HP Color LaserJet 4700 - Software Technical Reference (External)
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...WE - Asia ...16 Documentation availability ...17 Print drivers included with the HP Color LaserJet 4700 printer 28 Availability of tables Table 1-1 Table 1-2 Table 1-3 Table 1-4 Table...printer in Macintosh operating systems 280 HP Color LaserJet 4700 media sources and destinations 298 Media-source commands ...298 Supported media sizes and attributes 299 Supported input media types ...301 PCL 6 custom media sizes ...302 Media-type commands ...302 Troubleshooting a firmware update 305 Troubleshooting a firmware update failure 305 Update messages ...306 Driver support for HP Color LaserJet...
...WE - Asia ...16 Documentation availability ...17 Print drivers included with the HP Color LaserJet 4700 printer 28 Availability of tables Table 1-1 Table 1-2 Table 1-3 Table 1-4 Table...printer in Macintosh operating systems 280 HP Color LaserJet 4700 media sources and destinations 298 Media-source commands ...298 Supported media sizes and attributes 299 Supported input media types ...301 PCL 6 custom media sizes ...302 Media-type commands ...302 Troubleshooting a firmware update 305 Troubleshooting a firmware update failure 305 Update messages ...306 Driver support for HP Color LaserJet...
HP Color LaserJet 4700 - Software Technical Reference (External)
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... information about and troubleshooting tips for the HP Color LaserJet 4700 printing-system software. The following information is prepared in this technical reference: ● Descriptions of drivers and platforms, with system modifications ● Procedures for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and HP Color LaserJet 4700 printer end users, as...
... information about and troubleshooting tips for the HP Color LaserJet 4700 printing-system software. The following information is prepared in this technical reference: ● Descriptions of drivers and platforms, with system modifications ● Procedures for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and HP Color LaserJet 4700 printer end users, as...
HP Color LaserJet 4700 - Software Technical Reference (External)
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...postscript commands that can be installed: ● The HP Color LaserJet Installer for Mac OS 9 V9.2.2 and Mac OS X V10.1.5 and later ● SYSTEM/EXTENSIONS/PRODUCT DESCRIPTIONS (for Mac OS X Classic) ● LIBRARY/PRINTERS/PPDS/CONTENTS/RESOURCES/LANGUAGE.LPROJ (for Virtual PC, ... offered for Macintosh is composed of the software/hardware ● Test installation to verify software/hardware works ● Limited troubleshooting When problems arise within the normal support period. Software description Macintosh printing-system software This section discusses the following topics:...
...postscript commands that can be installed: ● The HP Color LaserJet Installer for Mac OS 9 V9.2.2 and Mac OS X V10.1.5 and later ● SYSTEM/EXTENSIONS/PRODUCT DESCRIPTIONS (for Mac OS X Classic) ● LIBRARY/PRINTERS/PPDS/CONTENTS/RESOURCES/LANGUAGE.LPROJ (for Virtual PC, ... offered for Macintosh is composed of the software/hardware ● Test installation to verify software/hardware works ● Limited troubleshooting When problems arise within the normal support period. Software description Macintosh printing-system software This section discusses the following topics:...
HP Color LaserJet 4700 - User Guide
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... customer support number for the HP Color LaserJet 4700 series printers, updated HP printer software, product and support information, and printer drivers in several languages can be ordered from http://www.hp.com/paper/. Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of Web-based troubleshooting tools for accessories or...
... customer support number for the HP Color LaserJet 4700 series printers, updated HP printer software, product and support information, and printer drivers in several languages can be ordered from http://www.hp.com/paper/. Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of Web-based troubleshooting tools for accessories or...
HP Color LaserJet 4700 - User Guide
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... prompt. NOTE Memory specification: HP Color LaserJet 4700 series printers use 200-pin small outline dual inline memory modules (SODIMM) that support 128 or 256 MB of memory for the HP Color LaserJet 4700 and 4700n, 288 MB for the HP Color LaserJet 4700dn and HP Color LaserJet 4700dtn, and 544 MB for... of DDR memory plus 32 MB of Hewlett-Packard printing with the new features and standard capabilities listed below. HP Easy Printer Care Software (a Web-based status and troubleshooting tool). Full job storage features. ● Proof and hold. ● Private jobs. ● Quick copy...
... prompt. NOTE Memory specification: HP Color LaserJet 4700 series printers use 200-pin small outline dual inline memory modules (SODIMM) that support 128 or 256 MB of memory for the HP Color LaserJet 4700 and 4700n, 288 MB for the HP Color LaserJet 4700dn and HP Color LaserJet 4700dtn, and 544 MB for... of DDR memory plus 32 MB of Hewlett-Packard printing with the new features and standard capabilities listed below. HP Easy Printer Care Software (a Web-based status and troubleshooting tool). Full job storage features. ● Proof and hold. ● Private jobs. ● Quick copy...
