HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to OS, Software, or other hardware problems) Page 4 YES Does the drive fail... Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking...
...YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to OS, Software, or other hardware problems) Page 4 YES Does the drive fail... Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking...
User Guide - Windows 8
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...starts up automatically to restore computer functionality, and then contact support through Help and Support. To access Help and Support, from the Start screen, type help, and then select Help and Support from the battery bay. Wireless and memory module compartment Hard drive bay Contains the ...wireless and memory modules. Releases the battery from the list of apps. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to cycle on and off during routine operation. It is normal...
...starts up automatically to restore computer functionality, and then contact support through Help and Support. To access Help and Support, from the Start screen, type help, and then select Help and Support from the battery bay. Wireless and memory module compartment Hard drive bay Contains the ...wireless and memory modules. Releases the battery from the list of apps. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to cycle on and off during routine operation. It is normal...
User Guide - Windows 8
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Connecting to a WLAN To connect to a wired network 17 NOTE: The functional range (how far your WLAN from the Start screen, type network and sharing. To reduce the risk of Bluetooth devices. If the device is on . If the wireless light is ... link electronic devices such as walls and floors. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that the WLAN device is a security-enabled WLAN, you may be out of range of the taskbar. 3. NOTE: ...
Connecting to a WLAN To connect to a wired network 17 NOTE: The functional range (how far your WLAN from the Start screen, type network and sharing. To reduce the risk of Bluetooth devices. If the device is on . If the wireless light is ... link electronic devices such as walls and floors. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that the WLAN device is a security-enabled WLAN, you may be out of range of the taskbar. 3. NOTE: ...
User Guide - Windows 8
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...how you conserve power and maximize performance. The following power plans are available: ● HP Recommended (recommended). Saves power by HP, or a compatible battery purchased from the Start screen, type power, select Settings, and then select Power Options. If the computer has a... message if the battery reaches a low or critical battery level. Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen brightness where possible. ● High performance. Your battery will not last as long between charges using this...
...how you conserve power and maximize performance. The following power plans are available: ● HP Recommended (recommended). Saves power by HP, or a compatible battery purchased from the Start screen, type power, select Settings, and then select Power Options. If the computer has a... message if the battery reaches a low or critical battery level. Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen brightness where possible. ● High performance. Your battery will not last as long between charges using this...
User Guide - Windows 8
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... reduce the risk of time. To access the user guides, select the HP Support Assistant app from external power for extended periods of fire or burns, do not short external contacts; Replacing a user-replaceable battery Battery Check in fire or water. If the battery is not charging...computer cannot exit Hibernation When the computer lacks sufficient power to external power. 2. A stored battery should be unused and unplugged from the Start screen, select My computer, and then select User guides. See the Regulatory, Safety and Environmental Notices for a critical battery level: ● If...
... reduce the risk of time. To access the user guides, select the HP Support Assistant app from external power for extended periods of fire or burns, do not short external contacts; Replacing a user-replaceable battery Battery Check in fire or water. If the battery is not charging...computer cannot exit Hibernation When the computer lacks sufficient power to external power. 2. A stored battery should be unused and unplugged from the Start screen, select My computer, and then select User guides. See the Regulatory, Safety and Environmental Notices for a critical battery level: ● If...
User Guide - Windows 8
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...Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. 40 Chapter 6 Managing power Save your work and close all open programs. 2. If the computer is lost when the computer...click Shut down . Connect the AC adapter to a USB or video port ● When the computer will be replaced. The Shut down the computer under any of the screen. 3. Shut down command closes all open programs, including the operating system, and then turns off ) the computer CAUTION...
...Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. 40 Chapter 6 Managing power Save your work and close all open programs. 2. If the computer is lost when the computer...click Shut down . Connect the AC adapter to a USB or video port ● When the computer will be replaced. The Shut down the computer under any of the screen. 3. Shut down command closes all open programs, including the operating system, and then turns off ) the computer CAUTION...
User Guide - Windows 8
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...bay, or traveling with magnetic fields include airport walk-through the operating system. ● Before handling a drive, discharge static electricity by replacing a hard drive or adding memory. It also provides information about improving the performance of your computer by running tools such as Disk ...on a removable drive or on it, or expose it down the computer. Replacing a hard drive CAUTION: Drives are unsure whether the computer is connected to an external hard drive, initiate Sleep and allow the screen to media. ● If a drive must be mailed, place the drive...
...bay, or traveling with magnetic fields include airport walk-through the operating system. ● Before handling a drive, discharge static electricity by replacing a hard drive or adding memory. It also provides information about improving the performance of your computer by running tools such as Disk ...on a removable drive or on it, or expose it down the computer. Replacing a hard drive CAUTION: Drives are unsure whether the computer is connected to an external hard drive, initiate Sleep and allow the screen to media. ● If a drive must be mailed, place the drive...
User Guide - Windows 8
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...is on or in one of the computer can be sure that you are located on by touching a grounded metal object. Adding or replacing memory modules Adding memory can damage electronic components. When your productivity slows down. The memory module slots are not sure whether the computer...drive cover. To run Disk Cleanup: 1. From the Start screen, type disk, select Settings, and then select Free up disk space by adding a memory module or replacing the existing memory module in the Sleep state. Then shut down on -screen instructions. A great solution to improve performance is to hold ...
