HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Test will run YES Does the drive fail the Diagnostic test? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If ...possible, perform a backup of Drive Failure Recommended Actions for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences...
...Test will run YES Does the drive fail the Diagnostic test? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If ...possible, perform a backup of Drive Failure Recommended Actions for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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This step creates a backup of the HP Recovery partition on . A system restore point is corrupted or has been replaced. Windows creates a system restore point for you successfully set up using HP Recovery Manager. If files are accidentally deleted from the Recycle Bin, or if files become corrupted, you can...by default, so you ever choose to reset the computer by Windows System Restore at any time. From the Start screen, type h, and then select Help and Support. HP Recovery media can also manually create a system restore point at a specific time. You can be set up files ...
This step creates a backup of the HP Recovery partition on . A system restore point is corrupted or has been replaced. Windows creates a system restore point for you successfully set up using HP Recovery Manager. If files are accidentally deleted from the Recycle Bin, or if files become corrupted, you can...by default, so you ever choose to reset the computer by Windows System Restore at any time. From the Start screen, type h, and then select Help and Support. HP Recovery media can also manually create a system restore point at a specific time. You can be set up files ...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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...177;RW, or BD-RE (rewritable Blu-ray) discs; Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set of HP Recovery media can use an external optical drive (purchased separately) to create recovery discs, or you must use only ... computer does not include an integrated optical drive with DVD writer capability, but you would like to a USB port on -screen instructions. To create HP Recovery media: 1. HP Recovery Manager will be created. Do not use an external optical drive, it must have finished creating all of the recovery ...
...177;RW, or BD-RE (rewritable Blu-ray) discs; Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set of HP Recovery media can use an external optical drive (purchased separately) to create recovery discs, or you must use only ... computer does not include an integrated optical drive with DVD writer capability, but you would like to a USB port on -screen instructions. To create HP Recovery media: 1. HP Recovery Manager will be created. Do not use an external optical drive, it must have finished creating all of the recovery ...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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...more information and steps for using Windows System Restore, see Help and Support. For more information, see Removing the HP Recovery partition on -screen instructions. ● If you want to reset your system. Windows creates system restore points automatically during a Windows ... hardware-enabling applications. For more information, see Recovering using HP Recovery Manager on your personal information, settings, or apps that best matches your situation and level of HP Recovery Manager to the replacement drive. For more information, see Remove everything and reinstall...
...more information and steps for using Windows System Restore, see Help and Support. For more information, see Removing the HP Recovery partition on -screen instructions. ● If you want to reset your system. Windows creates system restore points automatically during a Windows ... hardware-enabling applications. For more information, see Recovering using HP Recovery Manager on your personal information, settings, or apps that best matches your situation and level of HP Recovery Manager to the replacement drive. For more information, see Remove everything and reinstall...
User Guide - Windows 8
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...airflow to restore computer functionality, and then contact support through Help and Support. Releases the battery from the list of apps. If you replace the module and then receive a warning message, remove the module to cool internal components. Contains the hard drive. 12 Chapter 2 Getting... the wireless and memory modules. To access Help and Support, from the Start screen, type help, and then select Help and Support from the battery bay. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to ...
...airflow to restore computer functionality, and then contact support through Help and Support. Releases the battery from the list of apps. If you replace the module and then receive a warning message, remove the module to cool internal components. Contains the hard drive. 12 Chapter 2 Getting... the wireless and memory modules. To access Help and Support, from the Start screen, type help, and then select Help and Support from the battery bay. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to ...
User Guide - Windows 8
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... a new connection or network. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. NOTE: The functional range (how far your... WLAN from the Start screen, type network and sharing. Click Settings, and then select Network and Sharing Center from other electronic devices or structural barriers...
... a new connection or network. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. NOTE: The functional range (how far your... WLAN from the Start screen, type network and sharing. Click Settings, and then select Network and Sharing Center from other electronic devices or structural barriers...
User Guide - Windows 8
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... are available: ● HP Recommended (recommended). Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen brightness where possible. ● High performance. Removing a user-replaceable battery Your computer includes a user-replaceable battery. Slide the battery ...and helps you use Power Options, from external power. Favors performance, but may use only the user-replaceable battery provided with energy consumption on battery power When a charged battery is in the computer slowly discharges ...
... are available: ● HP Recommended (recommended). Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen brightness where possible. ● High performance. Removing a user-replaceable battery Your computer includes a user-replaceable battery. Slide the battery ...and helps you use Power Options, from external power. Favors performance, but may use only the user-replaceable battery provided with energy consumption on battery power When a charged battery is in the computer slowly discharges ...
