Maintenance and Service Guide 1
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... to know your computer ...7 Right side ...7 Left side ...8 Display ...9 Keyboard area ...10 TouchPad ...10 Lights ...11 Button ...12 Special keys ...13 Action keys ...14 Bottom ...15 Labels ...16 3 Illustrated parts catalog ...17 Computer major components ...17 Display assembly subcomponents ...23 Cables ...25 Mass storage devices ...26 Miscellaneous parts ...27 4 Removal and...
... to know your computer ...7 Right side ...7 Left side ...8 Display ...9 Keyboard area ...10 TouchPad ...10 Lights ...11 Button ...12 Special keys ...13 Action keys ...14 Bottom ...15 Labels ...16 3 Illustrated parts catalog ...17 Computer major components ...17 Display assembly subcomponents ...23 Cables ...25 Mass storage devices ...26 Miscellaneous parts ...27 4 Removal and...
Maintenance and Service Guide 1
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... to recover 94 Changing the computer boot order 95 Removing the HP Recovery partition (select products only 96 9 Using HP PC Hardware Diagnostics (UEFI) ...97 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 97 10 Specifications ...99 Computer specifications ...99 39.6-cm (15.6-in) display specifications ...100 Hard drive specifications ...101 M.2 solid-state...
... to recover 94 Changing the computer boot order 95 Removing the HP Recovery partition (select products only 96 9 Using HP PC Hardware Diagnostics (UEFI) ...97 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 97 10 Specifications ...99 Computer specifications ...99 39.6-cm (15.6-in) display specifications ...100 Hard drive specifications ...101 M.2 solid-state...
Maintenance and Service Guide 1
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... support (5th and 8th generation Intel Core processors) Supports up to 16 GB of dedicated video memory Support HD Decode, DX12, and HDMI 39.6-cm (15.6-in ), high-definition (HD), white light-emitting diode (WLED), SVA, anti glare (1366×768) display, slim 3.2 mm, eDP; typical brightness: 220... nits, Touch-On Panel (TOP) 39.6-cm (15.6-in ), high-definition (HD), white light-emitting diode (WLED), SVA, anti glare (1366×768) display, slim 3.2 mm, eDP; typical brightness: 220 nits 39...
... support (5th and 8th generation Intel Core processors) Supports up to 16 GB of dedicated video memory Support HD Decode, DX12, and HDMI 39.6-cm (15.6-in ), high-definition (HD), white light-emitting diode (WLED), SVA, anti glare (1366×768) display, slim 3.2 mm, eDP; typical brightness: 220... nits, Touch-On Panel (TOP) 39.6-cm (15.6-in ), high-definition (HD), white light-emitting diode (WLED), SVA, anti glare (1366×768) display, slim 3.2 mm, eDP; typical brightness: 220 nits 39...
Maintenance and Service Guide 1
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Releases the battery. NOTE: The computer fan starts up automatically to cycle on and off during routine operation. Battery bay Battery release latch Holds the battery. Bottom 15 Bottom Component (1) (2) (3) (4) (5) Battery lock Description Locks the battery in the battery bay. It is normal for the internal fan to cool internal components and prevent overheating. Speakers (2) Vent Produce sound. Enables airflow to cool internal components.
Releases the battery. NOTE: The computer fan starts up automatically to cycle on and off during routine operation. Battery bay Battery release latch Holds the battery. Bottom 15 Bottom Component (1) (2) (3) (4) (5) Battery lock Description Locks the battery in the battery bay. It is normal for the internal fan to cool internal components and prevent overheating. Speakers (2) Vent Produce sound. Enables airflow to cool internal components.
Maintenance and Service Guide 1
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... ac 1x1 WiFi + BT 4.2 Combo Adapter Intel Dual Band Wireless-AC 9461 802.11 AC 1x1 WiFi + BT5 Combo Adapter (non-vPro) (MU-MIMO supported) (15) Hard drive connector board (16) Optical drive connector board (17) Optical drive (DVD+/-RW Double-Layer SuperMulti) (18) Hard drive bracket (19) Hard drive, 2.5 inch...
