HP Color LaserJet 2500 series - User Guide
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...HP Color LaserJet 2500 series Visit http://www.hp.com/support/clj2500 to install an optional tray 3. HP bond paper with HP LaserJet printers. Paper will not tear and will withstand the weather. Separation pad and pick-up rollers Replace when the printer is included with Media Guide HP LaserJet printers. 5963-7863 HP Color LaserJet 2500...all troubleshooting measures. (See "Cleaning the printer" on page 99 and "Solving printquality problems" on grayscale or color transparencies. HPM1120 (letter) HPM1420 (legal) HP LaserJet Tough paper Robust paper with HP LaserJet printers....
...HP Color LaserJet 2500 series Visit http://www.hp.com/support/clj2500 to install an optional tray 3. HP bond paper with HP LaserJet printers. Paper will not tear and will withstand the weather. Separation pad and pick-up rollers Replace when the printer is included with Media Guide HP LaserJet printers. 5963-7863 HP Color LaserJet 2500...all troubleshooting measures. (See "Cleaning the printer" on page 99 and "Solving printquality problems" on grayscale or color transparencies. HPM1120 (letter) HPM1420 (legal) HP LaserJet Tough paper Robust paper with HP LaserJet printers....
HP Color LaserJet 2500 series - User Guide
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The software tools are: q "Special pages" on page 56 q "HP Color LaserJet 2500 Toolbox" on page 58 q "Using the embedded Web server" on page 60 q "Using Printer Status and Alerts" on page 63 ENWW 3 Managing the printer 55 3 Managing the printer Introduction This printer comes with several software tools that help you monitor, troubleshoot problems with, and maintain the printer.
The software tools are: q "Special pages" on page 56 q "HP Color LaserJet 2500 Toolbox" on page 58 q "Using the embedded Web server" on page 60 q "Using Printer Status and Alerts" on page 63 ENWW 3 Managing the printer 55 3 Managing the printer Introduction This printer comes with several software tools that help you monitor, troubleshoot problems with, and maintain the printer.
HP Color LaserJet 2500 series - User Guide
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..., printer documentation, and printer management and troubleshooting tools. HTML. See the following sections for more than one HP Color LaserJet 2500 is connected to select one of the navigation bar contains links to HP Color LaserJet 2500, and choose the HP Color LaserJet 2500 Toolbox. To open and use the HP Color LaserJet 2500 Toolbox, you are currently reading. View printer status information. PDF. q User Guide - You can view the HP Color LaserJet 2500...
..., printer documentation, and printer management and troubleshooting tools. HTML. See the following sections for more than one HP Color LaserJet 2500 is connected to select one of the navigation bar contains links to HP Color LaserJet 2500, and choose the HP Color LaserJet 2500 Toolbox. To open and use the HP Color LaserJet 2500 Toolbox, you are currently reading. View printer status information. PDF. q User Guide - You can view the HP Color LaserJet 2500...
HP Color LaserJet 2500 series - User Guide
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...connect you to use a dial-up connection and did not connect when you first opened the HP Color LaserJet 2500 Toolbox, you must have Internet access in order to the Internet. ENWW 3 Managing the printer 59 These are also available from other sources, such as print cartridges, an imaging drum,... link to connect to the information pages of the printer. (Some of these links. Troubleshooting tab This section of the navigation bar contains links to the HP website and order genuine HP supplies, such as the embedded Web server or the printer itself.) From this section, you can view the ...
...connect you to use a dial-up connection and did not connect when you first opened the HP Color LaserJet 2500 Toolbox, you must have Internet access in order to the Internet. ENWW 3 Managing the printer 59 These are also available from other sources, such as print cartridges, an imaging drum,... link to connect to the information pages of the printer. (Some of these links. Troubleshooting tab This section of the navigation bar contains links to the HP website and order genuine HP supplies, such as the embedded Web server or the printer itself.) From this section, you can view the ...
HP Color LaserJet 2500 series - User Guide
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... the Troubleshooting tab of paper, such as high-quality paper intended for laser printers. Light print or fade A vertical streak or an incorrect or faded color area appears on page 123. If you are low or defective. Replace the imaging drum if it is too moist or too rough). Try a different brand of the HP Color LaserJet...
... the Troubleshooting tab of paper, such as high-quality paper intended for laser printers. Light print or fade A vertical streak or an incorrect or faded color area appears on page 123. If you are low or defective. Replace the imaging drum if it is too moist or too rough). Try a different brand of the HP Color LaserJet...
HP Color LaserJet 2500 series - User Guide
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... paper might have toner on page 3 or the support flyer that came in the printer box. Repetitive defects on the back Marks repeatedly appear on the Troubleshooting tab of the HP Color LaserJet Toolbox to match the type of the page at even intervals. For UNIX, Linux,...paper curl. See "Cleaning the printer" on page 3 or the support flyer that came in the printer box. See "HP Customer Care" on page 99. Misformed characters q If characters are printing. Use a different paper, such as high-quality paper intended for laser printers. See "Print media specifications"...
