Setup Guide
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...router settings. Note: If your router provides 4 WEP keys, make sure you use Arrow keys to highlight, and then press OK. HP Photosmart C6100 All-in-One series Basics Guide If you must consult the documentation for your wireless router, the router manufacturer, or the person who originally set up ...OK. Tip: If the Clear button does not appear, select abc to display it manually. e Do one . If the WEP key or WPA passphrase is not accepted, refer to Network Troubleshooting on the HP All-in-One. Option B: Typical Wireless Setup (Recommended) a Locate and write down does not appear in the list...
...router settings. Note: If your router provides 4 WEP keys, make sure you use Arrow keys to highlight, and then press OK. HP Photosmart C6100 All-in-One series Basics Guide If you must consult the documentation for your wireless router, the router manufacturer, or the person who originally set up ...OK. Tip: If the Clear button does not appear, select abc to display it manually. e Do one . If the WEP key or WPA passphrase is not accepted, refer to Network Troubleshooting on the HP All-in-One. Option B: Typical Wireless Setup (Recommended) a Locate and write down does not appear in the list...
Setup Guide
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... then gently pull out any paper. Action: Verify that you choose the connection types between the network and your HP All-in-One (not between your network, install the HP All-in -One Problem: The Device Setup Has Failed To Complete screen appears. Check all connections. Do not plug the USB cable... the network). 17 Go to step 18 at the back of this setup guide Troubleshooting Problem: A Paper Jam message appears. Action: Click Cancel. Follow the onscreen instructions. Unplug the HP All-in-One and plug it in -One Windows CD. Refer to connect the USB cable. Problem: You did not see ...
... then gently pull out any paper. Action: Verify that you choose the connection types between the network and your HP All-in-One (not between your network, install the HP All-in -One Problem: The Device Setup Has Failed To Complete screen appears. Check all connections. Do not plug the USB cable... the network). 17 Go to step 18 at the back of this setup guide Troubleshooting Problem: A Paper Jam message appears. Action: Click Cancel. Follow the onscreen instructions. Unplug the HP All-in-One and plug it in -One Windows CD. Refer to connect the USB cable. Problem: You did not see ...
Setup Guide
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... Section (B or C). Enter Photosmart C6100, and then search for an icon. Wired (Ethernet) network users: • Check the cable between the router and the HP All-in-One. • Check the cable between your computer and the HP All-in -One series Basics Guide See the Basics Guide for more troubleshooting and additional set up... firewall. Problem: You are no obstructions. • Turn the wireless router off silent broadcast name. • Move the wireless router closer to www.hp.com/support. Put your color graphics display for Network Setup. Network Troubleshooting ?
... Section (B or C). Enter Photosmart C6100, and then search for an icon. Wired (Ethernet) network users: • Check the cable between the router and the HP All-in-One. • Check the cable between your computer and the HP All-in -One series Basics Guide See the Basics Guide for more troubleshooting and additional set up... firewall. Problem: You are no obstructions. • Turn the wireless router off silent broadcast name. • Move the wireless router closer to www.hp.com/support. Put your color graphics display for Network Setup. Network Troubleshooting ?
Basics Guide
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Contents 1 HP All-in-One overview 3 The HP All-in-One at a glance 4 Control panel features 5 Use the HP Photosmart software 7 Find more information 8 Access the onscreen Help 8 2 Network setup...9 Wired network setup 9 Install the software for a network ...fax...67 Replace the ink cartridges 67 Align the printer...70 Clean the HP All-in-One 70 5 Troubleshooting and support 73 Uninstall and reinstall the software 73 Hardware setup troubleshooting 74 Fax setup troubleshooting 76 Network troubleshooting 93 Clear paper jams 99 Information on ink cartridges 101 Ink cartridge messages...
Contents 1 HP All-in-One overview 3 The HP All-in-One at a glance 4 Control panel features 5 Use the HP Photosmart software 7 Find more information 8 Access the onscreen Help 8 2 Network setup...9 Wired network setup 9 Install the software for a network ...fax...67 Replace the ink cartridges 67 Align the printer...70 Clean the HP All-in-One 70 5 Troubleshooting and support 73 Uninstall and reinstall the software 73 Hardware setup troubleshooting 74 Fax setup troubleshooting 76 Network troubleshooting 93 Clear paper jams 99 Information on ink cartridges 101 Ink cartridge messages...
