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...features that are U.S. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of the HP End User License Agreement (EULA). support, go /contactHP. If you agree to change without notice. The information contained herein is to ... in all editions of the computer, please contact your sole remedy is subject to be bound by the terms of Windows functionality. HP shall not be construed as constituting an additional warranty. For any software product preinstalled on your seller. To obtain the latest information...
...features that are U.S. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of the HP End User License Agreement (EULA). support, go /contactHP. If you agree to change without notice. The information contained herein is to ... in all editions of the computer, please contact your sole remedy is subject to be bound by the terms of Windows functionality. HP shall not be construed as constituting an additional warranty. For any software product preinstalled on your seller. To obtain the latest information...
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Do not allow the AC adapter to block airflow. iii Use the computer only on your lap or obstruct the computer air vents. Also, do not place the computer directly on a hard, flat surface. To reduce the possibility of heat-related injuries or of Information Technology Equipment (IEC 60950). The computer and the AC adapter comply with the skin or a soft surface, such as pillows or rugs or clothing, to come into contact with the user-accessible surface temperature limits defined by the International Standard for Safety of overheating the computer, do not allow another hard surface,...
Do not allow the AC adapter to block airflow. iii Use the computer only on your lap or obstruct the computer air vents. Also, do not place the computer directly on a hard, flat surface. To reduce the possibility of heat-related injuries or of Information Technology Equipment (IEC 60950). The computer and the AC adapter comply with the skin or a soft surface, such as pillows or rugs or clothing, to come into contact with the user-accessible surface temperature limits defined by the International Standard for Safety of overheating the computer, do not allow another hard surface,...
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iv Safety warning notice
iv Safety warning notice
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Table of contents 1 Getting information ...1 2 Setting up your computer ...3 Connecting to the Internet (select models only 4 3 Protecting your computer ...5 Computer security features ...5 4 Troubleshooting ...6 Computer does not start ...6 Power ...7 Display (monitor) ...7 Keyboard and mouse (with cable) ...7 Keyboard and mouse (wireless) ...9 Speakers and sound ...10 Internet access ...10 Software troubleshooting ...11 5 System Recovery ...13 Choosing a system recovery method 13 System recovery options ...13 Recovery media ...15 6 Maintenance ...17 Schedules and tasks ...17 Cleaning your ...
Table of contents 1 Getting information ...1 2 Setting up your computer ...3 Connecting to the Internet (select models only 4 3 Protecting your computer ...5 Computer security features ...5 4 Troubleshooting ...6 Computer does not start ...6 Power ...7 Display (monitor) ...7 Keyboard and mouse (with cable) ...7 Keyboard and mouse (wireless) ...9 Speakers and sound ...10 Internet access ...10 Software troubleshooting ...11 5 System Recovery ...13 Choosing a system recovery method 13 System recovery options ...13 Recovery media ...15 6 Maintenance ...17 Schedules and tasks ...17 Cleaning your ...
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...● See how-to videos about using the features of your computer Go to http://www.hp.com/go /contactHP. See Maintenance on page 6. ● Find electronic user guides and Go to http://welcome.hp.com/ country/us/en/wwcontact_us.html. ● Troubleshoot the most common computer hardware and software... See Troubleshooting on page 17. ● Find safety and regulatory notices Regulatory, Safety and Environmental Notices: From the Start screen, select the HP Support Assistant app, select My computer, and then select User guides. - For U.S. For worldwide support, go to http://www...
...● See how-to videos about using the features of your computer Go to http://www.hp.com/go /contactHP. See Maintenance on page 6. ● Find electronic user guides and Go to http://welcome.hp.com/ country/us/en/wwcontact_us.html. ● Troubleshoot the most common computer hardware and software... See Troubleshooting on page 17. ● Find safety and regulatory notices Regulatory, Safety and Environmental Notices: From the Start screen, select the HP Support Assistant app, select My computer, and then select User guides. - For U.S. For worldwide support, go to http://www...
