HP 9200c Digital Sender - Support Guide
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... site 60 Using FTP to upgrade the firmware on a direct network connection 60 Using HP Web Jetadmin to upgrade the firmware 62 Upgrading the HP Jetdirect Inside firmware 62 Maintaining the hardware ...63 Cleaning the digital sender 63 Replacing the mylar sheet 66 Diagnostics ...67 Calibrating the scanner ...68 The ADF Maintenance Kit 69 4 Troubleshooting Sources for...
... site 60 Using FTP to upgrade the firmware on a direct network connection 60 Using HP Web Jetadmin to upgrade the firmware 62 Upgrading the HP Jetdirect Inside firmware 62 Maintaining the hardware ...63 Cleaning the digital sender 63 Replacing the mylar sheet 66 Diagnostics ...67 Calibrating the scanner ...68 The ADF Maintenance Kit 69 4 Troubleshooting Sources for...
HP 9200c Digital Sender - Support Guide
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...ships with a clean, water-dampened, lint-free cloth. CAUTION 7. Wipe the rollers with an envelope containing three extra mylar sheets and installation instructions. Replacing the mylar sheet If you might damage the device. 8. Doing so might need to see vertical streaks on the scanned images, as ...replace the mylar sheet at the base of the ADF. Locate the separation pad. 9. Wipe the pad with a clean, water-dampened, lint-free cloth. 10. The envelope is in a pocket behind the ADF vinyl backing, as shown in the following figure. 66 Chapter 3 Administering the digital sender...
...ships with a clean, water-dampened, lint-free cloth. CAUTION 7. Wipe the rollers with an envelope containing three extra mylar sheets and installation instructions. Replacing the mylar sheet If you might damage the device. 8. Doing so might need to see vertical streaks on the scanned images, as ...replace the mylar sheet at the base of the ADF. Locate the separation pad. 9. Wipe the pad with a clean, water-dampened, lint-free cloth. 10. The envelope is in a pocket behind the ADF vinyl backing, as shown in the following figure. 66 Chapter 3 Administering the digital sender...
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... run from you to press each LED on and off in the envelope to test its functionality. Diagnostics Diagnostic tests can order extra mylar sheet replacement kits from the control panel to validate the hardware operation. Select CONTROL PANEL, and then select the LEDs test. Buttons test Follow ...test the functionality of the control-panel display. 1. Press the MENU button on the control panel and select the DIAGNOSTICS menu. 2. The HP part number is Q6496A. Select CONTROL PANEL, and then select the BUTTONS test. LED test Follow these instructions to test the functionality of ...
... run from you to press each LED on and off in the envelope to test its functionality. Diagnostics Diagnostic tests can order extra mylar sheet replacement kits from the control panel to validate the hardware operation. Select CONTROL PANEL, and then select the LEDs test. Buttons test Follow ...test the functionality of the control-panel display. 1. Press the MENU button on the control panel and select the DIAGNOSTICS menu. 2. The HP part number is Q6496A. Select CONTROL PANEL, and then select the BUTTONS test. LED test Follow these instructions to test the functionality of ...
HP 9200c Digital Sender - Support Guide
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...-up roller assembly ● One separation pad ● One mylar sheet kit ● An instruction booklet Follow the instructions that come with the kit to install it in the ADF in the control-panel RESETS menu to the edges of the digital-sender scans will fail and the quality of the page. The...69 The final calibration target must extend completely to YES. If they do not, use a black magic marker to extend the black areas to replace the ADF Maintenance Kit by pressing the STATUS button on the control-panel display. Press the MENU button and touch DIAGNOSTICS, and then touch CALIBRATE...
...-up roller assembly ● One separation pad ● One mylar sheet kit ● An instruction booklet Follow the instructions that come with the kit to install it in the ADF in the control-panel RESETS menu to the edges of the digital-sender scans will fail and the quality of the page. The...69 The final calibration target must extend completely to YES. If they do not, use a black magic marker to extend the black areas to replace the ADF Maintenance Kit by pressing the STATUS button on the control-panel display. Press the MENU button and touch DIAGNOSTICS, and then touch CALIBRATE...
