User Guide
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... Set the sleep timer and configure the printer to use 1 watt or less of power 68 Set the sleep schedule...68 HP Web Jetadmin...69 Software and firmware updates...69 6 Solve problems...70 Control panel help system...70 Reset factory settings...71 Introduction...71 Method one: Reset factory settings from the printer control panel 71 Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only)...71 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel or EWS 71 Change the "Very Low" settings ...72 Order supplies...
... Set the sleep timer and configure the printer to use 1 watt or less of power 68 Set the sleep schedule...68 HP Web Jetadmin...69 Software and firmware updates...69 6 Solve problems...70 Control panel help system...70 Reset factory settings...71 Introduction...71 Method one: Reset factory settings from the printer control panel 71 Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only)...71 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel or EWS 71 Change the "Very Low" settings ...72 Order supplies...
User Guide
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... "HP PCL-6" printer-specific print driver is installed for this operating system as part of the software installation. Table 1-5 Other specifications (continued) Other features 16 GB embedded Multi-Media Controller (eMMC) 32 GB embedded Multi-Media Controller (eMMC) 256 GB Solid State Drive 512 GB FIPS Hard Disk Drive 512 GB Hard Disk Drive Color touchscreen control panel HP Trusted Platform Module for encrypting all data that passes through the printer 6700dn Not available Optional Optional Optional 6701dn Not available Optional Optional Optional 6700/6701 Configurable...
... "HP PCL-6" printer-specific print driver is installed for this operating system as part of the software installation. Table 1-5 Other specifications (continued) Other features 16 GB embedded Multi-Media Controller (eMMC) 32 GB embedded Multi-Media Controller (eMMC) 256 GB Solid State Drive 512 GB FIPS Hard Disk Drive 512 GB Hard Disk Drive Color touchscreen control panel HP Trusted Platform Module for encrypting all data that passes through the printer 6700dn Not available Optional Optional Optional 6701dn Not available Optional Optional Optional 6700/6701 Configurable...
User Guide
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... for download from the printer-support website. Windows Server 2008 R2, 64-bit The "HP PCL 6" printer-specific print driver is available for download from v12.0 123.hp.com. Download the driver, and then use the Microsoft Add Printer tool to install it . Download the driver, and then use the Microsoft Add Printer tool to install it . NOTE: Supported operating systems can change. Table 1-7 Minimum system requirements Windows ● Internet connection ● Dedicated USB 1.1 or 2.0 connection or a network connection ● 2 GB of available hard-disk...
... for download from the printer-support website. Windows Server 2008 R2, 64-bit The "HP PCL 6" printer-specific print driver is available for download from v12.0 123.hp.com. Download the driver, and then use the Microsoft Add Printer tool to install it . Download the driver, and then use the Microsoft Add Printer tool to install it . NOTE: Supported operating systems can change. Table 1-7 Minimum system requirements Windows ● Internet connection ● Dedicated USB 1.1 or 2.0 connection or a network connection ● 2 GB of available hard-disk...
User Guide
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... 3-4 Customer self-repair (CSR) parts (continued) Item Description HP Color LaserJet 550 sheet Paper 550-sheet paper feeder (optional Tray Tray 3) Self-replacement options Mandatory Part number 6QN57A Configure the HP toner-cartridge-protection supply settings A network administrator can be recovered. Enable or disable the Cartridge Policy feature The Cartridge Policy feature can configure the toner-cartridge-protection settings using the control panel or the Embedded Web Server (EWS). Use the printer control panel to determine if an administrator password has been set.
... 3-4 Customer self-repair (CSR) parts (continued) Item Description HP Color LaserJet 550 sheet Paper 550-sheet paper feeder (optional Tray Tray 3) Self-replacement options Mandatory Part number 6QN57A Configure the HP toner-cartridge-protection supply settings A network administrator can be recovered. Enable or disable the Cartridge Policy feature The Cartridge Policy feature can configure the toner-cartridge-protection settings using the control panel or the Embedded Web Server (EWS). Use the printer control panel to determine if an administrator password has been set.
User Guide
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...-Sided, and then click the Layout menu. Manually print on both sides (macOS) Use this procedure for macOS, including how to print on both sides (macOS) If your print job. NOTE: This feature is available if you are using the HP printing software for printers that do not have an automatic duplexer installed or to print on both sides of the paper. Click the Print button. Click the Print button. Click Show Details or Copies & Pages...
...-Sided, and then click the Layout menu. Manually print on both sides (macOS) Use this procedure for macOS, including how to print on both sides (macOS) If your print job. NOTE: This feature is available if you are using the HP printing software for printers that do not have an automatic duplexer installed or to print on both sides of the paper. Click the Print button. Click the Print button. Click Show Details or Copies & Pages...
