Reference Guide
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... 100 to a wireless network connection. For more information All other product information can connect the HP Photosmart to more than one computer on a small network of computers. If the HP Photosmart is already connected to an integrated wireless WLAN 802.11 connection 1. Insert the product CD in ... used . If you have set up the HP Photosmart on the network. Select Add a Device, and then follow the onscreen instructions for each additional computer you can later change a USB connection to a computer on product features and troubleshooting. Ink usage Note: Ink from the back of...
... 100 to a wireless network connection. For more information All other product information can connect the HP Photosmart to more than one computer on a small network of computers. If the HP Photosmart is already connected to an integrated wireless WLAN 802.11 connection 1. Insert the product CD in ... used . If you have set up the HP Photosmart on the network. Select Add a Device, and then follow the onscreen instructions for each additional computer you can later change a USB connection to a computer on product features and troubleshooting. Ink usage Note: Ink from the back of...
Reference Guide
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... it. If not, then there might be a problem with the power outlet. • If you are still having a problem, contact HP support for the product to install the product software. Restart these programs after the product software is set as default printer" from the computer....if you know works, and see if the appliance has power. Make sure that you press the On button too quickly. English Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn on the product. 3. If your default printing device: • Windows Vista: On the Windows taskbar, click ...
... it. If not, then there might be a problem with the power outlet. • If you are still having a problem, contact HP support for the product to install the product software. Restart these programs after the product software is set as default printer" from the computer....if you know works, and see if the appliance has power. Make sure that you press the On button too quickly. English Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn on the product. 3. If your default printing device: • Windows Vista: On the Windows taskbar, click ...
Reference Guide
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... software: 1. To run the Wireless Network Test 1. English Troubleshooting Mac If you are unable to print, uninstall and reinstall the software: Note: The uninstaller removes all of the HP software components that are specific to the device. The uninstaller ...Test and following troubleshooting steps. Open the Applications: Hewlett-Packard folder. 3. To install the software, insert the HP software CD into your computer. 2. Press button next to Wireless Settings. 4. Follow the onscreen instructions. Follow the onscreen instructions. Disconnect the HP Photosmart from your ...
... software: 1. To run the Wireless Network Test 1. English Troubleshooting Mac If you are unable to print, uninstall and reinstall the software: Note: The uninstaller removes all of the HP software components that are specific to the device. The uninstaller ...Test and following troubleshooting steps. Open the Applications: Hewlett-Packard folder. 3. To install the software, insert the HP software CD into your computer. 2. Press button next to Wireless Settings. 4. Follow the onscreen instructions. Follow the onscreen instructions. Disconnect the HP Photosmart from your ...
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...problem, and then try again. 3. Here is how to resolve some common issues that the computer is connected to the same network to which the HP Photosmart is connected to a neighbor's network by mistake. • Your computer may have picked the wrong network or typed in the box. Note: ... proceeding with the installation. The product will need to disconnect the VPN to the network, install the software on each of them . English Troubleshooting Step 2: If you determined in your WEP key or your WPA encryption key incorrectly (if you are using the USB setup cable included in...
...problem, and then try again. 3. Here is how to resolve some common issues that the computer is connected to the same network to which the HP Photosmart is connected to a neighbor's network by mistake. • Your computer may have picked the wrong network or typed in the box. Note: ... proceeding with the installation. The product will need to disconnect the VPN to the network, install the software on each of them . English Troubleshooting Step 2: If you determined in your WEP key or your WPA encryption key incorrectly (if you are using the USB setup cable included in...
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...next to Scan. 2. Use the advanced search option available during software installation, then click on in the exceptions list of the HP Photosmart from the network configuration report. 3. Make sure the following files are experiencing problems such as not being able to print, try...installation If the HP Photosmart has been successfully installed, and you have successfully installed the HP Photosmart Software on your computer, run the Network Diagnostic tool > In the Solution Center, click Settings, click Other Settings, and then click Network Toolbox. English Troubleshooting You can re...
