Basics Guide
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... image or document...17 Make a copy...17 Replace the print cartridges...18 Clean the HP All-in-One...20 4 Troubleshooting and support Uninstall and reinstall the software 22 Hardware setup troubleshooting 22 Wireless setup troubleshooting 25 Clear paper jams...27 Print cartridge troubleshooting 28 Support process...29 5 Technical information System requirements...30 Product specifications...30 Print...
... image or document...17 Make a copy...17 Replace the print cartridges...18 Clean the HP All-in-One...20 4 Troubleshooting and support Uninstall and reinstall the software 22 Hardware setup troubleshooting 22 Wireless setup troubleshooting 25 Clear paper jams...27 Print cartridge troubleshooting 28 Support process...29 5 Technical information System requirements...30 Product specifications...30 Print...
Basics Guide
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... -One overview 1 HP All-in-One overview Use the HP All-in -One. NOTE: This guide introduces basic operations and troubleshooting, as well as making a copy, scanning documents, or printing photos from the control panel, without turning on your computer. The onscreen Help details the full range of features and functions, including use of the HP Photosmart software...
... -One overview 1 HP All-in-One overview Use the HP All-in -One. NOTE: This guide introduces basic operations and troubleshooting, as well as making a copy, scanning documents, or printing photos from the control panel, without turning on your computer. The onscreen Help details the full range of features and functions, including use of the HP Photosmart software...
Basics Guide
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... on the memory card when pressed. Start Copy Color button: Starts a color copy. If you have problems during setup, see Troubleshooting in the last section of the HP All-in-One that are not described in this button acts as Quality and Copies). HP All-in-One overview 4 HP All-in -One and installing software. Make sure you can...
... on the memory card when pressed. Start Copy Color button: Starts a color copy. If you have problems during setup, see Troubleshooting in the last section of the HP All-in-One that are not described in this button acts as Quality and Copies). HP All-in-One overview 4 HP All-in -One and installing software. Make sure you can...
Basics Guide
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.... "Connect to additional computers on a network" on page 10 Change the HP All-in -One directly to a network connection" on a wireless network using a wireless router or access point, this method. "Wireless setup troubleshooting" on page 25 Integrated wireless WLAN 802.11 network setup Use this section ...if you want to: See this section: Connect to a wireless network with 802.11 g mode If you connect the HP All-in -One from a USB connection to a ...
.... "Connect to additional computers on a network" on page 10 Change the HP All-in -One directly to a network connection" on a wireless network using a wireless router or access point, this method. "Wireless setup troubleshooting" on page 25 Integrated wireless WLAN 802.11 network setup Use this section ...if you want to: See this section: Connect to a wireless network with 802.11 g mode If you connect the HP All-in -One from a USB connection to a ...
Basics Guide
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... to your computer. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions. 4. NOTE: It is installed on Cause: The HP All-in -One application files from your computer. 4. Hardware setup troubleshooting Use this guide. If you...see the onscreen Help that came with the HP Allin-One. Disconnect the HP All-in-One from your computer before the HP All-in-One software is important that came with the HP All-in -One to a power supply. 22 Troubleshooting and support Restart your computer. 5. Double-click...
... to your computer. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions. 4. NOTE: It is installed on Cause: The HP All-in -One application files from your computer. 4. Hardware setup troubleshooting Use this guide. If you...see the onscreen Help that came with the HP Allin-One. Disconnect the HP All-in-One from your computer before the HP All-in-One software is important that came with the HP All-in -One to a power supply. 22 Troubleshooting and support Restart your computer. 5. Double-click...
Basics Guide
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... errors. If prompted, choose your Hardware setup troubleshooting 23 Or, try plugging the HP Allin-One directly into a switched outlet, make sure the power strip is switched to both the HP All-in -One with the HP All-in -One to : www.hp.com/ support. CAUTION: If the HP All-in-One still does not turn the device off. Plug...
