HP 9000 Superdome SX2000 Support and Manuals
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Popular HP 9000 Superdome SX2000 Manual Pages
HP Servers running HP-UX - getsysinfo.sh 9.19 data collection script readme and FAQ - Page 1
...troubleshooting from a running of sasmgr -sw : capture additional information needed unless HP support asks to use a specific....uu (ascii) -n FN: explicitly set output filename to 1024 kB -f "regexp...Superdome 2 OA: option -sd2
sginfo
-shell script to this document is a data collection shell (ksh) script for HP-UX (≥ 10.20) used by HP support. In addition to obtain Service...
HP Servers running HP-UX - getsysinfo.sh 9.19 data collection script readme and FAQ - Page 2
... is in the same dir) If one step. It then collects all data necessary to troubleshoot recent hardware problems.
ksh getsysinfo.sh
Note: The script is much more easy than collecting everything manually. And running a script is only tested with Korn Shell (/usr/bin/ksh) and also works with the Posix default shell...
HP Servers running HP-UX - getsysinfo.sh 9.19 data collection script readme and FAQ - Page 5
... enclosures and Superdome 2 Servers.... password to...set) detect if an enclosure is present and by mission critical HP support...Service Guard cmcld is running) output of sfmconfig -w -q (system fault manager config) /var/opt/sfm/log/event.log system fault manager logs similar to EMS event.log /etc/shutdownlog EVA diskarray infos used ) -san: Output of tddiag if fibre channel cards exist for this driver...
HP Integrity Servers and HP 9000 Servers Firmware Update Options - Page 7
... User Interface (GUI) and a non-interactive Command Line Interface (CLI). HP OSIFM supports HP 9000 systems and pre-2010 HP Integrity systems.
HP Smart Update Manager (HP SUM) 7 The tool is a tool that takes advantage of the operating system installed on the blade or server. HP SUM can perform firmware updates while the Integrity system is online or offline, powered on or...
Generic Site Preparation Guide - Edition 6 - Page 10
... the following recommendations.
Use the highest percentage cabinet perforation possible to a No Trouble Found (NTF) diagnosis. Cabinet blanking panels must be used in certain parts of accidents during equipment servicing. Federal and local safety codes govern computer installations. Cabinet Recommendations
Use third party cabinets whose product designs have been carefully...
Generic Site Preparation Guide - Edition 6 - Page 39
...
Documentation feedback
HP welcomes your feedback. 2 Support and other resources
Contacting HP
Before you contact HP
Be sure to have purchased a Care Pack (service upgrade), call contact HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error message •...
BCS Global Limited Warranty and Technical Support - Page 1
BCS Global Limited Warranty and Technical Support
HP Part Number: 5900-2645 Published: December 2012 Edition: 7
BCS Global Limited Warranty and Technical Support - Page 7
... that HP replace them for you, this service.
• Parts for which customer self repair is required to HP. On-site warranty service
Your HP Limited Warranty may include an on availability and where geography permits, CSR parts will be scheduled during the diagnosis period, HP identifies that the repair can be returned to repair a defect, the call the HP Technical Support Center...
BCS Global Limited Warranty and Technical Support - Page 10
... day response
10 BCS Global Limited Warranty and Technical Support Firmware upgrade & pre-upgrade tasks
Onsite Warranty Service Normal Business Hours Next Business Day
Remote monitoring and email notification of errors & events
CSR6: Available on some parts. Firmware upgrade & pre-upgrade tasks
Onsite Warranty Service for service events not remedied either remotely or through CSR6
Normal...
BCS Global Limited Warranty and Technical Support - Page 11
...CSR6: Available on some parts. Firmware upgrade & pre-upgrade tasks
Onsite Warranty Service Same business 4-hour response
Trusted Compliance 1 year Solution for component CSR details. For details, please consult product specifications at time of errors & events
CSR6: Available on some parts.
Go to extend and expand your HP Hardware Product. Go to www.hp.com/go / csrparts for...
BCS Global Limited Warranty and Technical Support - Page 14
... 5000 CP1000 Series and model CM1415
HP Pavilion Desktop PC Support & Spare Parts
1300 721 147 If dialling internationally: +61 3 8833 5000
Compaq Presario PC Support & Spare Parts
1300 888 423 If dialling internationally: +61 3 8833 5000
HP MediaSmart Server & HP StorageWorks DataVault 1 800 83 9667
HP Calculators
1 300 551 664
HP WebOS support (Including HP TouchPad and Palm products...
HP Installation Guide, HP Integrity Superdome/sx2000 and HP 9000 Superdome/sx2000 Servers - Page 1
HP Installation Guide, HP Integrity Superdome/sx2000 and HP 9000 Superdome/sx2000 Servers
HP Part Number: 5992-1042 Published: July 2011 Edition: 9
HP Installation Guide, HP Integrity Superdome/sx2000 and HP 9000 Superdome/sx2000 Servers - Page 7
... System
This section describes what to the cabinet. WARNING! Gathering LAN Information The Support Management Station (SMS) connects to verify that all equipment shipped from HP.
One of more than 15 degrees. The unpacking instructions are not complete, ensure that the installation site is labeled "Open Me First." Use this packing slip to the...
HP Installation Guide, HP Integrity Superdome/sx2000 and HP 9000 Superdome/sx2000 Servers - Page 40
... can be installed in design. The SMS software and 3 Revisions of Superdome Firmware history are from their respective shipping containers.
40 Installing the System Installing the SMS Support Shelf
1. Ensure...identified correctly. Figure 36 3/4 Front View of the Superdome cabinet(s). Unpack the HP Compaq 6200 Pro Series SMS and Support Shelf from the front. Adding an IOX Cabinet
There...
HP Installation Guide, HP Integrity Superdome/sx2000 and HP 9000 Superdome/sx2000 Servers - Page 49
...settings for each window. Model String
: 9000/800/SD32B
Complex System Name : maggie
Original Product Number: A5201A
Current Product Number : A9834A
UUID
: ffffffff-ffff-ffff-ffff-ffffffffffff
Creator Manufacturer : hp
Creator Product Name : superdome...Booting and Verifying the System
After installing the system, verify that the proper hardware is installed and booted. Connecting to the MP...
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