HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...other hardware problems) Page 4 NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of drive...POST or when attempting to access the drive Document the symptoms e.g. slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible,...
...other hardware problems) Page 4 NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of drive...POST or when attempting to access the drive Document the symptoms e.g. slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible,...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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...media and backups 103 Then it on the computer. Restoring files is corrupted or has been replaced. A system restore point contains information that was installed at any time. From the Start screen, type h, and then select Help and Support. After you ever choose to perform system ... system maintenance (such as registry settings. As you automatically during a Windows update and during other personal files, create a backup of the HP Recovery partition on . Windows File History can be used to reset the computer by default, so you must turn it reinstalls the operating system...
...media and backups 103 Then it on the computer. Restoring files is corrupted or has been replaced. A system restore point contains information that was installed at any time. From the Start screen, type h, and then select Help and Support. After you ever choose to perform system ... system maintenance (such as registry settings. As you automatically during a Windows update and during other personal files, create a backup of the HP Recovery partition on . Windows File History can be used to reset the computer by default, so you must turn it reinstalls the operating system...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set of the recovery DVDs. they are not compatible with DVD writer capability, and you must be connected to a ...USB port on page 107. 104 Chapter 7 Backing up to an hour or more. For worldwide support, go /contactHP. HP Recovery Manager will be burned. From the Start screen, type recovery, and then select HP Recovery Manager. 2. If you use rewritable discs such as a USB hub. ● Be sure that will be required...
Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set of the recovery DVDs. they are not compatible with DVD writer capability, and you must be connected to a ...USB port on page 107. 104 Chapter 7 Backing up to an hour or more. For worldwide support, go /contactHP. HP Recovery Manager will be burned. From the Start screen, type recovery, and then select HP Recovery Manager. 2. If you use rewritable discs such as a USB hub. ● Be sure that will be required...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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...the System Recovery option from the Windows Store, consider using HP Recovery Manager on -screen instructions. ● If you can use Windows File History to the replacement drive. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow... the on page 107. ● If you have replaced the hard drive, you created. Restore and recovery...
...the System Recovery option from the Windows Store, consider using HP Recovery Manager on -screen instructions. ● If you can use Windows File History to the replacement drive. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow... the on page 107. ● If you have replaced the hard drive, you created. Restore and recovery...
User Guide - Windows 8
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...12 Chapter 2 Getting to cool internal components. Enable airflow to know your country or region. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to restore computer functionality, and then contact support through Help ... for use in the computer by the governmental agency that regulates wireless devices in your computer To access Help and Support, from the Start screen, type help, and then select Help and Support from the battery bay. Bottom Component (1) (2) (3) (4) (5) Battery bay Vents (3) ...
...12 Chapter 2 Getting to cool internal components. Enable airflow to know your country or region. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to restore computer functionality, and then contact support through Help ... for use in the computer by the governmental agency that regulates wireless devices in your computer To access Help and Support, from the Start screen, type help, and then select Help and Support from the battery bay. Bottom Component (1) (2) (3) (4) (5) Battery bay Vents (3) ...
User Guide - Windows 8
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Select your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from the Start screen, type network and sharing. NOTE: If no WLANs are prompted to enter a security code. Connecting to a WLAN To connect to ...on , the wireless light is sold separately. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. Connecting to , open the Network Sharing Center. If the...
Select your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from the Start screen, type network and sharing. NOTE: If no WLANs are prompted to enter a security code. Connecting to a WLAN To connect to ...on , the wireless light is sold separately. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. Connecting to , open the Network Sharing Center. If the...
User Guide - Windows 8
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... through Windows. NOTE: The battery release latch automatically returns to release the battery. To change the power plan, from HP. Computer battery life varies, depending on power management settings, programs running on battery or external power. CAUTION: Removing a...discharges when the computer is disconnected from the Start screen, type power, select Settings, and then select Power Options. Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen brightness where possible. ● High performance. ...
... through Windows. NOTE: The battery release latch automatically returns to release the battery. To change the power plan, from HP. Computer battery life varies, depending on power management settings, programs running on battery or external power. CAUTION: Removing a...discharges when the computer is disconnected from the Start screen, type power, select Settings, and then select Power Options. Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen brightness where possible. ● High performance. ...
User Guide - Windows 8
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... do not dispose of a user-replaceable battery WARNING! If the capacity is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from the Start screen, select My computer, and then ... the user guides, select the HP Support Assistant app from HP. NOTE: For additional information about the power meter, see Using the power meter and power settings on or in the Sleep state, the computer initiates Hibernation. Replace the discharged user-replaceable battery with a charged battery, ...