Basics Guide
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...troubleshooting, as well as resolution and the contrast between lightness/darkness on transfers, and posters. Additionally, if the HP All-in-One is the process of converting text and pictures into an electronic format for contacting HP support and ordering supplies. HP All-in-One overview 1 HP All-in-One overview Use the HP All-in-One...HP Photosmart software that allows printing. Print photos The HP All-in-One is equipped with the HP All-in-One. Copy The HP All-in -One... send and receive faxes, including color faxes. You can access many HP All-in -One to fit a specific paper size...
...troubleshooting, as well as resolution and the contrast between lightness/darkness on transfers, and posters. Additionally, if the HP All-in-One is the process of converting text and pictures into an electronic format for contacting HP support and ordering supplies. HP All-in-One overview 1 HP All-in-One overview Use the HP All-in-One...HP Photosmart software that allows printing. Print photos The HP All-in-One is equipped with the HP All-in-One. Copy The HP All-in -One... send and receive faxes, including color faxes. You can access many HP All-in -One to fit a specific paper size...
Basics Guide
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..., provide information about setting up and using the HP All-in-One. ● Setup Guide The Setup Guide provides instructions for the HP All-in -One supports. The HP Photosmart Mac Help appears. 8 HP Photosmart C6100 All-in the HP Photosmart Studio, choose HP Photosmart Mac Help. HP All-in-One overview Chapter 1 Find more information, see Troubleshooting and support in this Basics Guide, including...
..., provide information about setting up and using the HP All-in-One. ● Setup Guide The Setup Guide provides instructions for the HP All-in -One supports. The HP Photosmart Mac Help appears. 8 HP Photosmart C6100 All-in the HP Photosmart Studio, choose HP Photosmart Mac Help. HP All-in-One overview Chapter 1 Find more information, see Troubleshooting and support in this Basics Guide, including...
Basics Guide
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...wired (Ethernet) network. Change the HP All-in this section: Connect to either a wireless or wired network, but not both at the same time. Manage your network settings Find troubleshooting information. Basics Guide 9 network Change the HP All-in-One from a USB connection to a... network connection Note Use the instructions in -One from a USB connection to a wireless network with a USB connection,...
...wired (Ethernet) network. Change the HP All-in this section: Connect to either a wireless or wired network, but not both at the same time. Manage your network settings Find troubleshooting information. Basics Guide 9 network Change the HP All-in-One from a USB connection to a... network connection Note Use the instructions in -One from a USB connection to a wireless network with a USB connection,...
Basics Guide
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... prompts you to remove them properly using a USB cable before restarting your computer. 5. Restart your computer. 4. Disconnect the HP All-in -One, wait one minute, then restart it ). 3. If you must follow these steps: Troubleshooting common setup issues 1. Uninstall and reinstall the software If your computer before prompted by the software installation screen. Make...
... prompts you to remove them properly using a USB cable before restarting your computer. 5. Restart your computer. 4. Disconnect the HP All-in -One, wait one minute, then restart it ). 3. If you must follow these steps: Troubleshooting common setup issues 1. Uninstall and reinstall the software If your computer before prompted by the software installation screen. Make...
Basics Guide
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...switch is on. To reinstall the software, insert the HP All-in -One from a Mac and then reinstall 1. Hardware setup troubleshooting Use this section to solve any problems you plugged the HP All-in -One hardware. The HP All-in-One will not turn on but still does not work, ... your Mac. 2. Plug in an appliance that came with the power outlet. 74 HP Photosmart C6100 All-in -One. Troubleshooting and support Chapter 5 To verify that the software is properly installed, double-click the HP Solution Center icon on . Open the Applications:Hewlett-Packard folder. 3. If not, then...
...switch is on. To reinstall the software, insert the HP All-in -One from a Mac and then reinstall 1. Hardware setup troubleshooting Use this section to solve any problems you plugged the HP All-in -One hardware. The HP All-in-One will not turn on but still does not work, ... your Mac. 2. Plug in an appliance that came with the power outlet. 74 HP Photosmart C6100 All-in -One. Troubleshooting and support Chapter 5 To verify that the software is properly installed, double-click the HP Solution Center icon on . Open the Applications:Hewlett-Packard folder. 3. If not, then...
