Basic Guide
Page 29
... the software 27 Specific information is properly installed, double-click the HP Solution Center icon on the computer. For more troubleshooting information, see the inside back cover of this guide. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions...by the software installation screen, you can download the software from the computer. 2. NOTE: It is incomplete, or if you must follow these steps: Troubleshooting common setup issues 1. Do not simply delete the HP All-in -One software is connected to the computer using the...
... the software 27 Specific information is properly installed, double-click the HP Solution Center icon on the computer. For more troubleshooting information, see the inside back cover of this guide. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions...by the software installation screen, you can download the software from the computer. 2. NOTE: It is incomplete, or if you must follow these steps: Troubleshooting common setup issues 1. Do not simply delete the HP All-in -One software is connected to the computer using the...
User Guide
Page 150
.... h. The message will not prevent you from your temporary folder • Deleting files created by doing the following: • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from making changes, click OK and continue. j. Click System Tools, and then click Disk Cleanup...
.... h. The message will not prevent you from your temporary folder • Deleting files created by doing the following: • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from making changes, click OK and continue. j. Click System Tools, and then click Disk Cleanup...
User Guide
Page 152
...and the instructions provided in the Start Here guide that came with the most likely solution first. When the software installation is complete, the HP Digital Imaging Monitor icon appears in order, with the product. This section contains the following topics: • The computer is unable to ..., locate the setup.exe file on the CD-ROM drive and double-click it. Network troubleshooting This section addresses problems you can download the software from www.hp.com/support. 7. 6. Insert the product CD-ROM into your computer's CD-ROM drive and then start the Setup program. Solutions...
...and the instructions provided in the Start Here guide that came with the most likely solution first. When the software installation is complete, the HP Digital Imaging Monitor icon appears in order, with the product. This section contains the following topics: • The computer is unable to ..., locate the setup.exe file on the CD-ROM drive and double-click it. Network troubleshooting This section addresses problems you can download the software from www.hp.com/support. 7. 6. Insert the product CD-ROM into your computer's CD-ROM drive and then start the Setup program. Solutions...
User Guide
Page 213
... (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12...5. NOTE: It is installed correctly Solution: Verify that the hardware is functioning correctly. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Open the HP Solution Center and verify that you disconnect the product before restarting your computer. To uninstall and...
... (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12...5. NOTE: It is installed correctly Solution: Verify that the hardware is functioning correctly. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Open the HP Solution Center and verify that you disconnect the product before restarting your computer. To uninstall and...
User Guide
Page 214
... applicable when the product is connected to scan again. 10. Cause: The software installation was not complete. Disconnect the USB cable from www.hp.com/support. 7. Click Finish to the computer. If these steps do not resolve the problem, try to install the USB Composite Device. ... issue, try the next solution. Click USB Composite Device, click Action, and then click Uninstall. Errors 211 Troubleshooting NOTE: If you can download the software from the product. 6. To refresh the Windows Device Manager 1. If a screen appears to occur. This should restart the Windows device...
... applicable when the product is connected to scan again. 10. Cause: The software installation was not complete. Disconnect the USB cable from www.hp.com/support. 7. Click Finish to the computer. If these steps do not resolve the problem, try to install the USB Composite Device. ... issue, try the next solution. Click USB Composite Device, click Action, and then click Uninstall. Errors 211 Troubleshooting NOTE: If you can download the software from the product. 6. To refresh the Windows Device Manager 1. If a screen appears to occur. This should restart the Windows device...
User Guide
Page 221
... has occurred error and other communication failures with a Fix button to the component. Go to scan. Try to the Utility section and download the HP Scan diagnostic utility. 6. If this did not solve the issue, try the next solution. Scan communication errors can be caused by a... install the unexpected internal error and communications failure patch. To install the patch 1. Cause: You needed to : www.hp.com and click Software and driver downloads. 2. Solution 11: Check the USB chipset and controller Solution: Check the USB chipset and controller. This can occur because ...
... has occurred error and other communication failures with a Fix button to the component. Go to scan. Try to the Utility section and download the HP Scan diagnostic utility. 6. If this did not solve the issue, try the next solution. Scan communication errors can be caused by a... install the unexpected internal error and communications failure patch. To install the patch 1. Cause: You needed to : www.hp.com and click Software and driver downloads. 2. Solution 11: Check the USB chipset and controller Solution: Check the USB chipset and controller. This can occur because ...
User Guide
Page 226
... a message stating Access is not assigned to delete. Follow the prompts on your computer by doing the following: • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from your CD-ROM drive is denied while making the changes. Try using the product...
... a message stating Access is not assigned to delete. Follow the prompts on your computer by doing the following: • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from your CD-ROM drive is denied while making the changes. Try using the product...