User Guide
Page 8
... Exchange Service (Japan 282 Call HP Korea customer support 282 Prepare the HP All-in-One for users in Japan 297 Notice to users in Japan about power cord 297 Geräuschemission...297 Regulatory wireless statements 297 Wireless: Exposure to radio frequency radiation 297 Wireless: Notice to users in Brazil 297 Wireless: Notice...
... Exchange Service (Japan 282 Call HP Korea customer support 282 Prepare the HP All-in-One for users in Japan 297 Notice to users in Japan about power cord 297 Geräuschemission...297 Regulatory wireless statements 297 Wireless: Exposure to radio frequency radiation 297 Wireless: Notice to users in Brazil 297 Wireless: Notice...
User Guide
Page 15
...preferences. Start Copy Color: Starts a color copy. Help: Opens the Help Menu menu on your card or storage device. To completely remove power, turn the HP All-in-One off , a minimal amount of items for fax-related tasks. Auto Answer: When this button is still supplied to learn ...fax number. If you press it . Icon Purpose Shows the ink cartridge status. Overview 14 HP All-in -One. Wireless radio light: Indicates that the 802.11 b and g wireless radio is off , and then unplug the power cord. Start Copy Black: Starts a black-and-white copy. Keypad: Enters fax numbers, values...
...preferences. Start Copy Color: Starts a color copy. Help: Opens the Help Menu menu on your card or storage device. To completely remove power, turn the HP All-in-One off , a minimal amount of items for fax-related tasks. Auto Answer: When this button is still supplied to learn ...fax number. If you press it . Icon Purpose Shows the ink cartridge status. Overview 14 HP All-in -One. Wireless radio light: Indicates that the 802.11 b and g wireless radio is off , and then unplug the power cord. Start Copy Black: Starts a black-and-white copy. Keypad: Enters fax numbers, values...
User Guide
Page 166
... fabric. Maintain the HP All-in-One (continued) Surface Color fabric Remedy Wash the fabric in -One is off, an amount of energy is still being consumed. Do not turn back on. This is normal operation and is in -One off by unplugging the power cord or turning off a power strip. Energy consumption can... set the ink into the fabric. Turn off the HP All-in-One To avoid damaging the HP All-in-One, you when the HP All-in -One turns off When the HP All-in cold water and use cold...
... fabric. Maintain the HP All-in-One (continued) Surface Color fabric Remedy Wash the fabric in -One is off, an amount of energy is still being consumed. Do not turn back on. This is normal operation and is in -One off by unplugging the power cord or turning off a power strip. Energy consumption can... set the ink into the fabric. Turn off the HP All-in-One To avoid damaging the HP All-in-One, you when the HP All-in -One turns off When the HP All-in cold water and use cold...
User Guide
Page 170
Make sure the power cord is securely plugged into the USB port on the back of the HP All-in -One and plugged into a power outlet. Make Troubleshooting 169 Troubleshooting If you experience problems, the USB cable might not be replaced. Verify that the cable does not exceed 3 meters... (9.8 feet) in length. • Check the connection from the HP All-in -One. ...
Make sure the power cord is securely plugged into the USB port on the back of the HP All-in -One and plugged into a power outlet. Make Troubleshooting 169 Troubleshooting If you experience problems, the USB cable might not be replaced. Verify that the cable does not exceed 3 meters... (9.8 feet) in length. • Check the connection from the HP All-in -One. ...
User Guide
Page 171
...down properly. If you improperly turn the HP All-in-One off and then on again. • If you are needed. • Turn off a power strip or unplugging the power cord from the print head assembly. •... which is turned on your computer. You might not return to power it again. Turn the HP All-in-One off and then on again. • If necessary, remove the software ...package. • Keep all ink cartridges in the original sealed packages until they are connecting the HP All-in -One until you have replacement cartridges available to your computer. After you leave the ink...
...down properly. If you improperly turn the HP All-in-One off and then on again. • If you are needed. • Turn off a power strip or unplugging the power cord from the print head assembly. •... which is turned on your computer. You might not return to power it again. Turn the HP All-in-One off and then on again. • If necessary, remove the software ...package. • Keep all ink cartridges in the original sealed packages until they are connecting the HP All-in -One until you have replacement cartridges available to your computer. After you leave the ink...
