HP Chromebook 12b Support and Manuals
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User Guide - Page 2
... are set forth in the United States and other countries. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to change without notice. Then select User Guides. Software terms
By installing, copying, downloading, or otherwise using any further information or to most products. The only warranties for HP products and services...
User Guide - Page 6
... Web printing service 19
6 Backing up, resetting, and recovering ...20 Backing up ...20 Resetting ...20 Recovering ...20 Installing the Chromebook Recovery Utility 21 Creating recovery media ...21 Recovering the Chrome operating system 21 Setting up your computer after a reset or recovery 22 Erase and reformat the recovery media ...22
7 More HP resources ...23
8 Specifications ...24 Input...
User Guide - Page 18
... product number, or the model number.
Labels
The labels affixed to the computer provide information you may need when you contact support. When contacting support, you
may be in this information before you troubleshoot system problems or travel internationally with the computer. Refer to the illustration that most closely matches the service label on the product...
User Guide - Page 30
...error message appears, you want to reuse your computer after the verification step is erased, click Done to close the Chromebook Recovery Utility, and then
remove the USB flash drive or SD memory card. For details on setting up the computer, go to erase the recovery media using the Chromebook..., perform the initial setup process. The computer...to http://www.support.google.com. ...
User Guide - Page 31
...Contents
Setup Instructions
● How to set up the computer ● Help to identify computer components
HP website
● Support information
To access the latest user guide, go to http://www.hp.com/ ● Ordering parts and finding additional help
support, and follow the instructions to find your HP Limited Warranty located with an HP technician Support telephone numbers HP service...
User Guide - Page 36
... the world using technology. Assessing your specific situation-a variety of accessibility. You can effectively use . Your AT assessment should be able to learn about membership options. Accessibility for your situation. This commitment supports HP's accessibility goal of designing, producing, and marketing products and services that professionals qualified to join the online community...
User Guide - Page 40
...up action key 9 buttons left touchpad 6 power 4 right touchpad 6
C camera
identifying 5 using 13 camera light, identifying 5 Chromebook Recovery Utility, installing 21 components display 4 keyboard area 6 left side 3 right side 2 connectors power 2, 3 customer support, accessibility 31
D data transfer 14 display components 4
E electrostatic discharge 26 esc key, identifying 8
F forward action key...
User Guide - Page 41
... standards and legislation, accessibility 29 support 23 swiping touch screen gesture 17 system recovery Chrome operating system 21 Chromebook Recovery Utility 21 recovery media 21...finger pinch zoom touch screen
gesture 17
U USB SuperSpeed port with HP Sleep
and Charge, identifying 2 USB Type-C port, connecting 14 USB... service labels, locating 10 SIM card, inserting 11 slots
microSD memory card reader ...
Maintenance and Service Guide - Page 1
Maintenance and Service Guide
HP Chromebook x360 12b IMPORTANT! This document is intended for HP authorized service providers only.
Maintenance and Service Guide - Page 2
... warranty statements accompanying such products and services. For any software product preinstalled on the computer. © Copyright 2019 HP Development Company, L.P. HP shall not be bound by its subsidiaries in the United States, other countries. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to request a full refund of...
Maintenance and Service Guide - Page 7
... 1-1 Product components and descriptions
Category
Description
Product Name
HP Chromebook™ x360 12b (model number: 12b-ca0xxx; CTO model number 12bt-ca000)
Processors
Intel® Pentium®...WVA, 50, 235, touchscreen display panel with narrow bezel
Memory
Support for LPDDR4-3733 dual channel (downgraded to LPDDR4-2400) Support for up to 8-GB of system memory in the following ...
Maintenance and Service Guide - Page 16
... display, or on the product.
When contacting support, you may be asked for the labels described in paper form or imprinted on the bottom of a tablet kickstand.
● Service label-Provides important information to the computer provide information that may be needed when troubleshooting system problems or traveling internationally with the computer. IMPORTANT: Check...
Maintenance and Service Guide - Page 35
...it down the computer. For display assembly spare part information, see Bottom cover on page 24). Shut...the WLAN module.
Release the adhesive support strip (5) that secures the display panel...The #2/ black WLAN antenna cable connects to install the USB/audio board and cable. Release ...22). 5. Component replacement procedures 29 Disconnect all external devices connected to the computer. ...
Maintenance and Service Guide - Page 54
... device." ● You are having problems with your user profile or settings. ● You have tried restarting your computer, and it's still not working properly. ● You want to change the owner of your computer. Resetting
A factory reset erases all the information on -screen instructions to http://www.support.google.com. Follow the on...
Maintenance and Service Guide - Page 62
... security cable slot 3 security, product description 1 service labels, locating 10 solid-state drive product description 1 Speaker Kit, spare part number 14 speakers components 8 removal 45 spare part number 14, 45 special keys 9 specifications computer 46 system board removal 40 spare part numbers 13, 40
T Thermal Pad Replacement Kit, spare
part number 14, 42 touch control board
removal...
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