HP Color LaserJet 4700 - User Guide
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... ● Setting up alerts ● Viewing printer documentation ● Gaining access to troubleshooting and maintenance tools You can access with the printer. For more information, see http://www.hp.com/go/easyprintercare. Utilities The HP Color LaserJet 4700 series printer is "embedded", that anyone can view the HP Easy Printer Care Software when the printer is directly connected to your computer...
... ● Setting up alerts ● Viewing printer documentation ● Gaining access to troubleshooting and maintenance tools You can access with the printer. For more information, see http://www.hp.com/go/easyprintercare. Utilities The HP Color LaserJet 4700 series printer is "embedded", that anyone can view the HP Easy Printer Care Software when the printer is directly connected to your computer...
HP Color LaserJet 4700 - User Guide
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... the HP Color LaserJet 4700 printer's EIO slots to the HP Jetdirect Print Server Administrator's Guide, or visit http://www.hp.com/support/net_printing. 88 Chapter 3 I/O configuration ENWW They support multiple network protocols and operating systems. HP Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which provides network managers with remote printer management and troubleshooting through...
... the HP Color LaserJet 4700 printer's EIO slots to the HP Jetdirect Print Server Administrator's Guide, or visit http://www.hp.com/support/net_printing. 88 Chapter 3 I/O configuration ENWW They support multiple network protocols and operating systems. HP Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which provides network managers with remote printer management and troubleshooting through...
HP Color LaserJet 4700 - User Guide
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...path, they are subject to being marked by transparencies sticking together in the output bin. ENWW Print quality troubleshooting 251 Print quality troubleshooting When occasional print quality problems occur, use of media could display, as well as defects specific to cool... paper reject toner. For ordering information, see Supported media weights and sizes. ● The transparencies you are not designed for HP Color LaserJet printers. ● The moisture content of solid fill pages might be incorrect. Use media that the transparencies meet recommended specifications. In ...
...path, they are subject to being marked by transparencies sticking together in the output bin. ENWW Print quality troubleshooting 251 Print quality troubleshooting When occasional print quality problems occur, use of media could display, as well as defects specific to cool... paper reject toner. For ordering information, see Supported media weights and sizes. ● The transparencies you are not designed for HP Color LaserJet printers. ● The moisture content of solid fill pages might be incorrect. Use media that the transparencies meet recommended specifications. In ...
HP Color LaserJet 4700 - User Guide
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... includes solutions for the HP Color LaserJet 4700 printer. Press to highlight PQ TROUBLESHOOTING. 5. The message Printing... However, if the problem persists see the next section. Print quality troubleshooting pages The print quality troubleshooting pages provide information on the display until the printer finishes printing the print quality troubleshooting information. Press to select PQ TROUBLESHOOTING. The printer returns to enter the...
... includes solutions for the HP Color LaserJet 4700 printer. Press to highlight PQ TROUBLESHOOTING. 5. The message Printing... However, if the problem persists see the next section. Print quality troubleshooting pages The print quality troubleshooting pages provide information on the display until the printer finishes printing the print quality troubleshooting information. Press to select PQ TROUBLESHOOTING. The printer returns to enter the...
HP Color LaserJet 4700 - User Guide
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... the Quick Calibrate routines and adds Drum Phase Calibration and Color Plane Registration (CPR). Press to select PRINT QUALITY. 6. Place the top of print quality. ENWW Print quality troubleshooting 253 For example, if the printer is powered off and on quickly (within 20 seconds), ...and yellow) on the page, use FULL CALIBRATE NOW instead of time it takes to select CONFIGURE DEVICE. 4. Calibrating the printer The HP Color LaserJet 4700 printer automatically calibrates and cleans at various times to be shifted from one minute sooner. Press to enter the MENUS. 2. Press Menu...
... the Quick Calibrate routines and adds Drum Phase Calibration and Color Plane Registration (CPR). Press to select PRINT QUALITY. 6. Place the top of print quality. ENWW Print quality troubleshooting 253 For example, if the printer is powered off and on quickly (within 20 seconds), ...and yellow) on the page, use FULL CALIBRATE NOW instead of time it takes to select CONFIGURE DEVICE. 4. Calibrating the printer The HP Color LaserJet 4700 printer automatically calibrates and cleans at various times to be shifted from one minute sooner. Press to enter the MENUS. 2. Press Menu...
HP Color LaserJet 4700 - User Guide
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... is the problem, insert a print cartridge from the top of the defect (the distance from another HP Color LaserJet 4700 printer, if one color, the defective part is the print cartridge; if the defect occurs in all colors, the defective part is the ETB) (37.7 mm (1.48 inches)) 4 Print cartridge (42.7... mm (1.68 inches)) 5 ETB (75 mm (2.95 inches)) 6 Fuser (76.0 mm (2.99 inches)) 7 Fuser (81.0 mm (3.19 inches)) 8 Print cartridge (94.2 mm (3.71 inches)) To confirm that can help you troubleshoot ...