User Guide
Page 176
... alignment failed • The wrong measurements are using a power strip, make sure the power strip is firmly connected to a power supply. Plug the power cord into a grounded power outlet. Or, try plugging the HP All-in-One directly into a grounded power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and adaptor 3 Grounded power outlet • If you are showing in menus...
... alignment failed • The wrong measurements are using a power strip, make sure the power strip is firmly connected to a power supply. Plug the power cord into a grounded power outlet. Or, try plugging the HP All-in-One directly into a grounded power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and adaptor 3 Grounded power outlet • If you are showing in menus...
User Guide
Page 179
Make sure the power cord is firmly connected to continue. Cause: The HP All-in-One might not be out of the accessory and push it clicks into a power outlet. Solution: If the Two-sided printing accessory is turned off. To reinstall it, press the buttons on each side of paper. Solution: ...Clear the paper jam, and then follow the prompts on the HP All-in -One has a paper jam. Solution...
Make sure the power cord is firmly connected to continue. Cause: The HP All-in-One might not be out of the accessory and push it clicks into a power outlet. Solution: If the Two-sided printing accessory is turned off. To reinstall it, press the buttons on each side of paper. Solution: ...Clear the paper jam, and then follow the prompts on the HP All-in -One has a paper jam. Solution...
User Guide
Page 181
...when prompted. If an error occurs, you might want to unplug the other devices during the installation. 5. Chapter 15 Solution: Check that the HP All-in length. • If you have several USB devices attached to your computer. Verify that an unknown error has occurred Cause: The ...3. Solution: Try to a keyboard. • Verify that the USB cable and power cord are plugged in again. 2. Verify that the USB cable is 3 meters (9.8 feet) or less in -One is unknown. Unplug the HP All-in-One power cord, and then plug it in again or try the usb connection again. Continue with...
...when prompted. If an error occurs, you might want to unplug the other devices during the installation. 5. Chapter 15 Solution: Check that the HP All-in length. • If you have several USB devices attached to your computer. Verify that an unknown error has occurred Cause: The ...3. Solution: Try to a keyboard. • Verify that the USB cable and power cord are plugged in again. 2. Verify that the USB cable is 3 meters (9.8 feet) or less in -One is unknown. Unplug the HP All-in-One power cord, and then plug it in again or try the usb connection again. Continue with...
User Guide
Page 203
... are blocking the print head assembly (including any packing materials), and then turn the HP All-in-One on the top of the HP All-in-One. Make sure the USB cable is not properly connected to the HP Allin-One and the computer as shown below. If it is not lit, the... cable, but I am having problems using the HP All-in-One with the HP All-in -One and plugged into a power outlet. For more information, see : "Load paper" on the HP All-in-One. Make sure the power cord is turned off , and then unplug the power cord. Plug the power cord back in, and then press the On button...
... are blocking the print head assembly (including any packing materials), and then turn the HP All-in-One on the top of the HP All-in-One. Make sure the USB cable is not properly connected to the HP Allin-One and the computer as shown below. If it is not lit, the... cable, but I am having problems using the HP All-in-One with the HP All-in -One and plugged into a power outlet. For more information, see : "Load paper" on the HP All-in-One. Make sure the power cord is turned off , and then unplug the power cord. Plug the power cord back in, and then press the On button...
User Guide
Page 204
... scanning, your computer for 60 seconds, then turn on the top of the HP All-in -One, restart the computer, and then restart the HP All- Make sure the power cord is offline or stop printing. Print troubleshooting 203 Troubleshooting In the HP Solution Center, click the device tab. 2. Solution: A print job might have changed...
... scanning, your computer for 60 seconds, then turn on the top of the HP All-in -One, restart the computer, and then restart the HP All- Make sure the power cord is offline or stop printing. Print troubleshooting 203 Troubleshooting In the HP Solution Center, click the device tab. 2. Solution: A print job might have changed...
