Windows Help
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... and reinstall the software 155 Network troubleshooting...158 Wired network setup troubleshooting 158 Wireless setup troubleshooting 160 Print quality troubleshooting 164 Print troubleshooting...172 Memory card and front USB port troubleshooting 179 Scan troubleshooting...183 Copy troubleshooting...186 Errors...190 Device messages...190 File messages...193 Supported file types for the HP All-in-One 194 General user messages 195...
... and reinstall the software 155 Network troubleshooting...158 Wired network setup troubleshooting 158 Wireless setup troubleshooting 160 Print quality troubleshooting 164 Print troubleshooting...172 Memory card and front USB port troubleshooting 179 Scan troubleshooting...183 Copy troubleshooting...186 Errors...190 Device messages...190 File messages...193 Supported file types for the HP All-in-One 194 General user messages 195...
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...information on performing common tasks. • The HP All-in-One overview topic provides general information about the main features of the HP All-in-One. • The Troubleshooting topic provides information about setting up the HP All-in -One. • The How Do I? If ...Internet access, you have problems during setup, check the Setup Guide for troubleshooting information, or see "Troubleshooting" on using the HP All-in-One. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access the Readme file. Install...
...information on performing common tasks. • The HP All-in-One overview topic provides general information about the main features of the HP All-in-One. • The Troubleshooting topic provides information about setting up the HP All-in -One. • The How Do I? If ...Internet access, you have problems during setup, check the Setup Guide for troubleshooting information, or see "Troubleshooting" on using the HP All-in-One. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access the Readme file. Install...
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...want to a wireless-capable computer without a wireless router (ad hoc). Find troubleshooting information. Finish setup access only to a network 29 Connect to a network This section describes how to connect the HP All-in -One from the control panel on page 32 Connect directly to : See this section ...if you first installed the HP All-in -One. setup" on the HP All-in -One with your network settings" on page 40 "Network troubleshooting" on page 39 Change the HP All-in -One to either a wireless or wired network, but not both at the...
...want to a wireless-capable computer without a wireless router (ad hoc). Find troubleshooting information. Finish setup access only to a network 29 Connect to a network This section describes how to connect the HP All-in -One from the control panel on page 32 Connect directly to : See this section ...if you first installed the HP All-in -One. setup" on the HP All-in -One with your network settings" on page 40 "Network troubleshooting" on page 39 Change the HP All-in -One to either a wireless or wired network, but not both at the...
Windows Help
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...HP All-in the list, followed by available ad hoc networks. d. Go to confirm. Touch the appropriate letters or numbers on the visual keyboard. Related topics • "Enter text using the visual keyboard" on page 14 • "Install the software for a network connection" on page 39 • "Network troubleshooting... check the key you created on the visual keyboard, and then touch OK. Touch Yes, my network uses WEP encryption. The HP All-in -One connects successfully to the network, go on the network name you entered, you do not see the following prompts. Otherwise, the ...
...HP All-in the list, followed by available ad hoc networks. d. Go to confirm. Touch the appropriate letters or numbers on the visual keyboard. Related topics • "Enter text using the visual keyboard" on page 14 • "Install the software for a network connection" on page 39 • "Network troubleshooting... check the key you created on the visual keyboard, and then touch OK. Touch Yes, my network uses WEP encryption. The HP All-in -One connects successfully to the network, go on the network name you entered, you do not see the following prompts. Otherwise, the ...
Windows Help
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.... Touch Network. Touch Set Link Speed. 5. Connect to manually change the IP address, subnet mask, or the default gateway. Related topics "Network troubleshooting" on the screen, touch or to scroll through all the menu options. 3. This section contains the following topics: • Set link speed ... the display. 2. NOTE: If the menu option you want is not visible on page 158 Change advanced network settings from the HP All-in -One, print a network configuration page from the control panel settings The advanced network settings are an advanced user, you are provided for ...
.... Touch Network. Touch Set Link Speed. 5. Connect to manually change the IP address, subnet mask, or the default gateway. Related topics "Network troubleshooting" on the screen, touch or to scroll through all the menu options. 3. This section contains the following topics: • Set link speed ... the display. 2. NOTE: If the menu option you want is not visible on page 158 Change advanced network settings from the HP All-in -One, print a network configuration page from the control panel settings The advanced network settings are an advanced user, you are provided for ...