User Guide
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... Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu. Additional print tasks Locate information on the USB flash drive for the print job. ● Edge-To-Edge Printing: Select this option to print close to fit a specific paper size ● Print the first or last pages of the document on different paper ● Print watermarks on a document Store print jobs on all printers. ● Media Type: Select the option for the type of paper for the print job. ● Print Quality or Quality...
... Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu. Additional print tasks Locate information on the USB flash drive for the print job. ● Edge-To-Edge Printing: Select this option to print close to fit a specific paper size ● Print the first or last pages of the document on different paper ● Print watermarks on a document Store print jobs on all printers. ● Media Type: Select the option for the type of paper for the print job. ● Print Quality or Quality...
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... HP Embedded Web Server works when the printer is connected to manage printing functions from a computer instead of the printer control panel. ● View printer status information ● Determine the remaining life for HP Color LaserJet Enterprise 6700. The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Advanced configuration with the HP Embedded Web Server (EWS) Use the HP Embedded Web Server to open...
... HP Embedded Web Server works when the printer is connected to manage printing functions from a computer instead of the printer control panel. ● View printer status information ● Determine the remaining life for HP Color LaserJet Enterprise 6700. The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Advanced configuration with the HP Embedded Web Server (EWS) Use the HP Embedded Web Server to open...
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... control panel display. Use the HP Instant Support link (in the Information tab. Control Panel Snapshot Shows an image of HP supplies. The page also shows the type and size of paper set of dynamic web pages that have been processed. To customize these entries, click the Device Information menu on the configuration page. Configuration Page Shows the information found on the General tab. HP Embedded Web Server features 57 To change the default settings, click the Change Settings link. Event Log Page Shows a list...
... control panel display. Use the HP Instant Support link (in the Information tab. Control Panel Snapshot Shows an image of HP supplies. The page also shows the type and size of paper set of dynamic web pages that have been processed. To customize these entries, click the Device Information menu on the configuration page. Configuration Page Shows the information found on the General tab. HP Embedded Web Server features 57 To change the default settings, click the Change Settings link. Event Log Page Shows a list...
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... all HP Embedded Web Server pages. Back up email alerts for the printer. Print Allows the user to send a print-ready file to the printer to another website. Open Source Licenses Shows a summary of the primary contact who will receive information about ordering replacement toner cartridges. Table 5-2 HP Embedded Web Server General tab Menu Description Control Panel Customization Reorder, show, or hide features on the printer control panel. Change the default display language and keyboard layouts. Alerts Set up...
... all HP Embedded Web Server pages. Back up email alerts for the printer. Print Allows the user to send a print-ready file to the printer to another website. Open Source Licenses Shows a summary of the primary contact who will receive information about ordering replacement toner cartridges. Table 5-2 HP Embedded Web Server General tab Menu Description Control Panel Customization Reorder, show, or hide features on the printer control panel. Change the default display language and keyboard layouts. Alerts Set up...
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... tab Menu Description Print from USB Drive Settings Enable or disable the Print from specific software programs. Adjust the PCL and PostScript settings for all print jobs. Print Quality Configure the print quality settings, including color adjustment, image registration, and allowed paper types. Manage Trays Configure settings for print jobs. Product Support Connect to the support site for the printer to the HP website for help on the control panel. Other Links list 59 Configure the default options for paper trays. Other Links list Configure which links display...
... tab Menu Description Print from USB Drive Settings Enable or disable the Print from specific software programs. Adjust the PCL and PostScript settings for all print jobs. Print Quality Configure the print quality settings, including color adjustment, image registration, and allowed paper types. Manage Trays Configure settings for print jobs. Product Support Connect to the support site for the printer to the HP website for help on the control panel. Other Links list 59 Configure the default options for paper trays. Other Links list Configure which links display...
User Guide
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... a custom device Service Access Code. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter for printing directly from different domains. Access Control Configure access to the printer and the network. Certificate Management Install and manage security certificates for access to printer functions for the printer. Table 5-8 HP Embedded Web Server HP Web Services tab Menu Description Web Services Setup...
... a custom device Service Access Code. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter for printing directly from different domains. Access Control Configure access to the printer and the network. Certificate Management Install and manage security certificates for access to printer functions for the printer. Table 5-8 HP Embedded Web Server HP Web Services tab Menu Description Web Services Setup...
User Guide
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... "Cartridge is no longer acceptable. Consider having a replacement available to install when print quality is very low" message displays on the printer control panel, navigate to be replaced now. Reset factory settings 71 From the Home screen on the printer control panel or EWS Review the possible solutions to the original settings. 1. Open the following methods to reset the printer settings to the original settings from the HP Embedded Web Server (networkconnected printers only) Use the HP EWS to reset the printer settings...
