User Guide
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...: Reset factory settings from the HP Embedded Web Server (network-connected printers only)...140 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel or EWS 140 Change the "Very Low" settings ...141 Order supplies ...142 Printer does not pick up paper or misfeeds...142 Introduction...142 The printer does not pick up paper...142 The printer picks up multiple sheets of paper...145 The document feeder jams, skews, or picks up multiple sheets of paper 147 Clear paper jams...148 Paper jam locations ...148 Auto-navigation...
...: Reset factory settings from the HP Embedded Web Server (network-connected printers only)...140 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel or EWS 140 Change the "Very Low" settings ...141 Order supplies ...142 Printer does not pick up paper or misfeeds...142 Introduction...142 The printer does not pick up paper...142 The printer picks up multiple sheets of paper...145 The document feeder jams, skews, or picks up multiple sheets of paper 147 Clear paper jams...148 Paper jam locations ...148 Auto-navigation...
User Guide
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...Software Installer. 1. Download the "HP PCL.6" print driver from the printer support website for this printer. Table 1-6 Other specifications Other features 6 GB base memory 32 GB embedded Multi-Media Controller (eMMC) 500 GB Hard Disk Drive 256 GB Solid-state drive 512 GB FIPS Hard Disk Drive Small color touchscreen control panel Large color touchscreen control panel Fax features HP Trusted Platform Module for encrypting all data that passes through the printer 5800dn Optional Optional Optional Not included Optional 5800f Optional Optional Optional Not included 5800zf 5800 Configurable...
...Software Installer. 1. Download the "HP PCL.6" print driver from the printer support website for this printer. Table 1-6 Other specifications Other features 6 GB base memory 32 GB embedded Multi-Media Controller (eMMC) 500 GB Hard Disk Drive 256 GB Solid-state drive 512 GB FIPS Hard Disk Drive Small color touchscreen control panel Large color touchscreen control panel Fax features HP Trusted Platform Module for encrypting all data that passes through the printer 5800dn Optional Optional Optional Not included Optional 5800f Optional Optional Optional Not included 5800zf 5800 Configurable...
User Guide
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... printer, go to install the printer software and print driver. Download the driver, and then use the Microsoft Add Printer tool to install it . Table 1-8 Minimum system requirements Windows ● Internet connection ● Dedicated USB 1.1 or 2.0 connection or a network connection ● 2 GB of available hard-disk space macOS ● Internet connection ● 1 GB of supported operating systems, go to provide best effort support for Windows Server 2003 in the print driver are not supported. Windows Server 2016, 64-bit The PCL 6 printer-specific print driver...
... printer, go to install the printer software and print driver. Download the driver, and then use the Microsoft Add Printer tool to install it . Table 1-8 Minimum system requirements Windows ● Internet connection ● Dedicated USB 1.1 or 2.0 connection or a network connection ● 2 GB of available hard-disk space macOS ● Internet connection ● 1 GB of supported operating systems, go to provide best effort support for Windows Server 2003 in the print driver are not supported. Windows Server 2016, 64-bit The PCL 6 printer-specific print driver...
User Guide
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..., and braille labels 2TD64A HP Internal USB Expansion Kit Two optional USB ports for connecting third-party devices 4XN67A HP Jetdirect LAN Accessory HP Jetdirect accessory for network connectivity 8FP31A HP Foreign Interface Harness Optional port for Flow models only 1M0Q2A HP LaserJet Workflow Keyboard - For these parts, on back of the following will be needed: part number, serial number (found at www.hp.com/buy/parts or by the customer unless the customer is not provided under the HP printer warranty. When...
..., and braille labels 2TD64A HP Internal USB Expansion Kit Two optional USB ports for connecting third-party devices 4XN67A HP Jetdirect LAN Accessory HP Jetdirect accessory for network connectivity 8FP31A HP Foreign Interface Harness Optional port for Flow models only 1M0Q2A HP LaserJet Workflow Keyboard - For these parts, on back of the following will be needed: part number, serial number (found at www.hp.com/buy/parts or by the customer unless the customer is not provided under the HP printer warranty. When...
User Guide
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Table 3-4 Customer self-repair (CSR) parts Item Description Self-replacement Part number options HP Color LaserJet 550 sheet Paper 550-sheet paper feeder (optional Tray Tray 3) Mandatory 6QN57A Configure the HP toner-cartridge-protection supply settings A network administrator can configure the toner-cartridge-protection settings using the control panel or the Embedded Web Server (EWS). Protecting cartridges protects your administrator to determine if an administrator password has been set. Enable or disable the Cartridge Policy feature The Cartridge Policy feature can be ...
