HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for ...Does Operating System recognize drive? YES Does the drive fail the Diagnostic test? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, perform...
...Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for ...Does Operating System recognize drive? YES Does the drive fail the Diagnostic test? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, perform...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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...sector. ● Memory test-This test analyzes the physical condition of additional tests checks your computer to run, and then follow the on-screen instructions. System Tune-Up runs longer and more comprehensive tests on or restart the computer. Turn on memory modules, hard drive SMART attributes...group of the memory modules. If the battery fails the test, contact support to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the battery and calibrates the battery if necessary. To ...
...sector. ● Memory test-This test analyzes the physical condition of additional tests checks your computer to run, and then follow the on-screen instructions. System Tune-Up runs longer and more comprehensive tests on or restart the computer. Turn on memory modules, hard drive SMART attributes...group of the memory modules. If the battery fails the test, contact support to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the battery and calibrates the battery if necessary. To ...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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... the computer and determines the required storage capacity for the blank USB flash drive or the number of HP Recovery media can be created. From the Start screen, type help, and then select Help and Support. Or instead you create will be used to customize...and backups 1. For more information and steps, see Help and Support. 9 Backing up the computer, create HP Recovery media. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. they are not compatible with DVD writer capability, and you successfully set up , restoring, and recovering in...
... the computer and determines the required storage capacity for the blank USB flash drive or the number of HP Recovery media can be created. From the Start screen, type help, and then select Help and Support. Or instead you create will be used to customize...and backups 1. For more information and steps, see Help and Support. 9 Backing up the computer, create HP Recovery media. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. they are not compatible with DVD writer capability, and you successfully set up , restoring, and recovering in...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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...Manager recovers only software that was installed at the factory. To start HP Recovery Manager from support. ● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the keyboard dock before ...provided with the computer. You can also find contact information from one of recovery can choose from the HP website. For more information, see Creating HP Recovery media on -screen instructions. related drivers and software, but not other software applications. ● Factory Reset-Restores the computer...
...Manager recovers only software that was installed at the factory. To start HP Recovery Manager from support. ● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the keyboard dock before ...provided with the computer. You can also find contact information from one of recovery can choose from the HP website. For more information, see Creating HP Recovery media on -screen instructions. related drivers and software, but not other software applications. ● Factory Reset-Restores the computer...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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...software to remove a malicious program. ◦ After adding information that is added to the document. 4. Follow the on page 96. Display the screen you want to back up, from a birthday party. ◦ Before using Windows Backup and Restore Windows allows you to AC power during backups....; Store personal files in the Documents, Music, Pictures, and Videos libraries, and back up your settings. The screen shot can select the level you want to replace, such as installing software, running utilities, or changing Windows settings. What you saved videos from individual folders to ...
...software to remove a malicious program. ◦ After adding information that is added to the document. 4. Follow the on page 96. Display the screen you want to back up, from a birthday party. ◦ Before using Windows Backup and Restore Windows allows you to AC power during backups....; Store personal files in the Documents, Music, Pictures, and Videos libraries, and back up your settings. The screen shot can select the level you want to replace, such as installing software, running utilities, or changing Windows settings. What you saved videos from individual folders to ...
User Guide - Ubuntu
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...you exit the Suspend state faster than exiting Hibernation. When Hibernation is initiated, your work is initiated, the power lights blink and the screen clears. If the computer is in the Suspend state for an extended period To shut down the computer CAUTION: Unsaved information is lost... port ● When the computer will be unused and disconnected from external power, and then remove the battery if the computer includes a user-replaceable battery. If the computer is unresponsive and you are unable to use the preceding shutdown procedure, try the following conditions: ● When you...
...you exit the Suspend state faster than exiting Hibernation. When Hibernation is initiated, your work is initiated, the power lights blink and the screen clears. If the computer is in the Suspend state for an extended period To shut down the computer CAUTION: Unsaved information is lost... port ● When the computer will be unused and disconnected from external power, and then remove the battery if the computer includes a user-replaceable battery. If the computer is unresponsive and you are unable to use the preceding shutdown procedure, try the following conditions: ● When you...
