HP Universal Print Driver for Windows, Version 4.1 - Technical Frequently Asked Questions (FAQ)
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... HP Color LaserJet3600, HP Color LaserJet3550, HP Color LaserJet3500, and HP Color LaserJet2600. • Microsoft Word crashes when clicking Properties in HP CM8060/CM8050 Color MFP driver paper description. Managed Printer Lists issues • Web Jetadmin 10.0 printer list..., there's a problem with Universal Print Driver 4.4.2 Job storage/secure printing issues • The HP Color LaserJet 5550 does not use the client's username as default. • Navigating to Printing Shortcuts resets ...command is missing part of a graphic. SNMP Does Universal Print Driver support SNMPv3?
... HP Color LaserJet3600, HP Color LaserJet3550, HP Color LaserJet3500, and HP Color LaserJet2600. • Microsoft Word crashes when clicking Properties in HP CM8060/CM8050 Color MFP driver paper description. Managed Printer Lists issues • Web Jetadmin 10.0 printer list..., there's a problem with Universal Print Driver 4.4.2 Job storage/secure printing issues • The HP Color LaserJet 5550 does not use the client's username as default. • Navigating to Printing Shortcuts resets ...command is missing part of a graphic. SNMP Does Universal Print Driver support SNMPv3?
HP Printers - Supported Citrix Presentation Server environments
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... Windows Server/Citrix Server testing on its print drivers and is successful to client printers and network printers. The feature testing performed by HP is part of the Citrix Ready program, HP performs stress testing of LaserJet, Business Inkjet, and Deskjet printers for Citrix to verify that serve as a representative test sample for the Citrix Ready program...
... Windows Server/Citrix Server testing on its print drivers and is successful to client printers and network printers. The feature testing performed by HP is part of the Citrix Ready program, HP performs stress testing of LaserJet, Business Inkjet, and Deskjet printers for Citrix to verify that serve as a representative test sample for the Citrix Ready program...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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...; HP Color LaserJet 3600 Series printer: www.hp.com/support/clj3600 ● HP Color LaserJet 3800 Series printer: www.hp.com/support/clj3800 Go to instantsupport.hp.com. Software utilities, drivers, and electronic information ● HP Color LaserJet 3000 Series printer: www.hp.com/go/clj3000_software ● HP Color LaserJet 3600 Series printer: www.hp.com/go/clj3600_software ● HP Color LaserJet 3800 Series printer: www.hp.com/go to the HP Parts Store at www.hp.com/buy/parts (U.S. HP...
...; HP Color LaserJet 3600 Series printer: www.hp.com/support/clj3600 ● HP Color LaserJet 3800 Series printer: www.hp.com/support/clj3800 Go to instantsupport.hp.com. Software utilities, drivers, and electronic information ● HP Color LaserJet 3000 Series printer: www.hp.com/go/clj3000_software ● HP Color LaserJet 3600 Series printer: www.hp.com/go/clj3600_software ● HP Color LaserJet 3800 Series printer: www.hp.com/go to the HP Parts Store at www.hp.com/buy/parts (U.S. HP...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... authentication 110 HP fraud hotline and Web site 110 Replacing supplies and parts ...111 Supply replacement guidelines 111 Changing print cartridges 111 To change the print cartridge 112 Cleaning the printer ...115 To clean the printer using the printer control panel ... Clearing jams ...139 Paper-handling problems ...149 Troubleshooting-information pages 154 Printer response problems ...155 Printer control-panel problems ...158 Color-printing problems ...159 Incorrect printer output ...161 Printer output problems 161 Guidelines for printing with different fonts 162 Macintosh problems ...
... authentication 110 HP fraud hotline and Web site 110 Replacing supplies and parts ...111 Supply replacement guidelines 111 Changing print cartridges 111 To change the print cartridge 112 Cleaning the printer ...115 To clean the printer using the printer control panel ... Clearing jams ...139 Paper-handling problems ...149 Troubleshooting-information pages 154 Printer response problems ...155 Printer control-panel problems ...158 Color-printing problems ...159 Incorrect printer output ...161 Printer output problems 161 Guidelines for printing with different fonts 162 Macintosh problems ...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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Makes selections, resumes printing after continuable errors, and overrides a non-HP print cartridge. See Control-panel indicator lights. Indicates whether or not the printer is online or offline. See Display. Indicates that are associated with the halted job. Shows status ... error messages. Provides detailed information about the printer state. 18 Chapter 2 Control panel ENWW If the printer is not printing a job, pressing Stop pauses the printer. The printer communicates through the display and the lights on the lower part of numerical items in the display. See ...
