User Guide
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...: Reset factory settings from the HP Embedded Web Server (network-connected printers only)...140 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel or EWS 140 Change the "Very Low" settings ...141 Order supplies ...142 Printer does not pick up paper or misfeeds...142 Introduction...142 The printer does not pick up paper...142 The printer picks up multiple sheets of paper...145 The document feeder jams, skews, or picks up multiple sheets of paper 147 Clear paper jams...148 Paper jam locations ...148 Auto-navigation...
...: Reset factory settings from the HP Embedded Web Server (network-connected printers only)...140 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel or EWS 140 Change the "Very Low" settings ...141 Order supplies ...142 Printer does not pick up paper or misfeeds...142 Introduction...142 The printer does not pick up paper...142 The printer picks up multiple sheets of paper...145 The document feeder jams, skews, or picks up multiple sheets of paper 147 Clear paper jams...148 Paper jam locations ...148 Auto-navigation...
User Guide
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... data that passes through the printer 5800dn Optional Optional Optional Not included Optional 5800f Optional Optional Optional Not included 5800zf 5800 Configurable Not included Optional Optional Not included Available option Available option Available option Available option Available option Available option Available option Supported operating systems Learn about supported operating systems. The following information applies to the Printer-Specific Windows PCL 6 and HP print drivers for macOS and to download the printer software. Windows: The HP Software Installer can be downloaded...
... data that passes through the printer 5800dn Optional Optional Optional Not included Optional 5800f Optional Optional Optional Not included 5800zf 5800 Configurable Not included Optional Optional Not included Available option Available option Available option Available option Available option Available option Available option Supported operating systems Learn about supported operating systems. The following information applies to the Printer-Specific Windows PCL 6 and HP print drivers for macOS and to download the printer software. Windows: The HP Software Installer can be downloaded...
User Guide
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... and page sizes in July 2010. Download the driver, and then use the Microsoft Add Printer tool to support.hp.com for HP's all-inclusive help for the printer. Windows Server 2012, 64-bit The PCL 6 printer-specific print driver is available for download from the printer-support website. Windows Server 2022, 64-bit The PCL 6 printer-specific print driver is available for download from the printer-support website. Under Additional information, click the links. HP will continue to install the printer software and print driver. Windows Server 2019...
... and page sizes in July 2010. Download the driver, and then use the Microsoft Add Printer tool to support.hp.com for HP's all-inclusive help for the printer. Windows Server 2012, 64-bit The PCL 6 printer-specific print driver is available for download from the printer-support website. Windows Server 2022, 64-bit The PCL 6 printer-specific print driver is available for download from the printer-support website. Under Additional information, click the links. HP will continue to install the printer software and print driver. Windows Server 2019...
User Guide
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... and braille labels 2TD64A HP Internal USB Expansion Kit Two optional USB ports for connecting third-party devices 4XN67A HP Jetdirect LAN Accessory HP Jetdirect accessory for network connectivity 8FP31A HP Foreign Interface Harness Optional port for Flow models only 1M0Q2A HP LaserJet Workflow Keyboard - Customer self-repair parts 31 When ordering, one of printer), product number, or printer name. ● Parts listed as Mandatory self-replacement are available for A7W14A the physical keyboard HP USB Universal Card Reader Multiple-protocol proximity card reader X3D03A...
... and braille labels 2TD64A HP Internal USB Expansion Kit Two optional USB ports for connecting third-party devices 4XN67A HP Jetdirect LAN Accessory HP Jetdirect accessory for network connectivity 8FP31A HP Foreign Interface Harness Optional port for Flow models only 1M0Q2A HP LaserJet Workflow Keyboard - Customer self-repair parts 31 When ordering, one of printer), product number, or printer name. ● Parts listed as Mandatory self-replacement are available for A7W14A the physical keyboard HP USB Universal Card Reader Multiple-protocol proximity card reader X3D03A...
User Guide
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... require entering an administrator password. The printer control panel displays a message that the cartridge is protected, and it provides information explaining how to proceed. Table 3-4 Customer self-repair (CSR) parts Item Description Self-replacement Part number options HP Color LaserJet 550 sheet Paper 550-sheet paper feeder (optional Tray Tray 3) Mandatory 6QN57A Configure the HP toner-cartridge-protection supply settings A network administrator can configure the toner-cartridge-protection settings using the control panel or the Embedded Web Server (EWS). When someone...
