adjust the print settings. This feature is available if you install the HP print driver. Click Show Details or Copies & Pages...
User Guide 2
Page 91
... button. 3. From the Paper Type drop-down list, and then click the Paper/Quality menu. 5. option. 5. Expand the list of other replaceable maintenance parts. Check the paper type setting (macOS) Check the paper type setting for Windows, and change the setting as needed . 1. Select a type from the Media Type drop-down list. 6. Check toner-cartridge status Follow these steps to check the estimated life remaining in the tray. 5. Step one: Print a supplies status page Use the control panel menus to select the Menu option, and then press the dial. 2. At the printer control...
... button. 3. From the Paper Type drop-down list, and then click the Paper/Quality menu. 5. option. 5. Expand the list of other replaceable maintenance parts. Check the paper type setting (macOS) Check the paper type setting for Windows, and change the setting as needed . 1. Select a type from the Media Type drop-down list. 6. Check toner-cartridge status Follow these steps to check the estimated life remaining in the tray. 5. Step one: Print a supplies status page Use the control panel menus to select the Menu option, and then press the dial. 2. At the printer control...
