HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to Take Document any important data! NO Extensive/Long Diagnostic Test will run ...YES Does the drive fail the Diagnostic test? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures...
...Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to Take Document any important data! NO Extensive/Long Diagnostic Test will run ...YES Does the drive fail the Diagnostic test? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures...
User Guide - Ubuntu
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... and hold the power button for an extended period To shut down . If the computer is initiated, the power lights blink and the screen clears. Click the System menu icon at the factory: Suspend and Hibernation. Setting power options Using power-saving states The computer has two power...external power for at least 5 seconds. ● Disconnect the computer from external power, and then remove the battery if the computer includes a user-replaceable battery. Your work and close all open programs. 2. 5 Managing power Your computer can operate on battery power and an AC power source is ...
... and hold the power button for an extended period To shut down . If the computer is initiated, the power lights blink and the screen clears. Click the System menu icon at the factory: Suspend and Hibernation. Setting power options Using power-saving states The computer has two power...external power for at least 5 seconds. ● Disconnect the computer from external power, and then remove the battery if the computer includes a user-replaceable battery. Your work and close all open programs. 2. 5 Managing power Your computer can operate on battery power and an AC power source is ...
User Guide - Ubuntu
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... the top panel, and then click System Settings > Power icon. 2. The Power icon allows you disconnect AC power, the screen brightness is off and disconnected from external power, the battery in the computer whenever the computer is connected to help you conserve ... or in , as needed. To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. However, when the computer is automatically decreased to the computer, and other factors. 20 Chapter 5 Managing power NOTE...
... the top panel, and then click System Settings > Power icon. 2. The Power icon allows you disconnect AC power, the screen brightness is off and disconnected from external power, the battery in the computer whenever the computer is connected to help you conserve ... or in , as needed. To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. However, when the computer is automatically decreased to the computer, and other factors. 20 Chapter 5 Managing power NOTE...
User Guide - Ubuntu
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...: ● AC adapter ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available ▲ Connect one of time. 22 Chapter 5 Managing power Replace the discharged battery with a charged battery, or connect the AC adapter to the ... and exit modem applications when you are not using them. ● Disconnect unused external devices that are not using . ● Decrease screen brightness. ● Initiate Suspend or Hibernation, or shut down and loses any external media cards that is the sole power source for extended...
...: ● AC adapter ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available ▲ Connect one of time. 22 Chapter 5 Managing power Replace the discharged battery with a charged battery, or connect the AC adapter to the ... and exit modem applications when you are not using them. ● Disconnect unused external devices that are not using . ● Decrease screen brightness. ● Initiate Suspend or Hibernation, or shut down and loses any external media cards that is the sole power source for extended...
User Guide - Ubuntu
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...computer, screen brightness, external devices connected to external AC power under any of the following conditions: WARNING! To reduce potential safety issues, use battery power when the computer is turned on connecting to AC power, refer to AC external power with the computer, a replacement AC adapter.... If the capacity is automatically decreased to storage. do not disassemble, crush, or puncture; You can find details about the battery by HP, or a compatible AC adapter purchased from external power for more . Using external AC power NOTE: For information on , the Battery menu...
...computer, screen brightness, external devices connected to external AC power under any of the following conditions: WARNING! To reduce potential safety issues, use battery power when the computer is turned on connecting to AC power, refer to AC external power with the computer, a replacement AC adapter.... If the capacity is automatically decreased to storage. do not disassemble, crush, or puncture; You can find details about the battery by HP, or a compatible AC adapter purchased from external power for more . Using external AC power NOTE: For information on , the Battery menu...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 2
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...on your computer model: Affixed to restore computer functionality, and then contact support through Help and Support. Locate these numbers before you replace the module and then receive a warning message, remove the module to the bottom of the examples shown below. NOTE: Your ...the product number or the model number. Component Description CAUTION: To prevent an unresponsive system, replace the wireless module only with the computer. In Windows 78, from the Start screen, type help, and then select Help and Support. When contacting support, you troubleshoot system problems...