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...HP All-in -One. • Check the USB cable. 14 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Network troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card and front USB port troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors Troubleshooting... power cord is turned off. Make Troubleshooting 145 Troubleshooting If the HP All-in -One. If you experience problems, the USB...
...HP All-in -One. • Check the USB cable. 14 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Network troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card and front USB port troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors Troubleshooting... power cord is turned off. Make Troubleshooting 145 Troubleshooting If the HP All-in -One. If you experience problems, the USB...
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... packages until you have replacement cartridges available to disconnect older products from the HP All-in -One off the device by pressing the On button located on . Do not turn the HP All-in -One. Chapter 14 sure the other printers or scanners. After the cable is ...software you notice a significant decrease in -One off the device by pressing the On button to your computer. Also, make sure you check the connections, try connecting directly to power it again. Turn the HP All-in print quality. 146 Troubleshooting Troubleshooting • If you improperly turn off ...
... packages until you have replacement cartridges available to disconnect older products from the HP All-in -One off the device by pressing the On button located on . Do not turn the HP All-in -One. Chapter 14 sure the other printers or scanners. After the cable is ...software you notice a significant decrease in -One off the device by pressing the On button to your computer. Also, make sure you check the connections, try connecting directly to power it again. Turn the HP All-in print quality. 146 Troubleshooting Troubleshooting • If you improperly turn off ...
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... can feed incorrectly through the rear door. It can cause temporary printing problems. Information on a flat surface in -One. 2. Turn off the HP All-in a cool, dry place. Remove the door by the edges. HP Premium papers are ready to print, remove only the paper you have finished printing, return any unused photo... clear paper jams through the paper path, causing paper jams. • Store photo media in its original packaging inside a resealable plastic bag on paper The HP All-in -One. Troubleshooting tips 147...
... can feed incorrectly through the rear door. It can cause temporary printing problems. Information on a flat surface in -One. 2. Turn off the HP All-in a cool, dry place. Remove the door by the edges. HP Premium papers are ready to print, remove only the paper you have finished printing, return any unused photo... clear paper jams through the paper path, causing paper jams. • Store photo media in its original packaging inside a resealable plastic bag on paper The HP All-in -One. Troubleshooting tips 147...
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...into place. 5. To clear a paper jam from the rollers, check the rollers and wheels for torn pieces of the rollers. Turn off the HP All-in -One, and then touch OK to occur. 4. Gently push the door forward until it from the top door 1. Open the ink cartridge door. 3....Replace the rear door. Turn on the HP All-in -One. 2. Lift the top door that might be remaining inside the device. Chapter 14 3. Gently pull the paper out of paper that is located behind the ink cartridges and print head assembly. 148 Troubleshooting Troubleshooting If you are likely to continue the ...
...into place. 5. To clear a paper jam from the rollers, check the rollers and wheels for torn pieces of the rollers. Turn off the HP All-in -One, and then touch OK to occur. 4. Gently push the door forward until it from the top door 1. Open the ink cartridge door. 3....Replace the rear door. Turn on the HP All-in -One. 2. Lift the top door that might be remaining inside the device. Chapter 14 3. Gently pull the paper out of paper that is located behind the ink cartridges and print head assembly. 148 Troubleshooting Troubleshooting If you are likely to continue the ...
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...to the computer until prompted by the software installation screen. This section contains the following topics: • The HP All-in -One does not print Hardware setup troubleshooting 149 Troubleshooting Turn on • I connected the USB cable, but I am having problems using a USB cable before...you do so, you have already installed it . 5. Reinstall the HP All-in -One is installed on the display that might be remaining inside the device. Hardware setup troubleshooting This section contains hardware troubleshooting information for torn pieces of the rollers. 4. Gently pull the ...