Makes selections, resumes printing after continuable errors, and overrides a non-HP print cartridge. See Control-panel indicator lights. Indicates whether or not the printer is online or offline. See Display. Indicates that are associated with the halted job. Shows status ... error messages. Provides detailed information about the printer state. 18 Chapter 2 Control panel ENWW If the printer is not printing a job, pressing Stop pauses the printer. The printer communicates through the display and the lights on the lower part of numerical items in the display. See ...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... and solve problems with one or more accurately by stopping the printer in the printer event log, starting with the most recent. Jobs can be removed manually. ENWW Diagnostics menu 33 Activates individual parts independently to test the paper-path sensors and switches for correct operation.... SHOW EVENT LOG Shows the last 50 printer events on the control-panel display, starting with the most recent. ...
... and solve problems with one or more accurately by stopping the printer in the printer event log, starting with the most recent. Jobs can be removed manually. ENWW Diagnostics menu 33 Activates individual parts independently to test the paper-path sensors and switches for correct operation.... SHOW EVENT LOG Shows the last 50 printer events on the control-panel display, starting with the most recent. ...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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...Panel: Shows messages from your computer. ● Configure Device: Allows you to configure printer settings. Used in the Other Links area on the printer configuration page. ● Supplies Status: Shows the life remaining of HP supplies, with 0 percent indicating that a supply is empty. This link is empty...to send print jobs to the printer. This page also provides supplies part numbers. Allows you to set up incoming and outgoing e-mail, as well as Ready or Sleep mode on. ● Color Usage Job Log: Shows user color print jobs on printers using a control-panel display....
...Panel: Shows messages from your computer. ● Configure Device: Allows you to configure printer settings. Used in the Other Links area on the printer configuration page. ● Supplies Status: Shows the life remaining of HP supplies, with 0 percent indicating that a supply is empty. This link is empty...to send print jobs to the printer. This page also provides supplies part numbers. Allows you to set up incoming and outgoing e-mail, as well as Ready or Sleep mode on. ● Color Usage Job Log: Shows user color print jobs on printers using a control-panel display....
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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The following topics are covered: ● Managing supplies ● Replacing supplies and parts ● Cleaning the printer ENWW 107 7 Maintenance This chapter describes ways to maintain your printer.
The following topics are covered: ● Managing supplies ● Replacing supplies and parts ● Cleaning the printer ENWW 107 7 Maintenance This chapter describes ways to maintain your printer.
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... displays a REPLACE CARTRIDGE message. ENWW Replacing supplies and parts 111 NOTE If all of the print cartridges wear out at the following Web sites: . ● HP Color LaserJet 3000 Series printer: www.hp.com/support/clj3000 ● HP Color LaserJet 3600 Series printer: www.hp.com/support/clj3600 ● HP Color LaserJet 3800 Series printer: www.hp.com/support/clj3800 CAUTION Hewlett-Packard recommends the use...
... displays a REPLACE CARTRIDGE message. ENWW Replacing supplies and parts 111 NOTE If all of the print cartridges wear out at the following Web sites: . ● HP Color LaserJet 3000 Series printer: www.hp.com/support/clj3000 ● HP Color LaserJet 3600 Series printer: www.hp.com/support/clj3600 ● HP Color LaserJet 3800 Series printer: www.hp.com/support/clj3800 CAUTION Hewlett-Packard recommends the use...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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Discard the shipping tape and shipping locks according to the left shipping lock from side to side. Align the print cartridge with the tracks inside the printer, and using the handles, insert the print cartridge until it is firmly seated. 4. CAUTION Do not touch the shutter or the surface of the print cartridge and distribute the toner by gently rocking the print cartridge from the new print cartridge. ENWW Replacing supplies and parts 113 Remove the orange shipping locks and the shipping tape attached to local regulations. 6. Grasp both sides of the roller. 5.
Discard the shipping tape and shipping locks according to the left shipping lock from side to side. Align the print cartridge with the tracks inside the printer, and using the handles, insert the print cartridge until it is firmly seated. 4. CAUTION Do not touch the shutter or the surface of the print cartridge and distribute the toner by gently rocking the print cartridge from the new print cartridge. ENWW Replacing supplies and parts 113 Remove the orange shipping locks and the shipping tape attached to local regulations. 6. Grasp both sides of the roller. 5.