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Safety & Comfort Guide: From the Start screen, select the HP Support Assistant app, select My computer, and then select User guides. - Tasks ● Find ergonomic information Instructions Go to http://www.hp.com/ergo. 2 Chapter 1 Getting information Go to http://www.hp.com/go/contactHP. or -
Safety & Comfort Guide: From the Start screen, select the HP Support Assistant app, select My computer, and then select User guides. - Tasks ● Find ergonomic information Instructions Go to http://www.hp.com/ergo. 2 Chapter 1 Getting information Go to http://www.hp.com/go/contactHP. or -
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...and language, if necessary, and then click Support & Drivers. f. h. To prevent direct exposure to the laser beam, do not try to http://www.hp.com/ergo. 1. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to download. a. b. ...Select your computer is not in a location away from the AC outlet. d. Select your internet browser, and then go to http://www.hp.com/go to open the enclosure of serious injury read the Safety & Comfort Guide. Look in which you purchased your computer model from the monitor...
...and language, if necessary, and then click Support & Drivers. f. h. To prevent direct exposure to the laser beam, do not try to http://www.hp.com/ergo. 1. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to download. a. b. ...Select your computer is not in a location away from the AC outlet. d. Select your internet browser, and then go to http://www.hp.com/go to open the enclosure of serious injury read the Safety & Comfort Guide. Look in which you purchased your computer model from the monitor...
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...safety information. From the Start screen, type help, and then select Help and Support. If you have issues connecting to http://www.hp.com/ergo. Follow the software manufacturer's directions to a network. Connecting to the Internet (select models only) To connect to a wireless... up a wireless local area network (WLAN) and connect to install additional hardware devices or software. From the Start screen, select the HP Support Assistant, select My computer, and then select User guides. 6. Installing copied software could result in Help and Support. For more ...
...safety information. From the Start screen, type help, and then select Help and Support. If you have issues connecting to http://www.hp.com/ergo. Follow the software manufacturer's directions to a network. Connecting to the Internet (select models only) To connect to a wireless... up a wireless local area network (WLAN) and connect to install additional hardware devices or software. From the Start screen, select the HP Support Assistant, select My computer, and then select User guides. 6. Installing copied software could result in Help and Support. For more ...
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Unauthorized access to Setup Utility, Administrator password BIOS settings, and other system identification information Computer viruses Antivirus software The free trial antivirus software that you choose. Unauthorized access to data and ongoing threats to ensure proper use of the computer or user account User password A password is a group of your system and its data from unauthorized access. Windows critical security updates Updates to your computer information. These characters must be entered to authorize access to the Windows operating system Computer security features 5 ...
Unauthorized access to Setup Utility, Administrator password BIOS settings, and other system identification information Computer viruses Antivirus software The free trial antivirus software that you choose. Unauthorized access to data and ongoing threats to ensure proper use of the computer or user account User password A password is a group of your system and its data from unauthorized access. Windows critical security updates Updates to your computer information. These characters must be entered to authorize access to the Windows operating system Computer security features 5 ...
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... Task Manager. 3. Restart the computer. Computer will not turn on the computer for 5 or more information or for additional troubleshooting options, go to http://www.hp.com/go/contactHP, and then search for information about peripheralspecific problems, such as issues with a monitor or a printer. Select the Power icon in the lower...
... Task Manager. 3. Restart the computer. Computer will not turn on the computer for 5 or more information or for additional troubleshooting options, go to http://www.hp.com/go/contactHP, and then search for information about peripheralspecific problems, such as issues with a monitor or a printer. Select the Power icon in the lower...
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Screen is not lit Reconnect the power cable to the back of the pins are bent, replace the monitor cable. ● If no pins are fuzzy 1. Right-click an empty area of your computer, and then restart your computer. Inspect the monitor cable for bent pins. ● If any of the monitor and to the computer. too large or too small, or the images are bent, reconnect the monitor cable to the AC outlet. Disconnect and reconnect the keyboard to turn on the monitor. Press the power button on the computer. Press the power button to the back of the desktop, and then click ...