User Guide
Page 217
...is placed incorrectly on the glass. Cause: The HP All-in -One has a paper jam. Cause: The HP All-in -One does not support. Cause: The original is firmly connected to turn on the HP All-in-One. Make sure the power cord is placed incorrectly on the glass. 216 Troubleshooting ...Troubleshooting Press the On button to the HP All-in-One and plugged into a power outlet. Solution: Do not use the HP All-in-One to improve an overexposed...
...is placed incorrectly on the glass. Cause: The HP All-in -One has a paper jam. Cause: The HP All-in -One does not support. Cause: The original is firmly connected to turn on the HP All-in-One. Make sure the power cord is placed incorrectly on the glass. 216 Troubleshooting ...Troubleshooting Press the On button to the HP All-in-One and plugged into a power outlet. Solution: Do not use the HP All-in-One to improve an overexposed...
User Guide
Page 221
.../regions that receive a 2-wire phone cord in the box with the HP All-in-One This special 2-wire phone cord is turned off. Chapter 15 Solution: Look at the display on the HP All-in -One and plugged into the wrong port. Make sure the power cord is not lit, the HP All-in -One to connect... to the HP All-in -One. If the display is blank and the On button is firmly connected to...
.../regions that receive a 2-wire phone cord in the box with the HP All-in-One This special 2-wire phone cord is turned off. Chapter 15 Solution: Look at the display on the HP All-in -One and plugged into the wrong port. Make sure the power cord is not lit, the HP All-in -One to connect... to the HP All-in -One. If the display is blank and the On button is firmly connected to...
User Guide
Page 239
... printed documentation that the HP All-in-One will not answer incoming calls. Solution: If you have a special ring pattern for your fax phone number (using a distinctive ring service through your answering machine will answer the fax call . Make sure the power cord is selected as the ...Distinctive Ring setting. Cause: Auto Answer is turned off , the HP All-in-One will not monitor incoming calls and receive faxes. To find out what the ...
... printed documentation that the HP All-in-One will not answer incoming calls. Solution: If you have a special ring pattern for your fax phone number (using a distinctive ring service through your answering machine will answer the fax call . Make sure the power cord is selected as the ...Distinctive Ring setting. Cause: Auto Answer is turned off , the HP All-in-One will not monitor incoming calls and receive faxes. To find out what the ...
User Guide
Page 252
... -One is unplugged, the date and time might need to reset the date and time later, when you plug the power cord back in -One is busy. Solution: What to do • Turn off the HP All-in-One by using the On button located on the control panel and then unplug the... power cord from the back of the HP All-in -One to the telephone wall jack. After you might not be erased. NOTE: Depending how long the HP All-in -One is finished and in -One, you plug in the phone...
... -One is unplugged, the date and time might need to reset the date and time later, when you plug the power cord back in -One is busy. Solution: What to do • Turn off the HP All-in-One by using the On button located on the control panel and then unplug the... power cord from the back of the HP All-in -One to the telephone wall jack. After you might not be erased. NOTE: Depending how long the HP All-in -One is finished and in -One, you plug in the phone...
User Guide
Page 261
...problem persists, try to scan again. If prompted, choose your computer and then try plugging the power cord directly into the photo tray. Solution: Turn off the HP All-in the case of the HP All-inOne. Solution: If the photo tray is busy or an unknown cause has interrupted your ... jammed with paper or ran out of paper against a flat surface, and reload the paper into a grounded power outlet rather than a surge protector or power strip. Solution: If the HP All-in-One supports faxing and you have stored the fax in the photo tray. 260 Troubleshooting Troubleshooting If the...
...problem persists, try to scan again. If prompted, choose your computer and then try plugging the power cord directly into the photo tray. Solution: Turn off the HP All-in the case of the HP All-inOne. Solution: If the photo tray is busy or an unknown cause has interrupted your ... jammed with paper or ran out of paper against a flat surface, and reload the paper into a grounded power outlet rather than a surge protector or power strip. Solution: If the HP All-in-One supports faxing and you have stored the fax in the photo tray. 260 Troubleshooting Troubleshooting If the...
User Guide
Page 270
... off and open the ink cartridge door. If the display is blank and the On button is not lit, the HP All-in -One and plugged into a power outlet. Solution: Turn the HP All-in the input tray. Solution: Change the print setting or load the appropriate paper in -One off . Press the... • Two-way communication lost Communication test failed Cause: The HP All-in -One. For more information, see : "Information on paper" on page 171 "Change the print settings for the current job" on page 84 "Load paper" on the HP All-in-One. Make sure the power cord is firmly connected to turn the...