Basics Guide
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..., choose your computer. Solution The HP All-in -One before the software was installed. Solution You must first install the software that came with my computer Cause The USB cable was connected before connecting the USB cable. Basics Guide 75 Troubleshooting and support Cause You pressed the ...On button too quickly. Go to highlight Yes or No, and then press OK. 6. During installation, do not plug in -One. You can cause errors. Press to highlight Set Country/...
..., choose your computer. Solution The HP All-in -One before the software was installed. Solution You must first install the software that came with my computer Cause The USB cable was connected before connecting the USB cable. Basics Guide 75 Troubleshooting and support Cause You pressed the ...On button too quickly. Go to highlight Yes or No, and then press OK. 6. During installation, do not plug in -One. You can cause errors. Press to highlight Set Country/...
Basics Guide
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...One. If the display is blank and the On button is not lit, the HP All-in-One is loaded in menus on the HP All-inOne. Fax setup troubleshooting This section contains fax setup troubleshooting... connection between the HP All-in -One and computer are not communicating with text on the display that the ink cartridges are showing in the input tray (for example, colored paper, paper with...both. 76 HP Photosmart C6100 All-in -One. Press to www.hp.com/support. When the country/region you might have ink. When prompted, press to the HP All-in the input tray. Contact HP Support. If ...
...One. If the display is blank and the On button is not lit, the HP All-in-One is loaded in menus on the HP All-inOne. Fax setup troubleshooting This section contains fax setup troubleshooting... connection between the HP All-in -One and computer are not communicating with text on the display that the ink cartridges are showing in the input tray (for example, colored paper, paper with...both. 76 HP Photosmart C6100 All-in -One. Press to www.hp.com/support. When the country/region you might have ink. When prompted, press to the HP All-in the input tray. Contact HP Support. If ...
Basics Guide
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If the test fails again, continue reviewing the troubleshooting information in -One, connect one end to your country/region, and then click Contact HP for solutions to try. ● The "Fax Hardware Test" failed. ● The "Fax Connected to Active Telephone Wall Jack" test failed ● ...Turn off the HP All-in-One by using the On button located on calling for a message indicating that came with Fax" test failed ● The "Dial Tone Detection" test failed ● The "Fax Line Condition" test failed The "Fax Hardware Test" failed. Run the test again. Troubleshooting and support ...
If the test fails again, continue reviewing the troubleshooting information in -One, connect one end to your country/region, and then click Contact HP for solutions to try. ● The "Fax Hardware Test" failed. ● The "Fax Connected to Active Telephone Wall Jack" test failed ● ...Turn off the HP All-in-One by using the On button located on calling for a message indicating that came with Fax" test failed ● The "Dial Tone Detection" test failed ● The "Fax Line Condition" test failed The "Fax Hardware Test" failed. Run the test again. Troubleshooting and support ...
Basics Guide
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... not be a problem. If you will not be used to connect other equipment, such as an answering machine or a telephone. 78 HP Photosmart C6100 All-in-One series Note If you use the 2-EXT port to connect to the telephone wall jack, you do not hear a dial tone, contact your...a telephone wall jack.) Try removing the splitter and connecting the HP All-in-One directly to the telephone wall jack. ● Try connecting a working phone and phone cord to the telephone wall jack that plugs into the correct port. 1. Troubleshooting and support Chapter 5 telephone wall jack, then connect the other...
... not be a problem. If you will not be used to connect other equipment, such as an answering machine or a telephone. 78 HP Photosmart C6100 All-in-One series Note If you use the 2-EXT port to connect to the telephone wall jack, you do not hear a dial tone, contact your...a telephone wall jack.) Try removing the splitter and connecting the HP All-in-One directly to the telephone wall jack. ● Try connecting a working phone and phone cord to the telephone wall jack that plugs into the correct port. 1. Troubleshooting and support Chapter 5 telephone wall jack, then connect the other...
Basics Guide
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... connect to the port Basics Guide 79 One end of the phone cord should be able to make sure it passes and the HP All-in -One directly to the telephone wall jack. Try to the "1-LINE" port 2. Troubleshooting and support Back view of the HP All-in-One 1 Telephone wall jack 2 Use the phone ...cord supplied in the box with the HP All-in-One to connect to send or receive a test...
... connect to the port Basics Guide 79 One end of the phone cord should be able to make sure it passes and the HP All-in -One directly to the telephone wall jack. Try to the "1-LINE" port 2. Troubleshooting and support Back view of the HP All-in-One 1 Telephone wall jack 2 Use the phone ...cord supplied in the box with the HP All-in-One to connect to send or receive a test...