... require entering an administrator password. The printer control panel displays a message that the cartridge is protected, and it provides information explaining how to proceed. Table 3-4 Customer self-repair (CSR) parts Item Description Self-replacement Part number options HP Color LaserJet 550 sheet Paper 550-sheet paper feeder (optional Tray Tray 3) Mandatory 6QN57A Configure the HP toner-cartridge-protection supply settings A network administrator can configure the toner-cartridge-protection settings using the control panel or the Embedded Web Server (EWS). When someone...
User Guide
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... Paper/Quality tab. 4. Select the number of copies to configure the available options. Print 47 For more information, click the Help (?) button in the print driver to print from a mobile device or USB flash drive. NOTE: The name of the button varies for Windows users. The following information is selected. For current information, see Support for Windows. 1. 4 Print Print using the software, or print from this screen. 5. The following procedure describes the basic printing process for HP Color LaserJet Enterprise MFP 5800...
... Paper/Quality tab. 4. Select the number of copies to configure the available options. Print 47 For more information, click the Help (?) button in the print driver to print from a mobile device or USB flash drive. NOTE: The name of the button varies for Windows users. The following information is selected. For current information, see Support for Windows. 1. 4 Print Print using the software, or print from this screen. 5. The following procedure describes the basic printing process for HP Color LaserJet Enterprise MFP 5800...
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... configured, a tray configuration message displays on the Web for print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size, or use a custom paper size ● Select the page orientation ● Create a booklet Select the paper type (Windows) 49 Load the tray with the specified type and size of the button varies for your default paper type is Letter, but you are using a different paper type for HP Color LaserJet Enterprise MFP 5800. For the HP PCL 6 driver, the HP AiO Printer Remote application downloads...
... configured, a tray configuration message displays on the Web for print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size, or use a custom paper size ● Select the page orientation ● Create a booklet Select the paper type (Windows) 49 Load the tray with the specified type and size of the button varies for your default paper type is Letter, but you are using a different paper type for HP Color LaserJet Enterprise MFP 5800. For the HP PCL 6 driver, the HP AiO Printer Remote application downloads...
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... different software programs. 4. Click Show Details or Copies & Pages, and then select other menus to print (macOS) Use the Print option from the Two-Sided drop-down list. 5. Select the printer. 3. Select the printer. 3. Click the Print button. How to adjust the print settings. The following procedure describes the basic printing process for different software programs. 4. NOTE: The name of the item varies for macOS. 1. Use a paper size and type supported by the duplexer.
... different software programs. 4. Click Show Details or Copies & Pages, and then select other menus to print (macOS) Use the Print option from the Two-Sided drop-down list. 5. Select the printer. 3. Select the printer. 3. Click the Print button. How to adjust the print settings. The following procedure describes the basic printing process for different software programs. 4. NOTE: The name of the item varies for macOS. 1. Use a paper size and type supported by the duplexer.
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... time. Create a stored job (Windows) Store jobs on the Web for HP Color LaserJet Enterprise MFP 5800. NOTE: The name of the item varies for private or delayed printing. 1. From the software program, select the Print option. 2. 3. Select from the list of options available. Additional print tasks Locate information on the USB flash drive for different software programs. 4. Go to the paper edges. 5. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu. NOTE...
... time. Create a stored job (Windows) Store jobs on the Web for HP Color LaserJet Enterprise MFP 5800. NOTE: The name of the item varies for private or delayed printing. 1. From the software program, select the Print option. 2. 3. Select from the list of options available. Additional print tasks Locate information on the USB flash drive for different software programs. 4. Go to the paper edges. 5. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu. NOTE...
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...; Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Set up fax Set up fax by using the printer control panel Configure the fax features using the printer. When LAN or Internet fax is enabled, the analog fax accessory is enabled, use analog fax when LAN fax is disabled and the Internal Fax Modem Setup menu does not display. Select the location from the list on the printer control panel...
...; Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Set up fax Set up fax by using the printer control panel Configure the fax features using the printer. When LAN or Internet fax is enabled, the analog fax accessory is enabled, use analog fax when LAN fax is disabled and the Internal Fax Modem Setup menu does not display. Select the location from the list on the printer control panel...
User Guide
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... firmware updates for HP Color LaserJet Enterprise MFP 5800. The following information: ● Install and configure ● Learn and use the HP Embedded Web Server. 122 Chapter 8 Manage the printer For current information, see Support for the printer. Internet access is correct at the time of printer and supplies events ● View and change the printer control-panel menu configuration ● View and print internal pages ● Receive notification of publication. Introduction Use the HP Embedded Web Server to an IP-based network. The HP...
