HP MFP Digital Sending Software v. 4 - User Guide
Page 7
Introduction to digital sending ENWW About this guide This guide is your reference for using the HP MFP Digital Sending Software v. 4 (DSS v. 4 which expands digital sending capabilities for instructions about the following tasks: ● Using the control panel, scanner glass, and automatic document feeder (ADF) ● Loading print media ● Resolving mechanical problems (such as jams) and other problems that came with your MFP for an HP Multifunction Peripheral (MFP). See the user guide that are not related to digital sending About this guide 1
Introduction to digital sending ENWW About this guide This guide is your reference for using the HP MFP Digital Sending Software v. 4 (DSS v. 4 which expands digital sending capabilities for instructions about the following tasks: ● Using the control panel, scanner glass, and automatic document feeder (ADF) ● Loading print media ● Resolving mechanical problems (such as jams) and other problems that came with your MFP for an HP Multifunction Peripheral (MFP). See the user guide that are not related to digital sending About this guide 1
HP 9200c Digital Sender - Support Guide
Page 6
... FTP to upgrade the firmware on a direct network connection 60 Using HP Web Jetadmin to upgrade the firmware 62 Upgrading the HP Jetdirect Inside firmware 62 Maintaining the hardware ...63 Cleaning the digital sender 63 Replacing the mylar sheet 66 Diagnostics ...67 Calibrating the scanner ...68 The ADF Maintenance Kit 69 4 Troubleshooting Sources for information...
... FTP to upgrade the firmware on a direct network connection 60 Using HP Web Jetadmin to upgrade the firmware 62 Upgrading the HP Jetdirect Inside firmware 62 Maintaining the hardware ...63 Cleaning the digital sender 63 Replacing the mylar sheet 66 Diagnostics ...67 Calibrating the scanner ...68 The ADF Maintenance Kit 69 4 Troubleshooting Sources for information...
HP 9200c Digital Sender - Support Guide
Page 9
... not have analog fax capability.) ● Workflow-Scan a document and save it to a folder on the network. The digital sender includes a flatbed scanner as well as an automatic document feeder (ADF) that can also make use of Lightweight Directory Access Protocol (LDAP) to ... up as a standalone unit on the network and does not require network privileges for administration. 1 About the digital sender The HP 9200C Digital Sender connects directly to your network, installing the HP DSS program that are located elsewhere on a network. A printer can also be printed. ● Network Folder...
... not have analog fax capability.) ● Workflow-Scan a document and save it to a folder on the network. The digital sender includes a flatbed scanner as well as an automatic document feeder (ADF) that can also make use of Lightweight Directory Access Protocol (LDAP) to ... up as a standalone unit on the network and does not require network privileges for administration. 1 About the digital sender The HP 9200C Digital Sender connects directly to your network, installing the HP DSS program that are located elsewhere on a network. A printer can also be printed. ● Network Folder...
HP 9200c Digital Sender - Support Guide
Page 10
Paper handling The HP 9200C Digital Sender supports the following are carried out by the HP Digital Sending Software (HP DSS), which is included with the device. ● ADF-The legal-size ADF accepts up to 50 pages, and includes built-in duplexing for scanning ...both sides of a double-sided document. ● Interactive touchscreen control panel-Intuitive onscreen menus and wizards help you to complete digital-sending tasks. ● Flatbed scanner-The letter/A4-size scanner can be stacked in both black-and-white and color, with the ability to scan up to 1 mm (0.04 inch) from...
Paper handling The HP 9200C Digital Sender supports the following are carried out by the HP Digital Sending Software (HP DSS), which is included with the device. ● ADF-The legal-size ADF accepts up to 50 pages, and includes built-in duplexing for scanning ...both sides of a double-sided document. ● Interactive touchscreen control panel-Intuitive onscreen menus and wizards help you to complete digital-sending tasks. ● Flatbed scanner-The letter/A4-size scanner can be stacked in both black-and-white and color, with the ability to scan up to 1 mm (0.04 inch) from...