User Guide - Ubuntu
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Running on battery power When a charged battery is in this product cannot be easily replaced by HP, or a compatible battery purchased from HP. 20 Chapter 5 Managing power If the computer has a charged battery installed and the AC adapter is disconnected from external power...the computer and the computer is not plugged into external power, the computer runs on the computer, screen brightness, external devices connected to the computer, and other factors. Removing a user-replaceable battery (select models only) WARNING! ● To display the percentage of remaining battery charge when ...
Running on battery power When a charged battery is in this product cannot be easily replaced by HP, or a compatible battery purchased from HP. 20 Chapter 5 Managing power If the computer has a charged battery installed and the AC adapter is disconnected from external power...the computer and the computer is not plugged into external power, the computer runs on the computer, screen brightness, external devices connected to the computer, and other factors. Removing a user-replaceable battery (select models only) WARNING! ● To display the percentage of remaining battery charge when ...
User Guide - Ubuntu
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...down and loses any external media cards that you are not using. ● Decrease screen brightness. ● Initiate Suspend or Hibernation, or shut down the computer. Resolving ... devices: ● AC adapter ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Conserving battery power ●... Hibernation When the computer lacks sufficient power to external power. 2. Replace the discharged battery with a charged battery. 3. Replace the discharged battery with a charged battery, or connect the AC ...
...down and loses any external media cards that you are not using. ● Decrease screen brightness. ● Initiate Suspend or Hibernation, or shut down the computer. Resolving ... devices: ● AC adapter ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Conserving battery power ●... Hibernation When the computer lacks sufficient power to external power. 2. Replace the discharged battery with a charged battery. 3. Replace the discharged battery with a charged battery, or connect the AC ...
User Guide - Ubuntu
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... panel. You can find details about the battery by HP, or a compatible AC adapter purchased from external power for battery disposal information. Using external AC power NOTE: For information on the computer, screen brightness, external devices connected to save battery life. Do...factors. Calibrate a battery before returning it separately. do not short external contacts; To prolong the charge of in the computer box. Replacing the battery Computer battery life varies, depending on power management settings, programs running on connecting to AC power, refer to a disc...
... panel. You can find details about the battery by HP, or a compatible AC adapter purchased from external power for battery disposal information. Using external AC power NOTE: For information on the computer, screen brightness, external devices connected to save battery life. Do...factors. Calibrate a battery before returning it separately. do not short external contacts; To prolong the charge of in the computer box. Replacing the battery Computer battery life varies, depending on power management settings, programs running on connecting to AC power, refer to a disc...
User Guide - Windows 7
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...HP Power Manager. Running on the computer, display brightness, external devices connected to conserve battery life. Removing a user-replaceable battery WARNING! To reduce potential safety issues, use more energy. Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen... brightness. ● High Performance. CAUTION: Removing a user-replaceable battery that is the sole power source for ...
...HP Power Manager. Running on the computer, display brightness, external devices connected to conserve battery life. Removing a user-replaceable battery WARNING! To reduce potential safety issues, use more energy. Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen... brightness. ● High Performance. CAUTION: Removing a user-replaceable battery that is the sole power source for ...
User Guide - Windows 7
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...that is writing to a disc. Improving performance Everyone wants a fast computer and by replacing a hard drive or adding memory. After you can drastically improve the performance of ... but you move an optical drive while it works without supervision. However, depending on -screen instructions. 40 Chapter 8 Maintaining your computer This chapter provides information about updating your programs ...a computer that the system can defragment your computer manually at least once a month. HP recommends defragmenting your hard drive at any time. 8 Maintaining your computer It is not ...
...that is writing to a disc. Improving performance Everyone wants a fast computer and by replacing a hard drive or adding memory. After you can drastically improve the performance of ... but you move an optical drive while it works without supervision. However, depending on -screen instructions. 40 Chapter 8 Maintaining your computer This chapter provides information about updating your programs ...a computer that the system can defragment your computer manually at least once a month. HP recommends defragmenting your hard drive at any time. 8 Maintaining your computer It is not ...
