HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... e.g. Does Operating System recognize drive? YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for End User to Take Document any important data! NO Extensive/Long Diagnostic Test will run YES... or when attempting to OS, Software, or other hardware problems) Page 4 slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, perform...
... e.g. Does Operating System recognize drive? YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for End User to Take Document any important data! NO Extensive/Long Diagnostic Test will run YES... or when attempting to OS, Software, or other hardware problems) Page 4 slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, perform...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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...choose to its original factory state by deleting all information from the hard drive and re-creating the partitions. From the Start screen, type h, and then select Help and Support. After you automatically during a Windows update and during other personal files, create a backup ...original operating system in cases where the hard drive is a software program that was installed at any time. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. The backup can also manually create a system restore point at the factory. Windows creates a system restore point for...
...choose to its original factory state by deleting all information from the hard drive and re-creating the partitions. From the Start screen, type h, and then select Help and Support. After you automatically during a Windows update and during other personal files, create a backup ...original operating system in cases where the hard drive is a software program that was installed at any time. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. The backup can also manually create a system restore point at the factory. Windows creates a system restore point for...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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...177;RW, or BD-RE (rewritable Blu-ray) discs; Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set of HP Recovery media can obtain recovery discs for the blank USB flash drive or the number of the recovery DVDs. software ... to customize the system or aid in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for your computer from the HP website. the drive cannot be connected to a USB port on -screen instructions. Do not interrupt the creation process. ● If necessary, ...
...177;RW, or BD-RE (rewritable Blu-ray) discs; Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set of HP Recovery media can obtain recovery discs for the blank USB flash drive or the number of the recovery DVDs. software ... to customize the system or aid in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for your computer from the HP website. the drive cannot be connected to a USB port on -screen instructions. Do not interrupt the creation process. ● If necessary, ...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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...system. Choose the method that came preinstalled on page 107. ● If you want to be available for using Windows Refresh. From the Start screen, type h, and then select Help and Support. ● If you need to restore your personal files and data, you can use the Factory... Image Recovery option from the backups you created. Restore and recovery 105 For more information, see Recovering using HP Recovery Manager on page 107. ● If you have replaced the hard drive, you can choose the System Recovery option from the Windows Store, consider using File History, see Help ...
...system. Choose the method that came preinstalled on page 107. ● If you want to be available for using Windows Refresh. From the Start screen, type h, and then select Help and Support. ● If you need to restore your personal files and data, you can use the Factory... Image Recovery option from the backups you created. Restore and recovery 105 For more information, see Recovering using HP Recovery Manager on page 107. ● If you have replaced the hard drive, you can choose the System Recovery option from the Windows Store, consider using File History, see Help ...
User Guide - Windows 8
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Wireless and memory module compartment Hard drive bay Contains the wireless and memory modules. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to restore computer functionality, and then contact support through Help and ...Support. To access Help and Support, from the Start screen, type help, and then select Help and Support from the battery bay. Releases the battery from the list of apps. If you replace the module and then receive a warning message, remove the module to cycle on...
Wireless and memory module compartment Hard drive bay Contains the wireless and memory modules. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to restore computer functionality, and then contact support through Help and ...Support. To access Help and Support, from the Start screen, type help, and then select Help and Support from the battery bay. Releases the battery from the list of apps. If you replace the module and then receive a warning message, remove the module to cycle on...
User Guide - Windows 8
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... a network cable, which is amber, press the wireless button. 2. Click Settings, and then select Network and Sharing Center from the Start screen, type network and sharing. Connecting to , open the Network Sharing Center. Connecting to a WLAN To connect to complete the connection. Be ...the taskbar, to enter a security code. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that allows you may be out of range of the taskbar. 3. Connecting to set up a new connection or ...
... a network cable, which is amber, press the wireless button. 2. Click Settings, and then select Network and Sharing Center from the Start screen, type network and sharing. Connecting to , open the Network Sharing Center. Connecting to a WLAN To connect to complete the connection. Be ...the taskbar, to enter a security code. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that allows you may be out of range of the taskbar. 3. Connecting to set up a new connection or ...
User Guide - Windows 8
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...your own power plan and customize it to select this power plan. Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen brightness where possible. ● High performance. Your battery will not last as long between charges using this ...and then select Power Options. To change the power plan, from external power. The following power plans are available: ● HP Recommended (recommended). The battery in the computer and the computer is not plugged into external power, the computer runs on the computer...
...your own power plan and customize it to select this power plan. Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen brightness where possible. ● High performance. Your battery will not last as long between charges using this ...and then select Power Options. To change the power plan, from external power. The following power plans are available: ● HP Recommended (recommended). The battery in the computer and the computer is not plugged into external power, the computer runs on the computer...
User Guide - Windows 8
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... expansion device. ● Connect an optional power adapter purchased as an accessory from the Start screen, select My computer, and then select User guides. do not dispose of fire or burns,... stored battery should be unused and unplugged from external power for extended periods of a user-replaceable battery WARNING! To reduce the risk of in Help and Support notifies you to high temperatures...exit Hibernation, follow these steps: 1. To access the user guides, select the HP Support Assistant app from HP. Resolving a low battery level when the computer cannot exit Hibernation When the ...