HP 9200c Digital Sender - Support Guide
Page 13
11 Scanner lock 12 Serial number The following figure shows the features of the digital sender control panel. 12 11 10 9 3 1 2 45 6 7 8 1 Touchscreen graphical display 2 Numeric keypad 3 RESET button 4 MENU button 5 SLEEP button and LED 6 STATUS button 7 STOP button 8 START button and LED 9 Attention LED 10 Data LED 11 Ready LED 12 Contrast control wheel ENWW Specifications 5
11 Scanner lock 12 Serial number The following figure shows the features of the digital sender control panel. 12 11 10 9 3 1 2 45 6 7 8 1 Touchscreen graphical display 2 Numeric keypad 3 RESET button 4 MENU button 5 SLEEP button and LED 6 STATUS button 7 STOP button 8 START button and LED 9 Attention LED 10 Data LED 11 Ready LED 12 Contrast control wheel ENWW Specifications 5
HP 9200c Digital Sender - Support Guide
Page 61
...has appeared on and off the device never enters power save mode. Use this menu item to their factory defaults. See Parts of the digital sender for the active I/O. Set this setting to be replaced. ENWW Item RESTORE FACTORY SETTINGS Values None SLEEP MODE LOCK CARRIAGE OFF ON None ... YES after a new kit has been installed. The default setting is off . Use this menu item if you are unable to engage the Scanner Lock. Diagnostics menu The Diagnostics menu contains the following items. Using the control-panel menus 53 If Sleep Mode is ON. The Replace Document...
...has appeared on and off the device never enters power save mode. Use this menu item to their factory defaults. See Parts of the digital sender for the active I/O. Set this setting to be replaced. ENWW Item RESTORE FACTORY SETTINGS Values None SLEEP MODE LOCK CARRIAGE OFF ON None ... YES after a new kit has been installed. The default setting is off . Use this menu item if you are unable to engage the Scanner Lock. Diagnostics menu The Diagnostics menu contains the following items. Using the control-panel menus 53 If Sleep Mode is ON. The Replace Document...
HP 9200c Digital Sender - Support Guide
Page 62
... These are tests to make sure that it is locked and can only be opened by a service technician. 54 Chapter 3 Administering the digital sender ENWW BUTTONS Instructs you to press each LED on . TOUCHSCREEN Divides the display into squares of a grid. You are functioning correctly. Item...PANEL Values or submenu items Explanation None Selecting this item to begin the scanner calibration process. DISPLAY Shows test patterns on the selected scanner component and then asks the user to verify that the scanner components are then instructed to touch each square and see if the touch...
... These are tests to make sure that it is locked and can only be opened by a service technician. 54 Chapter 3 Administering the digital sender ENWW BUTTONS Instructs you to press each LED on . TOUCHSCREEN Divides the display into squares of a grid. You are functioning correctly. Item...PANEL Values or submenu items Explanation None Selecting this item to begin the scanner calibration process. DISPLAY Shows test patterns on the selected scanner component and then asks the user to verify that the scanner components are then instructed to touch each square and see if the touch...
HP 9200c Digital Sender - Support Guide
Page 71
... the touchscreen Clean the touchscreen when needed to the main device list and select the digital sender again. 10. Solvents or cleaners can include cleaning, replacing parts, and calibrating the digital-sender scanner. ENWW Maintaining the hardware 63 In Web Jetadmin, return to clear away fingerprints or ...dust build-up. Maintaining the hardware Maintaining the digital sender can damage the touchscreen. Clean the inside with a water-dampened cloth. Do not press hard on HP Web Jetadmin. To clean it gently with a clean, water-dampened, lint-free...
... the touchscreen Clean the touchscreen when needed to the main device list and select the digital sender again. 10. Solvents or cleaners can include cleaning, replacing parts, and calibrating the digital-sender scanner. ENWW Maintaining the hardware 63 In Web Jetadmin, return to clear away fingerprints or ...dust build-up. Maintaining the hardware Maintaining the digital sender can damage the touchscreen. Clean the inside with a water-dampened cloth. Do not press hard on HP Web Jetadmin. To clean it gently with a clean, water-dampened, lint-free...