... paper might have toner on page 3 or the support flyer that came in the printer box. Repetitive defects on the back Marks repeatedly appear on the Troubleshooting tab of the HP Color LaserJet Toolbox to match the type of the page at even intervals. For UNIX, Linux,...paper curl. See "Cleaning the printer" on page 3 or the support flyer that came in the printer box. See "HP Customer Care" on page 99. Misformed characters q If characters are printing. Use a different paper, such as high-quality paper intended for laser printers. See "Print media specifications"...
HP Color LaserJet 2500 series - User Guide
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...print correctly, the problem is paused or set to make sure that you do not have installed the HP Color LaserJet 2500 series printer driver. If no lights are using the troubleshooting checklist. Check the program to print offline. 7 Verify that you do , the USB automatically disables ... Status page. b If the page jams in at least one tray. Resolving problems that did not generate messages Begin by using an HP Color LaserJet 2500 series printer driver. 90 Problem solving and maintenance ENWW See "Print media specifications" on page 123. 4 Press (GO) and (CANCEL JOB) ...
...print correctly, the problem is paused or set to make sure that you do not have installed the HP Color LaserJet 2500 series printer driver. If no lights are using the troubleshooting checklist. Check the program to print offline. 7 Verify that you do , the USB automatically disables ... Status page. b If the page jams in at least one tray. Resolving problems that did not generate messages Begin by using an HP Color LaserJet 2500 series printer driver. 90 Problem solving and maintenance ENWW See "Print media specifications" on page 123. 4 Press (GO) and (CANCEL JOB) ...
HP Color LaserJet 2500 series - User Guide
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... the engine The following procedure must be performed from the printer. 4 At the printer, remove any paper that might be in the Ready state. 2 Open the HP Color LaserJet 2500 Toolbox. 3 On the Troubleshooting tab, click Cleaning Page and click Print. A page with a pattern prints from the HP Color LaserJet 2500 Toolbox, which is only supported for Windows 98 and later...
... the engine The following procedure must be performed from the printer. 4 At the printer, remove any paper that might be in the Ready state. 2 Open the HP Color LaserJet 2500 Toolbox. 3 On the Troubleshooting tab, click Cleaning Page and click Print. A page with a pattern prints from the HP Color LaserJet 2500 Toolbox, which is only supported for Windows 98 and later...
HP Color LaserJet 2500 series - User Guide
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... calibrate the printer manually when you are having color-related issues. To calibrate the printer from the HP Color LaserJet 2500 Toolbox 1 Open the HP Color LaserJet 2500 Toolbox in one of these ways: • On the desktop, double-click the HP Color LaserJet 2500 Toolbox icon. • On the Start menu, point to Programs, point to HP Color LaserJet 2500, and choose the HP Color LaserJet 2500 Toolbox. 2 On the Troubleshooting tab, click...
... calibrate the printer manually when you are having color-related issues. To calibrate the printer from the HP Color LaserJet 2500 Toolbox 1 Open the HP Color LaserJet 2500 Toolbox in one of these ways: • On the desktop, double-click the HP Color LaserJet 2500 Toolbox icon. • On the Start menu, point to Programs, point to HP Color LaserJet 2500, and choose the HP Color LaserJet 2500 Toolbox. 2 On the Troubleshooting tab, click...
HP Color LaserJet 2500 series - User Guide
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... HP Color LaserJet 2500 Toolbox calibrating printer 100 operating systems supported 17 using 58 HP ColorSmart 51 HP Customer Care 3 HP Express Exchange 109 HP fraud hotline 103 HP ImageREt 2400 50 HP Jetdirect print servers configuring 62 EIO port errors 79 HP Printer Status and Alerts 17, 63 information page, printing 56 installing 139 models including 12 ordering 3 part numbers 24 troubleshooting 91 HP LaserJet...
... HP Color LaserJet 2500 Toolbox calibrating printer 100 operating systems supported 17 using 58 HP ColorSmart 51 HP Customer Care 3 HP Express Exchange 109 HP fraud hotline 103 HP ImageREt 2400 50 HP Jetdirect print servers configuring 62 EIO port errors 79 HP Printer Status and Alerts 17, 63 information page, printing 56 installing 139 models including 12 ordering 3 part numbers 24 troubleshooting 91 HP LaserJet...
