Maintenance and Service Guide
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... ...96 Restoring specific files using Windows Backup and Restore 96 Recovering the original system using HP Recovery Manager 96 What you need to know 96 Recovering using HP Recovery partition (select products only 97 Recovering using the recovery media 97 Changing the computer...the computer boot order 103 Removing the HP Recovery partition (select products only 103 11 Using HP PC Hardware Diagnostics (UEFI 105 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 105 12 Specifications ...107 Computer specifications ...107 39.6-cm (15.6-in) display specifications ...108 Hard ...
... ...96 Restoring specific files using Windows Backup and Restore 96 Recovering the original system using HP Recovery Manager 96 What you need to know 96 Recovering using HP Recovery partition (select products only 97 Recovering using the recovery media 97 Changing the computer...the computer boot order 103 Removing the HP Recovery partition (select products only 103 11 Using HP PC Hardware Diagnostics (UEFI 105 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 105 12 Specifications ...107 Computer specifications ...107 39.6-cm (15.6-in) display specifications ...108 Hard ...
Maintenance and Service Guide
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M.2 solid-state drive specifications ...110 DVD±RW SuperMulti DL Drive specifications ...111 13 Statement of memory volatility ...113 Nonvolatile memory usage ...117 Questions and answers ...119 Using HP Sure Start (select models only) ...120 14 Power cord set requirements ...121 Requirements for all countries ...121 Requirements for specific countries and regions 122 15 Recycling ...125 Index ...127 viii
M.2 solid-state drive specifications ...110 DVD±RW SuperMulti DL Drive specifications ...111 13 Statement of memory volatility ...113 Nonvolatile memory usage ...117 Questions and answers ...119 Using HP Sure Start (select models only) ...120 14 Power cord set requirements ...121 Requirements for all countries ...121 Requirements for specific countries and regions 122 15 Recycling ...125 Index ...127 viii
Maintenance and Service Guide
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...PC; non-touch models Category Description Dis 7th M1-70 Dis 7th M1-30 Product name HP Notebook PC Model numbers: 15-ay100 - 15-ay199 Model numbers: 15-ay600 - 15-ay699 Model numbers: 15-bd100 - 15-bd199 Model numbers: 15-be100 - 15-be199 CTO model number: 15t-ay100 √ √ Processor 7th generation Intel® ... UMA Pent/ Celeron √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ HP Notebook PC; Intel 7th generation and Pentium/Celeron processors; non-touch models 1
...PC; non-touch models Category Description Dis 7th M1-70 Dis 7th M1-30 Product name HP Notebook PC Model numbers: 15-ay100 - 15-ay199 Model numbers: 15-ay600 - 15-ay699 Model numbers: 15-bd100 - 15-bd199 Model numbers: 15-be100 - 15-be199 CTO model number: 15t-ay100 √ √ Processor 7th generation Intel® ... UMA Pent/ Celeron √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ HP Notebook PC; Intel 7th generation and Pentium/Celeron processors; non-touch models 1
Maintenance and Service Guide
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...8730; √ light-emitting diode (WLED), UVVA, AntiGlare (1920×1080) display, slim 3.2 mm, eDP; typical brightness: 220 nits 39.6-cm (15.6-in the following configurations: ● 16384-MB total system memory (8192×2) ● 12288-MB total system memory (8192×1) + (4096×...√ √ √ √ 2 Chapter 1 Product description Category Panel Memory Description Dis 7th M1-70 Dis 7th M1-30 39.6-cm (15.6-in ), high-definition (HD), white lightemitting diode (WLED), SVA, Anti glare (1366×768) display, slim 3.2 mm, eDP; typical brightness: 220 ...
...8730; √ light-emitting diode (WLED), UVVA, AntiGlare (1920×1080) display, slim 3.2 mm, eDP; typical brightness: 220 nits 39.6-cm (15.6-in the following configurations: ● 16384-MB total system memory (8192×2) ● 12288-MB total system memory (8192×1) + (4096×...√ √ √ √ 2 Chapter 1 Product description Category Panel Memory Description Dis 7th M1-70 Dis 7th M1-30 39.6-cm (15.6-in ), high-definition (HD), white lightemitting diode (WLED), SVA, Anti glare (1366×768) display, slim 3.2 mm, eDP; typical brightness: 220 ...
Maintenance and Service Guide
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... Pent/ Celeron UMA Pent/ Celeron √ √ √ √ √ √ √ √ √ √ √ HP Notebook PC; non-touch models Category Description Dis 6th Gen Core M1-70 Dis 6th Gen Core M1-30 UMA Dis 5th 6th Gen Gen...Dis UMA 5th Gen Pent/ Pent/ Core Celeron Celeron Product name HP Notebook PC Model numbers: 15-ay000 - 15-ay099 Model numbers: 15-ay500 - 15-ay599 Model numbers: 15-bd000 - 15-bd099 Model numbers: 15-be000 - 15-be099 Model numbers: 15-bn000 - 15-bn099 CTO model number: 15t-ay000 √ √ √ √ √ √...