HP 9200c Digital Sender - Support Guide
Page 76
... the offset from the lines or rows of the scanner calibration process is CALIBRATION.PDF. 2. Print the first pass of the image accurately. The touchscreen test divides the screen into the printer. 68 Chapter 3 Administering the digital sender ENWW Go to the http://www.hp.com/go/9200c_scanner_cal Web page and follow the instructions...
... the offset from the lines or rows of the scanner calibration process is CALIBRATION.PDF. 2. Print the first pass of the image accurately. The touchscreen test divides the screen into the printer. 68 Chapter 3 Administering the digital sender ENWW Go to the http://www.hp.com/go/9200c_scanner_cal Web page and follow the instructions...
HP 9200c Digital Sender - Support Guide
Page 77
...guides. 3. After the calibration target has passed through the ADF once, reposition it . Order Part Number Q5997A when you need to the digital sender. 2. Take the calibration target to install a new ADF Maintenance Kit. You can view the remaining life of the page. After the ...second pass, the calibration is time to the edges of the digital-sender scans will be degraded. ENWW Maintaining the hardware 69 To calibrate the scanner 1. Print the second pass. The ADF Maintenance Kit includes the following figure. After replacing the ...
...guides. 3. After the calibration target has passed through the ADF once, reposition it . Order Part Number Q5997A when you need to the digital sender. 2. Take the calibration target to install a new ADF Maintenance Kit. You can view the remaining life of the page. After the ...second pass, the calibration is time to the edges of the digital-sender scans will be degraded. ENWW Maintaining the hardware 69 To calibrate the scanner 1. Print the second pass. The ADF Maintenance Kit includes the following figure. After replacing the ...
HP 9200c Digital Sender - Support Guide
Page 83
...the document you are trying to send is placed correctly in the ADF or on the scanned image. See Cleaning the digital sender for instructions. See Cleaning the digital sender. Placement of the scan settings, such as resolution or file type, to be wrong, . ● Make sure that... does not solve the problem, replace the mylar sheet. Action to be recalibrated. If the image that the glass is placed correctly in the ADF or on the glass. ● The scanner...
...the document you are trying to send is placed correctly in the ADF or on the scanned image. See Cleaning the digital sender for instructions. See Cleaning the digital sender. Placement of the scan settings, such as resolution or file type, to be wrong, . ● Make sure that... does not solve the problem, replace the mylar sheet. Action to be recalibrated. If the image that the glass is placed correctly in the ADF or on the glass. ● The scanner...
HP 9200c Digital Sender - Support Guide
Page 88
... capacity. A problem exists with a lower resolution setting, smaller file size setting, or fewer pages. The digital sender cannot communicate with Job failed Error executing digital send job. CHECK SCANNER LOCK. The device is incorrect. Check the network connection. Double check the e-mail addresses and send the .... Make sure that the HP DSS server is canceling a send job. The user is in the unlocked position. (See Parts of the digital sender for all pending jobs to view an empty event log by selecting Show Event Log from the scanner glass. See Troubleshooting SMTP ...
... capacity. A problem exists with a lower resolution setting, smaller file size setting, or fewer pages. The digital sender cannot communicate with Job failed Error executing digital send job. CHECK SCANNER LOCK. The device is incorrect. Check the network connection. Double check the e-mail addresses and send the .... Make sure that the HP DSS server is canceling a send job. The user is in the unlocked position. (See Parts of the digital sender for all pending jobs to view an empty event log by selecting Show Event Log from the scanner glass. See Troubleshooting SMTP ...
HP 9200c Digital Sender - Support Guide
Page 90
... phone number. SMTP Gateway Not Responding The SMTP gateway has exceeded a timeout value. The digital sender is incorrect or was mistyped. The device is unable to bring it out of the HP MFP DSS Configuration Utility are correct for your network. The device is unable to add a... location of the scanner lock.) Sleep mode on the Authentication tab of sleep mode. Please enter correct login. Wait and try to replace the ADF Maintenance Kit. Verify that the scanner lock is in the unlocked position. (See Parts of the digital sender for Digital Sending. Contact administrator...