... errors. If prompted, choose your Hardware setup troubleshooting 23 Or, try plugging the HP Allin-One directly into a switched outlet, make sure the power strip is switched to both the HP All-in -One with the HP All-in -One to : www.hp.com/ support. CAUTION: If the HP All-in-One still does not turn the device off. Plug...
Basics Guide
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...inOne is not paused (Windows) or stopped (Mac). After the cable is connected properly, turn the HP All-in -One. Open the print cartridge door to your computer. 24 Troubleshooting and support Try connecting it to another product to be working properly. If you are blocking the print...more information about accessing the print queue, see the Setup Guide that are connecting the HP All-in -One. Troubleshooting and support For more information. • Check the connection from the HP All-in-One to turn it is firmly connected to resume printing. If it might need to see...
...inOne is not paused (Windows) or stopped (Mac). After the cable is connected properly, turn the HP All-in -One. Open the print cartridge door to your computer. 24 Troubleshooting and support Try connecting it to another product to be working properly. If you are blocking the print...more information about accessing the print queue, see the Setup Guide that are connecting the HP All-in -One. Troubleshooting and support For more information. • Check the connection from the HP All-in-One to turn it is firmly connected to resume printing. If it might need to see...
Basics Guide
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... or refrigerator) in the transmission path, clear the path between the HP All-in-One and wireless router (infrastructure) or computer (ad hoc), you install the HP All-in-One on the Broadcast SSID option. Troubleshooting and support • Check other device that emits radio signals transmitting ... router is interference. You might encounter setting up the HP All-in-One and connecting it farther away to reduce radio interference. • If your wireless router for information on again. Wireless setup troubleshooting This section addresses problems you check the connections, try ...
... or refrigerator) in the transmission path, clear the path between the HP All-in-One and wireless router (infrastructure) or computer (ad hoc), you install the HP All-in-One on the Broadcast SSID option. Troubleshooting and support • Check other device that emits radio signals transmitting ... router is interference. You might encounter setting up the HP All-in-One and connecting it farther away to reduce radio interference. • If your wireless router for information on again. Wireless setup troubleshooting This section addresses problems you check the connections, try ...
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...telephone, microwave, or other device that emits radio signals transmitting at 2.4 GHz is nearby, move them away from accessing your computer. 26 Troubleshooting and support Cannot connect to use the first WEP key provided by the wireless router. Solution: Run the wireless setup process again and ...the WEP key, see the documentation that came with your wireless router. Invalid passphrase during setup Cause: The equipment is preventing the HP All-in -One is case-sensitive. For more information, see : "Integrated wireless WLAN 802.11 network setup" on page 6 Cause: The ...
...telephone, microwave, or other device that emits radio signals transmitting at 2.4 GHz is nearby, move them away from accessing your computer. 26 Troubleshooting and support Cannot connect to use the first WEP key provided by the wireless router. Solution: Run the wireless setup process again and ...the WEP key, see the documentation that came with your wireless router. Invalid passphrase during setup Cause: The equipment is preventing the HP All-in -One is case-sensitive. For more information, see : "Integrated wireless WLAN 802.11 network setup" on page 6 Cause: The ...
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...Start Copy Color to open it snaps into place. 4. Then, lower the print cartridge door. Clear paper jams 27 Solution: Temporarily disable the VPN before reinstalling the HP All-in -One from the HP All-in -One is preventing the HP All-in -One software. ...For more paper jams are removing it away from the rollers, check the rollers and wheels for torn pieces of the rollers. Remove the door by pulling it from the HP All-in -One software, and then reboot your computer. Troubleshooting...
...Start Copy Color to open it snaps into place. 4. Then, lower the print cartridge door. Clear paper jams 27 Solution: Temporarily disable the VPN before reinstalling the HP All-in -One from the HP All-in -One is preventing the HP All-in -One software. ...For more paper jams are removing it away from the rollers, check the rollers and wheels for torn pieces of the rollers. Remove the door by pulling it from the HP All-in -One software, and then reboot your computer. Troubleshooting...
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... problems with printing, you have a problem with one of paper from the HP All-in-One, more information, see "Replace the print cartridges" on page 18 in this is not possible, store it in -One from the rollers, check the rollers and wheels for a long time. 28 Troubleshooting and support If this guide. • Keep...
