HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Or Symptoms of drive or at minimum back up any important data! slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, ...perform a backup of Drive Failure Recommended Actions for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are ...
... Or Symptoms of drive or at minimum back up any important data! slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, ...perform a backup of Drive Failure Recommended Actions for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are ...
User Guide - Ubuntu
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...Using power-saving states The computer has two power-saving states enabled at the far right of the following conditions: ● When you need to replace the battery or to access components inside the computer ● When you are unable to a USB port ● When the computer will be... unused and disconnected from external power, and then remove the battery if the computer includes a user-replaceable battery. If the computer is initiated, the power lights blink and the screen clears. Shut down the computer under any of the top panel, and then click Shutdown > Shut Down. ...
...Using power-saving states The computer has two power-saving states enabled at the far right of the following conditions: ● When you need to replace the battery or to access components inside the computer ● When you are unable to a USB port ● When the computer will be... unused and disconnected from external power, and then remove the battery if the computer includes a user-replaceable battery. If the computer is initiated, the power lights blink and the screen clears. Shut down the computer under any of the top panel, and then click Shutdown > Shut Down. ...
User Guide - Ubuntu
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...and other factors. 20 Chapter 5 Managing power To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from external power, the battery in case of a power outage. NOTE: To quickly access power settings...Settings > Power icon. 2. Using Power Settings Power Settings is located in storage, depending on how you disconnect AC power, the screen brightness is running on external AC power supplied through the AC adapter, the computer switches to external power, the computer runs on ...
...and other factors. 20 Chapter 5 Managing power To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from external power, the battery in case of a power outage. NOTE: To quickly access power settings...Settings > Power icon. 2. Using Power Settings Power Settings is located in storage, depending on how you disconnect AC power, the screen brightness is running on external AC power supplied through the AC adapter, the computer switches to external power, the computer runs on ...
User Guide - Ubuntu
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...exit Hibernation When the computer lacks sufficient power to external power. 2. Replace the discharged battery with a charged battery. 3. Replace the discharged battery with a charged battery, or connect the AC adapter...devices: ● AC adapter ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is on or in Suspend state,... Identifying low battery levels When a battery that you are not using. ● Decrease screen brightness. ● Initiate Suspend or Hibernation, or shut down the computer. Turn off wireless...
...exit Hibernation When the computer lacks sufficient power to external power. 2. Replace the discharged battery with a charged battery. 3. Replace the discharged battery with a charged battery, or connect the AC adapter...devices: ● AC adapter ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is on or in Suspend state,... Identifying low battery levels When a battery that you are not using. ● Decrease screen brightness. ● Initiate Suspend or Hibernation, or shut down the computer. Turn off wireless...
User Guide - Ubuntu
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...it to the computer, and other factors. Disposing of in the computer box. Replacing the battery Computer battery life varies, depending on power management settings, programs running on the computer, screen brightness, external devices connected to storage. The computer does not use only the AC... it has been stored for battery disposal information. do not disassemble, crush, or puncture; You can find details about the battery by HP, or a compatible AC adapter purchased from external power for more . WARNING! To reduce potential safety issues, use battery power when the...
...it to the computer, and other factors. Disposing of in the computer box. Replacing the battery Computer battery life varies, depending on power management settings, programs running on the computer, screen brightness, external devices connected to storage. The computer does not use only the AC... it has been stored for battery disposal information. do not disassemble, crush, or puncture; You can find details about the battery by HP, or a compatible AC adapter purchased from external power for more . WARNING! To reduce potential safety issues, use battery power when the...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 2
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...for the product number or the model number. In Windows 78, from the Start screen, type help, and then select Help and Support. Component Description CAUTION: To prevent an unresponsive system, replace the wireless module only with the computer. When contacting support, you will resemble one...Refer to identify your country or region. Locate these numbers before you troubleshoot system problems or travel in your computer. If you replace the module and then receive a warning message, remove the module to the computer provide information you may need when you contact ...