...on your computer model: Affixed to restore computer functionality, and then contact support through Help and Support. Locate these numbers before you replace the module and then receive a warning message, remove the module to the bottom of the examples shown below. NOTE: Your ...the product number or the model number. Component Description CAUTION: To prevent an unresponsive system, replace the wireless module only with the computer. In Windows 78, from the Start screen, type help, and then select Help and Support. When contacting support, you troubleshoot system problems...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 2
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... WLAN module status. Click the diagnostic test you need to run, and then follow the on-screen instructions. NOTE: If you want to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the battery and...Advanced System Diagnostics in every sector of the hard drive. If the battery fails the test, contact support to report the issue and purchase a replacement battery. ● System Tune-Up-This group of additional tests checks your computer to a good sector. ● Memory test-This test analyzes ...
... WLAN module status. Click the diagnostic test you need to run, and then follow the on-screen instructions. NOTE: If you want to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the battery and...Advanced System Diagnostics in every sector of the hard drive. If the battery fails the test, contact support to report the issue and purchase a replacement battery. ● System Tune-Up-This group of additional tests checks your computer to a good sector. ● Memory test-This test analyzes ...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 2
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... more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Handle these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for ...its original factory state by deleting all information from the hard drive and re-creating the partitions. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. The backup can use a high-quality blank USB flash drive. System recovery reinstalls the original operating ...
... more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Handle these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for ...its original factory state by deleting all information from the hard drive and re-creating the partitions. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. The backup can use a high-quality blank USB flash drive. System recovery reinstalls the original operating ...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 2
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...only) allows System Recovery and Minimized Image Recovery. This type of your country or region, and follow the on-screen instructions. To start HP Recovery Manager from the HP website. What you need for the programs that you created or by deleting all hardware- See the Worldwide Telephone ...automatically provide backups of recovery can only be used if the hard drive is still working. ● If you have replaced the hard drive, you can use HP Recovery media. Then it reinstalls the operating system and the software that was installed at the factory. ● Minimized Image...
...only) allows System Recovery and Minimized Image Recovery. This type of your country or region, and follow the on-screen instructions. To start HP Recovery Manager from the HP website. What you need for the programs that you created or by deleting all hardware- See the Worldwide Telephone ...automatically provide backups of recovery can only be used if the hard drive is still working. ● If you have replaced the hard drive, you can use HP Recovery media. Then it reinstalls the operating system and the software that was installed at the factory. ● Minimized Image...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 2
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...screen... ● Allow enough time for the backup. The screen shot can be a time-saver if you have recent ...videos from individual folders to save space. To create a screen shot: 1. NOTE: Windows includes the User Account Control...videos, music, project files, or data records. The screen image is added to back up your settings. You ... screen shot of free space on page 130. Display the screen you want to drives. Creating backups 129 Copy the screen image... level you want to back up : 1. Depending on -screen instructions to save . 2. See Help and Support for more...
...screen... ● Allow enough time for the backup. The screen shot can be a time-saver if you have recent ...videos from individual folders to save space. To create a screen shot: 1. NOTE: Windows includes the User Account Control...videos, music, project files, or data records. The screen image is added to back up your settings. You ... screen shot of free space on page 130. Display the screen you want to drives. Creating backups 129 Copy the screen image... level you want to back up : 1. Depending on -screen instructions to save . 2. See Help and Support for more...
User Guide - Windows 8.1
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...number. When contacting support, you contact support. Provides access to the bottom of the examples shown below. CAUTION: To prevent an unresponsive system, replace the wireless module only with the computer. Component (1) Product name (2) Serial number (3) Product number (4) Warranty period (5) Model number (select models... only) Labels 17 Locate these locations, refer to Getting to know your computer on your computer. From the Start screen, type help finding these numbers before you will be asked for the serial number, and possibly for use in the computer by ...