... ac 1x1 WiFi + BT 4.2 Combo Adapter Intel Dual Band Wireless-AC 9461 802.11 AC 1x1 WiFi + BT5 Combo Adapter (non-vPro) (MU-MIMO supported) (15) Hard drive connector board (16) Optical drive connector board (17) Optical drive (DVD+/-RW Double-Layer SuperMulti) (18) Hard drive bracket (19) Hard drive, 2.5 inch...
Maintenance and Service Guide 1
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Display assembly subcomponents Item Component (1) Display bezel (2) Camera/microphone module HD VGA (3) Raw display panel (39.6-cm [15.6-in]) FHD, anti glare HD, BrightView, touch HD, BrightView, non-touch HD, anti glare (4) Hinge cover Left, silver, for use in full featured models Right, ...
Display assembly subcomponents Item Component (1) Display bezel (2) Camera/microphone module HD VGA (3) Raw display panel (39.6-cm [15.6-in]) FHD, anti glare HD, BrightView, touch HD, BrightView, non-touch HD, anti glare (4) Hinge cover Left, silver, for use in full featured models Right, ...
Maintenance and Service Guide 1
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...) Display cable (includes display panel cable and camera/microphone cable) Non-touch screen Touch screen, HD Display enclosure: Natural silver Natural silver for use in 15-bs2xx models Silk gold, includes silver logo Silk gold, includes silk gold logo Smoke gray Marine blue Amethyst purple Pale mint Sparkling black Jet black...
...) Display cable (includes display panel cable and camera/microphone cable) Non-touch screen Touch screen, HD Display enclosure: Natural silver Natural silver for use in 15-bs2xx models Silk gold, includes silver logo Silk gold, includes silk gold logo Smoke gray Marine blue Amethyst purple Pale mint Sparkling black Jet black...
Maintenance and Service Guide 1
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... foam-lined box Typical electrostatic voltage levels 10% 35,000 V 12,000 V 6,000 V 2,000 V 11,500 V 14,500 V 26,500 V 21,000 V Relative humidity 40% 15,000 V 5,000 V 800 V 700 V 4,000 V 5,000 V 20,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V Packaging and transporting guidelines Follow these...
... foam-lined box Typical electrostatic voltage levels 10% 35,000 V 12,000 V 6,000 V 2,000 V 11,500 V 14,500 V 26,500 V 21,000 V Relative humidity 40% 15,000 V 5,000 V 800 V 700 V 4,000 V 5,000 V 20,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V Packaging and transporting guidelines Follow these...
Maintenance and Service Guide 1
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...;4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating ‑15 m to 3,048 m ‑50 ft to 10,000 ft Nonoperating ‑15 m to 12,192 m ‑50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic...
...;4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating ‑15 m to 3,048 m ‑50 ft to 10,000 ft Nonoperating ‑15 m to 12,192 m ‑50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic...
Maintenance and Service Guide 1
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39.6-cm (15.6-in) display specifications Active diagonal size Resolution Surface treatment Brightness Viewing angle Backlight Graphics adapter Thickness Metric 39.6-cm 1366x768 (HD) 1920x1080 (FHD) BrightView Anti glare 200 nits (touch) 220 nits (non-touch) SVA WLED eDP 3.2 mm (touch) 3.2 mm (non-touch) U.S. 15.6-in 100 Chapter 10 Specifications
39.6-cm (15.6-in) display specifications Active diagonal size Resolution Surface treatment Brightness Viewing angle Backlight Graphics adapter Thickness Metric 39.6-cm 1366x768 (HD) 1920x1080 (FHD) BrightView Anti glare 200 nits (touch) 220 nits (non-touch) SVA WLED eDP 3.2 mm (touch) 3.2 mm (non-touch) U.S. 15.6-in 100 Chapter 10 Specifications
Maintenance and Service Guide 1
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The flexible cord must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. Power cord set requirements The wall plug must be Type HO5VV-F, 3-conductor, 0.75mm2 conductor size. CSA or C-UL mark. The flexible cord ...
The flexible cord must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. Power cord set requirements The wall plug must be Type HO5VV-F, 3-conductor, 0.75mm2 conductor size. CSA or C-UL mark. The flexible cord ...
Maintenance and Service Guide 1
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... approval number must be on a flag label. 6. For 127 V ac, the flexible cord must be Type SVT or SJT 3 x 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration. 4. The flexible cord must bear the BSMI certification mark. 7. Country/region Accredited agency Applicable note...