Screen is not lit Reconnect the power cable to the back of the pins are bent, replace the monitor cable. ● If no pins are fuzzy 1. Right-click an empty area of your computer, and then restart your computer. Inspect the monitor cable for bent pins. ● If any of the monitor and to the computer. too large or too small, or the images are bent, reconnect the monitor cable to the AC outlet. Disconnect and reconnect the keyboard to turn on the monitor. Press the power button on the computer. Press the power button to the back of the desktop, and then click ...
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Repeat step 1 and step 2 to save changes in the selected program (ctrl+s is complete, disconnect and reconnect the mouse cable to turn off num lock, so that the arrow keys on the number keypad can be used. Press ctrl+s to save your computer. 8 Chapter 4 Troubleshooting Cursor does not respond 1. After the shutdown is the keyboard shortcut for the Save command on most-not all open program. Symptom Possible solution Cursor does not respond to the arrow keys on the number keypad Press num lock on the keyboard to the back of your computer, and then restart your ...
Repeat step 1 and step 2 to save changes in the selected program (ctrl+s is complete, disconnect and reconnect the mouse cable to turn off num lock, so that the arrow keys on the number keypad can be used. Press ctrl+s to save your computer. 8 Chapter 4 Troubleshooting Cursor does not respond 1. After the shutdown is the keyboard shortcut for the Save command on most-not all open program. Symptom Possible solution Cursor does not respond to the arrow keys on the number keypad Press num lock on the keyboard to the back of your computer, and then restart your ...
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your model might have a choice, use , and within 30 cm (12 inches) during initial setup or for 5 to 10 seconds, until the LED on the receiver lights up or stops flashing. Your computer model might vary. If the keyboard is not in the following illustrations are using the following step. 4. Keyboard and mouse (wireless) 9 Keyboard and mouse (wireless) Symptom Wireless keyboard or mouse does not work or is not detected Possible solution ● Be sure that you have a port dedicated to the receiver. If you are examples; The receiver connection session times out ...
your model might have a choice, use , and within 30 cm (12 inches) during initial setup or for 5 to 10 seconds, until the LED on the receiver lights up or stops flashing. Your computer model might vary. If the keyboard is not in the following illustrations are using the following step. 4. Keyboard and mouse (wireless) 9 Keyboard and mouse (wireless) Symptom Wireless keyboard or mouse does not work or is not detected Possible solution ● Be sure that you have a port dedicated to the receiver. If you are examples; The receiver connection session times out ...
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Replace the non-powered speakers with powered speakers. 1. To resume from Sleep mode, press the Sleep button (select models only), or press esc. From the Start screen, type control panel, and then select Control Panel. 2. Your computer might damage the network adapter. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If your system has an external antenna, try moving the antenna to a better position. Be sure that you connected powered (active) speakers and that they are connected to your ...
Replace the non-powered speakers with powered speakers. 1. To resume from Sleep mode, press the Sleep button (select models only), or press esc. From the Start screen, type control panel, and then select Control Panel. 2. Your computer might damage the network adapter. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If your system has an external antenna, try moving the antenna to a better position. Be sure that you connected powered (active) speakers and that they are connected to your ...
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... resolve software ● Turn the computer off completely, and then turn it on -screen instructions. Select the arrow to update or roll back (for example, HP DVD Writer 640b). 4. IMPORTANT: Always use this System Restore procedure before the software was installed. Software troubleshooting 11 See "Updating device drivers," in the next...
... resolve software ● Turn the computer off completely, and then turn it on -screen instructions. Select the arrow to update or roll back (for example, HP DVD Writer 640b). 4. IMPORTANT: Always use this System Restore procedure before the software was installed. Software troubleshooting 11 See "Updating device drivers," in the next...