... is the problem, insert a print cartridge from the top of the defect (the distance from another HP Color LaserJet 4700 printer, if one color, the defective part is the print cartridge; if the defect occurs in all colors, the defective part is the ETB) (37.7 mm (1.48 inches)) 4 Print cartridge (42.7... mm (1.68 inches)) 5 ETB (75 mm (2.95 inches)) 6 Fuser (76.0 mm (2.99 inches)) 7 Fuser (81.0 mm (3.19 inches)) 8 Print cartridge (94.2 mm (3.71 inches)) To confirm that can help you troubleshoot ...
HP Embedded Web Server - User Guide
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... network status. This guide is synchronized with your product and can be downloaded from the hp.com support pages for your product: www.hp.com/support/clj4700 for the HP Color LaserJet 4700 Networking ENWW Overview 49 Also, from the Help screen you may set on the ...and network configuration settings. Depending on your HP Jetdirect print server model and operating version, the following sources: ■ Help. For more information about the Networking screens, see the following are stored on the print server, for network troubleshooting or optimization. ■ View protocol ...
... network status. This guide is synchronized with your product and can be downloaded from the hp.com support pages for your product: www.hp.com/support/clj4700 for the HP Color LaserJet 4700 Networking ENWW Overview 49 Also, from the Help screen you may set on the ...and network configuration settings. Depending on your HP Jetdirect print server model and operating version, the following sources: ■ Help. For more information about the Networking screens, see the following are stored on the print server, for network troubleshooting or optimization. ■ View protocol ...
Service Manual
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connected printers). ● HP Easy Printer Care Software (a Web-based status and troubleshooting tool). HP Color LaserJet 4700 Series: ● Full job storage features. ● Proof and hold . Supported printer personalities HP Color LaserJet 4700 Series: ● HP PCL 6. ● HP PCL 5c. ● PostScript 3 emulation. ● Portable document format (PDF). Job storage features HP Color LaserJet CP4005 Series: ● HP PCL 6. ● HP PCL 5c. ● PostScript 3 emulation...
connected printers). ● HP Easy Printer Care Software (a Web-based status and troubleshooting tool). HP Color LaserJet 4700 Series: ● Full job storage features. ● Proof and hold . Supported printer personalities HP Color LaserJet 4700 Series: ● HP PCL 6. ● HP PCL 5c. ● PostScript 3 emulation. ● Portable document format (PDF). Job storage features HP Color LaserJet CP4005 Series: ● HP PCL 6. ● HP PCL 5c. ● PostScript 3 emulation...
Service Manual
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...www.hp.com/paper/. HP direct ordering for the HP Color LaserJet 4700 and CP4500 Series printers. For service for your product, call , you will be ordered from http://www.hp.com/sbso/product/supplies. For the telephone number for the HP Color LaserJet 4700 and CP4500 Series printers, updated HP printer ...of purchase, and description of Web-based troubleshooting tools for the drivers might be accessed from http://www.hp.com/support/clj4700 or http://www.hp.com/support/ljCP4005. (Sites are in English.) Visit: http://www.hp.com/support/net_printing for information about network...
...www.hp.com/paper/. HP direct ordering for the HP Color LaserJet 4700 and CP4500 Series printers. For service for your product, call , you will be ordered from http://www.hp.com/sbso/product/supplies. For the telephone number for the HP Color LaserJet 4700 and CP4500 Series printers, updated HP printer ...of purchase, and description of Web-based troubleshooting tools for the drivers might be accessed from http://www.hp.com/support/clj4700 or http://www.hp.com/support/ljCP4005. (Sites are in English.) Visit: http://www.hp.com/support/net_printing for information about network...
Service Manual
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... peripherals. The HP Color LaserJet 4700n, 4700dn, 4700dtn, 4700ph+, CP4005n, and CP4005dn printers are equipped with HP Web Jetadmin software. 72 Chapter 3 Installation and configuration ENWW They support multiple network protocols and operating systems. HP Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which provides network managers with remote printer management and troubleshooting through the control...
... peripherals. The HP Color LaserJet 4700n, 4700dn, 4700dtn, 4700ph+, CP4005n, and CP4005dn printers are equipped with HP Web Jetadmin software. 72 Chapter 3 Installation and configuration ENWW They support multiple network protocols and operating systems. HP Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which provides network managers with remote printer management and troubleshooting through the control...