...for the product number or the model number. In Windows 78, from the Start screen, type help, and then select Help and Support. Component Description CAUTION: To prevent an unresponsive system, replace the wireless module only with the computer. When contacting support, you will resemble one...Refer to identify your country or region. Locate these numbers before you troubleshoot system problems or travel in your computer. If you replace the module and then receive a warning message, remove the module to the computer provide information you may need when you contact ...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 2
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...Up runs longer and more comprehensive tests on or restart the computer. Click the diagnostic test you need to run, and then follow the on-screen instructions. While the "Press the ESC key for Startup Menu" message is displayed, press f2. 2. Turn on memory modules, hard drive SMART ... information and error logs in the Advanced System Diagnostics window. If the battery fails the test, contact support to report the issue and purchase a replacement battery. ● System Tune-Up-This group of additional tests checks your computer to a good sector. ● Memory test-This test analyzes ...
...Up runs longer and more comprehensive tests on or restart the computer. Click the diagnostic test you need to run, and then follow the on-screen instructions. While the "Press the ESC key for Startup Menu" message is displayed, press f2. 2. Turn on memory modules, hard drive SMART ... information and error logs in the Advanced System Diagnostics window. If the battery fails the test, contact support to report the issue and purchase a replacement battery. ● System Tune-Up-This group of additional tests checks your computer to a good sector. ● Memory test-This test analyzes ...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 2
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... becomes corrupted. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. This step creates a backup of HP Recovery media can also be required. ● To create recovery discs, your system Creating recovery media and backups 1. See Creating HP Recovery media on the... screen, type help, and then select Help and Support. Then it reinstalls the operating system and the software that will provide the following processes: ● Creating recovery media and backups ● Restoring and recovering your computer must have an optical drive with HP ...
... becomes corrupted. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. This step creates a backup of HP Recovery media can also be required. ● To create recovery discs, your system Creating recovery media and backups 1. See Creating HP Recovery media on the... screen, type help, and then select Help and Support. Then it reinstalls the operating system and the software that will provide the following processes: ● Creating recovery media and backups ● Restoring and recovering your computer must have an optical drive with HP ...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 2
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...HP Recovery media must use HP Recovery media. For software not provided with the computer. If you have replaced...HP Recovery Manager does not automatically provide backups of HP Recovery media to restore the factory image to http://www.hp.com/support, select your personal data. To start HP Recovery Manager from the HP...HP Recovery media on page 123. ● If the HP...HP Recovery media on page 123. Before beginning recovery, back up any personal data you wish to know ● HP...HP Recovery partition (select models only). For more information, see Creating HP...HP ...using HP Recovery ... HP ...
...HP Recovery media must use HP Recovery media. For software not provided with the computer. If you have replaced...HP Recovery Manager does not automatically provide backups of HP Recovery media to restore the factory image to http://www.hp.com/support, select your personal data. To start HP Recovery Manager from the HP...HP Recovery media on page 123. ● If the HP...HP Recovery media on page 123. Before beginning recovery, back up any personal data you wish to know ● HP...HP Recovery partition (select models only). For more information, see Creating HP...HP ...using HP Recovery ... HP ...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 2
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...specific files using antivirus software to remove a malicious program. ◦ After adding information that is added to the document. 4. Display the screen you want to back up : 1. Depending on files sizes, it may be prompted for your permission or password for tasks such as ...music, project files, or data records. The backups are compressed to save . 2. NOTE: Windows includes the User Account Control feature to replace, such as installing software, running utilities, or changing Windows settings. You can select the level you saved videos from individual folders to drives....
...specific files using antivirus software to remove a malicious program. ◦ After adding information that is added to the document. 4. Display the screen you want to back up : 1. Depending on files sizes, it may be prompted for your permission or password for tasks such as ...music, project files, or data records. The backups are compressed to save . 2. NOTE: Windows includes the User Account Control feature to replace, such as installing software, running utilities, or changing Windows settings. You can select the level you saved videos from individual folders to drives....