... Pent/ Celeron UMA Pent/ Celeron √ √ √ √ √ √ √ √ √ √ √ HP Notebook PC; non-touch models Category Description Dis 6th Gen Core M1-70 Dis 6th Gen Core M1-30 UMA Dis 5th 6th Gen Gen...Dis UMA 5th Gen Pent/ Pent/ Core Celeron Celeron Product name HP Notebook PC Model numbers: 15-ay000 - 15-ay099 Model numbers: 15-ay500 - 15-ay599 Model numbers: 15-bd000 - 15-bd099 Model numbers: 15-be000 - 15-be099 Model numbers: 15-bn000 - 15-bn099 CTO model number: 15t-ay000 √ √ √ √ √ √...
Maintenance and Service Guide
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... √ √ √ memory module slots (Intel Core processors) DDR4-2133 dual channel support 6 Chapter 1 Product description typical brightness: 220 nits 39.6-cm (15.6-in ), high-definition (HD), white √ √ √ √ √ √ √ light-emitting diode (WLED), SVA, BrightView (1366×... PCs) Support HD Decode, DX12, HDMI, and PX7 √ √ √ √ √ √ √ Panel 39.6-cm (15.6-in ), full high-definition (FHD), white light-emitting diode (WLED), SVA, AntiGlare (1920×1080) display, slim 3.2 mm;
... √ √ √ memory module slots (Intel Core processors) DDR4-2133 dual channel support 6 Chapter 1 Product description typical brightness: 220 nits 39.6-cm (15.6-in ), high-definition (HD), white √ √ √ √ √ √ √ light-emitting diode (WLED), SVA, BrightView (1366×... PCs) Support HD Decode, DX12, HDMI, and PX7 √ √ √ √ √ √ √ Panel 39.6-cm (15.6-in ), full high-definition (FHD), white light-emitting diode (WLED), SVA, AntiGlare (1920×1080) display, slim 3.2 mm;
Maintenance and Service Guide
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...) display, slim 3.2 mm, eDP; HP Notebook PC; touch models Category Product name Processor Graphics Panel Memory Description HP Notebook PC Model numbers: 15-ay100 - 15-ay199 Model numbers: 15-ay600 - 15-ay699 Model numbers: 15-bd100 - 15-bd199 Model numbers: 15-be100 - 15-be199 CTO model number: 15t-ay100 7th...505 (Intel Pentium/Celeron processors) Intel HD Graphics 500 (Intel Pentium/Celeron processors) Support HD Decode, DX12, and HDMI 39.6-cm (15.6-in the following configurations: ● 16384-MB total system memory (8192×2) ● 12288-MB total system memory (8192×1) ...
...) display, slim 3.2 mm, eDP; HP Notebook PC; touch models Category Product name Processor Graphics Panel Memory Description HP Notebook PC Model numbers: 15-ay100 - 15-ay199 Model numbers: 15-ay600 - 15-ay699 Model numbers: 15-bd100 - 15-bd199 Model numbers: 15-be100 - 15-be199 CTO model number: 15t-ay100 7th...505 (Intel Pentium/Celeron processors) Intel HD Graphics 500 (Intel Pentium/Celeron processors) Support HD Decode, DX12, and HDMI 39.6-cm (15.6-in the following configurations: ● 16384-MB total system memory (8192×2) ● 12288-MB total system memory (8192×1) ...
Maintenance and Service Guide
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...6th UMA 5th Gen Core Gen Core Product name HP Notebook PC Model numbers: 15-ay000 - 15-ay099 Model numbers: 15-ay000 - 15-ay099 Model numbers: 15-ay500 - 15-ay599 Model numbers: 15-bd000 - 15-bd099 Model numbers: 15-be000 - 15-be099 Model numbers: 15-bn000 - 15-bn099 CTO model number: 15t-ay000 √ √ Processor 6th generation Intel®...) √ Intel HD Graphics (Intel Braswell series Support HD Decode, DX12, HDMI, and PX7 √ √ Panel 39.6-cm (15.6-in); Category Description ● Battery ● Optical drive UMA 7th Gen UMA Pentium/ Core Celeron...
...6th UMA 5th Gen Core Gen Core Product name HP Notebook PC Model numbers: 15-ay000 - 15-ay099 Model numbers: 15-ay000 - 15-ay099 Model numbers: 15-ay500 - 15-ay599 Model numbers: 15-bd000 - 15-bd099 Model numbers: 15-be000 - 15-be099 Model numbers: 15-bn000 - 15-bn099 CTO model number: 15t-ay000 √ √ Processor 6th generation Intel®...) √ Intel HD Graphics (Intel Braswell series Support HD Decode, DX12, HDMI, and PX7 √ √ Panel 39.6-cm (15.6-in); Category Description ● Battery ● Optical drive UMA 7th Gen UMA Pentium/ Core Celeron...