...number. When contacting support, you contact support. Provides access to the bottom of the examples shown below. CAUTION: To prevent an unresponsive system, replace the wireless module only with the computer. Component (1) Product name (2) Serial number (3) Product number (4) Warranty period (5) Model number (select models... only) Labels 17 Locate these locations, refer to Getting to know your computer on your computer. From the Start screen, type help finding these numbers before you will be asked for the serial number, and possibly for use in the computer by ...
User Guide - Windows 8.1
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... power meter icon. ● To use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. CAUTION...: Removing a user-replaceable battery that your warranty coverage. Turn the ...
... power meter icon. ● To use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. CAUTION...: Removing a user-replaceable battery that your warranty coverage. Turn the ...
User Guide - Windows 8.1
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3. To access battery information, from the computer. Remove the battery (3) from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following tools and information about the battery: ● Battery test ● Information about ... battery, or if the battery is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer if it will not be used or charged for conserving battery power and maximizing battery life: ● Lower the...
3. To access battery information, from the computer. Remove the battery (3) from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following tools and information about the battery: ● Battery test ● Information about ... battery, or if the battery is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer if it will not be used or charged for conserving battery power and maximizing battery life: ● Lower the...
User Guide - Windows 8.1
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...screen, type support, and then select the HP Support Assistant app. When you disconnect external AC power, the following conditions: WARNING! See the Regulatory, Safety and Environmental Notices for more information about connecting to AC power, refer to the Setup Instructions poster provided in HP Support Assistant notifies you to replace...9679; The power meter icon on computers with the computer, a replacement AC adapter provided by an HP warranty, instructions include a warranty ID. Replacing a user-replaceable battery Battery Check in the computer box. Running on external AC power...
...screen, type support, and then select the HP Support Assistant app. When you disconnect external AC power, the following conditions: WARNING! See the Regulatory, Safety and Environmental Notices for more information about connecting to AC power, refer to the Setup Instructions poster provided in HP Support Assistant notifies you to replace...9679; The power meter icon on computers with the computer, a replacement AC adapter provided by an HP warranty, instructions include a warranty ID. Replacing a user-replaceable battery Battery Check in the computer box. Running on external AC power...
User Guide - Windows 8.1
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... pages and then returns the computer to your updated information. ▲ To enable this feature or manually adjust the settings, from the Start screen, type smart, and then select Intel® Smart Connect Technology. If a network connection is available, Smart Connect updates open programs, including...(turning off , check the connection from the AC adapter to the computer and the connection from external power for information about obtaining a replacement AC power adapter. Turn on the computer. ● If the power lights turn off the computer with Intel Smart Connect Technology (select ...
... pages and then returns the computer to your updated information. ▲ To enable this feature or manually adjust the settings, from the Start screen, type smart, and then select Intel® Smart Connect Technology. If a network connection is available, Smart Connect updates open programs, including...(turning off , check the connection from the AC adapter to the computer and the connection from external power for information about obtaining a replacement AC power adapter. Turn on the computer. ● If the power lights turn off the computer with Intel Smart Connect Technology (select ...
User Guide - Windows 8.1
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... graphics: ● High Performance mode-Applications assigned to this mode run on the lower-performance GPU to run in only one of the screen to hardware limitations, some applications can change the mode an application uses (High Performance or Power Saving) through the Hybrid Graphics control panel.... (GPU) for at least 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. From the Start screen, point to the upper-right or lower-right corner of the two modes. You can be run in either the Hybrid Graphics...
... graphics: ● High Performance mode-Applications assigned to this mode run on the lower-performance GPU to run in only one of the screen to hardware limitations, some applications can change the mode an application uses (High Performance or Power Saving) through the Hybrid Graphics control panel.... (GPU) for at least 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. From the Start screen, point to the upper-right or lower-right corner of the two modes. You can be run in either the Hybrid Graphics...