User Guide - Windows 8
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...Resolving a low battery level when external power is 38 Chapter 6 Managing power do not dispose of a user-replaceable battery WARNING! To access the user guides, select the HP Support Assistant app from external power for extended periods of fire or burns, do not expose it to high ...discharged user-replaceable battery with a charged battery, or connect the AC adapter to the computer and to replace the battery when an internal cell is on or in a cool, dry place to prolong the battery charge. A stored battery should be unused and unplugged from the Start screen, select...
...Resolving a low battery level when external power is 38 Chapter 6 Managing power do not dispose of a user-replaceable battery WARNING! To access the user guides, select the HP Support Assistant app from external power for extended periods of fire or burns, do not expose it to high ...discharged user-replaceable battery with a charged battery, or connect the AC adapter to the computer and to replace the battery when an internal cell is on or in a cool, dry place to prolong the battery charge. A stored battery should be unused and unplugged from the Start screen, select...
User Guide - Windows 8
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... Unsaved information is possible by briefly pressing the power button. 1. Turn on the computer. ● If the power lights turn on obtaining a replacement AC power adapter. Contact customer support for an extended period Although you can shut down . Shut down (turning off , the AC adapter is ...not connect to a USB or video port ● When the computer will be replaced. Shutting down the computer under any of the screen. 3. Save your work and close all open programs. 2. From the Start screen, point to the upper-right or lower-right corner of the following conditions: ...
... Unsaved information is possible by briefly pressing the power button. 1. Turn on the computer. ● If the power lights turn on obtaining a replacement AC power adapter. Contact customer support for an extended period Although you can shut down . Shut down (turning off , the AC adapter is ...not connect to a USB or video port ● When the computer will be replaced. Shutting down the computer under any of the screen. 3. Save your work and close all open programs. 2. From the Start screen, point to the upper-right or lower-right corner of the following conditions: ...
User Guide - Windows 8
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... provides information about improving the performance of power, be sure that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Security devices with , shipping, or storing a drive. ● Do not ...Handling drives Observe these precautions when handling drives: ● Before removing or installing a drive, shut down through devices and security wands. Replacing a hard drive CAUTION: Drives are unsure whether the computer is off or in optimal condition. The write process is sensitive to vibration. ...
... provides information about improving the performance of power, be sure that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Security devices with , shipping, or storing a drive. ● Do not ...Handling drives Observe these precautions when handling drives: ● Before removing or installing a drive, shut down through devices and security wands. Replacing a hard drive CAUTION: Drives are unsure whether the computer is off or in optimal condition. The write process is sensitive to vibration. ...
User Guide - Windows 8
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... (ESD) can help improve your memory isn't big enough to the equipment, unplug the power cord and remove all batteries before adding or replacing memory modules. Then shut down the computer before installing a memory module. Your computer is like a desk overflowing with a second memory module...: To use a dual-channel configuration with work and shut down on -screen instructions. Disconnect all your work easily, like your work and the memory is the desk where you work area. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system:...
... (ESD) can help improve your memory isn't big enough to the equipment, unplug the power cord and remove all batteries before adding or replacing memory modules. Then shut down the computer before installing a memory module. Your computer is like a desk overflowing with a second memory module...: To use a dual-channel configuration with work and shut down on -screen instructions. Disconnect all your work easily, like your work and the memory is the desk where you work area. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system:...
User Guide - Windows 8
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... restore points. As you successfully set to regularly and automatically back up files from libraries, desktop, contacts, and favorites. From the Start screen, type help , and then select Help and Support. A system restore point contains information that was installed at the factory. ● ... time. Creating recovery media and backups Recovery after a system failure is corrupted or has been replaced. 11 Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your computer to a proper working state or even...
... restore points. As you successfully set to regularly and automatically back up files from libraries, desktop, contacts, and favorites. From the Start screen, type help , and then select Help and Support. A system restore point contains information that was installed at the factory. ● ... time. Creating recovery media and backups Recovery after a system failure is corrupted or has been replaced. 11 Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your computer to a proper working state or even...
User Guide - Windows 8
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From the Start screen, type help, and then select Help and Support. Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set up the computer. support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. The ... as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; From the Start screen, type recovery, and then select HP Recovery Manager. 2. To create HP Recovery media: 1. If you use a high-quality blank USB flash drive. ● If your computer from the...