... phone number. SMTP Gateway Not Responding The SMTP gateway has exceeded a timeout value. The digital sender is incorrect or was mistyped. The device is unable to bring it out of the HP MFP DSS Configuration Utility are correct for your network. The device is unable to add a... location of the scanner lock.) Sleep mode on the Authentication tab of sleep mode. Please enter correct login. Wait and try to replace the ADF Maintenance Kit. Verify that the scanner lock is in the unlocked position. (See Parts of the digital sender for Digital Sending. Contact administrator...
HP 9200c Digital Sender - Support Guide
Page 92
...reset to clear the error and continue sending. The scanner has encountered an error. If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer or go to http://www.hp.com/support/9200c.) 84 Chapter 4 Troubleshooting ENWW Pressing START should clear... this message persists, contact an HP-authorized service or support provider. (See the HP support flyer or go to http://www.hp.com/ support/9200c.) An error occurred in the unlocked position. (See Parts of the digital sender for the location of the scanner lock.) The connection between the ...
...reset to clear the error and continue sending. The scanner has encountered an error. If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer or go to http://www.hp.com/support/9200c.) 84 Chapter 4 Troubleshooting ENWW Pressing START should clear... this message persists, contact an HP-authorized service or support provider. (See the HP support flyer or go to http://www.hp.com/ support/9200c.) An error occurred in the unlocked position. (See Parts of the digital sender for the location of the scanner lock.) The connection between the ...
HP 9200c Digital Sender - Support Guide
Page 117
See DSS Digital Sending tab, embedded Web server 39 display test 67 DLC/LLC settings 48 downloading firmware 60 ENWW Index 109 Index A ABM (Address Book Manager) 58 About tab, HP DSS 35 access denied 79 acoustic emissions 102 activity log 35, 58 Address Book Manager 58 address ...bins, ADF 4 blank pages 74 buffer overflow errors 83 buttons, control panel locating 5 testing 67 C calibration 68 Canadian DOC statement 108 check scanner lock 80 cleaning 63 clock, troubleshooting 83 Configuration page 38, 41 Configure Device menu, control panel 41 Configure Device page 39 contracts, maintenance ...
See DSS Digital Sending tab, embedded Web server 39 display test 67 DLC/LLC settings 48 downloading firmware 60 ENWW Index 109 Index A ABM (Address Book Manager) 58 About tab, HP DSS 35 access denied 79 acoustic emissions 102 activity log 35, 58 Address Book Manager 58 address ...bins, ADF 4 blank pages 74 buffer overflow errors 83 buttons, control panel locating 5 testing 67 C calibration 68 Canadian DOC statement 108 check scanner lock 80 cleaning 63 clock, troubleshooting 83 Configuration page 38, 41 Configure Device menu, control panel 41 Configure Device page 39 contracts, maintenance ...
HP 9200c Digital Sender - Support Guide
Page 120
... menu, control panel 52 restoring default settings 52 rollers, cleaning 65 S scanner 2 scanner calibration 68 scanner head lock 4, 52 Secondary E-mail tab, HP DSS 13 security authentication settings 14 e-mail 13 embedded Web server settings 39...52 SMTP servers configuring 10 IP address, setting 47 troubleshooting 76, 93 software embedded Web server 37 HP DSS, opening 9 HP Web Jetadmin 40 licenses 9 restricting access 55 uninstalling 35 warranty 98 space requirements 8 specifications acoustic ... errors 83 cut-off pages 77 digital sending 74 e-mail 77, 80 error messages 79 faxing 77 112 Index ENWW
... menu, control panel 52 restoring default settings 52 rollers, cleaning 65 S scanner 2 scanner calibration 68 scanner head lock 4, 52 Secondary E-mail tab, HP DSS 13 security authentication settings 14 e-mail 13 embedded Web server settings 39...52 SMTP servers configuring 10 IP address, setting 47 troubleshooting 76, 93 software embedded Web server 37 HP DSS, opening 9 HP Web Jetadmin 40 licenses 9 restricting access 55 uninstalling 35 warranty 98 space requirements 8 specifications acoustic ... errors 83 cut-off pages 77 digital sending 74 e-mail 77, 80 error messages 79 faxing 77 112 Index ENWW
HP 9200c Digital Sender - User Guide
Page 9
...and decipher the information, and perform the appropriate operation on the network. HP 9200C Digital Sender features The HP 9200C Digital Sender helps you complete digital-sending tasks. ● Flatbed scanner-The letter/A4-size scanner can scan both black-and-white and color documents, with the ability to... the document. Hardware features The device includes the following digital sending features: ● Send to e-mail-Scan a document and send it to a folder on the scanned image. ENWW HP 9200C Digital Sender features 3 The digital sender can also be set up to e-mail addresses, fax...