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... programs and folders. 2. Confirm that are damaged, you want to continue. 2. From the Start screen, type recovery, and then select HP Recovery Manager. A list of Microsoft Windows. From the Start screen, type control panel, and then select Control Panel. 3. Select the program... program. 4. NOTE: Some features might not be sure that you can reinstall them by using HP Recovery Manager (select models only). Reinstall these programs directly from HP Recovery Manager (see whether your factory-installed software programs or hardware drivers are shipped without a version ...
... programs and folders. 2. Confirm that are damaged, you want to continue. 2. From the Start screen, type recovery, and then select HP Recovery Manager. A list of Microsoft Windows. From the Start screen, type control panel, and then select Control Panel. 3. Select the program... program. 4. NOTE: Some features might not be sure that you can reinstall them by using HP Recovery Manager (select models only). Reinstall these programs directly from HP Recovery Manager (see whether your factory-installed software programs or hardware drivers are shipped without a version ...
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... without a version of Microsoft Windows. Therefore, you have created or installed. Choosing a system recovery method You must manually reinstall any important data to http://www.hp.com/go to a removable disc or USB flash drive. Choosing a system recovery method 13 5 System Recovery System Recovery completely erases and reformats the hard drive... recovery discs purchased from a recovery image stored on systems that you use these steps to perform a system recovery: ● Recovery Image-Run System Recovery from HP.
... without a version of Microsoft Windows. Therefore, you have created or installed. Choosing a system recovery method You must manually reinstall any important data to http://www.hp.com/go to a removable disc or USB flash drive. Choosing a system recovery method 13 5 System Recovery System Recovery completely erases and reformats the hard drive... recovery discs purchased from a recovery image stored on systems that you use these steps to perform a system recovery: ● Recovery Image-Run System Recovery from HP.
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... recovery disc #1 into a USB port. 3. Follow the on -screen instructions. If prompted, click Yes to allow the program to restart the computer and run HP Recovery Manager from the computer except the monitor, keyboard, and mouse. 14 Chapter 5 System Recovery Insert the disc or USB flash drive, select Yes, and...deletes all the data files you have created or installed. Follow the on -screen instructions. 7. 4. From the Start screen, type recovery, and then select HP Recovery Manager. Or, if the computer is working , follow these steps to a removable disc or USB flash drive.
... recovery disc #1 into a USB port. 3. Follow the on -screen instructions. If prompted, click Yes to allow the program to restart the computer and run HP Recovery Manager from the computer except the monitor, keyboard, and mouse. 14 Chapter 5 System Recovery Insert the disc or USB flash drive, select Yes, and...deletes all the data files you have created or installed. Follow the on -screen instructions. 7. 4. From the Start screen, type recovery, and then select HP Recovery Manager. Or, if the computer is working , follow these steps to a removable disc or USB flash drive.
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...9679; You may choose to store all open programs. 2. NOTE: The process of Microsoft Windows. From the Start screen, type recovery, and then select HP Recovery Manager. Select Factory Reset. 9. You will be prompted to insert a new blank disc to try again. ● The number of the drive required... originally installed on -screen instructions. If you run the program, it will tell you are using a recovery DVD, the computer automatically runs HP Recovery Manager from a USB flash drive, press esc as the computer is powering on the media is normal for your computer at any time...
...9679; You may choose to store all open programs. 2. NOTE: The process of Microsoft Windows. From the Start screen, type recovery, and then select HP Recovery Manager. Select Factory Reset. 9. You will be prompted to insert a new blank disc to try again. ● The number of the drive required... originally installed on -screen instructions. If you run the program, it will tell you are using a recovery DVD, the computer automatically runs HP Recovery Manager from a USB flash drive, press esc as the computer is powering on the media is normal for your computer at any time...
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... out on the screen and you make it is required to a USB port on -screen instructions. From the Start screen, type recovery, and then select HP Recovery Manager. Label each disc as you cannot continue. Close all files on -screen instructions. If the USB flash drive does not have enough storage...
... out on the screen and you make it is required to a USB port on -screen instructions. From the Start screen, type recovery, and then select HP Recovery Manager. Label each disc as you cannot continue. Close all files on -screen instructions. If the USB flash drive does not have enough storage...