... firmware updates for HP Color LaserJet Enterprise MFP 5800. The following information: ● Install and configure ● Learn and use the HP Embedded Web Server. 122 Chapter 8 Manage the printer For current information, see Support for the printer. Internet access is correct at the time of printer and supplies events ● View and change the printer control-panel menu configuration ● View and print internal pages ● Receive notification of publication. Introduction Use the HP Embedded Web Server to an IP-based network. The HP...
User Guide
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... color adjustment, image registration, and allowed paper types. NOTE: If job-specific copy setting options are the default links. Other Links list Configure which links display in the footer of the HP Embedded Web Server by using the Edit Other Links menu on various topics. NOTE: The following are not set from the control panel at the start of the printer. Default Print Options Configure job-storage options. Copy Settings Configure the default options and Quick Sets for print jobs. Restrict Color Permit or restrict color printing and copying. (Color printers only) PCL...
... color adjustment, image registration, and allowed paper types. NOTE: If job-specific copy setting options are the default links. Other Links list Configure which links display in the footer of the HP Embedded Web Server by using the Edit Other Links menu on various topics. NOTE: The following are not set from the control panel at the start of the printer. Default Print Options Configure job-storage options. Copy Settings Configure the default options and Quick Sets for print jobs. Restrict Color Permit or restrict color printing and copying. (Color printers only) PCL...
User Guide
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...issues enabling HP Web Services or connecting the printer to the printer and the network. Table 8-9 HP Embedded Web Server Security tab Menu Description General Security Settings for general security, including the following: ● Configure an administrator password to restrict access to certain features on the printer. ● Set a custom device Service Access Code. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port...
...issues enabling HP Web Services or connecting the printer to the printer and the network. Table 8-9 HP Embedded Web Server Security tab Menu Description General Security Settings for general security, including the following: ● Configure an administrator password to restrict access to certain features on the printer. ● Set a custom device Service Access Code. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port...
User Guide
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... Ensure the type and quality of the paper being used meets the HP specifications for duplex print jobs. This can be 0-9 or A-F. ● 13.B9.FF Residual paper jam in right door NOTE: The fuser is hot while the printer is in clearing the jam. This can be 0-5 or "D" for the printer. 5. Recommended action for customers When a jam occurs, the control panel displays a message and an animation that assists in use. Or z = Fuser mode. 3. Close the...
... Ensure the type and quality of the paper being used meets the HP specifications for duplex print jobs. This can be 0-9 or A-F. ● 13.B9.FF Residual paper jam in right door NOTE: The fuser is hot while the printer is in clearing the jam. This can be 0-5 or "D" for the printer. 5. Recommended action for customers When a jam occurs, the control panel displays a message and an animation that assists in use. Or z = Fuser mode. 3. Close the...
User Guide
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... OK button. 8. Use the arrows to close the paper tray. 2. Check the paper type setting (Windows) Check the paper type setting for macOS, and change the setting as needed . Select the option for the tray. 3. In the Printer menu, select the printer. 3. Adjust paper type b. Click the Paper/Quality tab. 4. Expand the list of paper types that matches the type loaded in the tray. Expand the category of Type is: options. 6. Click the File menu, and then click the Print option. 2. 1. Make sure the driver settings match the control panel settings. Make sure the paper loaded...
... OK button. 8. Use the arrows to close the paper tray. 2. Check the paper type setting (Windows) Check the paper type setting for macOS, and change the setting as needed . Select the option for the tray. 3. In the Printer menu, select the printer. 3. Adjust paper type b. Click the Paper/Quality tab. 4. Expand the list of paper types that matches the type loaded in the tray. Expand the category of Type is: options. 6. Click the File menu, and then click the Print option. 2. 1. Make sure the driver settings match the control panel settings. Make sure the paper loaded...
User Guide
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... from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports. ● Use paper that is of good quality and free of printer specifications. ● Do not place the printer in better print quality. Step one: Use paper that meets HP specifications Some print-quality problems arise from drafty locations, such as open windows or doors, or air-conditioning vents. ● Make sure the printer is designed for damage. 3. Fingerprints on the printer control panel...
... from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports. ● Use paper that is of good quality and free of printer specifications. ● Do not place the printer in better print quality. Step one: Use paper that meets HP specifications Some print-quality problems arise from drafty locations, such as open windows or doors, or air-conditioning vents. ● Make sure the printer is designed for damage. 3. Fingerprints on the printer control panel...