Maintenance and Service Guide
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...; √ √ √ UMA Pentium/ Celeron √ √ √ √ √ √ √ √ √ HP Notebook PC; Category Description Supports M-disc Supports configuration without optical drive Webcam/mic HP TrueVision HD: HD camera - touch models 15 left side) USB 2.0 (2 ports; 1 left side, 1 right side) AC Smart Pin adapter plug Headphone/line out...
...; √ √ √ UMA Pentium/ Celeron √ √ √ √ √ √ √ √ √ HP Notebook PC; Category Description Supports M-disc Supports configuration without optical drive Webcam/mic HP TrueVision HD: HD camera - touch models 15 left side) USB 2.0 (2 ports; 1 left side, 1 right side) AC Smart Pin adapter plug Headphone/line out...
Maintenance and Service Guide
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...devices Support for the following WLAN formats: ● Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo External media HP Multi-Format Digital Media Reader card Support SD/SDHC/SDXC Push-Pull Insertion/Removal √ √ √ √ √ Internal Card ... √ √ √ √ Ports HDMI version 1.4b supporting 1920 ×1080 @ 60Hz √ √ √ √ √ VGA (Dsub 15 pin) supporting 1920 ×1200 @ 60Hz and 2560 ×1600 @ 60Hz Hot Plug/unplug and auto detect for correct output to wide-aspect vs. standard...
...devices Support for the following WLAN formats: ● Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo External media HP Multi-Format Digital Media Reader card Support SD/SDHC/SDXC Push-Pull Insertion/Removal √ √ √ √ √ Internal Card ... √ √ √ √ Ports HDMI version 1.4b supporting 1920 ×1080 @ 60Hz √ √ √ √ √ VGA (Dsub 15 pin) supporting 1920 ×1200 @ 60Hz and 2560 ×1600 @ 60Hz Hot Plug/unplug and auto detect for correct output to wide-aspect vs. standard...
Maintenance and Service Guide
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.../256 G5 Notebook PC models 861334-001 938801-855 256 GB, for use in HP 250/256 G5 Notebook PC models 861335-001 Solid-state drive hardware kit (not illustrated) 913932-001 (15) Hard drive connector board 817878-001 (16) Hard drive (does not include bracket, connector board, or... cable) NOTE: For HP Notebook models, the hard drive cable is available using spare part number 855003-001....
.../256 G5 Notebook PC models 861334-001 938801-855 256 GB, for use in HP 250/256 G5 Notebook PC models 861335-001 Solid-state drive hardware kit (not illustrated) 913932-001 (15) Hard drive connector board 817878-001 (16) Hard drive (does not include bracket, connector board, or... cable) NOTE: For HP Notebook models, the hard drive cable is available using spare part number 855003-001....
Maintenance and Service Guide
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Display assembly subcomponents Item (1) (2) (3) (4) Component Display bezel (includes Mylar screw covers) Raw display panel (39.6-cm [15.6-in]) For use in HP Notebook PC models: ● FHD, non-touch screen (anti glare) ● HD, non-touch screen (anti glare) ● HD, touch screen (BrightView)... ● HD, non-touch screen (BrightView) ● FHD, non-touch (BrightView) For use in HP 250/256 G5 Notebook PC models: ● FHD ● HD Hinges (left and right) Display cable (includes display panel cable and webcam/microphone cable) 38...
Display assembly subcomponents Item (1) (2) (3) (4) Component Display bezel (includes Mylar screw covers) Raw display panel (39.6-cm [15.6-in]) For use in HP Notebook PC models: ● FHD, non-touch screen (anti glare) ● HD, non-touch screen (anti glare) ● HD, touch screen (BrightView)... ● HD, non-touch screen (BrightView) ● FHD, non-touch (BrightView) For use in HP 250/256 G5 Notebook PC models: ● FHD ● HD Hinges (left and right) Display cable (includes display panel cable and webcam/microphone cable) 38...
Maintenance and Service Guide
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... foam-lined box Typical electrostatic voltage levels 10% 35,000 V 12,000 V 6,000 V 2,000 V 11,500 V 14,500 V 26,500 V 21,000 V Relative humidity 40% 15,000 V 5,000 V 800 V 700 V 4,000 V 5,000 V 20,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V Packaging and transporting guidelines Follow these...