HP 9200c Digital Sender - Support Guide
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... that the document you are trying to send is placed correctly in the ADF or on the scanned image. See Cleaning the digital sender. See Cleaning the digital sender for instructions. See Replacing the mylar sheet. ENWW Operational issues 75 See Calibrating the scanner for complete cleaning procedures. ● If possible, try scanning from the ADF, try... clean. Problem Vertical streaks appear on the glass. ● Make sure that the glass is poor. ● Make sure that does not solve the problem, replace the mylar sheet.
... that the document you are trying to send is placed correctly in the ADF or on the scanned image. See Cleaning the digital sender. See Cleaning the digital sender for instructions. See Replacing the mylar sheet. ENWW Operational issues 75 See Calibrating the scanner for complete cleaning procedures. ● If possible, try scanning from the ADF, try... clean. Problem Vertical streaks appear on the glass. ● Make sure that the glass is poor. ● Make sure that does not solve the problem, replace the mylar sheet.
HP 9200c Digital Sender - Support Guide
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... forms), the rollers might not meet the required specifications. on the network. ● Click Add... The "Find Servers" process in the HP MFP DSS Configuration Utility was not able to find an LDAP server. You might need to verify that the software can contact the server. ...the SMTP server. See Jams for media specifications. ● Clean the separation pad and the rollers. See Cleaning the digital sender. ● If the mylar sheet has recently been replaced, verify that you have accumulated a residue or been damaged. After typing in the host name or IP address of the...
... forms), the rollers might not meet the required specifications. on the network. ● Click Add... The "Find Servers" process in the HP MFP DSS Configuration Utility was not able to find an LDAP server. You might need to verify that the software can contact the server. ...the SMTP server. See Jams for media specifications. ● Clean the separation pad and the rollers. See Cleaning the digital sender. ● If the mylar sheet has recently been replaced, verify that you have accumulated a residue or been damaged. After typing in the host name or IP address of the...
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...error messages 79 LDAP replication 28 personal 30 Addressing tab, HP DSS 28 ADF bins, locating 4 calibration 68 cleaning 63 error messages 79 jams, clearing 73 jams, preventing 72 maintenance kit, replacing 69 mylar sheet, replacing 66 paper specifications 2 replace document feeder kit messages, clearing 52 speed 3 administrator contact ... page 38 Device Status page 38 diagnostics 67 Diagnostics menu, control panel 53 diagnostics, network 47 Digital Sending Software. See DSS Digital Sending tab, embedded Web server 39 display test 67 DLC/LLC settings 48 downloading firmware 60 ENWW Index 109...
...error messages 79 LDAP replication 28 personal 30 Addressing tab, HP DSS 28 ADF bins, locating 4 calibration 68 cleaning 63 error messages 79 jams, clearing 73 jams, preventing 72 maintenance kit, replacing 69 mylar sheet, replacing 66 paper specifications 2 replace document feeder kit messages, clearing 52 speed 3 administrator contact ... page 38 Device Status page 38 diagnostics 67 Diagnostics menu, control panel 53 diagnostics, network 47 Digital Sending Software. See DSS Digital Sending tab, embedded Web server 39 display test 67 DLC/LLC settings 48 downloading firmware 60 ENWW Index 109...