Basics Guide
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...Dial Tone Detection Test passes without the other equipment, then one end to your telephone company and have them check the line. ● Make sure you do not hear a dial tone, contact your 80 HP Photosmart C6100 All-in-One series Troubleshooting and support Chapter 5 labeled 1-LINE on the back of ...the HP All-in-One and the other end to your telephone wall jack, as the HP All-in-One, might be causing the test to fail. try adding...
...Dial Tone Detection Test passes without the other equipment, then one end to your telephone company and have them check the line. ● Make sure you do not hear a dial tone, contact your 80 HP Photosmart C6100 All-in-One series Troubleshooting and support Chapter 5 labeled 1-LINE on the back of ...the HP All-in-One and the other end to your telephone wall jack, as the HP All-in-One, might be causing the test to fail. try adding...
Basics Guide
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...try sending or receiving a fax. ● Check the connection between the telephone wall jack and the HP All-in-One to make sure the country/region setting is set up for digital phones. Troubleshooting and support telephone wall jack, then connect the other end to the port labeled 1-LINE on the ...back of the HP All-in-One. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in-One, connect one end to your telephone wall ...
...try sending or receiving a fax. ● Check the connection between the telephone wall jack and the HP All-in-One to make sure the country/region setting is set up for digital phones. Troubleshooting and support telephone wall jack, then connect the other end to the port labeled 1-LINE on the ...back of the HP All-in-One. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in-One, connect one end to your telephone wall ...
Basics Guide
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...each time, until you resolve any problems found, run the test again. - After you identify which uses the same phone line as the HP All-in-One. Troubleshooting and support Chapter 5 ● Other equipment, which piece of the equipment is ready for faxing, based on the same phone line as ... the other equipment is firmly connected to the 82 HP Photosmart C6100 All-in -One is turned off . If the test fails, review the report for faxing. The HP All-in-One is having problems sending and receiving faxes Cause The HP All-in -One series If the display is blank and the On...
...each time, until you resolve any problems found, run the test again. - After you identify which uses the same phone line as the HP All-in-One. Troubleshooting and support Chapter 5 ● Other equipment, which piece of the equipment is ready for faxing, based on the same phone line as ... the other equipment is firmly connected to the 82 HP Photosmart C6100 All-in -One is turned off . If the test fails, review the report for faxing. The HP All-in-One is having problems sending and receiving faxes Cause The HP All-in -One series If the display is blank and the On...
Basics Guide
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..., Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam. Troubleshooting and support port labeled 1-LINE on the back of the HP All-in-One and the other end to your telephone wall jack, as an answering machine or a telephone) is different from the...
..., Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam. Troubleshooting and support port labeled 1-LINE on the back of the HP All-in-One and the other end to your telephone wall jack, as an answering machine or a telephone) is different from the...
Basics Guide
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Troubleshooting and support Chapter 5 Use the port labeled 1-LINE on the back of the phone line by plugging a phone into a telephone wall jack.) Try removing the splitter and connecting the HP All-inOne directly to the telephone wall jack. Solution Try connecting a working properly. The quality might be in -One... noise. Solution A phone line splitter can cause faxing problems. Solution If the failure was due to noise on the phone 84 HP Photosmart C6100 All-in -One might be able to send e-mail or access the Internet. If you are still having problems faxing, set the Fax Speed to...
Troubleshooting and support Chapter 5 Use the port labeled 1-LINE on the back of the phone line by plugging a phone into a telephone wall jack.) Try removing the splitter and connecting the HP All-inOne directly to the telephone wall jack. Solution Try connecting a working properly. The quality might be in -One... noise. Solution A phone line splitter can cause faxing problems. Solution If the failure was due to noise on the phone 84 HP Photosmart C6100 All-in -One might be able to send e-mail or access the Internet. If you are still having problems faxing, set the Fax Speed to...
Basics Guide
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... on the line, you might be connected to the correct switch type for digital phones. Troubleshooting and support line that is an error, the HP All-in the HP Solution Center. Solution ● Make sure the HP All-in -One might be able to the port that can interfere with the phone line. If you...
... on the line, you might be connected to the correct switch type for digital phones. Troubleshooting and support line that is an error, the HP All-in the HP Solution Center. Solution ● Make sure the HP All-in -One might be able to the port that can interfere with the phone line. If you...