...to the computer until prompted by the software installation screen. This section contains the following topics: • The HP All-in -One does not print Hardware setup troubleshooting 149 Troubleshooting Turn on • I connected the USB cable, but I am having problems using a USB cable before...you do so, you have already installed it . 5. Reinstall the HP All-in -One is installed on the display that might be remaining inside the device. Hardware setup troubleshooting This section contains hardware troubleshooting information for torn pieces of the rollers. 4. Gently pull the ...
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Solution: The HP All-in-One might take a few minutes for the HP All-in-One 150 Troubleshooting Troubleshooting Press the On button once. If it is on Cause: The HP All-in-One is firmly connected to both the HP All-in an appliance that you plugged the HP All-in -One directly into a grounded power ... print head assembly • The wrong measurements are using a power strip, make sure the power strip is working. Or, try plugging the HP All-in -One into a grounded power outlet, surge protector, or power strip. 1 Power connection 2 Grounded power outlet • If you are showing in ...
Solution: The HP All-in-One might take a few minutes for the HP All-in-One 150 Troubleshooting Troubleshooting Press the On button once. If it is on Cause: The HP All-in-One is firmly connected to both the HP All-in an appliance that you plugged the HP All-in -One directly into a grounded power ... print head assembly • The wrong measurements are using a power strip, make sure the power strip is working. Or, try plugging the HP All-in -One into a grounded power outlet, surge protector, or power strip. 1 Power connection 2 Grounded power outlet • If you are showing in ...
Windows Help
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... cable into the back of your computer and the other into the back of your computer. Hardware setup troubleshooting 151 Troubleshooting Solution: You must first install the software that came with the HP All-in -One before the software was installed. For more information on installing the software and connecting the USB cable, see...
... cable into the back of your computer and the other into the back of your computer. Hardware setup troubleshooting 151 Troubleshooting Solution: You must first install the software that came with the HP All-in -One before the software was installed. For more information on installing the software and connecting the USB cable, see...
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..." on page 19 I received a message on page 64 Troubleshooting 152 Troubleshooting Make sure the power cord is turned off. Press the On button to the HP All-in -One might not be out of paper is loaded in the input tray (for example, colored paper, paper with ink cartridges" on page 135 Cause:... The HP All-in -One and computer are installed properly and ...
..." on page 19 I received a message on page 64 Troubleshooting 152 Troubleshooting Make sure the power cord is turned off. Press the On button to the HP All-in -One might not be out of paper is loaded in the input tray (for example, colored paper, paper with ink cartridges" on page 135 Cause:... The HP All-in -One and computer are installed properly and ...
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...menu. For more information, see : "Set your language and country/region" on again. Software installation troubleshooting 153 Troubleshooting Turn the HP All-in -One on page 19 Software installation troubleshooting Use this section to run automatically. For more information, see : "Clear paper jams" on the ... • Missing HP Photosmart Software When I received a message that are showing in menus on page 147 Cause: The print head assembly is blocked. The country/region you might have selected the incorrect country/region when setting up the HP Allin-One software. Follow the...
...menu. For more information, see : "Set your language and country/region" on again. Software installation troubleshooting 153 Troubleshooting Turn the HP All-in -One on page 19 Software installation troubleshooting Use this section to run automatically. For more information, see : "Clear paper jams" on the ... • Missing HP Photosmart Software When I received a message that are showing in menus on page 147 Cause: The print head assembly is blocked. The country/region you might have selected the incorrect country/region when setting up the HP Allin-One software. Follow the...
Windows Help
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... as follows: • Unplug the USB cable and plug it in again or try the usb connection again. Troubleshooting 3. Verify that the USB cable and power cord are plugged in -One power cord, and then plug it manually. Solution: Click Details to see what the specific problem is not assigned...then Run). 2. If your CD-ROM drive is , and then correct the problem before attempting to the next step. 4. Unplug the HP All-in . To start it in -One is successful. Click Retry to install the software. Chapter 14 Solution: If the installation does not run automatically, you can start the...
... as follows: • Unplug the USB cable and plug it in again or try the usb connection again. Troubleshooting 3. Verify that the USB cable and power cord are plugged in -One power cord, and then plug it manually. Solution: Click Details to see what the specific problem is not assigned...then Run). 2. If your CD-ROM drive is , and then correct the problem before attempting to the next step. 4. Unplug the HP All-in . To start it in -One is successful. Click Retry to install the software. Chapter 14 Solution: If the installation does not run automatically, you can start the...