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... 108 declaration of conformity 107 FCC 104 Korean EMI 108 release button, jams 4 remote firmware update (RFU) 60 removing HP DSS 35 Replace Document Feeder Kit message, clearing 52 replacing ADF Maintenance Kit 69 mylar sheet 66 replicating address books 29 Resets menu, control panel 52 restoring default settings 52 rollers, cleaning 65 S scanner 2 scanner... troubleshooting 83 touch screen cleaning 63 testing 68 troubleshooting about 71 ADF feeding 76 blank pages 74 buffer overflow errors 83 cut-off pages 77 digital sending 74 e-mail 77, 80 error messages 79 faxing 77 112 Index ENWW
... 108 declaration of conformity 107 FCC 104 Korean EMI 108 release button, jams 4 remote firmware update (RFU) 60 removing HP DSS 35 Replace Document Feeder Kit message, clearing 52 replacing ADF Maintenance Kit 69 mylar sheet 66 replicating address books 29 Resets menu, control panel 52 restoring default settings 52 rollers, cleaning 65 S scanner 2 scanner... troubleshooting 83 touch screen cleaning 63 testing 68 troubleshooting about 71 ADF feeding 76 blank pages 74 buffer overflow errors 83 cut-off pages 77 digital sending 74 e-mail 77, 80 error messages 79 faxing 77 112 Index ENWW
HP 9200c Digital Sender - User Guide
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Table of contents 1 Digital-sender basics Quick access to digital-sender information 2 User-guide links ...2 Where to look for more information 2 HP 9200C Digital Sender features 3 Digital-sender parts ...4 Media specifications ...5 Software ...6 Digital-sender software ...6 Controlling digital-sending security 7 Network authentication ...7 Secure e-mail ...7 Software security ...7 2 Control panel Control-panel features ...10 Using the control-panel buttons 10 Understanding digital-sender status 11 3 Digital-sending tasks Loading documents...
Table of contents 1 Digital-sender basics Quick access to digital-sender information 2 User-guide links ...2 Where to look for more information 2 HP 9200C Digital Sender features 3 Digital-sender parts ...4 Media specifications ...5 Software ...6 Digital-sender software ...6 Controlling digital-sending security 7 Network authentication ...7 Secure e-mail ...7 Software security ...7 2 Control panel Control-panel features ...10 Using the control-panel buttons 10 Understanding digital-sender status 11 3 Digital-sending tasks Loading documents...
HP 9200c Digital Sender - User Guide
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ENWW Replacing the mylar sheet 33 If necessary, you can order extra mylar sheet replacement kits from you might need to replace the mylar sheet at the base of the ADF. NOTE AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Follow the instructions that come in the figure below, you HP sales representative. Replacing the mylar sheet If you start to see vertical streaks on the scanned...
ENWW Replacing the mylar sheet 33 If necessary, you can order extra mylar sheet replacement kits from you might need to replace the mylar sheet at the base of the ADF. NOTE AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Follow the instructions that come in the figure below, you HP sales representative. Replacing the mylar sheet If you start to see vertical streaks on the scanned...
HP 9200c Digital Sender - User Guide
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... of uppercase and lowercase letters. ● Have the system administrator check the HP DSS Authentication settings. Make sure that the device is securely connected to troubleshoot specific digital-sending problems. Problem The digital sender is not already on the scanned image. See Replacing the mylar sheet. 34 Chapter 4 Problem solving ENWW See Cleaning. Scanned pages are blank... sure that you type your password. Clean the ADF and glass. If that a page is not working. Make sure that does not solve the problem, replace the mylar sheet.
... of uppercase and lowercase letters. ● Have the system administrator check the HP DSS Authentication settings. Make sure that the device is securely connected to troubleshoot specific digital-sending problems. Problem The digital sender is not already on the scanned image. See Replacing the mylar sheet. 34 Chapter 4 Problem solving ENWW See Cleaning. Scanned pages are blank... sure that you type your password. Clean the ADF and glass. If that a page is not working. Make sure that does not solve the problem, replace the mylar sheet.
HP 9200c Digital Sender - User Guide
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...-up in the output tray. ● Clean the separation pad and the rollers. Make sure that more suggestions. ENWW Troubleshooting 35 See the HP 9200C Digital Sender Support Guide for more pages are scanning from the ADF, try changing some of the scan settings, such as resolution or file type, to ...; Make sure that the document you are not stacking up in the ADF for paper specifications. ● See Avoiding ADF jams for instructions. See Replacing the mylar sheet. ● The type of paper that the ADF can hold is 50 or fewer, depending on the glass. ● Make sure that the...
...-up in the output tray. ● Clean the separation pad and the rollers. Make sure that more suggestions. ENWW Troubleshooting 35 See the HP 9200C Digital Sender Support Guide for more pages are scanning from the ADF, try changing some of the scan settings, such as resolution or file type, to ...; Make sure that the document you are not stacking up in the ADF for paper specifications. ● See Avoiding ADF jams for instructions. See Replacing the mylar sheet. ● The type of paper that the ADF can hold is 50 or fewer, depending on the glass. ● Make sure that the...