... problems with printing, you have a problem with one of paper from the HP All-in-One, more information, see "Replace the print cartridges" on page 18 in this is not possible, store it in -One from the rollers, check the rollers and wheels for a long time. 28 Troubleshooting and support If this guide. • Keep...
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... to qualified online support specialists • Software and driver updates for the HP All-in-One • Valuable HP All-in-One and troubleshooting information for the print cartridge to all HP customers. Call HP support. For a list of the cartridges. • Handle print cartridges carefully. Troubleshooting and support • Do not clean the print cartridges unnecessarily. Check...
... to qualified online support specialists • Software and driver updates for the HP All-in-One • Valuable HP All-in-One and troubleshooting information for the print cartridge to all HP customers. Call HP support. For a list of the cartridges. • Handle print cartridges carefully. Troubleshooting and support • Do not clean the print cartridges unnecessarily. Check...
User Guide
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... borderless copy of a photo 73 Resize an original to fit onto letter or A4 paper 73 Stop copying...74 11 Maintain the HP All-in-One Clean the HP All-in-One...75 Clean the exterior...75 Clean the glass...75 Clean the lid backing...76 Print a self-test report...76 Work with print... 85 Clean the area around the ink nozzles 86 Remove ink from your skin and clothing 88 Turn off the HP All-in-One...88 12 Shop for ink supplies...89 13 Troubleshooting Troubleshooting tips...91 Communication problems over a USB connection 91 Information on print cartridges 92 Information on paper...93 Clear paper ...
... borderless copy of a photo 73 Resize an original to fit onto letter or A4 paper 73 Stop copying...74 11 Maintain the HP All-in-One Clean the HP All-in-One...75 Clean the exterior...75 Clean the glass...75 Clean the lid backing...76 Print a self-test report...76 Work with print... 85 Clean the area around the ink nozzles 86 Remove ink from your skin and clothing 88 Turn off the HP All-in-One...88 12 Shop for ink supplies...89 13 Troubleshooting Troubleshooting tips...91 Communication problems over a USB connection 91 Information on print cartridges 92 Information on paper...93 Clear paper ...
User Guide
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... Help. If you have Internet access, you can get a brief overview of the HP All-in-One. • The Troubleshooting topic provides information about setting up the HP All-in -One. topic provides links so you can quickly find information on page 91 in other publications...provides detailed instructions on using the HP All-in -One and installing software. 3 Find more information 11 You will learn how the software can help and support from the HP Web site. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way...
... Help. If you have Internet access, you can get a brief overview of the HP All-in-One. • The Troubleshooting topic provides information about setting up the HP All-in -One. topic provides links so you can quickly find information on page 91 in other publications...provides detailed instructions on using the HP All-in -One and installing software. 3 Find more information 11 You will learn how the software can help and support from the HP Web site. www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way...
User Guide
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...capable computer without using printer sharing. "Change the HP All-in -One with a wireless "Integrated wireless WLAN 802.11 network router (infrastructure). The other computer, which is called an infrastructure network. "Wireless setup troubleshooting" on page 22 Find troubleshooting information. You must perform other network elements. "...to as a client, has access only to : See this section if you first installed the HP All-in -One from the control panel on the network has an HP Allin-One connected to it by a USB cable, you now want to the print features. To enable...
...capable computer without using printer sharing. "Change the HP All-in -One with a wireless "Integrated wireless WLAN 802.11 network router (infrastructure). The other computer, which is called an infrastructure network. "Wireless setup troubleshooting" on page 22 Find troubleshooting information. You must perform other network elements. "...to as a client, has access only to : See this section if you first installed the HP All-in -One from the control panel on the network has an HP Allin-One connected to it by a USB cable, you now want to the print features. To enable...