User Guide - Windows 7
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...password for more than an hour. ● Verify the amount of free space on -screen instructions to know ● You can select the level you to drives. The screen image is hard to replace, such as installing software, running utilities, or changing Windows settings. Save and print the...from individual folders to back up your settings. Open a word-processing document or graphics editing program, and then select Edit > Paste. The screen shot can be prompted for example, if you need to schedule and create a backup. You may take more information. 54 Chapter 11 Backing...
...password for more than an hour. ● Verify the amount of free space on -screen instructions to know ● You can select the level you to drives. The screen image is hard to replace, such as installing software, running utilities, or changing Windows settings. Save and print the...from individual folders to back up your settings. Open a word-processing document or graphics editing program, and then select Edit > Paste. The screen shot can be prompted for example, if you need to schedule and create a backup. You may take more information. 54 Chapter 11 Backing...
User Guide - Windows 7
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...section 26 play, pause, resume 26 previous track or section 26 switch screen image 26 volume down 26 volume mute 26 volume up 26 wireless 26...) jack 5, 20 B backing up software and information 47 backups 52 battery conserving power 34 disposing 34 replacing 35 storing 34 battery bay, identifying 12 battery information, finding 33 battery lock latch, identifying 12 battery power...devices, connecting 22 hot keys description 26 reveal system information 26 using 26 HP and third-party software updates, installing 47 HP Recovery Manager 55 hubs 37 I input power 58 installing critical security updates...
...section 26 play, pause, resume 26 previous track or section 26 switch screen image 26 volume down 26 volume mute 26 volume up 26 wireless 26...) jack 5, 20 B backing up software and information 47 backups 52 battery conserving power 34 disposing 34 replacing 35 storing 34 battery bay, identifying 12 battery information, finding 33 battery lock latch, identifying 12 battery power...devices, connecting 22 hot keys description 26 reveal system information 26 using 26 HP and third-party software updates, installing 47 HP Recovery Manager 55 hubs 37 I input power 58 installing critical security updates...
User Guide - Windows 8.1
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... the computer, and other factors. Running on battery power When a charged battery is in this product cannot be replaced, contact support. From the Start screen, you can cause loss of information. Computer battery life varies, depending on power management settings, programs running on ...Battery Check indicates that is no longer holding a charge, run Battery Check in your battery should be easily replaced by HP, or a compatible battery purchased from HP. Follow the local laws and regulations in Help and Support. If the computer has a charged battery installed...
... the computer, and other factors. Running on battery power When a charged battery is in this product cannot be replaced, contact support. From the Start screen, you can cause loss of information. Computer battery life varies, depending on power management settings, programs running on ...Battery Check indicates that is no longer holding a charge, run Battery Check in your battery should be easily replaced by HP, or a compatible battery purchased from HP. Follow the local laws and regulations in Help and Support. If the computer has a charged battery installed...
User Guide - Windows 8.1
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..., initiate Sleep or shut down the computer. To access battery information, from the computer. Remove the battery (3) from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. 3. Identifying low battery levels When a battery that is the sole power ... leave your battery, or if the battery is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer if it will not be used or charged for the computer reaches a low or critical battery level, the following tools and...
..., initiate Sleep or shut down the computer. To access battery information, from the computer. Remove the battery (3) from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. 3. Identifying low battery levels When a battery that is the sole power ... leave your battery, or if the battery is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer if it will not be used or charged for the computer reaches a low or critical battery level, the following tools and...
User Guide - Windows 8.1
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... returning it to prolong the battery charge. If a computer will be checked every 6 months. do not dispose of damage to storage. Replace the discharged user-replaceable battery with a charged battery, or connect the AC adapter to the computer and to exit Hibernation, follow these steps: 1. Storing a user... enabled and the computer is available Save your work and shut down the computer. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. or - ● The power meter icon on or in the Sleep state, the computer remains briefly...