User Guide
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... 5. Image Registration 3. Select Tray, and then select the tray to save the new settings. Select Done to adjust. 4. Try a different print driver Try a different print driver when printing from Postscript emulation needs, or for HP Color LaserJet Enterprise MFP 5800. Select Print Test Page again to www.hp.com/go/support. Table 9-2 Print drivers Driver Description HP PCL.6 driver If available, this printer-specific print driver supports older operating systems like Windows XP and Windows Vista. For a list of the following menus: a. Print Quality c. Download any...
... 5. Image Registration 3. Select Tray, and then select the tray to save the new settings. Select Done to adjust. 4. Try a different print driver Try a different print driver when printing from Postscript emulation needs, or for HP Color LaserJet Enterprise MFP 5800. Select Print Test Page again to www.hp.com/go/support. Table 9-2 Print drivers Driver Description HP PCL.6 driver If available, this printer-specific print driver supports older operating systems like Windows XP and Windows Vista. For a list of the following menus: a. Print Quality c. Download any...
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...feeder jams 148, 149 locating 2 paper-feeding problems 142, 147 double-sided printing Mac 50 Windows 47 duplex printing Mac 50 duplex printing (double-sided) settings (Windows) 47 Windows 47 duplexer jams 148 duplexing manually (Mac) 50 manually (Windows) 47 E easy-access USB port locating 2 easy-access USB printing 58 edge-to-edge copying 208 electrical specifications 12 electronic hardware recycling 247, 249 Embedded Web Server changing network settings 132 changing printer name 133 opening 132 Embedded Web Server (EWS) assigning passwords 135 features 122 network connection 122 end-of-life...
...feeder jams 148, 149 locating 2 paper-feeding problems 142, 147 double-sided printing Mac 50 Windows 47 duplex printing Mac 50 duplex printing (double-sided) settings (Windows) 47 Windows 47 duplexer jams 148 duplexing manually (Mac) 50 manually (Windows) 47 E easy-access USB port locating 2 easy-access USB printing 58 edge-to-edge copying 208 electrical specifications 12 electronic hardware recycling 247, 249 Embedded Web Server changing network settings 132 changing printer name 133 opening 132 Embedded Web Server (EWS) assigning passwords 135 features 122 network connection 122 end-of-life...
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... paper jams 550-sheet tray 148 document feeder 148, 149 duplexer 148 fuser 148, 181, 183 locations 148 output bin 148, 187, 188, 190 right door 178 Stapler stacker 188 Tray 1 148 Tray 2 148, 154 Tray 4 164, 171 paper pickup problems solving 142, 145 paper trays overview 14 part numbers 29 paper type selecting (Windows) 47 paper types selecting (Mac) 50 paper, ordering 29 part numbers accessories 29 replacement parts 31 supplies 29 toner cartridges 29 potential shock hazard 2 power consumption 12 power usage 137 print media loading in Tray...
... paper jams 550-sheet tray 148 document feeder 148, 149 duplexer 148 fuser 148, 181, 183 locations 148 output bin 148, 187, 188, 190 right door 178 Stapler stacker 188 Tray 1 148 Tray 2 148, 154 Tray 4 164, 171 paper pickup problems solving 142, 145 paper trays overview 14 part numbers 29 paper type selecting (Windows) 47 paper types selecting (Mac) 50 paper, ordering 29 part numbers accessories 29 replacement parts 31 supplies 29 toner cartridges 29 potential shock hazard 2 power consumption 12 power usage 137 print media loading in Tray...
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... requirements HP Embedded Web Server 122 T Taiwan EMI statement 255, 259 TCP/IP manually configuring IPv4 parameters 133 manually configuring IPv6 parameters 134 technical support online 229, 245 toner cartridge low threshold settings 140 using when low 140 toner cartridges components 37 memory chips 229, 240 non-HP 229, 240 order numbers 37 part numbers 29 recycling 247, 248 replacing 37 See toner cartridges warranty 229, 239 toner collection unit replacing 41 touchscreen locating features 4 transparencies printing (Windows) 47 Tray 1 jams 148 loading envelopes 26 locating 2 paper...
... requirements HP Embedded Web Server 122 T Taiwan EMI statement 255, 259 TCP/IP manually configuring IPv4 parameters 133 manually configuring IPv6 parameters 134 technical support online 229, 245 toner cartridge low threshold settings 140 using when low 140 toner cartridges components 37 memory chips 229, 240 non-HP 229, 240 order numbers 37 part numbers 29 recycling 247, 248 replacing 37 See toner cartridges warranty 229, 239 toner collection unit replacing 41 touchscreen locating features 4 transparencies printing (Windows) 47 Tray 1 jams 148 loading envelopes 26 locating 2 paper...