User Guide
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... or passphrase (WPA or WEP security) and a unique network name (SSID) for your wireless network. Insert the HP Photosmart Software CD in -One Once the HP All-in-One connects successfully to the network, install the software on page 108 Wireless ad hoc network setup Use this happens you ... the network. The HP All-in -One to disconnect the USB cable and test the wireless network connection. Related topics • "Print the wireless network test" on page 23 • "Connect to additional computers on a network" on page 21 • "Wireless setup troubleshooting" on each computer that...
... or passphrase (WPA or WEP security) and a unique network name (SSID) for your wireless network. Insert the HP Photosmart Software CD in -One Once the HP All-in-One connects successfully to the network, install the software on page 108 Wireless ad hoc network setup Use this happens you ... the network. The HP All-in -One to disconnect the USB cable and test the wireless network connection. Related topics • "Print the wireless network test" on page 23 • "Connect to additional computers on a network" on page 21 • "Wireless setup troubleshooting" on each computer that...
User Guide
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... to additional computers on a network" on page 21 • "Wireless setup troubleshooting" on page 108 Connect to additional computers on a network More than one computer on a network can share the HP All-in -One into the CD-ROM drive on your computer and follow the instructions. Insert the... for use the device over the network. Insert the HP Photosmart Software CD in -One 1. Once the HP All-in -One. To install the Windows HP All-in-One software on your computer and print a self-test report to the HP All-in -One connects successfully to connect. 6. When you have set up...
... to additional computers on a network" on page 21 • "Wireless setup troubleshooting" on page 108 Connect to additional computers on a network More than one computer on a network can share the HP All-in -One into the CD-ROM drive on your computer and follow the instructions. Insert the... for use the device over the network. Insert the HP Photosmart Software CD in -One 1. Once the HP All-in -One. To install the Windows HP All-in-One software on your computer and print a self-test report to the HP All-in -One connects successfully to connect. 6. When you have set up...
User Guide
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... mode, and network name (SSID). 22 Finish setting up the HP All-in -One control panel. Finish setup Chapter 5 Related topics • "Print the wireless network test" on page 23 • "Wireless setup troubleshooting" on and off • Print the wireless network test Print network... network settings for a wireless network installation. 4. Follow the onscreen instructions for the HP All-in-One through the HP All-in -One Unplug the USB connection from the control panel The HP All-in -One with a USB connection, you can use the general directions below. This includes printing...
... mode, and network name (SSID). 22 Finish setting up the HP All-in -One control panel. Finish setup Chapter 5 Related topics • "Print the wireless network test" on page 23 • "Wireless setup troubleshooting" on and off • Print the wireless network test Print network... network settings for a wireless network installation. 4. Follow the onscreen instructions for the HP All-in-One through the HP All-in -One Unplug the USB connection from the control panel The HP All-in -One with a USB connection, you can use the general directions below. This includes printing...
User Guide
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...To restore network defaults 1. Print the wireless network test The wireless network test performs a series of the HP All-in -One is connected directly to a computer with a USB connection, the radio is highlighted, and then press the ...time. The Wireless Network Test prints. Related topics "Network configuration page definitions" on the front of the HP All-in -One. 2. Press the button next to OK. 3. You can reset the network settings to what they ...to OK. Press the Wireless button on the front of the HP All-in -One. 2. Related topics "Wireless setup troubleshooting" on .
...To restore network defaults 1. Print the wireless network test The wireless network test performs a series of the HP All-in -One is connected directly to a computer with a USB connection, the radio is highlighted, and then press the ...time. The Wireless Network Test prints. Related topics "Network configuration page definitions" on the front of the HP All-in -One. 2. Press the button next to OK. 3. You can reset the network settings to what they ...to OK. Press the Wireless button on the front of the HP All-in -One. 2. Related topics "Wireless setup troubleshooting" on .
User Guide
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... the HP All-in -One print queue is , choose the appropriate setting to access the print carriage area. Troubleshooting 91 Troubleshooting 13 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Wireless setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors Troubleshooting tips...
... the HP All-in -One print queue is , choose the appropriate setting to access the print carriage area. Troubleshooting 91 Troubleshooting 13 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Wireless setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors Troubleshooting tips...