Service Manual
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... Printer Status lights 174 Attention with Ability to Continue secondary messages 177 Accessory error secondary messages 179 Service error secondary messages 181 Solving image-quality problems 183 Solving image-quality problems (all print jobs 184 Solving image-quality problems (color ... NVRAM initializer 209 Troubleshooting tools 210 Demo page 210 Configuration page 210 Supplies Status page 211 General timing charts 212 Locations of connectors 215 Dc controller connections 218 Main wiring diagram 219 Repetitive image defect ruler 221 HP Color LaserJet 2500 Series Toolbox 222 ...
... Printer Status lights 174 Attention with Ability to Continue secondary messages 177 Accessory error secondary messages 179 Service error secondary messages 181 Solving image-quality problems 183 Solving image-quality problems (all print jobs 184 Solving image-quality problems (color ... NVRAM initializer 209 Troubleshooting tools 210 Demo page 210 Configuration page 210 Supplies Status page 211 General timing charts 212 Locations of connectors 215 Dc controller connections 218 Main wiring diagram 219 Repetitive image defect ruler 221 HP Color LaserJet 2500 Series Toolbox 222 ...
Service Manual
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...figure 9). Note Loading the cleaning page in the Ready state. 2 Open the HP Color LaserJet 2500 Series Toolbox. 3 On the Troubleshooting tab, click Cleaning Page and click Print. EN 3 Maintenance 53 Use a cleaning... page to correct and prevent these types of problems. Figure 8. Figure 9. For even better results, repeat this buildup can accumulate inside the printer. A page with a pattern prints from the printer. 4 At the printer, remove any media from the HP Color LaserJet 2500...
...figure 9). Note Loading the cleaning page in the Ready state. 2 Open the HP Color LaserJet 2500 Series Toolbox. 3 On the Troubleshooting tab, click Cleaning Page and click Print. EN 3 Maintenance 53 Use a cleaning... page to correct and prevent these types of problems. Figure 8. Figure 9. For even better results, repeat this buildup can accumulate inside the printer. A page with a pattern prints from the printer. 4 At the printer, remove any media from the HP Color LaserJet 2500...
Service Manual
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... the desktop, double-click the HP Color LaserJet 2500 Series Toolbox icon. • On the Start menu, point to Programs, point to HP Color LaserJet 2500, and select the HP Color LaserJet 2500 Series Toolbox. 2 On the Troubleshooting tab, click Diagnostic Tools (on again. To calibrate the printer from the HP Color LaserJet 2500 Series Toolbox The following procedure must be performed from the HP Color LaserJet 2500 Series Toolbox, which is...
... the desktop, double-click the HP Color LaserJet 2500 Series Toolbox icon. • On the Start menu, point to Programs, point to HP Color LaserJet 2500, and select the HP Color LaserJet 2500 Series Toolbox. 2 On the Troubleshooting tab, click Diagnostic Tools (on again. To calibrate the printer from the HP Color LaserJet 2500 Series Toolbox The following procedure must be performed from the HP Color LaserJet 2500 Series Toolbox, which is...
Service Manual
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...170 Printer Status lights 174 Attention with Ability to Continue secondary messages 177 Accessory error secondary messages 179 Service error secondary messages 181 Solving image-quality problems 183 Solving image-quality problems (all print jobs 184 Solving image-quality problems (color ... NVRAM initializer 209 Troubleshooting tools 210 Demo page 210 Configuration page 210 Supplies Status page 211 Repetitive image defect ruler 221 General timing charts 212 Locations of connectors 215 Dc controller connections 218 Main wiring diagram 219 HP Color LaserJet 2500 Series Toolbox 222...
...170 Printer Status lights 174 Attention with Ability to Continue secondary messages 177 Accessory error secondary messages 179 Service error secondary messages 181 Solving image-quality problems 183 Solving image-quality problems (all print jobs 184 Solving image-quality problems (color ... NVRAM initializer 209 Troubleshooting tools 210 Demo page 210 Configuration page 210 Supplies Status page 211 Repetitive image defect ruler 221 General timing charts 212 Locations of connectors 215 Dc controller connections 218 Main wiring diagram 219 HP Color LaserJet 2500 Series Toolbox 222...
Service Manual
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...Each error message is listed in the following tables along with the light pattern. For non-error status messages, see the HP Color LaserJet 2500 Series Toolbox to resolve the identified errors. Black print cartridge light Cyan print cartridge light Magenta print cartridge light Yellow print ...buttons Supplies Status lights and buttons Table 21. Or, see "Supplies Status lights" on page 170 and "Printer Status lights" on Light blinking EN 6 Troubleshooting 169 You can also see their messages. Control panel lights legend Light symbol Meaning of the light patterns and...
...Each error message is listed in the following tables along with the light pattern. For non-error status messages, see the HP Color LaserJet 2500 Series Toolbox to resolve the identified errors. Black print cartridge light Cyan print cartridge light Magenta print cartridge light Yellow print ...buttons Supplies Status lights and buttons Table 21. Or, see "Supplies Status lights" on page 170 and "Printer Status lights" on Light blinking EN 6 Troubleshooting 169 You can also see their messages. Control panel lights legend Light symbol Meaning of the light patterns and...