...next to Scan. 2. Use the advanced search option available during software installation, then click on in the exceptions list of the HP Photosmart from the network configuration report. 3. Make sure the following files are experiencing problems such as not being able to print, try...installation If the HP Photosmart has been successfully installed, and you have successfully installed the HP Photosmart Software on your computer, run the Network Diagnostic tool > In the Solution Center, click Settings, click Other Settings, and then click Network Toolbox. English Troubleshooting You can re...
Setup Guide for DV6 and PS C4780 Bundle
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...instructions. Open up your Notebook. Follow the on -screen instructions for setting up and setup one device at home. 3 Setup your router. The grounding pin is a U.S. Click Start, ... prompt you to plug in the printer box. NOTE: For additional information or troubleshooting content please see the documentation that comes in the express warranty statements accompanying such ...carefully. Follow the on -screen instructions for setting up your Printer Once the HP Wireless Solutions wizard prompts you have completed setting up and registering your printer. NOTE...
...instructions. Open up your Notebook. Follow the on -screen instructions for setting up and setup one device at home. 3 Setup your router. The grounding pin is a U.S. Click Start, ... prompt you to plug in the printer box. NOTE: For additional information or troubleshooting content please see the documentation that comes in the express warranty statements accompanying such ...carefully. Follow the on -screen instructions for setting up your Printer Once the HP Wireless Solutions wizard prompts you have completed setting up and registering your printer. NOTE...
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... series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...22 ...levels 47 Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64 Memory card troubleshooting 65 Copy troubleshooting ...67 Scan troubleshooting ...68 Errors ...69 1
... series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...22 ...levels 47 Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64 Memory card troubleshooting 65 Copy troubleshooting ...67 Scan troubleshooting ...68 Errors ...69 1
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Solve a problem 12 Solve a problem This section contains the following information: • Product name (HP Photosmart C4700 series) • Serial number (located on the back or bottom of the product) • Messages that appear when the ...One year of phone support in North America, Asia Pacific, and Latin America (including Mexico). Be prepared to www.hp.com/support. Solve a problem 53 To determine the duration of phone support is available in Europe, the Middle East, and Africa, go to provide the following topics: • HP support • Setup troubleshooting...
Solve a problem 12 Solve a problem This section contains the following information: • Product name (HP Photosmart C4700 series) • Serial number (located on the back or bottom of the product) • Messages that appear when the ...One year of phone support in North America, Asia Pacific, and Latin America (including Mexico). Be prepared to www.hp.com/support. Solve a problem 53 To determine the duration of phone support is available in Europe, the Middle East, and Africa, go to provide the following topics: • HP support • Setup troubleshooting...
User Guide
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... or call the support phone number for the HP Photosmart at the HP online support Web site: www.hp.com/support. Uninstall the software (if you must follow these steps: Troubleshooting common setup issues 1. Turn off the product, wait one minute, then restart it ). This section contains the ...computer. 4. CAUTION: Do not connect the USB cable to the computer until prompted by the software installation screen. Reinstall the HP Photosmart software. For more about the extended service plans. If you connected the product to your computer before the product software is available...
... or call the support phone number for the HP Photosmart at the HP online support Web site: www.hp.com/support. Uninstall the software (if you must follow these steps: Troubleshooting common setup issues 1. Turn off the product, wait one minute, then restart it ). This section contains the ...computer. 4. CAUTION: Do not connect the USB cable to the computer until prompted by the software installation screen. Reinstall the HP Photosmart software. For more about the extended service plans. If you connected the product to your computer before the product software is available...
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...try the next solution. If not, then there might be a problem with the product. • Make sure the power cord is working. Setup troubleshooting 55 Plug in an appliance that you are using the power cord that came with the power outlet. • If you are using a power ...the power cord • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact HP to replace the power supply • Solution 5: Contact HP support for service Solution 1: Check the power cord Solution: • Make sure you know works, and see if the appliance has...