... "Cartridge is no longer acceptable. Consider having a replacement available to install when print quality is very low" message displays on the printer control panel, navigate to be replaced now. Reset factory settings 71 From the Home screen on the printer control panel or EWS Review the possible solutions to the original settings. 1. Open the following methods to reset the printer settings to the original settings from the HP Embedded Web Server (networkconnected printers only) Use the HP EWS to reset the printer settings...
User Guide
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Ensure the paper tray guides are set to the correct size for the printer. 5. Recommended action for customers When a jam occurs, the control panel displays a message and an animation that assists in right door y = jam type (A or D) z = Paper tray. 3. When a jam occurs, the control panel displays an animation that assists in clearing the jam. ● 13.B9.yz Jam in clearing the jam. Or z = Fuser mode. Ensure the type and quality of the paper being used meets the HP specifications for the paper loaded. 6. If the error persists...
Ensure the paper tray guides are set to the correct size for the printer. 5. Recommended action for customers When a jam occurs, the control panel displays a message and an animation that assists in right door y = jam type (A or D) z = Paper tray. 3. When a jam occurs, the control panel displays an animation that assists in clearing the jam. ● 13.B9.yz Jam in clearing the jam. Or z = Fuser mode. Ensure the type and quality of the paper being used meets the HP specifications for the paper loaded. 6. If the error persists...
User Guide
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... panel prompts to www.hp.com/support. Open the following menus: i. Use the arrows to match the environment. To troubleshoot specific image defects, see Troubleshoot image defects. Update the printer firmware Try upgrading the printer firmware. Check the paper-type setting for the tray. 3. Open and close the paper tray. 2. Make sure the paper loaded meets specifications. 4. Settings ii. Copy/Print iii. c. Make sure the driver settings match the control panel settings. NOTE: The print driver settings will override any control panel settings. 118 Chapter 6 Solve problems...
... panel prompts to www.hp.com/support. Open the following menus: i. Use the arrows to match the environment. To troubleshoot specific image defects, see Troubleshoot image defects. Update the printer firmware Try upgrading the printer firmware. Check the paper-type setting for the tray. 3. Open and close the paper tray. 2. Make sure the paper loaded meets specifications. 4. Settings ii. Copy/Print iii. c. Make sure the driver settings match the control panel settings. NOTE: The print driver settings will override any control panel settings. 118 Chapter 6 Solve problems...
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... Finishing menu. 4. Expand the list of paper types that best describes your paper. 7. Select the Configuration/Status Pages menu. 3. From the software program, select the Print option. 2. Click the OK button to print the job. Click the File menu, and then click the Print option. 2. By default, the print driver displays the Copies & Pages menu. Select Supplies Status Page, and then select Print to check the estimated life remaining in the toner cartridges and if applicable, the status of paper you are using, and click the OK button. 8.
... Finishing menu. 4. Expand the list of paper types that best describes your paper. 7. Select the Configuration/Status Pages menu. 3. From the software program, select the Print option. 2. Click the OK button to print the job. Click the File menu, and then click the Print option. 2. By default, the print driver displays the Copies & Pages menu. Select Supplies Status Page, and then select Print to check the estimated life remaining in the toner cartridges and if applicable, the status of paper you are using, and click the OK button. 8.
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... driver Try a different print driver when printing from a software program and the printed pages have unexpected lines in Windows environments ● Might not be fully compatible with Windows Graphic Device Interface (GDI) for HP Color LaserJet Enterprise 6700. For a list of supported operating systems, go to www.hp.com/go/support. HP PCL-6 driver This product-specific print driver supports Windows 8 and newer operating systems that optimizes print quality. From the Home screen on PCL 5 Troubleshoot color quality Calibrating the printer can help ensure color print quality...
... driver Try a different print driver when printing from a software program and the printed pages have unexpected lines in Windows environments ● Might not be fully compatible with Windows Graphic Device Interface (GDI) for HP Color LaserJet Enterprise 6700. For a list of supported operating systems, go to www.hp.com/go/support. HP PCL-6 driver This product-specific print driver supports Windows 8 and newer operating systems that optimizes print quality. From the Home screen on PCL 5 Troubleshoot color quality Calibrating the printer can help ensure color print quality...
User Guide
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... locating 2 locating features 3 copy settings HP Embedded Web Server 55, 57 counterfeit supplies 136, 147 customer support online 136, 152 D default gateway, setting 64, 65 deleting stored jobs 46, 48 digital send settings HP Embedded Web Server 55, 57 dimensions, printer 9 disposal, end-of-life 154, 155 document feeder paper-feeding problems 73 double-sided printing Mac 44 Windows 41 duplex printing Mac 44 duplex printing (double-sided) settings (Windows) 41 Windows 41 duplexer jams 78 duplexing manually (Mac) 44 manually (Windows) 41 E easy-access USB port locating 2 easy-access USB printing...