Service Manual
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...is empty. 2. Supplies Status lights This section describes the meaning of the patterns for the lights in the Printer Status and Alerts software, the embedded Web server, and the HP Color LaserJet 2500 Series Toolbox. Information about how to print without any action required until the print cartridge is on . ...print cartridge is low. The yellow-print-cartridge The yellow print cartridge 1. is low. 1. required until the imaging drum fails. 2. The printer continues to print without any action light is empty. 2. Order a new imaging drum. 170 Troubleshooting C9706-90926
...is empty. 2. Supplies Status lights This section describes the meaning of the patterns for the lights in the Printer Status and Alerts software, the embedded Web server, and the HP Color LaserJet 2500 Series Toolbox. Information about how to print without any action required until the print cartridge is on . ...print cartridge is low. The yellow-print-cartridge The yellow print cartridge 1. is low. 1. required until the imaging drum fails. 2. The printer continues to print without any action light is empty. 2. Order a new imaging drum. 170 Troubleshooting C9706-90926
Service Manual
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.... If the page prints, the problem might be in the software. • Check printer status messages on page 191. Try printing from the HP Color LaserJet 2500 Series Toolbox. Solving image-quality problems If your document is printing but the quality is not what you...the hardware rather than in the printer driver. EN 6 Troubleshooting 183 Print-quality checklist General print-quality problems can be solved by following the checklist below. 1 Check the printer driver to make sure that are printed in color, see "Solving image-quality problems (color print jobs)" on the Configuration...
.... If the page prints, the problem might be in the software. • Check printer status messages on page 191. Try printing from the HP Color LaserJet 2500 Series Toolbox. Solving image-quality problems If your document is printing but the quality is not what you...the hardware rather than in the printer driver. EN 6 Troubleshooting 183 Print-quality checklist General print-quality problems can be solved by following the checklist below. 1 Check the printer driver to make sure that are printed in color, see "Solving image-quality problems (color print jobs)" on the Configuration...
Service Manual
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... can cause some areas to check remaining life. Open the HP Color LaserJet 2500 Series Toolbox to use the cleaning page. See the user guide for laser printers. Replace the imaging drum if it is low or empty. If none of the paper is damaged. EN 6 Troubleshooting 185 Light print or fade A vertical streak or an incorrect...
... can cause some areas to check remaining life. Open the HP Color LaserJet 2500 Series Toolbox to use the cleaning page. See the user guide for laser printers. Replace the imaging drum if it is low or empty. If none of the paper is damaged. EN 6 Troubleshooting 185 Light print or fade A vertical streak or an incorrect...
Service Manual
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... Check the printer environment. Open the HP Color LaserJet 2500 Series Toolbox to correct the problem. Inspect the imaging drum for toner dust, oil, or fingerprints. Check the jam-access door. If the problem is not resolved, see "If the problem is not resolved" on the Troubleshooting tab of the imaging...are low. See the user guide for laser printers. See "To use the cleaning page. Gray background The amount of the paper. Check the paper type and quality. If you are using non-HP print cartridges, no messages appear on the printer control panel or in the embedded Web...
... Check the printer environment. Open the HP Color LaserJet 2500 Series Toolbox to correct the problem. Inspect the imaging drum for toner dust, oil, or fingerprints. Check the jam-access door. If the problem is not resolved, see "If the problem is not resolved" on the Troubleshooting tab of the imaging...are low. See the user guide for laser printers. See "To use the cleaning page. Gray background The amount of the paper. Check the paper type and quality. If you are using non-HP print cartridges, no messages appear on the printer control panel or in the embedded Web...
Service Manual
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...not resolved" on page 190. The problem will likely correct itself after a few more pages. Clean the printer. See the user guide for laser printers. Open the HP Color LaserJet 2500 Series Toolbox to use the cleaning page. Examine the print cartridges and replace as needed. If the problem ...set Type is to match the type of the printer. See "To use a cleaning page" on the Configuration page. EN 6 Troubleshooting 187 Replace the imaging drum. The fuser or imaging drum might be damaged. One of the HP Color LaserJet Toolbox to correct the problem. The imaging drum...
...not resolved" on page 190. The problem will likely correct itself after a few more pages. Clean the printer. See the user guide for laser printers. Open the HP Color LaserJet 2500 Series Toolbox to use the cleaning page. Examine the print cartridges and replace as needed. If the problem ...set Type is to match the type of the printer. See "To use a cleaning page" on the Configuration page. EN 6 Troubleshooting 187 Replace the imaging drum. The fuser or imaging drum might be damaged. One of the HP Color LaserJet Toolbox to correct the problem. The imaging drum...