HP 9200c Digital Sender - User Guide
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... 38 using 21 ADF cleaning 30 jams, clearing 30 loading 13 locating 4 media specifications 5 mylar sheet, replacing 33 Replace Document Feeder Kit 40 troubleshooting 35, 38 attachments, e-mail file size 20 attachments, e-mail ...panel error messages 38 language 37 lights and buttons 10 locating 4 security 7 cut-off pages 36 D digital sending file formats 17 ENWW documentation 2 documents, loading in the ADF 13 on the glass 14 E e-... guest address books 21 H hard disk 3 hardware features 3 help, online 2 HP Jetdirect Inside 3 I image enhancement 19 image quality, troubleshooting 35 Index 45
... 38 using 21 ADF cleaning 30 jams, clearing 30 loading 13 locating 4 media specifications 5 mylar sheet, replacing 33 Replace Document Feeder Kit 40 troubleshooting 35, 38 attachments, e-mail file size 20 attachments, e-mail ...panel error messages 38 language 37 lights and buttons 10 locating 4 security 7 cut-off pages 36 D digital sending file formats 17 ENWW documentation 2 documents, loading in the ADF 13 on the glass 14 E e-... guest address books 21 H hard disk 3 hardware features 3 help, online 2 HP Jetdirect Inside 3 I image enhancement 19 image quality, troubleshooting 35 Index 45
HP 9200c Digital Sender - User Guide
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..., scanning 3 media ADF jams, preventing 14 jam release button, locating 4 jams, clearing 30 specifications 5 memory included 3 troubleshooting 41 Menu button 10 MTIFF 17 mylar sheet, replacing 33 N network card, included 3 O on/off switch 4 one-touch buttons, fax 25 online help 2 original settings screen 16 output bins, ADF 4 P...19 fax 24 folder 26 scanning 15 sharpness settings 19 size, file 20 Sleep button 10 Sleep mode 11 software 3, 6 specifications digital sender features 3 media 5 speed dials, fax 24 Start button 10 Status button 10 status lights 11 Stop button 10 support guide 2 T TIFF...
..., scanning 3 media ADF jams, preventing 14 jam release button, locating 4 jams, clearing 30 specifications 5 memory included 3 troubleshooting 41 Menu button 10 MTIFF 17 mylar sheet, replacing 33 N network card, included 3 O on/off switch 4 one-touch buttons, fax 25 online help 2 original settings screen 16 output bins, ADF 4 P...19 fax 24 folder 26 scanning 15 sharpness settings 19 size, file 20 Sleep button 10 Sleep mode 11 software 3, 6 specifications digital sender features 3 media 5 speed dials, fax 24 Start button 10 Status button 10 status lights 11 Stop button 10 support guide 2 T TIFF...
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troubleshooting about 34 address book 38 ADF 35, 38 ADF jams, preventing 14 authentication errors 38 blank pages 34 canceling 38 cleaning 30 contact administrator message 39 control panel language 37 cut-off pages 36 e-mail 36, 39 error messages 38 faxing 36 flash disk 39 folders 36, 40 internal clock errors 41 jams, clearing 30 memory errors 41 mylar sheet, replacing 33 passwords 34 quality 35 Replace Document Feeder Kit 40 scanner lock 39 U user guide 2 W Web sites, support 2 workflow, sending to 27 ENWW Index 47
troubleshooting about 34 address book 38 ADF 35, 38 ADF jams, preventing 14 authentication errors 38 blank pages 34 canceling 38 cleaning 30 contact administrator message 39 control panel language 37 cut-off pages 36 e-mail 36, 39 error messages 38 faxing 36 flash disk 39 folders 36, 40 internal clock errors 41 jams, clearing 30 memory errors 41 mylar sheet, replacing 33 passwords 34 quality 35 Replace Document Feeder Kit 40 scanner lock 39 U user guide 2 W Web sites, support 2 workflow, sending to 27 ENWW Index 47