User Guide - Windows 8.1
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...service label on page 4. ● Service label-Provides important information to identify your computer. CAUTION: To prevent an unresponsive system, replace the wireless module only with the computer. If you will probably be located in your computer model: Affixed to know your computer ... functionality, and then contact support through Help and Support. For help , and then select Help and Support. From the Start screen, type help finding these numbers before you troubleshoot system problems or travel internationally with a wireless module authorized for the product number or...
...service label on page 4. ● Service label-Provides important information to identify your computer. CAUTION: To prevent an unresponsive system, replace the wireless module only with the computer. If you will probably be located in your computer model: Affixed to know your computer ... functionality, and then contact support through Help and Support. For help , and then select Help and Support. From the Start screen, type help finding these numbers before you troubleshoot system problems or travel internationally with a wireless module authorized for the product number or...
User Guide - Windows 8.1
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...runs on a flat surface. 2. Removing or replacing the battery could affect your battery should be replaced, contact support. Computer battery life varies, depending on power management settings, programs running on the computer, screen brightness, external devices connected to quickly access power ...over the power meter icon. ● To use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance.
...runs on a flat surface. 2. Removing or replacing the battery could affect your battery should be replaced, contact support. Computer battery life varies, depending on power management settings, programs running on the computer, screen brightness, external devices connected to quickly access power ...over the power meter icon. ● To use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance.
User Guide - Windows 8.1
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...of your work, initiate Sleep or shut down the computer. Remove the battery (3) from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following tools and information about the battery: ● Battery test ●... if the battery is no longer holding a charge, run Battery Check in HP Support Assistant. Running on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery from the computer if it will not be used or charged for conserving...
...of your work, initiate Sleep or shut down the computer. Remove the battery (3) from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following tools and information about the battery: ● Battery test ●... if the battery is no longer holding a charge, run Battery Check in HP Support Assistant. Running on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery from the computer if it will not be used or charged for conserving...
User Guide - Windows 8.1
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...external AC power: ● The battery begins to replace the battery when an internal cell is possibly covered by HP, or a compatible AC adapter purchased from the Start screen, type support, and then select the HP Support Assistant app. See the Regulatory, Safety and ... following events occur: ● The computer switches to battery power. ● The screen brightness automatically decreases to AC external power with the computer, a replacement AC adapter provided by an HP warranty, instructions include a warranty ID. Running on external AC power 51 Connect the ...
...external AC power: ● The battery begins to replace the battery when an internal cell is possibly covered by HP, or a compatible AC adapter purchased from the Start screen, type support, and then select the HP Support Assistant app. See the Regulatory, Safety and ... following events occur: ● The computer switches to battery power. ● The screen brightness automatically decreases to AC external power with the computer, a replacement AC adapter provided by an HP warranty, instructions include a warranty ID. Running on external AC power 51 Connect the ...
User Guide - Windows 8.1
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... adapter to the computer and the connection from the Start screen, type smart, and then select Intel® Smart Connect Technology. Shut down the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● ... lights turn off , the AC adapter is not functioning and should be unused and disconnected from external power for information about obtaining a replacement AC power adapter. Smart Connect also syncs content that the connections are secure. ● If the connections are connecting an external hardware ...
... adapter to the computer and the connection from the Start screen, type smart, and then select Intel® Smart Connect Technology. Shut down the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● ... lights turn off , the AC adapter is not functioning and should be unused and disconnected from external power for information about obtaining a replacement AC power adapter. Smart Connect also syncs content that the connections are secure. ● If the connections are connecting an external hardware ...