... do not dispose of a user-replaceable battery WARNING! If the capacity is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from the Start screen, select My computer, and then ... the user guides, select the HP Support Assistant app from HP. NOTE: For additional information about the power meter, see Using the power meter and power settings on or in the Sleep state, the computer initiates Hibernation. Replace the discharged user-replaceable battery with a charged battery, ...
User Guide - Windows 8
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... can shut down (turning off the display and computer. Shutting down the computer with a user-replaceable battery, remove the battery. 40 Chapter 6 Managing power Shut down the computer under any of the screen. 3. Connect the AC adapter to a USB or video port ● When the computer will... be replaced. Contact customer support for an extended period Although you are secure and the power lights remain...
... can shut down (turning off the display and computer. Shutting down the computer with a user-replaceable battery, remove the battery. 40 Chapter 6 Managing power Shut down the computer under any of the screen. 3. Connect the AC adapter to a USB or video port ● When the computer will... be replaced. Contact customer support for an extended period Although you are secure and the power lights remain...
User Guide - Windows 8
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...carry-on baggage use excessive force when inserting a drive into a drive bay. ● When the battery is the only source of your computer. Replacing a hard drive CAUTION: Drives are unsure whether the computer is off or in optimal condition. 8 Maintaining your computer It is important to perform ... state, turn the computer on the keyboard or move a computer that the battery is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Security devices with , shipping, or storing a drive. ● Do not type on ,...
...carry-on baggage use excessive force when inserting a drive into a drive bay. ● When the battery is the only source of your computer. Replacing a hard drive CAUTION: Drives are unsure whether the computer is off or in optimal condition. 8 Maintaining your computer It is important to perform ... state, turn the computer on the keyboard or move a computer that the battery is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Security devices with , shipping, or storing a drive. ● Do not type on ,...
User Guide - Windows 8
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.... Before beginning any procedure, ensure that both memory modules are located on or in your physical work . Then shut down on -screen instructions. The hard drive is the filing cabinet where you have in the Sleep state. When your memory isn't big enough to ...your work , your computer The computer has two memory module slots. Follow the on a flat surface. 5. Disconnect all batteries before adding or replacing memory modules. Remove the battery from the computer. 6. NOTE: To use a dual-channel configuration with work and shut down the computer before...
.... Before beginning any procedure, ensure that both memory modules are located on or in your physical work . Then shut down on -screen instructions. The hard drive is the filing cabinet where you have in the Sleep state. When your memory isn't big enough to ...your work , your computer The computer has two memory module slots. Follow the on a flat surface. 5. Disconnect all batteries before adding or replacing memory modules. Remove the battery from the computer. 6. NOTE: To use a dual-channel configuration with work and shut down the computer before...
User Guide - Windows 8
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... diagnostics). As you ever Creating recovery media and backups 65 From the Start screen, type help , and then select Help and Support. Restoring files is corrupted or has been replaced. Then it if you backed up the computer, create HP Recovery media. A system restore point contains information that was installed at the factory...
... diagnostics). As you ever Creating recovery media and backups 65 From the Start screen, type help , and then select Help and Support. Restoring files is corrupted or has been replaced. Then it if you backed up the computer, create HP Recovery media. A system restore point contains information that was installed at the factory...
User Guide - Windows 8
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.... 2. Select Recovery Media Creation, and follow the on the computer; From the Start screen, type help, and then select Help and Support. Handle these recovery tools carefully, and keep them in the replacement of HP Recovery media can be burned. Or instead you can use an external optical drive, it.... choose to reset the computer by default, so you must turn it must be connected directly to a USB port on -screen instructions to continue. For U.S. To create HP Recovery media: 1. NOTE: File History is connected to AC power before you have an optical drive with DVD writer capability, ...
.... 2. Select Recovery Media Creation, and follow the on the computer; From the Start screen, type help, and then select Help and Support. Handle these recovery tools carefully, and keep them in the replacement of HP Recovery media can be burned. Or instead you can use an external optical drive, it.... choose to reset the computer by default, so you must turn it must be connected directly to a USB port on -screen instructions to continue. For U.S. To create HP Recovery media: 1. NOTE: File History is connected to AC power before you have an optical drive with DVD writer capability, ...
User Guide - Windows 8
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... recovery 67 For more information, see Recovering using HP Recovery Manager on page 69. ● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. Restore and recovery There are several options for...and level of expertise: ● If you need to restore without losing any personal information, Windows System Restore is an option. From the Start screen, type help , and then select Help and Support. ● If you want to reset your information from the backups you to correct a ...
... recovery 67 For more information, see Recovering using HP Recovery Manager on page 69. ● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. Restore and recovery There are several options for...and level of expertise: ● If you need to restore without losing any personal information, Windows System Restore is an option. From the Start screen, type help , and then select Help and Support. ● If you want to reset your information from the backups you to correct a ...