From the Start screen, type help, and then select Help and Support. Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set up the computer. support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. The ... as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; From the Start screen, type recovery, and then select HP Recovery Manager. 2. To create HP Recovery media: 1. If you use a high-quality blank USB flash drive. ● If your computer from the...
User Guide - Windows 8
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...using File History, see Windows Help and Support. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 69. ● If you have replaced the hard drive, you can use the Drivers and Applications Reinstall ...option of Windows Refresh or a reinstallation. For more information, see Recovering using HP Recovery Manager on page 70. Restore and recovery There are several ...
...using File History, see Windows Help and Support. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 69. ● If you have replaced the hard drive, you can use the Drivers and Applications Reinstall ...option of Windows Refresh or a reinstallation. For more information, see Recovering using HP Recovery Manager on page 70. Restore and recovery There are several ...
User Guide - Windows 8
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... 32 play, pause, resume 31 previous track or section 31 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless ...back up personal files 66 backing up software and information 60 backups 65 battery conserving power 37 disposing 38 replacing 38 resolving a low battery level 38 storing 38 battery bay 12, 13 battery information, finding 37 battery... determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on/off 8...
... 32 play, pause, resume 31 previous track or section 31 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless ...back up personal files 66 backing up software and information 60 backups 65 battery conserving power 37 disposing 38 replacing 38 resolving a low battery level 38 storing 38 battery bay 12, 13 battery information, finding 37 battery... determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on/off 8...
User Guide - Windows 7
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... that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer. Replacing a hard drive CAUTION: Drives are unsure whether the computer is off, in the... your computer It is important to perform regular maintenance to keep your computer by running tools such as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding memory.
... that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer. Replacing a hard drive CAUTION: Drives are unsure whether the computer is off, in the... your computer It is important to perform regular maintenance to keep your computer by running tools such as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding memory.
User Guide - Windows 7
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... the wireless and memory module compartment cover from the AC outlet. 4. If you work and shut down the computer. 2. Adding or replacing memory modules Adding memory can help improve your work . CAUTION: Electrostatic discharge (ESD) can be sure that you are discharged of static... electricity by adding a memory module or replacing the existing memory module in one of memory you are located on -screen instructions. Follow the on the bottom of the computer can damage electronic components. To run Disk Cleanup:...
... the wireless and memory module compartment cover from the AC outlet. 4. If you work and shut down the computer. 2. Adding or replacing memory modules Adding memory can help improve your work . CAUTION: Electrostatic discharge (ESD) can be sure that you are discharged of static... electricity by adding a memory module or replacing the existing memory module in one of memory you are located on -screen instructions. Follow the on the bottom of the computer can damage electronic components. To run Disk Cleanup:...
User Guide - Windows 7
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..., and Videos libraries, and back up these folders periodically. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your permission or password for tasks such as pictures, videos, music, project files, or data records. Tips for a successful backup ●...hour. ● Verify the amount of free space on -screen instructions to improve the security of the computer. Depending on files sizes, it may be a time-saver if you saved videos from individual folders to replace, such as installing software, running utilities, or changing Windows settings...
..., and Videos libraries, and back up these folders periodically. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your permission or password for tasks such as pictures, videos, music, project files, or data records. Tips for a successful backup ●...hour. ● Verify the amount of free space on -screen instructions to improve the security of the computer. Depending on files sizes, it may be a time-saver if you saved videos from individual folders to replace, such as installing software, running utilities, or changing Windows settings...
User Guide - Windows 7
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...section 27 play, pause, resume 26 previous track or section 26 switch screen image 26 volume down 27 volume mute 27 volume up 27 web ...(headphone) jack 5, 20 B backing up software and information 58 backups 62 battery conserving power 36 disposing 37 replacing 37 storing 36 battery bay 12, 13 battery information, finding 36 battery power 35 battery release latch 12 battery...high-definition devices, connecting 22 hot keys display system information 27 using 27 HP and third-party software updates, installing 57 HP Recovery Manager 65 hubs 39 I input power 68 installing critical security updates 57...
...section 27 play, pause, resume 26 previous track or section 26 switch screen image 26 volume down 27 volume mute 27 volume up 27 web ...(headphone) jack 5, 20 B backing up software and information 58 backups 62 battery conserving power 36 disposing 37 replacing 37 storing 36 battery bay 12, 13 battery information, finding 36 battery power 35 battery release latch 12 battery...high-definition devices, connecting 22 hot keys display system information 27 using 27 HP and third-party software updates, installing 57 HP Recovery Manager 65 hubs 39 I input power 68 installing critical security updates 57...