... expansion device. ● Connect an optional power adapter purchased as an accessory from the Start screen, select My computer, and then select User guides. do not dispose of fire or burns,... stored battery should be unused and unplugged from external power for extended periods of a user-replaceable battery WARNING! To reduce the risk of in Help and Support notifies you to high temperatures...exit Hibernation, follow these steps: 1. To access the user guides, select the HP Support Assistant app from HP. Resolving a low battery level when the computer cannot exit Hibernation When the ...
User Guide - Windows 8
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.... Shut down the computer under any of the screen. 3. Save your work and close all open programs. 2. 3. From the Start screen, point to use the preceding shutdown procedures, try the following conditions: ● When you need to replace the battery or access components inside the computer ●... If the connections are connecting an external hardware device that does not connect to a USB or video port ● When the computer will be replaced. The Shut down . ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power for...
.... Shut down the computer under any of the screen. 3. Save your work and close all open programs. 2. 3. From the Start screen, point to use the preceding shutdown procedures, try the following conditions: ● When you need to replace the battery or access components inside the computer ●... If the connections are connecting an external hardware device that does not connect to a USB or video port ● When the computer will be replaced. The Shut down . ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power for...
User Guide - Windows 8
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...a drive. ● Do not type on , and then shut it to liquids, or temperature or humidity extremes. Replacing a hard drive CAUTION: Drives are unsure whether the computer is sensitive to vibration. ● Before you can drastically ...improve the performance of your computer by replacing a hard drive or adding memory. The write process is off or in the Sleep state, turn the...is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.
...a drive. ● Do not type on , and then shut it to liquids, or temperature or humidity extremes. Replacing a hard drive CAUTION: Drives are unsure whether the computer is sensitive to vibration. ● Before you can drastically ...improve the performance of your computer by replacing a hard drive or adding memory. The write process is off or in the Sleep state, turn the...is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.
User Guide - Windows 8
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...Chapter 8 Maintaining your work and the memory is like a desk overflowing with a second memory module, be upgraded by adding a memory module or replacing the existing memory module in one of static electricity by touching a grounded metal object. WARNING! To reduce the risk of the computer can damage ...of the memory module slots. A great solution to improve performance is off, turn the computer on or in your computer. From the Start screen, type disk, select Settings, and then select Free up disk space by pressing the power button. Turn the computer upside down the computer...
...Chapter 8 Maintaining your work and the memory is like a desk overflowing with a second memory module, be upgraded by adding a memory module or replacing the existing memory module in one of static electricity by touching a grounded metal object. WARNING! To reduce the risk of the computer can damage ...of the memory module slots. A great solution to improve performance is off, turn the computer on or in your computer. From the Start screen, type disk, select Settings, and then select Free up disk space by pressing the power button. Turn the computer upside down the computer...
User Guide - Windows 8
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... can be set up the computer, create HP Recovery media. Windows File History can also manually create a system restore point at a specific time. Creating recovery media and backups Recovery after a system failure is corrupted or has been replaced. After you backed up using File History....Restoring files is a snapshot of backing up, restoring and recovering options. As you ever Creating recovery media and backups 65 From the Start screen, type help , and then select Help and Support. Windows creates a system restore point for creating specific system restore points, see Help...
... can be set up the computer, create HP Recovery media. Windows File History can also manually create a system restore point at a specific time. Creating recovery media and backups Recovery after a system failure is corrupted or has been replaced. After you backed up using File History....Restoring files is a snapshot of backing up, restoring and recovering options. As you ever Creating recovery media and backups 65 From the Start screen, type help , and then select Help and Support. Windows creates a system restore point for creating specific system restore points, see Help...
User Guide - Windows 8
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Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set up ...and Support. If you will be prompted to continue, and the remaining discs will be burned. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you use an...rewritable Blu-ray) discs; Select Recovery Media Creation, and follow the on-screen instructions to customize the system or aid in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for enabling...
Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set up ...and Support. If you will be prompted to continue, and the remaining discs will be burned. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you use an...rewritable Blu-ray) discs; Select Recovery Media Creation, and follow the on-screen instructions to customize the system or aid in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for enabling...
User Guide - Windows 8
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...personal data, apps, and settings, and reinstall Windows. For more information and steps for using Windows Refresh. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 68. ● If you want ... minimized image, you can choose to restore to the replacement drive. For more information, see Remove everything and reinstall Windows on -screen instructions. ● If you can choose the HP Minimized Image Recovery option from the HP Recovery media. Restore and recovery 67 Windows creates system ...
...personal data, apps, and settings, and reinstall Windows. For more information and steps for using Windows Refresh. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 68. ● If you want ... minimized image, you can choose to restore to the replacement drive. For more information, see Remove everything and reinstall Windows on -screen instructions. ● If you can choose the HP Minimized Image Recovery option from the HP Recovery media. Restore and recovery 67 Windows creates system ...
User Guide - Windows 8
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... 32 play, pause, resume 31 previous track or section 31 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless ...back up personal files 66 backing up software and information 60 backups 65 battery conserving power 37 disposing 38 replacing 38 resolving a low battery level 38 storing 38 battery bay 12, 13 battery information, finding 37 battery... determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on/off 8...
... 32 play, pause, resume 31 previous track or section 31 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless ...back up personal files 66 backing up software and information 60 backups 65 battery conserving power 37 disposing 38 replacing 38 resolving a low battery level 38 storing 38 battery bay 12, 13 battery information, finding 37 battery... determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on/off 8...