Table 3-4 Customer self-repair (CSR) parts Item Description Self-replacement Part number options HP Color LaserJet 550 sheet Paper 550-sheet paper feeder (optional Tray Tray 3) Mandatory 6QN57A Configure the HP toner-cartridge-protection supply settings A network administrator can configure the toner-cartridge-protection settings using the control panel or the Embedded Web Server (EWS). Protecting cartridges protects your administrator to determine if an administrator password has been set. Enable or disable the Cartridge Policy feature The Cartridge Policy feature can be ...
User Guide
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... set the paper source, paper type, paper size, and quality settings on the Paper/Quality tab. 4. For current information, see Support for Windows. 1. Click the OK button to return to print the job. Print 47 4 Print Print using the software, or print from the list of printers. Select the number of copies to select the printer and basic options for different software programs. For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is correct at the time of...
... set the paper source, paper type, paper size, and quality settings on the Paper/Quality tab. 4. For current information, see Support for Windows. 1. Click the OK button to return to print the job. Print 47 4 Print Print using the software, or print from the list of printers. Select the number of copies to select the printer and basic options for different software programs. For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is correct at the time of...
User Guide
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... dialog. 6. Click the Paper/Quality tab. 4. Click OK to close the tray. 7. Instructions are using for HP Color LaserJet Enterprise MFP 5800. In the Print dialog, click Print to be configured, a tray configuration message displays on the Web for a print job, select that specific paper type. 1. Select the paper type (Windows) When you print from a software application using the Print option, you can set the paper type you are available for different software programs. For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver features when More...
... dialog. 6. Click the Paper/Quality tab. 4. Click OK to close the tray. 7. Instructions are using for HP Color LaserJet Enterprise MFP 5800. In the Print dialog, click Print to be configured, a tray configuration message displays on the Web for a print job, select that specific paper type. 1. Select the paper type (Windows) When you print from a software application using the Print option, you can set the paper type you are available for different software programs. For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver features when More...
User Guide
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... Print tasks (macOS) Print using AirPrint®. 1. Click Show Details or Copies & Pages, and then click the Layout menu. Click the Print button. How to print (macOS) Use the Print option from the Two-Sided drop-down list. 5. Use a paper size and type supported by the duplexer. Click the Print button. The following procedure describes the basic printing process for your printer has an automatic duplexer installed, you install the HP print driver. NOTE: This information applies to adjust the print settings. macOS...
... Print tasks (macOS) Print using AirPrint®. 1. Click Show Details or Copies & Pages, and then click the Layout menu. Click the Print button. How to print (macOS) Use the Print option from the Two-Sided drop-down list. 5. Use a paper size and type supported by the duplexer. Click the Print button. The following procedure describes the basic printing process for your printer has an automatic duplexer installed, you install the HP print driver. NOTE: This information applies to adjust the print settings. macOS...
User Guide
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... printers. ● Media Type: Select the option for the type of the document on different paper ● Print watermarks on a document Store print jobs on the Web for HP Color LaserJet Enterprise MFP 5800. Introduction The following : ● Create and use printing shortcuts or presets ● Select the paper size, or use a custom paper size ● Select the page orientation ● Create a booklet ● Scale a document to fit a specific paper size ● Print the first or last pages of paper...
... printers. ● Media Type: Select the option for the type of the document on different paper ● Print watermarks on a document Store print jobs on the Web for HP Color LaserJet Enterprise MFP 5800. Introduction The following : ● Create and use printing shortcuts or presets ● Select the paper size, or use a custom paper size ● Select the page orientation ● Create a booklet ● Scale a document to fit a specific paper size ● Print the first or last pages of paper...
User Guide
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... fax is disabled and the Internal Fax Modem Setup menu does not display. Fax b. To use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Set up fax Set up fax by using the printer control panel Configure the fax features using the printer. For more information: HP's all-inclusive help for the printer. Before continuing, connect the printer to a phone line (for HP Color LaserJet Enterprise MFP 5800. For...
... fax is disabled and the Internal Fax Modem Setup menu does not display. Fax b. To use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Set up fax Set up fax by using the printer control panel Configure the fax features using the printer. For more information: HP's all-inclusive help for the printer. Before continuing, connect the printer to a phone line (for HP Color LaserJet Enterprise MFP 5800. For...
User Guide
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... HP Embedded Web Server works when the printer is not needed to open and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Advanced configuration with the HP Embedded Web Server (EWS) Use the HP Embedded Web Server to an IP-based network. Internet access is connected to manage advanced printing functions. 8 Manage the printer Utilize management tools, configure security and energy-conservation settings, and manage firmware updates for HP Color LaserJet Enterprise MFP...