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... This message appears when the printer is trying to print Close the tray ...A tray is open and the printer is No action necessary. continue. ... installed in the printer. printer file system and are missing. An error has... 2. If the problem persists, contact HP Support. turned on . Press for help...HP Customer Support or your authorized HP service provider. Two or more cartridges are loaded into RAM when the printer is either not installed or not correctly installed in the printer...more information. This message appears when the printer is either empty or configured for more...
... This message appears when the printer is trying to print Close the tray ...A tray is open and the printer is No action necessary. continue. ... installed in the printer. printer file system and are missing. An error has... 2. If the problem persists, contact HP Support. turned on . Press for help...HP Customer Support or your authorized HP service provider. Two or more cartridges are loaded into RAM when the printer is either not installed or not correctly installed in the printer...more information. This message appears when the printer is either empty or configured for more...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... Jetadmin to perform an illogical operation (for help press Description For the HP Color LaserJet 3000 and 3800 Series printers only. See HP Web Jetadmin for more information. The new RAM disk installed in progress. See Changing print cartridges or Replacing supplies and parts for more information. Printing can continue for jobs that attempted to turn...
... Jetadmin to perform an illogical operation (for help press Description For the HP Color LaserJet 3000 and 3800 Series printers only. See HP Web Jetadmin for more information. The new RAM disk installed in progress. See Changing print cartridges or Replacing supplies and parts for more information. Printing can continue for jobs that attempted to turn...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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...supplies. Request accepted please wait The printer has accepted a request to ENABLE COLOR. 132 Chapter 8 Problem solving ENWW Attempt the upgrade again. No action necessary. HP Color LaserJet 3000: Enable color printing on the SYSTEM SETUP menu. Set RESTRICT COLOR USE to print an No action ...necessary. useful life and the REPLACE SUPPLIES setting in order to STOP AT LOW. 1. REPLACE SUPPLIES alternates with To continue press . See Replacing supplies and parts...
...supplies. Request accepted please wait The printer has accepted a request to ENABLE COLOR. 132 Chapter 8 Problem solving ENWW Attempt the upgrade again. No action necessary. HP Color LaserJet 3000: Enable color printing on the SYSTEM SETUP menu. Set RESTRICT COLOR USE to print an No action ...necessary. useful life and the REPLACE SUPPLIES setting in order to STOP AT LOW. 1. REPLACE SUPPLIES alternates with To continue press . See Replacing supplies and parts...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... copier. An input tray is removed before removing it . See Configuring trays. NOTE Do not fan paper. Reset the printer and print the document again. Replace the media. copied. The input-tray guides are correctly installed. Fanning can create static... environment. 1 If the printer still continues to jam, contact HP Customer Support or your authorized HP service provider. 138 Chapter 8 Problem solving ENWW Replace the media. See Replacing supplies and parts. Perforated or embossed media does not separate easily. Printer supply items have reached the...
... copier. An input tray is removed before removing it . See Configuring trays. NOTE Do not fan paper. Reset the printer and print the document again. Replace the media. copied. The input-tray guides are correctly installed. Fanning can create static... environment. 1 If the printer still continues to jam, contact HP Customer Support or your authorized HP service provider. 138 Chapter 8 Problem solving ENWW Replace the media. See Replacing supplies and parts. Perforated or embossed media does not separate easily. Printer supply items have reached the...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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..., accessories, and part numbers Part Part number Memory upgrades (DIMMs) Q7721A Q7722A Q7723A Accessories Q5958A Internal (EIO) connectivity for the J6073A/G HP Color LaserJet 3000 and 3800 Series printers J7934A J7960A External (EX) connectivity J3258C J6035D J6072A J7942A J7951A Printer supplies for the HP Color LaserJet 3000 Series printer Printer supplies for the HP Color LaserJet 3600 Series printer Printer supplies for the HP Color LaserJet 3800 Series printer Cables Q7560A Q7561A...
..., accessories, and part numbers Part Part number Memory upgrades (DIMMs) Q7721A Q7722A Q7723A Accessories Q5958A Internal (EIO) connectivity for the J6073A/G HP Color LaserJet 3000 and 3800 Series printers J7934A J7960A External (EX) connectivity J3258C J6035D J6072A J7942A J7951A Printer supplies for the HP Color LaserJet 3000 Series printer Printer supplies for the HP Color LaserJet 3600 Series printer Printer supplies for the HP Color LaserJet 3800 Series printer Cables Q7560A Q7561A...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... sheets HP Color LaserJet Transparencies (A4) Q2419A HP LaserJet High Gloss paper (letter) C4179A 200 sheets HP LaserJet Soft Gloss paper (letter) C4179B 200 sheets HP LaserJet Soft Gloss paper (A4) Q1298A HP LaserJet Tough paper (letter) Q1298B HP LaserJet Tough paper (A4) HPU1132 HP Premium Choice LaserJet paper (letter) CHP410 HP Premium Choice LaserJet paper (A4) HPJ1124 HP LaserJet paper (letter) CHP310 HP LaserJet paper (A4) Reference materials 5851-1468 HP LaserJet Printer...
