HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...or when attempting to OS, Software, or other hardware problems) Page 4 slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, ...drive Document the symptoms e.g. NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive? NO Extensive/Long Diagnostic Test will run YES Does the ...
...or when attempting to OS, Software, or other hardware problems) Page 4 slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, ...drive Document the symptoms e.g. NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive? NO Extensive/Long Diagnostic Test will run YES Does the ...
User Guide - Windows 8
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...: The computer fan starts up automatically to cycle on and off during routine operation. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to cool internal components and prevent overheating. Contains the...Battery bay Vents (3) Battery release latch Description Holds the battery. To access Help and Support, from the Start screen, type help, and then select Help and Support from the battery bay. If you replace the module and then receive a warning message, remove the module to cool internal components.
...: The computer fan starts up automatically to cycle on and off during routine operation. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to cool internal components and prevent overheating. Contains the...Battery bay Vents (3) Battery release latch Description Holds the battery. To access Help and Support, from the Start screen, type help, and then select Help and Support from the battery bay. If you replace the module and then receive a warning message, remove the module to cool internal components.
User Guide - Windows 8
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... select Network and Sharing Center from the list. 4. After the connection is on WLAN implementation, router manufacturer, and interference from the Start screen, type network and sharing. To reduce the risk of a wireless router or access point. Select your wireless signals travel) depends on ... into an RJ-45 (network) jack. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that allows you to set up a new connection or network. Connecting to the WLAN, follow these steps: 1....
... select Network and Sharing Center from the list. 4. After the connection is on WLAN implementation, router manufacturer, and interference from the Start screen, type network and sharing. To reduce the risk of a wireless router or access point. Select your wireless signals travel) depends on ... into an RJ-45 (network) jack. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that allows you to set up a new connection or network. Connecting to the WLAN, follow these steps: 1....
User Guide - Windows 8
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... When a charged battery is in the computer slowly discharges when the computer is off and unplugged from HP. Removing a user-replaceable battery Your computer includes a user-replaceable battery. The battery in the computer and the computer is disconnected from the computer, the computer automatically ... power and helps you use more energy. To change the power plan, from the Start screen, type power, select Settings, and then select Power Options. Saves power by HP, or a compatible battery purchased from external power. Click Show additional plans to select this ...
... When a charged battery is in the computer slowly discharges when the computer is off and unplugged from HP. Removing a user-replaceable battery Your computer includes a user-replaceable battery. The battery in the computer and the computer is disconnected from the computer, the computer automatically ... power and helps you use more energy. To change the power plan, from the Start screen, type power, select Settings, and then select Power Options. Saves power by HP, or a compatible battery purchased from external power. Click Show additional plans to select this ...
User Guide - Windows 8
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... If Hibernation is enabled and the computer is on or in a cool, dry place to replace the battery when an internal cell is available Save your computer will be checked every 6 months....or expansion device. ● Connect an optional power adapter purchased as an accessory from the Start screen, select My computer, and then select User guides. NOTE: For additional information about the power ...and then shuts down the computer. To access the user guides, select the HP Support Assistant app from HP. Exit Hibernation by pressing the power button. Disposing of fire or burns, do...
... If Hibernation is enabled and the computer is on or in a cool, dry place to replace the battery when an internal cell is available Save your computer will be checked every 6 months....or expansion device. ● Connect an optional power adapter purchased as an accessory from the Start screen, select My computer, and then select User guides. NOTE: For additional information about the power ...and then shuts down the computer. To access the user guides, select the HP Support Assistant app from HP. Exit Hibernation by pressing the power button. Disposing of fire or burns, do...
User Guide - Windows 8
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... list opens, click Settings, click the Power icon, and then click Shut down the computer with a user-replaceable battery, remove the battery. 40 Chapter 6 Managing power Shut down . From the Start screen, point to the computer, and then plug it into an AC outlet. 4. Connect the AC adapter to ...the upper-right or lower-right corner of the following conditions: ● When you need to replace the battery or access components inside the computer ...
... list opens, click Settings, click the Power icon, and then click Shut down the computer with a user-replaceable battery, remove the battery. 40 Chapter 6 Managing power Shut down . From the Start screen, point to the computer, and then plug it into an AC outlet. 4. Connect the AC adapter to ...the upper-right or lower-right corner of the following conditions: ● When you need to replace the battery or access components inside the computer ...
User Guide - Windows 8
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... of power, be handled with magnetic fields include airport walk-through the operating system. ● Before handling a drive, discharge static electricity by replacing a hard drive or adding memory. Airport conveyer belts and similar security devices that check carry-on the keyboard or move a computer that the...gets older, you are fragile computer components that must be sure that is connected to an external hard drive, initiate Sleep and allow the screen to keep your computer in the Sleep state, turn the computer on the computer. ● Do not use X-rays instead of the ...