... approval number must be on a flag label. 6. For 127 V ac, the flexible cord must be Type SVT or SJT 3 x 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration. 4. The flexible cord must bear the BSMI certification mark. 7. Country/region Accredited agency Applicable note...
Maintenance and Service Guide 1
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...)/audio-in (microphone) combo jack, identifying 8 B backups 91 battery illustrated 21 removing 34 battery cover, identifying 15 battery lock, identifying 15 BIOS determining version 89 downloading an update 90 starting the Setup Utility 89 updating 89 Bluetooth label 16 boot order changing...cable illustrated 24 removing 41, 75, 76 camera/microphone module illustrated 23 removing 40, 74 caps lock light, identifying 11 components bottom 15 display 9 left side 8 right side 7 computer major components, illustrated 17 computer specifications 99 connector, power 8 connectors, service considerations 29...
...)/audio-in (microphone) combo jack, identifying 8 B backups 91 battery illustrated 21 removing 34 battery cover, identifying 15 battery lock, identifying 15 BIOS determining version 89 downloading an update 90 starting the Setup Utility 89 updating 89 Bluetooth label 16 boot order changing...cable illustrated 24 removing 41, 75, 76 camera/microphone module illustrated 23 removing 40, 74 caps lock light, identifying 11 components bottom 15 display 9 left side 8 right side 7 computer major components, illustrated 17 computer specifications 99 connector, power 8 connectors, service considerations 29...
Maintenance and Service Guide 1
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..., 64 hinge cover illustrated 23 hinges illustrated 24 removing 41, 75, 76 HP PC Hardware Diagnostics (UEFI) using 97 HP Recovery Manager correcting boot problems 95 starting 94 HP Recovery media creating 91 recovery 94 HP Recovery partition recovery 94 removing 96 I integrated numeric keypad, identifying 13 internal ... 14 esc 13 fn 13 Windows 13 L labels Bluetooth 16 regulatory 16 serial number 16 service 16 wireless certification 16 WLAN 16 latches battery release 15 lights AC adapter and battery light 8 caps lock 11 drive 7 mute 11 power 7 RJ-45 (network) status 8 M M.2 solid-state drive ...
..., 64 hinge cover illustrated 23 hinges illustrated 24 removing 41, 75, 76 HP PC Hardware Diagnostics (UEFI) using 97 HP Recovery Manager correcting boot problems 95 starting 94 HP Recovery media creating 91 recovery 94 HP Recovery partition recovery 94 removing 96 I integrated numeric keypad, identifying 13 internal ... 14 esc 13 fn 13 Windows 13 L labels Bluetooth 16 regulatory 16 serial number 16 service 16 wireless certification 16 WLAN 16 latches battery release 15 lights AC adapter and battery light 8 caps lock 11 drive 7 mute 11 power 7 RJ-45 (network) status 8 M M.2 solid-state drive ...
Maintenance and Service Guide 1
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... Manager 93 media 94 starting 94 supported discs 92 system 93 USB flash drive 94 using HP Recovery media 92 recovery media creating 91 creating using HP Recovery Manager 92 recovery partition removing 96 regulatory information regulatory label 16 wireless certification labels 16 removal/replacement ... 58 solid-state drive board illustrated 19, 56 solid-state drive bracket illustrated 19, 56 speakers illustrated 21 removing 60 speakers, identifying 15 special keys, using 13 specifications computer 99 display 100 DVD±RW SuperMulti DL Drive 103 hard drive 101 M.2 solid-state drive ...
... Manager 93 media 94 starting 94 supported discs 92 system 93 USB flash drive 94 using HP Recovery media 92 recovery media creating 91 creating using HP Recovery Manager 92 recovery partition removing 96 regulatory information regulatory label 16 wireless certification labels 16 removal/replacement ... 58 solid-state drive board illustrated 19, 56 solid-state drive bracket illustrated 19, 56 speakers illustrated 21 removing 60 speakers, identifying 15 special keys, using 13 specifications computer 99 display 100 DVD±RW SuperMulti DL Drive 103 hard drive 101 M.2 solid-state drive ...
User Guide 1
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... Button ...11 Special keys ...12 Action keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only 18 Using GPS (select products only) ...18...