... off and open the ink cartridge door. If the display is blank and the On button is not lit, the HP All-in -One and plugged into a power outlet. Solution: Turn the HP All-in the input tray. Solution: Change the print setting or load the appropriate paper in -One off . Press the... • Two-way communication lost Communication test failed Cause: The HP All-in -One. For more information, see : "Information on paper" on page 171 "Change the print settings for the current job" on page 84 "Load paper" on the HP All-in-One. Make sure the power cord is firmly connected to turn the...
User Guide
Page 272
... ink cartridges cannot be used , it was not turned off properly. If the HP All-in -One and the computer, as shown below. Solution: Press the On button located on a power strip or by turning off . Make sure the power cord is turned off by using a wall switch, the device can occur. Solution: If... the HP All-in-One is a list of the HP All-in -One and plugged into...
... ink cartridges cannot be used , it was not turned off properly. If the HP All-in -One and the computer, as shown below. Solution: Press the On button located on a power strip or by turning off . Make sure the power cord is turned off by using a wall switch, the device can occur. Solution: If... the HP All-in-One is a list of the HP All-in -One and plugged into...
User Guide
Page 275
... ink. Device service or repairs required as a result of expired ink cartridges. Then, plug the power cord back in and turn the device on your country/region, and then click Contact HP for information on calling for ink supplies" on page 159 Ink delivery failure Cause: The print head...ink cartridge(s) is at the expiration date. HP cannot guarantee the quality or reliability of using expired ink will not be covered under warranty. Go to receive this message, write down the error code provided in -One off, unplug the power cord, and wait 10 seconds. Solution: Replace the...
... ink. Device service or repairs required as a result of expired ink cartridges. Then, plug the power cord back in and turn the device on your country/region, and then click Contact HP for information on calling for ink supplies" on page 159 Ink delivery failure Cause: The print head...ink cartridge(s) is at the expiration date. HP cannot guarantee the quality or reliability of using expired ink will not be covered under warranty. Go to receive this message, write down the error code provided in -One off, unplug the power cord, and wait 10 seconds. Solution: Replace the...
User Guide
Page 281
... • Fast access to speak with the HP All-in -One. 2. Unplug the power cord from other companies might be included with an HP support representative, do the following : a. Turn on the HP All-in -One . 4. Check the HP Web site for updated information or troubleshooting tips for...in -One and troubleshooting information for technical support. Be prepared to the HP Web site at www.hp.com/support. b. Plug the power cord back into the HP All-in -One 3. Check the documentation that : a. HP warranty and support Chapter 16 Support process If you have available as it...
... • Fast access to speak with the HP All-in -One. 2. Unplug the power cord from other companies might be included with an HP support representative, do the following : a. Turn on the HP All-in -One . 4. Check the HP Web site for updated information or troubleshooting tips for...in -One and troubleshooting information for technical support. Be prepared to the HP Web site at www.hp.com/support. b. Plug the power cord back into the HP All-in -One 3. Check the documentation that : a. HP warranty and support Chapter 16 Support process If you have available as it...
User Guide
Page 284
.... b. Use your device: • The control panel faceplate • The power cord, USB cable, and any originals you might come with replacement ink cartridges. Store the power cord in a safe place until the replacement HP All-in-One arrives. • Any paper loaded in the input tray •... Do not return the power cord with a power cord. For information on service options in Japan, see "HP Quick Exchange Service (Japan)" on each side of purchase, you are requested to send the HP All-in-One in for repair. HP warranty and support Prepare the HP All-in-One for shipment...
.... b. Use your device: • The control panel faceplate • The power cord, USB cable, and any originals you might come with replacement ink cartridges. Store the power cord in a safe place until the replacement HP All-in-One arrives. • Any paper loaded in the input tray •... Do not return the power cord with a power cord. For information on service options in Japan, see "HP Quick Exchange Service (Japan)" on each side of purchase, you are requested to send the HP All-in-One in for repair. HP warranty and support Prepare the HP All-in-One for shipment...