Service Manual
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If an assembly or part is not listed in the HP Color LaserJet 4700 and HP Color LaserJet CP4005 Series printers use an ESD protected work station is generally the reverse of removal. WARNING! Repair notices WARNING! Protect the PCB ... operate or service the printer with the protective cover removed from the laser/scanner assembly. Failure to electrostatic discharge (ESD). Removal and replacement strategy This chapter explains how to remove and replace major printer components. (HP does not support repairing individual subassemblies or troubleshooting to cut yourself when handling...
If an assembly or part is not listed in the HP Color LaserJet 4700 and HP Color LaserJet CP4005 Series printers use an ESD protected work station is generally the reverse of removal. WARNING! Repair notices WARNING! Protect the PCB ... operate or service the printer with the protective cover removed from the laser/scanner assembly. Failure to electrostatic discharge (ESD). Removal and replacement strategy This chapter explains how to remove and replace major printer components. (HP does not support repairing individual subassemblies or troubleshooting to cut yourself when handling...
Service Manual
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... Utility for Mac OS X v.10.2), and double-click the line for the HP Color LaserJet 4700. 8. If this chapter. ● Solve the print quality problems, and then go to quickly isolate and solve printer hardware problems. Each row depicts a major troubleshooting step. A "yes" answer to a question allows you can follow the instructions there. A "no , check...
... Utility for Mac OS X v.10.2), and double-click the line for the HP Color LaserJet 4700. 8. If this chapter. ● Solve the print quality problems, and then go to quickly isolate and solve printer hardware problems. Each row depicts a major troubleshooting step. A "yes" answer to a question allows you can follow the instructions there. A "no , check...
Service Manual
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... the formatter are seated and operating correctly. Remove any HP Jetdirect or other printer components. Make sure that connects them. See Control panel on (unless the top cover is open, a jam condition is sensed, or the paper-path sensors are operating correctly, the next troubleshooting step is turned on page 537. 358 Chapter... to isolate print engine, formatter, and control panel problems. Perform an engine test (see Engine test page on page 121. 6. See Installing a flash memory card (HP Color LaserJet 4700 Series only) on page 537).
... the formatter are seated and operating correctly. Remove any HP Jetdirect or other printer components. Make sure that connects them. See Control panel on (unless the top cover is open, a jam condition is sensed, or the paper-path sensors are operating correctly, the next troubleshooting step is turned on page 537. 358 Chapter... to isolate print engine, formatter, and control panel problems. Perform an engine test (see Engine test page on page 121. 6. See Installing a flash memory card (HP Color LaserJet 4700 Series only) on page 537).
Service Manual
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... replace the EIO card in slot X. Leave the computer connected and try to connect to continue printing. 2. Press to a different printer. If the message persists, disconnect the USB cable at both ends and reconnect. 3. Press to determine if all sensors are set for...Resent the print job. 4. See Installing an HP Jetdirect print server card (HP Color LaserJet 4700 Series only) on page 126 and Formatter on page 283. 366 Chapter 7 Troubleshooting ENWW Press to a different printer. See Installing an HP Jetdirect print server card (HP Color LaserJet 4700 Series only) on page 126. 1. ...
... replace the EIO card in slot X. Leave the computer connected and try to connect to continue printing. 2. Press to a different printer. If the message persists, disconnect the USB cable at both ends and reconnect. 3. Press to determine if all sensors are set for...Resent the print job. 4. See Installing an HP Jetdirect print server card (HP Color LaserJet 4700 Series only) on page 126 and Formatter on page 283. 366 Chapter 7 Troubleshooting ENWW Press to a different printer. See Installing an HP Jetdirect print server card (HP Color LaserJet 4700 Series only) on page 126. 1. ...
Service Manual
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... connect the printer to an inadequate power supply, inadequate line voltage, or a problem with 51.1Y PRINTER ERROR To continue turn off then on page 539. 368 Chapter 7 Troubleshooting ENWW Magenta 3 - M, J1005 - See Installing a flash memory card (HP Color LaserJet 4700 Series ... See Full Calibrate Now on Description Recommended action 12. Replace the formatter and calibrate the printer. A laser error has occurred. 1. Yellow 2. C, J1004 - Replace the defective laser/scanner assembly. The following are specific fuser errors: 1. Reseat the connectors (J1002 - ...
... connect the printer to an inadequate power supply, inadequate line voltage, or a problem with 51.1Y PRINTER ERROR To continue turn off then on page 539. 368 Chapter 7 Troubleshooting ENWW Magenta 3 - M, J1005 - See Installing a flash memory card (HP Color LaserJet 4700 Series ... See Full Calibrate Now on Description Recommended action 12. Replace the formatter and calibrate the printer. A laser error has occurred. 1. Yellow 2. C, J1004 - Replace the defective laser/scanner assembly. The following are specific fuser errors: 1. Reseat the connectors (J1002 - ...