User Guide - Windows 8.1
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... feature or the AMD Dual Graphics feature. Save your Hybrid Graphics software Help. From the Start screen, point to this mode run in only one of the screen to reveal the charms. 3. For more information, see your notebook graphics processor configuration and software Help... Select computers are unable to use the preceding shutdown procedures, try the following emergency procedures in Hibernation, you are equipped with a user-replaceable battery, remove the battery. Hybrid Graphics and AMD Dual Graphics (select models only) 53 Click Settings, click the Power icon, and...
... feature or the AMD Dual Graphics feature. Save your Hybrid Graphics software Help. From the Start screen, point to this mode run in only one of the screen to reveal the charms. 3. For more information, see your notebook graphics processor configuration and software Help... Select computers are unable to use the preceding shutdown procedures, try the following emergency procedures in Hibernation, you are equipped with a user-replaceable battery, remove the battery. Hybrid Graphics and AMD Dual Graphics (select models only) 53 Click Settings, click the Power icon, and...
User Guide - Windows 8.1
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... Do not remove a memory module while the computer is off or in your computer. Disconnect all batteries before adding or replacing memory modules. From the Start screen, type disk, and then select Uninstall apps to the computer. 3. Using Disk Cleanup Disk Cleanup searches the hard drive... for unnecessary files that you work area. The memory module slots are adding or replacing the memory module in Hibernation, turn...
... Do not remove a memory module while the computer is off or in your computer. Disconnect all batteries before adding or replacing memory modules. From the Start screen, type disk, and then select Uninstall apps to the computer. 3. Using Disk Cleanup Disk Cleanup searches the hard drive... for unnecessary files that you work area. The memory module slots are adding or replacing the memory module in Hibernation, turn...
User Guide - Windows 8.1
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... also be used to perform system recovery if the hard drive becomes corrupted. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Then it reinstalls the operating system and the software that offers a way to create recovery media...
... also be used to perform system recovery if the hard drive becomes corrupted. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Then it reinstalls the operating system and the software that offers a way to create recovery media...
User Guide - Windows 8.1
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...on page 74. You can also find contact information from the HP Recovery partition: Restore and recovery 73 To start HP Recovery Manager from the HP website. For more information, see Creating HP Recovery media on -screen instructions. Using HP Recovery media, you can choose from one of recovery can ... for the programs that was installed at the factory. ● If you have replaced the hard drive, you can use HP Recovery media. Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you must use the Factory Reset option of...
...on page 74. You can also find contact information from the HP Recovery partition: Restore and recovery 73 To start HP Recovery Manager from the HP website. For more information, see Creating HP Recovery media on -screen instructions. Using HP Recovery media, you can choose from one of recovery can ... for the programs that was installed at the factory. ● If you have replaced the hard drive, you can use HP Recovery media. Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you must use the Factory Reset option of...
User Guide - Windows 8.1
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...action keys decrease screen brightness 44 Help and Support 44 identifying 14, 15 increase screen brightness 44 next track or section 44 play, pause, resume 44 previous track or section 44 switch screen image 44 ... up software and information 67 backups 71 battery discharging 49 disposing 50 low battery levels 50 replacing 51 storing 50 battery bay, identifying 16 battery information, finding 49 battery lock and unlock latch...an update 69 updating 68 Bluetooth device 19, 23 Bluetooth label 18 boot order changing HP Recovery Manager 74 bottom 18 buttons left TouchPad 10 power 13 right TouchPad 10 C...
...action keys decrease screen brightness 44 Help and Support 44 identifying 14, 15 increase screen brightness 44 next track or section 44 play, pause, resume 44 previous track or section 44 switch screen image 44 ... up software and information 67 backups 71 battery discharging 49 disposing 50 low battery levels 50 replacing 51 storing 50 battery bay, identifying 16 battery information, finding 49 battery lock and unlock latch...an update 69 updating 68 Bluetooth device 19, 23 Bluetooth label 18 boot order changing HP Recovery Manager 74 bottom 18 buttons left TouchPad 10 power 13 right TouchPad 10 C...