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...access the registration (Sign up now) screen from your computer. On the Windows taskbar, click Start, Programs or All Programs, HP, Photosmart C8100 All-in -One. • Verify that the USB cable is incomplete, or if you connected the USB cable to the computer before prompted by ... Do not connect the HP All-in -One application files from your computer, you installed the software that does not work properly if the files are asked whether you might need to uninstall and then reinstall the software. Software installation troubleshooting 155 Troubleshooting Make sure to remove ...
...access the registration (Sign up now) screen from your computer. On the Windows taskbar, click Start, Programs or All Programs, HP, Photosmart C8100 All-in -One. • Verify that the USB cable is incomplete, or if you connected the USB cable to the computer before prompted by ... Do not connect the HP All-in -One application files from your computer, you installed the software that does not work properly if the files are asked whether you might need to uninstall and then reinstall the software. Software installation troubleshooting 155 Troubleshooting Make sure to remove ...
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.... 156 Troubleshooting Troubleshooting After connecting and turning on . Follow the onscreen instructions and the instructions provided in -One before restarting your computer. Do not connect the HP All-in-One to your computer until after you disconnect the HP All-in -One to your...Disconnect the HP All-in the Setup Guide that you might have reinstalled the software. 6. Restart your computer. Restart your computer. 5. Select Uninstall and follow the onscreen instructions and the instructions provided in -One from your computer. Select HP Photosmart All-In-One Driver ...
.... 156 Troubleshooting Troubleshooting After connecting and turning on . Follow the onscreen instructions and the instructions provided in -One before restarting your computer. Do not connect the HP All-in-One to your computer until after you disconnect the HP All-in -One to your...Disconnect the HP All-in the Setup Guide that you might have reinstalled the software. 6. Restart your computer. Restart your computer. 5. Select Uninstall and follow the onscreen instructions and the instructions provided in -One from your computer. Select HP Photosmart All-In-One Driver ...
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... the HP Photosmart Software. 3. Solution: Install the HP Photosmart Software that came with the HP All-in -One CD-ROM into the USB port on your computer. Make sure the other end of the HP Allin-One. Insert the HP All-in -One. Follow... the onscreen instructions and the instructions provided in -One. Solution: Turn the computer on . Verify that came with the HP All-in the Setup Guide that the USB cable is turned off and then on again. 5. Software installation troubleshooting 157 Troubleshooting Cause: The HP All-in -One...
... the HP Photosmart Software. 3. Solution: Install the HP Photosmart Software that came with the HP All-in -One CD-ROM into the USB port on your computer. Make sure the other end of the HP Allin-One. Insert the HP All-in -One. Follow... the onscreen instructions and the instructions provided in -One. Solution: Turn the computer on . Verify that came with the HP All-in the Setup Guide that the USB cable is turned off and then on again. 5. Software installation troubleshooting 157 Troubleshooting Cause: The HP All-in -One...
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... • Cables to the documentation that came with your card. Network troubleshooting This section addresses problems you might encounter while setting up a network. This section contains the following topics: • The computer is unable to discover the HP All-in-One • The Printer not Found screen appears during installation The computer is...
... • Cables to the documentation that came with your card. Network troubleshooting This section addresses problems you might encounter while setting up a network. This section contains the following topics: • The computer is unable to discover the HP All-in-One • The Printer not Found screen appears during installation The computer is...
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... the Embedded Web Server on again. Top light: If this light is a solid green, the device is off the HP All-in -One. Network troubleshooting 159 Troubleshooting If the connections are not connected to the network previously, but now it again to turn it on page 44 The Printer... not Found screen appears during installation Cause: The HP All-in -One and the computer. Cause: You do not have an active...
... the Embedded Web Server on again. Top light: If this light is a solid green, the device is off the HP All-in -One. Network troubleshooting 159 Troubleshooting If the connections are not connected to the network previously, but now it again to turn it on page 44 The Printer... not Found screen appears during installation Cause: The HP All-in -One and the computer. Cause: You do not have an active...