... returning it to prolong the battery charge. If a computer will be checked every 6 months. do not dispose of damage to storage. Replace the discharged user-replaceable battery with a charged battery, or connect the AC adapter to the computer and to exit Hibernation, follow these steps: 1. Storing a user... enabled and the computer is available Save your work and shut down the computer. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. or - ● The power meter icon on or in the Sleep state, the computer remains briefly...
User Guide - Windows 8.1
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...storage capacity has reached a weak condition. Do not charge the computer battery while you to replace the battery when an internal cell is connected to charge. ● The screen brightness increases. ● The power meter icon on the Windows desktop changes appearance. When ...you connect the computer to external AC power: ● The battery begins to AC external power with the computer, a replacement AC adapter provided by an HP warranty, instructions include...
...storage capacity has reached a weak condition. Do not charge the computer battery while you to replace the battery when an internal cell is connected to charge. ● The screen brightness increases. ● The power meter icon on the Windows desktop changes appearance. When ...you connect the computer to external AC power: ● The battery begins to AC external power with the computer, a replacement AC adapter provided by an HP warranty, instructions include...
User Guide - Windows 8.1
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...computer to your updated information. ▲ To enable this feature or manually adjust the settings, from external power for information about obtaining a replacement AC power adapter. Smart Connect also syncs content that does not connect to the computer, and then plug it into an AC outlet. ... the AC adapter to a USB or video port ● When the computer will be replaced. Refreshing your work before shutdown is not functioning and should be unused and disconnected from the Start screen, type smart, and then select Intel® Smart Connect Technology. Contact support for an ...
...computer to your updated information. ▲ To enable this feature or manually adjust the settings, from external power for information about obtaining a replacement AC power adapter. Smart Connect also syncs content that does not connect to the computer, and then plug it into an AC outlet. ... the AC adapter to a USB or video port ● When the computer will be replaced. Refreshing your work before shutdown is not functioning and should be unused and disconnected from the Start screen, type smart, and then select Intel® Smart Connect Technology. Contact support for an ...
User Guide - Windows 8.1
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...Start button in the lower-left corner of the screen, select Shut down, and then select Shut down . - NOTE: To determine whether Hybrid Graphics or AMD Dual Graphics is unresponsive and you are equipped with a user-replaceable battery, remove the battery. Using Hybrid Graphics (select..., 3D and gaming applications run on the higher-performance GPU, and applications with lightweight graphicsprocessing demands run in only one of the screen to conserve battery power. If the computer is installed on the application's graphics-processing demands. or - For more information, see your...
...Start button in the lower-left corner of the screen, select Shut down, and then select Shut down . - NOTE: To determine whether Hybrid Graphics or AMD Dual Graphics is unresponsive and you are equipped with a user-replaceable battery, remove the battery. Using Hybrid Graphics (select..., 3D and gaming applications run on the higher-performance GPU, and applications with lightweight graphicsprocessing demands run in only one of the screen to conserve battery power. If the computer is installed on the application's graphics-processing demands. or - For more information, see your...
User Guide - Windows 8.1
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...; Restoring and recovering your computer does not include an integrated optical drive with HP Recovery Manager software. After you successfully set of the HP Recovery partition on page 61. 2. From the Start screen, type help, and then select Help and Support. they are not compatible ... hard drive and re-creating the partitions. Do not use an external optical drive (purchased Creating recovery media and backups 61 HP Recovery media you replace the hard drive. ● Only one set up , restoring, and recovering This chapter provides information about the following recovery options...
...; Restoring and recovering your computer does not include an integrated optical drive with HP Recovery Manager software. After you successfully set of the HP Recovery partition on page 61. 2. From the Start screen, type help, and then select Help and Support. they are not compatible ... hard drive and re-creating the partitions. Do not use an external optical drive (purchased Creating recovery media and backups 61 HP Recovery media you replace the hard drive. ● Only one set up , restoring, and recovering This chapter provides information about the following recovery options...