...and decipher the information, and perform the appropriate operation on the network. HP 9200C Digital Sender features The HP 9200C Digital Sender helps you complete digital-sending tasks. ● Flatbed scanner-The letter/A4-size scanner can scan both black-and-white and color documents, with the ability to... the document. Hardware features The device includes the following digital sending features: ● Send to e-mail-Scan a document and send it to a folder on the scanned image. ENWW HP 9200C Digital Sender features 3 The digital sender can also be set up to e-mail addresses, fax...
HP 9200c Digital Sender - User Guide
Page 10
Digital-sender parts Before using the digital sender, familiarize yourself with its parts. 1 Jam release button 2 Control panel 3 On/off switch 4 Output bin 5 ADF input bin 6 ADF cable 7 Control-panel cable 8 10/100Base-T network port 9 EIO port 10 Power connector 11 Scanner lock 12 Serial number 4 Chapter 1 Digital-sender basics ENWW
Digital-sender parts Before using the digital sender, familiarize yourself with its parts. 1 Jam release button 2 Control panel 3 On/off switch 4 Output bin 5 ADF input bin 6 ADF cable 7 Control-panel cable 8 10/100Base-T network port 9 EIO port 10 Power connector 11 Scanner lock 12 Serial number 4 Chapter 1 Digital-sender basics ENWW
HP 9200c Digital Sender - User Guide
Page 19
...automatically scans both sides of the pages). To load the ADF 1. If you can use either the automatic document feeder (ADF) or the scanner glass to select the double-sided option in the ADF Using the ADF, you are scanning a double-sided document, be sure to load documents... for digital sending. Load the document face-up to carry out common digital-sending tasks. Use the following sections for more information. See Changing the Original Settings for more information). Adjust ...
...automatically scans both sides of the pages). To load the ADF 1. If you can use either the automatic document feeder (ADF) or the scanner glass to select the double-sided option in the ADF Using the ADF, you are scanning a double-sided document, be sure to load documents... for digital sending. Load the document face-up to carry out common digital-sending tasks. Use the following sections for more information. See Changing the Original Settings for more information). Adjust ...
HP 9200c Digital Sender - User Guide
Page 20
... was previously folded, flatten it . Open the top of the device. 4. Loading documents onto the glass Use the scanner glass to scan small, lightweight (less than 46 g/m2 or 12 lb), or irregularly sized originals, such as receipts..., newspaper clippings, photographs, or old or worn documents. To use the scanner glass 1. If the operating environment is square and straight and the paper guides are affixed to the pages being scanned...static electricity. Close the top of the device. 2. Press START. 14 Chapter 3 Digital-sending tasks ENWW
... was previously folded, flatten it . Open the top of the device. 4. Loading documents onto the glass Use the scanner glass to scan small, lightweight (less than 46 g/m2 or 12 lb), or irregularly sized originals, such as receipts..., newspaper clippings, photographs, or old or worn documents. To use the scanner glass 1. If the operating environment is square and straight and the paper guides are affixed to the pages being scanned...static electricity. Close the top of the device. 2. Press START. 14 Chapter 3 Digital-sending tasks ENWW