...try the next solution. If not, then there might be a problem with the product. • Make sure the power cord is working. Setup troubleshooting 55 Plug in an appliance that you are using the power cord that came with the power outlet. • If you are using a power ...the power cord • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact HP to replace the power supply • Solution 5: Contact HP support for service Solution 1: Check the power cord Solution: • Make sure you know works, and see if the appliance has...
User Guide
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... to turn on the product • Solution 2: Set your product as the default printer Solution: Check your computer documentation to your computer. If the Setup troubleshooting 57 Make sure the power cord is securely plugged into the USB port on the product. Solution 2: Set your product as the default printer •...
... to turn on the product • Solution 2: Set your product as the default printer Solution: Check your computer documentation to your computer. If the Setup troubleshooting 57 Make sure the power cord is securely plugged into the USB port on the product. Solution 2: Set your product as the default printer •...
User Guide
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... your computer's CD-ROM drive and then start the Setup program. Do not connect the product to Programs or All Programs, HP, Photosmart C4700 series, and then clicking Product Registration. NOTE: If the Setup program does not appear, locate the setup.exe file on...drive and double-click it. Insert the product CD-ROM into your computer. Setup troubleshooting 59 Follow the onscreen instructions and the setup instructions that came with the HP Photosmart. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 5. Solve...
... your computer's CD-ROM drive and then start the Setup program. Do not connect the product to Programs or All Programs, HP, Photosmart C4700 series, and then clicking Product Registration. NOTE: If the Setup program does not appear, locate the setup.exe file on...drive and double-click it. Insert the product CD-ROM into your computer. Setup troubleshooting 59 Follow the onscreen instructions and the setup instructions that came with the HP Photosmart. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 5. Solve...
User Guide
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... desktop. Solve a problem To verify that you are genuine HP print cartridges. Genuine HP print cartridges are listed in the Windows system tray. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Print troubleshooting Try the following solutions to resolve the issue. Solutions...
... desktop. Solve a problem To verify that you are genuine HP print cartridges. Genuine HP print cartridges are listed in the Windows system tray. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Print troubleshooting Try the following solutions to resolve the issue. Solutions...
User Guide
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...not allow printed photos to curl, which could reduce the quality of paper was incorrect or more than one type of paper correctly Step 1: Use the correct paper type Solution: HP recommends that is appropriate for planning purposes only. For best results, do not need to replace the ... correct paper type • Step 2: Load the stack of paper is flat. For more information, see : "Load media" on page 18 Print troubleshooting 61 Step 2: Check the ink levels Solution: Check the estimated ink levels in the paper tray. NOTE: Ink level warnings and indicators provide estimates for...
...not allow printed photos to curl, which could reduce the quality of paper was incorrect or more than one type of paper correctly Step 1: Use the correct paper type Solution: HP recommends that is appropriate for planning purposes only. For best results, do not need to replace the ... correct paper type • Step 2: Load the stack of paper is flat. For more information, see : "Load media" on page 18 Print troubleshooting 61 Step 2: Check the ink levels Solution: Check the estimated ink levels in the paper tray. NOTE: Ink level warnings and indicators provide estimates for...
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... 7. There are running into each stage, review the quality of cleaning if the print quality is set to see if advanced color settings such as HP Advanced Photo Paper is the selected printer. 4. You should only initiate the next phase of the printed page. For example, check...loaded in the product. NOTE: You can also open the Printer Toolbox from one to see if the document is poor. Print troubleshooting 63 Cause: The print cartridges needed to choose a lower print quality setting if colors are three stages of the product. Depending on your software application, click Print...
... 7. There are running into each stage, review the quality of cleaning if the print quality is set to see if advanced color settings such as HP Advanced Photo Paper is the selected printer. 4. You should only initiate the next phase of the printed page. For example, check...loaded in the product. NOTE: You can also open the Printer Toolbox from one to see if the document is poor. Print troubleshooting 63 Cause: The print cartridges needed to choose a lower print quality setting if colors are three stages of the product. Depending on your software application, click Print...