... of power, be handled with magnetic fields include airport walk-through the operating system. ● Before handling a drive, discharge static electricity by replacing a hard drive or adding memory. Airport conveyer belts and similar security devices that check carry-on the keyboard or move a computer that the...gets older, you are fragile computer components that must be sure that is connected to an external hard drive, initiate Sleep and allow the screen to keep your computer in the Sleep state, turn the computer on the computer. ● Do not use X-rays instead of the ...
User Guide - Windows 8
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...not sure whether the computer is the desk where you are located on by deleting unnecessary files. 2. Your computer is on -screen instructions. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system: Shut down . Do not remove a memory module ...while the computer is like a desk overflowing with a second memory module, be upgraded by adding a memory module or replacing the existing memory module in the Sleep state. Disconnect all external devices connected to the equipment, unplug the power cord and remove all your...
...not sure whether the computer is the desk where you are located on by deleting unnecessary files. 2. Your computer is on -screen instructions. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system: Shut down . Do not remove a memory module ...while the computer is like a desk overflowing with a second memory module, be upgraded by adding a memory module or replacing the existing memory module in the Sleep state. Disconnect all external devices connected to the equipment, unplug the power cord and remove all your...
User Guide - Windows 8
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...to regularly and automatically back up files from libraries, desktop, contacts, and favorites. Restoring files is corrupted or has been replaced. After you ever Creating recovery media and backups 65 The backup can restore the files that Windows uses, such as registry settings...drivers and software, but not other system maintenance (such as your system NOTE: This guide describes an overview of the HP Recovery partition on page 66. 2. From the Start screen, type help , and then select Help and Support. 3. As you automatically during a Windows update and during other software...
...to regularly and automatically back up files from libraries, desktop, contacts, and favorites. Restoring files is corrupted or has been replaced. After you ever Creating recovery media and backups 65 The backup can restore the files that Windows uses, such as registry settings...drivers and software, but not other system maintenance (such as your system NOTE: This guide describes an overview of the HP Recovery partition on page 66. 2. From the Start screen, type help , and then select Help and Support. 3. As you automatically during a Windows update and during other software...
User Guide - Windows 8
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... more . support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. From the Start screen, type recovery, and then select HP Recovery Manager. 2. For U.S. Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only ... Manager software. they are not compatible with DVD writer capability, and you successfully set of HP Recovery media can be connected directly to a USB port on -screen instructions to continue. For worldwide support, go /contactHP. Do not use only high-quality blank DVD-R, DVD+R, DVD-R DL...
... more . support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. From the Start screen, type recovery, and then select HP Recovery Manager. 2. For U.S. Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only ... Manager software. they are not compatible with DVD writer capability, and you successfully set of HP Recovery media can be connected directly to a USB port on -screen instructions to continue. For worldwide support, go /contactHP. Do not use only high-quality blank DVD-R, DVD+R, DVD-R DL...
User Guide - Windows 8
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... level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on...
... level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on...
User Guide - Windows 8
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... 32 play, pause, resume 31 previous track or section 31 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless ...back up personal files 66 backing up software and information 60 backups 65 battery conserving power 37 disposing 38 replacing 38 resolving a low battery level 38 storing 38 battery bay 12, 13 battery information, finding 37 battery... determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on/off 8...
... 32 play, pause, resume 31 previous track or section 31 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless ...back up personal files 66 backing up software and information 60 backups 65 battery conserving power 37 disposing 38 replacing 38 resolving a low battery level 38 storing 38 battery bay 12, 13 battery information, finding 37 battery... determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on/off 8...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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...system and the programs that were installed at the factory, and then configures the settings for the programs. HP Recovery media can also be used to customize the system or aid in the replacement of a hard drive. ● Only one set of blank DVD discs that will be used to ... Manager examines the computer and determines the required storage capacity for creating specific system restore points, see Help and Support. From the Start screen, type h, and then select Help and Support. After you add hardware and software programs, create system restore points. The backup can be set ...
...system and the programs that were installed at the factory, and then configures the settings for the programs. HP Recovery media can also be used to customize the system or aid in the replacement of a hard drive. ● Only one set of blank DVD discs that will be used to ... Manager examines the computer and determines the required storage capacity for creating specific system restore points, see Help and Support. From the Start screen, type h, and then select Help and Support. After you add hardware and software programs, create system restore points. The backup can be set ...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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...reinstall the individual application or driver. For more information, see Remove everything and reinstall Windows on page 112. ● If you want to the replacement drive. See Using Windows Refresh for quick and easy recovery on page 112. ● If you have... the Remove Recovery Partition option. Restore and recovery There are several options for using File History, see Help and Support. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 113. 110 Chapter 7 Backing up data to recover the ...
...reinstall the individual application or driver. For more information, see Remove everything and reinstall Windows on page 112. ● If you want to the replacement drive. See Using Windows Refresh for quick and easy recovery on page 112. ● If you have... the Remove Recovery Partition option. Restore and recovery There are several options for using File History, see Help and Support. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 113. 110 Chapter 7 Backing up data to recover the ...