... Button ...11 Special keys ...12 Action keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only 18 Using GPS (select products only) ...18...
User Guide 1
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...Locate these numbers before you troubleshoot system problems or travel internationally with the computer. Refer to identify your computer. Labels 15 Your service label will probably be asked for the serial number, and possibly for the product number or the model ...the back of the examples shown below. Component (1) Serial number (2) Product number (3) Warranty period (4) Model number (select products only) Component (1) HP product name (select products only) (2) Model name (select products only) (3) Product number (4) Serial number (5) Warranty period ● Regulatory label(s)-Provide...
...Locate these numbers before you troubleshoot system problems or travel internationally with the computer. Refer to identify your computer. Labels 15 Your service label will probably be asked for the serial number, and possibly for the product number or the model ...the back of the examples shown below. Component (1) Serial number (2) Product number (3) Warranty period (4) Model number (select products only) Component (1) HP product name (select products only) (2) Model name (select products only) (3) Product number (4) Serial number (5) Warranty period ● Regulatory label(s)-Provide...
User Guide 1
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... on DC power, which can be rated at 100-240 V, 50-60 Hz. Operating voltage and current varies by HP for your computer is supplied and approved by platform. Although the computer can operate on the regulatory label. The computer... phase-to travel internationally with the computer. Input power Operating voltage and current DC plug of external HP power supply (select products only) Rating 5 V dc @ 2 A / 12 V dc @ 3 A /15 V dc @ 3 A - 45 W USB-C 5 V dc @ 3 A / 9 V dc @ 3 A / 10 V dc @ 3.75 A / 12 V dc @ 3.75 A / 15 V dc @ 3 A / 20 V dc @ 2.25 A - 45 W USB-C 5 V dc @ 3 A / 9 V dc @ 3A / 10...
... on DC power, which can be rated at 100-240 V, 50-60 Hz. Operating voltage and current varies by HP for your computer is supplied and approved by platform. Although the computer can operate on the regulatory label. The computer... phase-to travel internationally with the computer. Input power Operating voltage and current DC plug of external HP power supply (select products only) Rating 5 V dc @ 2 A / 12 V dc @ 3 A /15 V dc @ 3 A - 45 W USB-C 5 V dc @ 3 A / 9 V dc @ 3 A / 10 V dc @ 3.75 A / 12 V dc @ 3.75 A / 15 V dc @ 3 A / 20 V dc @ 2.25 A - 45 W USB-C 5 V dc @ 3 A / 9 V dc @ 3A / 10...
User Guide 1
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Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F 10% to 90% 5% to 95% -50 ft to 10,000 ft -50 ft to 40,000 ft Operating environment 55
Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F 10% to 90% 5% to 95% -50 ft to 10,000 ft -50 ft to 40,000 ft Operating environment 55
User Guide 1
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... 1 BIOS determining version 45 downloading an update 46 starting the Setup Utility 45 updating 45 Bluetooth device 16, 18 Bluetooth label 15 boot order changing 53 bottom 15 buttons left TouchPad 9 optical drive eject 5 power 11 right TouchPad 9 C camera identifying 8 using 21 camera light, identifying ...23, 25 HP 3D DriveGuard 37 HP Fast Charge 32 HP Mobile Broadband activating 18 IMEI number 18 MEID number 18 HP Orbit 19 HP PC Hardware Diagnostics (UEFI) using 47 HP Recovery Manager correcting boot problems 53 starting 52 HP Recovery media creating 49 recovery 52 HP Recovery partition ...
... 1 BIOS determining version 45 downloading an update 46 starting the Setup Utility 45 updating 45 Bluetooth device 16, 18 Bluetooth label 15 boot order changing 53 bottom 15 buttons left TouchPad 9 optical drive eject 5 power 11 right TouchPad 9 C camera identifying 8 using 21 camera light, identifying ...23, 25 HP 3D DriveGuard 37 HP Fast Charge 32 HP Mobile Broadband activating 18 IMEI number 18 MEID number 18 HP Orbit 19 HP PC Hardware Diagnostics (UEFI) using 47 HP Recovery Manager correcting boot problems 53 starting 52 HP Recovery media creating 49 recovery 52 HP Recovery partition ...