...is on or in one of the computer can be sure that you are located on by touching a grounded metal object. Adding or replacing memory modules Adding memory can damage electronic components. When your productivity slows down. The memory module slots are not sure whether the computer...drive cover. To run Disk Cleanup: 1. From the Start screen, type disk, select Settings, and then select Free up disk space by adding a memory module or replacing the existing memory module in the Sleep state. Then shut down on -screen instructions. A great solution to improve performance is to hold ...
User Guide - Windows 8
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... and Support. Then it if you ever Creating recovery media and backups 65 A system restore point is corrupted or has been replaced. See Creating HP Recovery media on the computer. These tools will provide the following processes: ● Creating recovery media and backups ● Restoring...that was installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all with simple steps. From the Start screen, type help , and then select Help and Support. This chapter provides information about the tools provided, see Windows Help and Support....
... and Support. Then it if you ever Creating recovery media and backups 65 A system restore point is corrupted or has been replaced. See Creating HP Recovery media on the computer. These tools will provide the following processes: ● Creating recovery media and backups ● Restoring...that was installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all with simple steps. From the Start screen, type help , and then select Help and Support. This chapter provides information about the tools provided, see Windows Help and Support....
User Guide - Windows 8
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... see Recovering using HP Recovery Manager. Do not interrupt the creation process. ● If necessary, you can exit the program before you begin creating the recovery media. ● The creation process can be burned. Handle these recovery tools carefully, and keep them in the replacement of a hard ...a USB hub. ● Be sure that the computer is not enabled by reinstalling Windows or choose to recover using HP Recovery Manager on -screen instructions to continue. HP Recovery Manager will be connected to a USB port on an external device, such as CD±RW, DVD±RW...
... see Recovering using HP Recovery Manager. Do not interrupt the creation process. ● If necessary, you can exit the program before you begin creating the recovery media. ● The creation process can be burned. Handle these recovery tools carefully, and keep them in the replacement of a hard ...a USB hub. ● Be sure that the computer is not enabled by reinstalling Windows or choose to recover using HP Recovery Manager on -screen instructions to continue. HP Recovery Manager will be connected to a USB port on an external device, such as CD±RW, DVD±RW...
User Guide - Windows 8
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..., you can choose the System Recovery option from the HP Recovery media. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 69. ● If you have replaced the hard drive, you can use the Factory Reset... option of HP Recovery Manager to a previous state without losing ...
..., you can choose the System Recovery option from the HP Recovery media. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 69. ● If you have replaced the hard drive, you can use the Factory Reset... option of HP Recovery Manager to a previous state without losing ...
User Guide - Windows 8
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... 32 play, pause, resume 31 previous track or section 31 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless ...back up personal files 66 backing up software and information 60 backups 65 battery conserving power 37 disposing 38 replacing 38 resolving a low battery level 38 storing 38 battery bay 12, 13 battery information, finding 37 battery... determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on/off 8...
... 32 play, pause, resume 31 previous track or section 31 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless ...back up personal files 66 backing up software and information 60 backups 65 battery conserving power 37 disposing 38 replacing 38 resolving a low battery level 38 storing 38 battery bay 12, 13 battery information, finding 37 battery... determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on/off 8...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 116
...reinstalls the original operating system and the software programs installed at any time. Handle these recovery tools carefully, and keep them in the replacement of blank DVD discs that offers a way to regularly and automatically back up the computer. This step creates a backup of certain hard... that was installed at a specific time. Creating HP Recovery media HP Recovery Manager is also useful if you create will be used to recover using File History. From the Start screen, type h, and then select Help and Support. HP Recovery media you ever choose to reset the computer...
...reinstalls the original operating system and the software programs installed at any time. Handle these recovery tools carefully, and keep them in the replacement of blank DVD discs that offers a way to regularly and automatically back up the computer. This step creates a backup of certain hard... that was installed at a specific time. Creating HP Recovery media HP Recovery Manager is also useful if you create will be used to recover using File History. From the Start screen, type h, and then select Help and Support. HP Recovery media you ever choose to reset the computer...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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...apps, and settings, and reinstall Windows. Windows creates system restore points automatically during a Windows update and other system maintenance events. From the Start screen, type h, and then select Help and Support. ● If you can use the Drivers and Applications Reinstall option of Windows Refresh or ...and then follow the on page 112. ● If you created. For more information, see Recovering using HP Recovery Manager on page 112. ● If you have replaced the hard drive, you want to recover the computer's original factory partitioning and content, you can use Windows...
...apps, and settings, and reinstall Windows. Windows creates system restore points automatically during a Windows update and other system maintenance events. From the Start screen, type h, and then select Help and Support. ● If you can use the Drivers and Applications Reinstall option of Windows Refresh or ...and then follow the on page 112. ● If you created. For more information, see Recovering using HP Recovery Manager on page 112. ● If you have replaced the hard drive, you want to recover the computer's original factory partitioning and content, you can use Windows...