... foam-lined box Typical electrostatic voltage levels 10% 35,000 V 12,000 V 6,000 V 2,000 V 11,500 V 14,500 V 26,500 V 21,000 V Relative humidity 40% 15,000 V 5,000 V 800 V 700 V 4,000 V 5,000 V 20,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V Packaging and transporting guidelines Follow these...
Maintenance and Service Guide
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... panel (39.6-cm [15.6-in]) For use in HP Notebook PC models: ● FHD, non-touch screen (anti glare) ● HD, non-touch screen (anti glare) ● HD, touch screen (BrightView) ● HD, non-touch screen (BrightView) ● FHD, non-touch (BrightView) For use in HP 250/256 G5 Notebook ...and webcam/microphone cable) For use in touch screen models (includes display panel cable and webcam/microphone cable) Display enclosure for use in HP Notebook PC models: Black models Sparkling black Red models White silver models Turbo silver models Noble blue models Teal models Realtree Xtra models ...
... panel (39.6-cm [15.6-in]) For use in HP Notebook PC models: ● FHD, non-touch screen (anti glare) ● HD, non-touch screen (anti glare) ● HD, touch screen (BrightView) ● HD, non-touch screen (BrightView) ● FHD, non-touch (BrightView) For use in HP 250/256 G5 Notebook ...and webcam/microphone cable) For use in touch screen models (includes display panel cable and webcam/microphone cable) Display enclosure for use in HP Notebook PC models: Black models Sparkling black Red models White silver models Turbo silver models Noble blue models Teal models Realtree Xtra models ...
Maintenance and Service Guide
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Computer specifications 107 Dimensions (touch models) Depth 254.6 mm 10.02 in Width 384.3 mm 15.13 in Height 24.3 mm 0.96 in Weight 3 cell battery 4 cell battery 1994 g 2040 g 4.40 lb 4.50 lb Input power Operating voltage and current 19.5 V...176;F to 140°F Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating ‑15 m to 3,048 m ‑50 ft to 10,000 ft Nonoperating ‑15 m to 12,192 m ‑50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic...
Computer specifications 107 Dimensions (touch models) Depth 254.6 mm 10.02 in Width 384.3 mm 15.13 in Height 24.3 mm 0.96 in Weight 3 cell battery 4 cell battery 1994 g 2040 g 4.40 lb 4.50 lb Input power Operating voltage and current 19.5 V...176;F to 140°F Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating ‑15 m to 3,048 m ‑50 ft to 10,000 ft Nonoperating ‑15 m to 12,192 m ‑50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic...
Maintenance and Service Guide
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... and exclusions apply. Contact technical support for details. 108 Chapter 12 Specifications Actual accessible capacity is less. 39.6-cm (15.6-in) display specifications Active diagonal size Resolution Surface treatment Brightness Viewing angle Backlight Graphics adapter Thickness Metric 39.6-cm 1366x768 (...HD) 1920x1080 (FHD) BrightView 200 nits (touch) 220 nits (non-touch) SVA WLED eDP 3.2 mm (touch) 3.8 mm (non-touch) U.S. 15.6-in Hard drive specifications, hybrid drives 1000-GB*, 8 GB NAND hybrid SSD Dimensions Height 5 mm Length 100.2 mm Width 69.9 mm Weight 70.0 ...
... and exclusions apply. Contact technical support for details. 108 Chapter 12 Specifications Actual accessible capacity is less. 39.6-cm (15.6-in) display specifications Active diagonal size Resolution Surface treatment Brightness Viewing angle Backlight Graphics adapter Thickness Metric 39.6-cm 1366x768 (...HD) 1920x1080 (FHD) BrightView 200 nits (touch) 220 nits (non-touch) SVA WLED eDP 3.2 mm (touch) 3.8 mm (non-touch) U.S. 15.6-in Hard drive specifications, hybrid drives 1000-GB*, 8 GB NAND hybrid SSD Dimensions Height 5 mm Length 100.2 mm Width 69.9 mm Weight 70.0 ...
Maintenance and Service Guide
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The flexible cord must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. The wall plug must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. Requirements for evaluation in the country or region ...
The flexible cord must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. The wall plug must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. Requirements for evaluation in the country or region ...
Maintenance and Service Guide
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... flexible cord must be on a flag label. 6. For 127 V ac, the flexible cord must be Type SVT or SJT 3 x 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with BSI or ASTA marks. The wall plug must be a two-pole grounding type with the Japanese Dentori Law. Power cord set fittings...
... flexible cord must be on a flag label. 6. For 127 V ac, the flexible cord must be Type SVT or SJT 3 x 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with BSI or ASTA marks. The wall plug must be a two-pole grounding type with the Japanese Dentori Law. Power cord set fittings...
Maintenance and Service Guide
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For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. 125 Follow the local laws and regulations in general household waste. 15 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.
For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. 125 Follow the local laws and regulations in general household waste. 15 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.