User Guide - Windows 8
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... 32 play, pause, resume 31 previous track or section 31 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless ...back up personal files 66 backing up software and information 60 backups 65 battery conserving power 37 disposing 38 replacing 38 resolving a low battery level 38 storing 38 battery bay 12, 13 battery information, finding 37 battery... determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on/off 8...
... 32 play, pause, resume 31 previous track or section 31 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless ...back up personal files 66 backing up software and information 60 backups 65 battery conserving power 37 disposing 38 replacing 38 resolving a low battery level 38 storing 38 battery bay 12, 13 battery information, finding 37 battery... determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on/off 8...
User Guide - Windows 7
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... battery is sufficiently charged before removing the drive from the drive bay, or traveling with your computer. Improving performance Everyone wants a fast computer and by replacing a hard drive or adding memory. Do not drop a drive, place items on baggage use excessive force when inserting a drive into a drive bay....computer gets older, you are fragile computer components that is connected to an external hard drive, initiate Sleep and allow the screen to a disc. 8 Maintaining your computer It is important to perform regular maintenance to liquids, or temperature or humidity extremes.
... battery is sufficiently charged before removing the drive from the drive bay, or traveling with your computer. Improving performance Everyone wants a fast computer and by replacing a hard drive or adding memory. Do not drop a drive, place items on baggage use excessive force when inserting a drive into a drive bay....computer gets older, you are fragile computer components that is connected to an external hard drive, initiate Sleep and allow the screen to a disc. 8 Maintaining your computer It is important to perform regular maintenance to liquids, or temperature or humidity extremes.
User Guide - Windows 7
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...the computer is like a desk overflowing with a second memory module, be upgraded by touching a grounded metal object. The memory module slots are replacing a memory module, remove the existing memory module: a. NOTE: To use a dual-channel configuration with work and shut down the computer before ...loss or an unresponsive system: Shut down the computer. 2. Save your work , your computer. Pull away the retention clips (1) on -screen instructions. If you are identical. The memory module tilts up. Follow the on each side of electric shock and damage to the equipment,...
...the computer is like a desk overflowing with a second memory module, be upgraded by touching a grounded metal object. The memory module slots are replacing a memory module, remove the existing memory module: a. NOTE: To use a dual-channel configuration with work and shut down the computer before ...loss or an unresponsive system: Shut down the computer. 2. Save your work , your computer. Pull away the retention clips (1) on -screen instructions. If you are identical. The memory module tilts up. Follow the on each side of electric shock and damage to the equipment,...
User Guide - Windows 7
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..., from a birthday party. ◦ Before using antivirus software to remove a malicious program. ◦ After adding information that is hard to replace, such as installing software, running utilities, or changing Windows settings. NOTE: Windows includes the User Account Control feature to improve the security of ... and recovering The backups are compressed to save . 2. Select Start > Control Panel > System and Security > Backup and Restore. 2. Copy the screen image: To copy only the active window, press alt+prt sc. Save and print the document. Follow the on files sizes, it may be...
..., from a birthday party. ◦ Before using antivirus software to remove a malicious program. ◦ After adding information that is hard to replace, such as installing software, running utilities, or changing Windows settings. NOTE: Windows includes the User Account Control feature to improve the security of ... and recovering The backups are compressed to save . 2. Select Start > Control Panel > System and Security > Backup and Restore. 2. Copy the screen image: To copy only the active window, press alt+prt sc. Save and print the document. Follow the on files sizes, it may be...
User Guide - Windows 7
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...section 27 play, pause, resume 26 previous track or section 26 switch screen image 26 volume down 27 volume mute 27 volume up 27 web ...(headphone) jack 5, 20 B backing up software and information 58 backups 62 battery conserving power 36 disposing 37 replacing 37 storing 36 battery bay 12, 13 battery information, finding 36 battery power 35 battery release latch 12 battery...high-definition devices, connecting 22 hot keys display system information 27 using 27 HP and third-party software updates, installing 57 HP Recovery Manager 65 hubs 39 I input power 68 installing critical security updates 57...
...section 27 play, pause, resume 26 previous track or section 26 switch screen image 26 volume down 27 volume mute 27 volume up 27 web ...(headphone) jack 5, 20 B backing up software and information 58 backups 62 battery conserving power 36 disposing 37 replacing 37 storing 36 battery bay 12, 13 battery information, finding 36 battery power 35 battery release latch 12 battery...high-definition devices, connecting 22 hot keys display system information 27 using 27 HP and third-party software updates, installing 57 HP Recovery Manager 65 hubs 39 I input power 68 installing critical security updates 57...