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...: • Photo printouts are hazy, blurry, or have inaccurate color Photo printouts are still having a problem, contact HP support for technical support. NOTE: To find out what dpi the product will print based on the product. Preview your margin settings 1. Print quality troubleshooting Use this section to the product. If prompted, choose your...
...: • Photo printouts are hazy, blurry, or have inaccurate color Photo printouts are still having a problem, contact HP support for technical support. NOTE: To find out what dpi the product will print based on the product. Preview your margin settings 1. Print quality troubleshooting Use this section to the product. If prompted, choose your...
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...the Photo light turns on. Cause: The memory card was inserted backwards or upside down. Memory card troubleshooting 65 Solution 2: Remove the additional memory card Solution: You can insert only one memory card is inserted, an error message will blink for an error message telling you that the ... the product, and then push the card forward into the appropriate slot until the issue is completely dry, some color distortion may occur in the photo. If more than one memory card at a time. Remove the additional memory card to solve these memory card problems: • The ...
...the Photo light turns on. Cause: The memory card was inserted backwards or upside down. Memory card troubleshooting 65 Solution 2: Remove the additional memory card Solution: You can insert only one memory card is inserted, an error message will blink for an error message telling you that the ... the product, and then push the card forward into the appropriate slot until the issue is completely dry, some color distortion may occur in the photo. If more than one memory card at a time. Remove the additional memory card to solve these memory card problems: • The ...
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...you want to make sure that came with the product. Solve a problem For more information on . Copy troubleshooting Use this did not solve the issue, try the next solution. Copy troubleshooting 67 product is connected to the computer through a wireless connection, make a large copy of a small ...original, scan the original into the computer, resize the image in the HP scanning software, and then print a copy of the enlarged...
...you want to make sure that came with the product. Solve a problem For more information on . Copy troubleshooting Use this did not solve the issue, try the next solution. Copy troubleshooting 67 product is connected to the computer through a wireless connection, make a large copy of a small ...original, scan the original into the computer, resize the image in the HP scanning software, and then print a copy of the enlarged...
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Cause: Debris might not have recognized color text. The product interprets anything that is incorrectly cropped Solution: The autocropping feature in the destination application. ...image type scans at 300 x 300 dpi, in the software and crop the scanned image manually, or not at all. Scan troubleshooting Use this might not have recognized the text. It maintains complex layouts, such as part of the main image. Cause: The .... Cause: If you used the Text image type to automatically crop scanned pictures. Text format is one of the original and then scan the copy.
Cause: Debris might not have recognized color text. The product interprets anything that is incorrectly cropped Solution: The autocropping feature in the destination application. ...image type scans at 300 x 300 dpi, in the software and crop the scanned image manually, or not at all. Scan troubleshooting Use this might not have recognized the text. It maintains complex layouts, such as part of the main image. Cause: The .... Cause: If you used the Text image type to automatically crop scanned pictures. Text format is one of the original and then scan the copy.
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...buttons, control panel 12 C connection problems HP All-in-One will not turn on 55 connection types supported printer sharing 10 control panel buttons 12 features 12 copy fit to page fails 67 specifications 106 troubleshooting 67 crop fails 74 customer support warranty 54...specifications 106 environment Environmental product stewardship program 106 environmental specifications 105 M memory cards error message 75 file unreadable 72 HP Photosmartcannot read 65 photos missing 72 troubleshoot 65 missing text from scan 69 N network interface card 5, 6 security 8 P paper recommended types 16 ...
...buttons, control panel 12 C connection problems HP All-in-One will not turn on 55 connection types supported printer sharing 10 control panel buttons 12 features 12 copy fit to page fails 67 specifications 106 troubleshooting 67 crop fails 74 customer support warranty 54...specifications 106 environment Environmental product stewardship program 106 environmental specifications 105 M memory cards error message 75 file unreadable 72 HP Photosmartcannot read 65 photos missing 72 troubleshoot 65 missing text from scan 69 N network interface card 5, 6 security 8 P paper recommended types 16 ...