... sheets HP Color LaserJet Transparencies (A4) Q2419A HP LaserJet High Gloss paper (letter) C4179A 200 sheets HP LaserJet Soft Gloss paper (letter) C4179B 200 sheets HP LaserJet Soft Gloss paper (A4) Q1298A HP LaserJet Tough paper (letter) Q1298B HP LaserJet Tough paper (A4) HPU1132 HP Premium Choice LaserJet paper (letter) CHP410 HP Premium Choice LaserJet paper (A4) HPJ1124 HP LaserJet paper (letter) CHP310 HP LaserJet paper (A4) Reference materials 5851-1468 HP LaserJet Printer...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... provide a password, type the password. 3. In the Web browser on the computer, type the IP address for the HP Color LaserJet 3000 and 3800 Series printers only. On the left side of the Device Configuration window, click Order Supplies. This provides the URL where you want ...through the embedded Web server (see Using the embedded Web server). 1. Select the part numbers you can purchase supplies and view supplies information, including part numbers and printer information. 4. The printer status window appears. Ordering by using the embedded Web server NOTE This feature is available...
... provide a password, type the password. 3. In the Web browser on the computer, type the IP address for the HP Color LaserJet 3000 and 3800 Series printers only. On the left side of the Device Configuration window, click Order Supplies. This provides the URL where you want ...through the embedded Web server (see Using the embedded Web server). 1. Select the part numbers you can purchase supplies and view supplies information, including part numbers and printer information. 4. The printer status window appears. Ordering by using the embedded Web server NOTE This feature is available...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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...-Packard limited warranty statement HP PRODUCT HP Color LaserJet 3000, 3000n, 3000dn, 3000dtn, 3600, 3600n, 3600dn, 3800, 3800n, 3800dn, and 3800dtn printers DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not...
...-Packard limited warranty statement HP PRODUCT HP Color LaserJet 3000, 3000n, 3000dn, 3000dtn, 3600, 3600n, 3600dn, 3800, 3800n, 3800dn, and 3800dtn printers DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... . Extended coverage hours and extended travel beyond HP's designated service zones are not part of the HP product purchase. Extended warranty HP SupportPack provides coverage for sites using 25 or more information, contact the HP Customer Care Service and Support group. 180 Appendix...standard warranty. Maintenance agreements are available on -site service agreements with many HP products. For more workstation products, including printers, plotters, computers, and disk drives. Check with your needs, HP has on most onsite agreements (for organizations with a selection of support ...
... . Extended coverage hours and extended travel beyond HP's designated service zones are not part of the HP product purchase. Extended warranty HP SupportPack provides coverage for sites using 25 or more information, contact the HP Customer Care Service and Support group. 180 Appendix...standard warranty. Maintenance agreements are available on -site service agreements with many HP products. For more workstation products, including printers, plotters, computers, and disk drives. Check with your needs, HP has on most onsite agreements (for organizations with a selection of support ...
HP Color LaserJet 3800 Printer - Software Technical Reference
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...) that are discussed in this STR. and 256 MB for the HP Color LaserJet 3800n; Table 1-2 HP Color LaserJet 3800 printer features Models Performance Memory User interface Supported printer personalities Hard-disk features ● Base model: HP Color LaserJet 3800 printer (part number Q5982A) ● HP Color LaserJet 3800n printer (part number Q5983A) ● HP Color LaserJet 3800dn printer (part number Q5984A) ● HP Color LaserJet 3800dtn printer (part number Q5985A) ● Prints up to 22 pages per minute (ppm...
...) that are discussed in this STR. and 256 MB for the HP Color LaserJet 3800n; Table 1-2 HP Color LaserJet 3800 printer features Models Performance Memory User interface Supported printer personalities Hard-disk features ● Base model: HP Color LaserJet 3800 printer (part number Q5982A) ● HP Color LaserJet 3800n printer (part number Q5983A) ● HP Color LaserJet 3800dn printer (part number Q5984A) ● HP Color LaserJet 3800dtn printer (part number Q5985A) ● Prints up to 22 pages per minute (ppm...