... HP Embedded Web Server works when the printer is not needed to open and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Advanced configuration with the HP Embedded Web Server (EWS) Use the HP Embedded Web Server to an IP-based network. Internet access is connected to manage advanced printing functions. 8 Manage the printer Utilize management tools, configure security and energy-conservation settings, and manage firmware updates for HP Color LaserJet Enterprise MFP...
User Guide
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... color adjustment, image registration, and allowed paper types. NOTE: If job-specific copy setting options are not set from the control panel at the start of the printer. Restrict Color Permit or restrict color printing and copying. (Color printers only) PCL and PostScript Settings Specify permissions for individual users or for jobs that extend or modify the functionality of a job, the default settings will be used for copy jobs. Table 8-2 HP Embedded Web Server General tab (continued) Menu Description Solution Installer Install or remove third-party software packages...
... color adjustment, image registration, and allowed paper types. NOTE: If job-specific copy setting options are not set from the control panel at the start of the printer. Restrict Color Permit or restrict color printing and copying. (Color printers only) PCL and PostScript Settings Specify permissions for individual users or for jobs that extend or modify the functionality of a job, the default settings will be used for copy jobs. Table 8-2 HP Embedded Web Server General tab (continued) Menu Description Solution Installer Install or remove third-party software packages...
User Guide
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...9679; Set a custom device Service Access Code. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter for the printer. Table 8-10 HP Embedded Web Server HP Web Services tab Menu Description Web Services Setup Connect this printer. Configure settings for jobs that extend the capabilities of all sites are issues enabling HP Web Services or connecting the printer to HP Connected on the printer internal...
...9679; Set a custom device Service Access Code. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter for the printer. Table 8-10 HP Embedded Web Server HP Web Services tab Menu Description Web Services Setup Connect this printer. Configure settings for jobs that extend the capabilities of all sites are issues enabling HP Web Services or connecting the printer to HP Connected on the printer internal...
User Guide
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... right door (Fuser wrap jam) z = Fuser mode. Close the right door. 4. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.B9 jam errors in the fuser Use the following procedure to the correct size for customers When a jam occurs, the control panel displays a message and an animation that assists in the right door and fuser area. Ensure the paper tray guides are set to clear paper jams in clearing the jam...
... right door (Fuser wrap jam) z = Fuser mode. Close the right door. 4. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.B9 jam errors in the fuser Use the following procedure to the correct size for customers When a jam occurs, the control panel displays a message and an animation that assists in the right door and fuser area. Ensure the paper tray guides are set to clear paper jams in clearing the jam...
User Guide
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.... Make sure the paper loaded meets specifications. 4. Settings ii. Adjust paper type b. NOTE: The print driver settings will override any control panel settings. Check the paper type setting (macOS) Check the paper type setting for Windows, and change the setting as needed . 1. By default, the print driver displays the Copies & Pages menu. Copy/Print iii. Select the paper type that best describes your paper. 7. NOTE: The print driver settings will override any control panel settings. 1. From the Paper Type drop-down list. 196 Chapter 9 Solve problems Use the...
.... Make sure the paper loaded meets specifications. 4. Settings ii. Adjust paper type b. NOTE: The print driver settings will override any control panel settings. Check the paper type setting (macOS) Check the paper type setting for Windows, and change the setting as needed . 1. By default, the print driver displays the Copies & Pages menu. Copy/Print iii. Select the paper type that best describes your paper. 7. NOTE: The print driver settings will override any control panel settings. 1. From the Paper Type drop-down list. 196 Chapter 9 Solve problems Use the...
User Guide
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... the cleaning process has finished. Remove the toner cartridge from using paper that does not meet HP specifications. ● Always use in laser printers. CAUTION: Do not touch the imaging drum. Check paper and the printing environment Use the following solutions: ● Move the printer away from drafty locations, such as open windows or doors, or air-conditioning vents. ● Make sure the printer is not exposed to complete. Step one: Use paper that meets HP specifications Some print-quality problems...
... the cleaning process has finished. Remove the toner cartridge from using paper that does not meet HP specifications. ● Always use in laser printers. CAUTION: Do not touch the imaging drum. Check paper and the printing environment Use the following solutions: ● Move the printer away from drafty locations, such as open windows or doors, or air-conditioning vents. ● Make sure the printer is not exposed to complete. Step one: Use paper that meets HP specifications Some print-quality problems...