... locating 2 locating features 3 copy settings HP Embedded Web Server 55, 57 counterfeit supplies 136, 147 customer support online 136, 152 D default gateway, setting 64, 65 deleting stored jobs 46, 48 digital send settings HP Embedded Web Server 55, 57 dimensions, printer 9 disposal, end-of-life 154, 155 document feeder paper-feeding problems 73 double-sided printing Mac 44 Windows 41 duplex printing Mac 44 duplex printing (double-sided) settings (Windows) 41 Windows 41 duplexer jams 78 duplexing manually (Mac) 44 manually (Windows) 41 E easy-access USB port locating 2 easy-access USB printing...
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... (toner) locating 34 memory chip, toner cartridge description 136, 147 mercury-free product 154, 155 mobile printing Android devices 49, 52 mobile printing, software supported 9 multiple pages per sheet printing (Mac) 44 printing (Windows) 41 N Near Field Communication printing 49, 50 Netscape Navigator, versions supported HP embedded Web Server 55 HP Embedded Web Server 55 network printer name, changing 64 settings, changing 63 settings, viewing 63 network duplex settings, changing 65 network link speed settings, changing 65 network settings HP Embedded Web Server 55, 57, 62 networks default...
... (toner) locating 34 memory chip, toner cartridge description 136, 147 mercury-free product 154, 155 mobile printing Android devices 49, 52 mobile printing, software supported 9 multiple pages per sheet printing (Mac) 44 printing (Windows) 41 N Near Field Communication printing 49, 50 Netscape Navigator, versions supported HP embedded Web Server 55 HP Embedded Web Server 55 network printer name, changing 64 settings, changing 63 settings, viewing 63 network duplex settings, changing 65 network link speed settings, changing 65 network settings HP Embedded Web Server 55, 57, 62 networks default...
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...Tray X orientation 19 paper jams 550-sheet trays 78 duplexer 78 fuser 108, 110, 114 locations 78 output bin 78, 116 right door 105 Tray 1 78 Tray 2 78, 82 Tray 4 91, 98 paper pickup problems solving 73, 76 paper trays overview 11 part numbers 26 paper type selecting (Windows) 41 paper types selecting (Mac) 44 paper, ordering 26 part numbers accessories 26 replacement parts 28 supplies 26 toner cartridges 26 potential shock hazard 2 power consumption 9 power usage 68 print media loading in Tray 1 11 print on both sides Mac 44 manually, Windows 41 Windows 41 print settings HP Embedded Web Server...
...Tray X orientation 19 paper jams 550-sheet trays 78 duplexer 78 fuser 108, 110, 114 locations 78 output bin 78, 116 right door 105 Tray 1 78 Tray 2 78, 82 Tray 4 91, 98 paper pickup problems solving 73, 76 paper trays overview 11 part numbers 26 paper type selecting (Windows) 41 paper types selecting (Mac) 44 paper, ordering 26 part numbers accessories 26 replacement parts 28 supplies 26 toner cartridges 26 potential shock hazard 2 power consumption 9 power usage 68 print media loading in Tray 1 11 print on both sides Mac 44 manually, Windows 41 Windows 41 print settings HP Embedded Web Server...
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...Tray 1 jams 78 loading envelopes 23 locating 2 paper orientation 11, 13 Tray 2 jams 78, 82 loading 17 locating 2 paper orientation 19 Tray 3 paper orientation 19 Tray 4 jams 91, 98 trays capacity 5 included 5 locating 2 use alternative letterhead mode 22 troubleshooting check toner-cartridge status 118, 119 jams 78, 79 network problems 130 overview 70 paper feed problems 73 wired network 130 wireless network 132 troubleshooting tools HP Embedded Web Server 55, 57, 60 two-sided printing settings (Windows) 41 U USB port enabling 52, 54 USB storage accessories printing from 52 W warranty customer...
...Tray 1 jams 78 loading envelopes 23 locating 2 paper orientation 11, 13 Tray 2 jams 78, 82 loading 17 locating 2 paper orientation 19 Tray 3 paper orientation 19 Tray 4 jams 91, 98 trays capacity 5 included 5 locating 2 use alternative letterhead mode 22 troubleshooting check toner-cartridge status 118, 119 jams 78, 79 network problems 130 overview 70 paper feed problems 73 wired network 130 wireless network 132 troubleshooting tools HP Embedded Web Server 55, 57, 60 two-sided printing settings (Windows) 41 U USB port enabling 52, 54 USB storage accessories printing from 52 W warranty customer...