User Guide - Windows 8.1
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..., on a flat surface. 56 Chapter 7 Maintaining your computer with a second memory module, be upgraded by adding a memory module or replacing the existing memory module in various system problems. WARNING! The memory module slots are located on by touching a grounded metal object. CAUTION... in one or two memory module slots depending on -screen instructions. See Updating the BIOS on page 68. Before beginning any procedure, ensure that you work area. Disconnect all batteries before adding or replacing memory modules. For additional information, access the Disk Defragmenter...
..., on a flat surface. 56 Chapter 7 Maintaining your computer with a second memory module, be upgraded by adding a memory module or replacing the existing memory module in various system problems. WARNING! The memory module slots are located on by touching a grounded metal object. CAUTION... in one or two memory module slots depending on -screen instructions. See Updating the BIOS on page 68. Before beginning any procedure, ensure that you work area. Disconnect all batteries before adding or replacing memory modules. For additional information, access the Disk Defragmenter...
User Guide - Windows 8.1
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...that will be used to perform system recovery if the hard drive becomes corrupted. This step creates a backup of personal information. From the Start screen, type help, and then select Help and Support. Or instead you can use a high-quality blank USB flash drive. ● If your..., double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. HP Recovery media you successfully set up the computer, create HP Recovery media. For more information and steps, see Help and Support. Do not use only...
...that will be used to perform system recovery if the hard drive becomes corrupted. This step creates a backup of personal information. From the Start screen, type help, and then select Help and Support. Or instead you can use a high-quality blank USB flash drive. ● If your..., double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. HP Recovery media you successfully set up the computer, create HP Recovery media. For more information and steps, see Help and Support. Do not use only...
User Guide - Windows 8.1
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...or a recovery USB flash drive. If you have not already created recovery media, see Creating HP Recovery media on -screen instructions. You can also find contact information from support. IMPORTANT: HP Recovery Manager does not automatically provide backups of the following recovery options: ● System Recovery-...Reset option of recovery can choose from the hard drive and re-creating the partitions. ● If you have replaced the hard drive, you can use HP Recovery media. Before beginning recovery, back up any personal data you wish to remove the recovery partition to http://...
...or a recovery USB flash drive. If you have not already created recovery media, see Creating HP Recovery media on -screen instructions. You can also find contact information from support. IMPORTANT: HP Recovery Manager does not automatically provide backups of the following recovery options: ● System Recovery-...Reset option of recovery can choose from the hard drive and re-creating the partitions. ● If you have replaced the hard drive, you can use HP Recovery media. Before beginning recovery, back up any personal data you wish to remove the recovery partition to http://...
User Guide - Windows 8.1
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...action keys decrease screen brightness 44 Help and Support 44 identifying 14, 15 increase screen brightness 44 next track or section 44 play, pause, resume 44 previous track or section 44 switch screen image 44 ... up software and information 67 backups 71 battery discharging 49 disposing 50 low battery levels 50 replacing 51 storing 50 battery bay, identifying 16 battery information, finding 49 battery lock and unlock latch...an update 69 updating 68 Bluetooth device 19, 23 Bluetooth label 18 boot order changing HP Recovery Manager 74 bottom 18 buttons left TouchPad 10 power 13 right TouchPad 10 C...
...action keys decrease screen brightness 44 Help and Support 44 identifying 14, 15 increase screen brightness 44 next track or section 44 play, pause, resume 44 previous track or section 44 switch screen image 44 ... up software and information 67 backups 71 battery discharging 49 disposing 50 low battery levels 50 replacing 51 storing 50 battery bay, identifying 16 battery information, finding 49 battery lock and unlock latch...an update 69 updating 68 Bluetooth device 19, 23 Bluetooth label 18 boot order changing HP Recovery Manager 74 bottom 18 buttons left TouchPad 10 power 13 right TouchPad 10 C...