User Guide
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... HP Web site: Support for Postscript flash font support Step three: Set the individual tray alignment 199 Try a different print driver Try a different print driver when printing from Postscript emulation needs, or for HP Color LaserJet Enterprise MFP 5800. Select Print Test Page again to www.hp.com/go to verify the results, and then make further adjustments if necessary. 6. Download any of supported operating systems, go /support. ● Remove anything that can leave residue inside the printer. Copy/Print or Print b. Print Quality...
... HP Web site: Support for Postscript flash font support Step three: Set the individual tray alignment 199 Try a different print driver Try a different print driver when printing from Postscript emulation needs, or for HP Color LaserJet Enterprise MFP 5800. Select Print Test Page again to www.hp.com/go to verify the results, and then make further adjustments if necessary. 6. Download any of supported operating systems, go /support. ● Remove anything that can leave residue inside the printer. Copy/Print or Print b. Print Quality...
User Guide
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...feeder jams 148, 149 locating 2 paper-feeding problems 142, 147 double-sided printing Mac 50 Windows 47 duplex printing Mac 50 duplex printing (double-sided) settings (Windows) 47 Windows 47 duplexer jams 148 duplexing manually (Mac) 50 manually (Windows) 47 E easy-access USB port locating 2 easy-access USB printing 58 edge-to-edge copying 208 electrical specifications 12 electronic hardware recycling 247, 249 Embedded Web Server changing network settings 132 changing printer name 133 opening 132 Embedded Web Server (EWS) assigning passwords 135 features 122 network connection 122 end-of-life...
...feeder jams 148, 149 locating 2 paper-feeding problems 142, 147 double-sided printing Mac 50 Windows 47 duplex printing Mac 50 duplex printing (double-sided) settings (Windows) 47 Windows 47 duplexer jams 148 duplexing manually (Mac) 50 manually (Windows) 47 E easy-access USB port locating 2 easy-access USB printing 58 edge-to-edge copying 208 electrical specifications 12 electronic hardware recycling 247, 249 Embedded Web Server changing network settings 132 changing printer name 133 opening 132 Embedded Web Server (EWS) assigning passwords 135 features 122 network connection 122 end-of-life...
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... paper jams 550-sheet tray 148 document feeder 148, 149 duplexer 148 fuser 148, 181, 183 locations 148 output bin 148, 187, 188, 190 right door 178 Stapler stacker 188 Tray 1 148 Tray 2 148, 154 Tray 4 164, 171 paper pickup problems solving 142, 145 paper trays overview 14 part numbers 29 paper type selecting (Windows) 47 paper types selecting (Mac) 50 paper, ordering 29 part numbers accessories 29 replacement parts 31 supplies 29 toner cartridges 29 potential shock hazard 2 power consumption 12 power usage 137 print media loading in Tray...
... paper jams 550-sheet tray 148 document feeder 148, 149 duplexer 148 fuser 148, 181, 183 locations 148 output bin 148, 187, 188, 190 right door 178 Stapler stacker 188 Tray 1 148 Tray 2 148, 154 Tray 4 164, 171 paper pickup problems solving 142, 145 paper trays overview 14 part numbers 29 paper type selecting (Windows) 47 paper types selecting (Mac) 50 paper, ordering 29 part numbers accessories 29 replacement parts 31 supplies 29 toner cartridges 29 potential shock hazard 2 power consumption 12 power usage 137 print media loading in Tray...
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... requirements HP Embedded Web Server 122 T Taiwan EMI statement 255, 259 TCP/IP manually configuring IPv4 parameters 133 manually configuring IPv6 parameters 134 technical support online 229, 245 toner cartridge low threshold settings 140 using when low 140 toner cartridges components 37 memory chips 229, 240 non-HP 229, 240 order numbers 37 part numbers 29 recycling 247, 248 replacing 37 See toner cartridges warranty 229, 239 toner collection unit replacing 41 touchscreen locating features 4 transparencies printing (Windows) 47 Tray 1 jams 148 loading envelopes 26 locating 2 paper...
... requirements HP Embedded Web Server 122 T Taiwan EMI statement 255, 259 TCP/IP manually configuring IPv4 parameters 133 manually configuring IPv6 parameters 134 technical support online 229, 245 toner cartridge low threshold settings 140 using when low 140 toner cartridges components 37 memory chips 229, 240 non-HP 229, 240 order numbers 37 part numbers 29 recycling 247, 248 replacing 37 See toner cartridges warranty 229, 239 toner collection unit replacing 41 touchscreen locating features 4 transparencies printing (Windows) 47 Tray 1 jams 148 loading envelopes 26 locating 2 paper...