Use and Care Manual
Page 1
... reference. ! Use & Care Manual With Installation Instructions for the Installer Gas Residential Water Heaters Residential 30, 40 and 50 Gallon Model: HG Series, GG Series, GP Series, PG Series, SG Series, SG Series with basic directions and recommendations for the owner-operator, to install, operate or adjust this water heater should be performed by the gas supplier or fire department. - If you cannot reach your gas supplier, call your home until authorized by a qualified installer, service agency or the gas supplier...
... reference. ! Use & Care Manual With Installation Instructions for the Installer Gas Residential Water Heaters Residential 30, 40 and 50 Gallon Model: HG Series, GG Series, GP Series, PG Series, SG Series, SG Series with basic directions and recommendations for the owner-operator, to install, operate or adjust this water heater should be performed by the gas supplier or fire department. - If you cannot reach your gas supplier, call your home until authorized by a qualified installer, service agency or the gas supplier...
Use and Care Manual
Page 2
...your water heater properly. Just a little preventive care on the appliance. Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Installation Instructions Safety Instructions Safety Information Safety Precautions 3-6 LP Gas Models 5 Installation Instructions Location 7 Water Supply Connections. . . 9 Gas Supply 11 Pipe Insulation 13 Heat Traps 13 Installation Checklist 14 Potable/Space Heating . . . . . 15 Operating Instructions Lighting Instructions 16 Water Temperature. . . . . . 17, 18 Care and Cleaning Draining 19 Maintenance 19 Burner Inspection...
...your water heater properly. Just a little preventive care on the appliance. Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Installation Instructions Safety Instructions Safety Information Safety Precautions 3-6 LP Gas Models 5 Installation Instructions Location 7 Water Supply Connections. . . 9 Gas Supply 11 Pipe Insulation 13 Heat Traps 13 Installation Checklist 14 Potable/Space Heating . . . . . 15 Operating Instructions Lighting Instructions 16 Water Temperature. . . . . . 17, 18 Care and Cleaning Draining 19 Maintenance 19 Burner Inspection...
Use and Care Manual
Page 4
... Troubleshooting Tips Customer Service Feel water before bathing or showering. Contact a licensed plumber or the local plumbing authority for further information. 4 Time/Temperature Relationship in determining the proper water temperature for your home. ! DANGER: Hotter water increases the Potential for more details.) The temperature of a water heater's thermostat. Temperature limiting valves are approximate Temperature Dial. ! Operating Instructions Installation Instructions Safety Instructions IMPORTANT SAFETY INFORMATION. WATER TEMPERATURE SETTING Safety and energy...
... Troubleshooting Tips Customer Service Feel water before bathing or showering. Contact a licensed plumber or the local plumbing authority for further information. 4 Time/Temperature Relationship in determining the proper water temperature for your home. ! DANGER: Hotter water increases the Potential for more details.) The temperature of a water heater's thermostat. Temperature limiting valves are approximate Temperature Dial. ! Operating Instructions Installation Instructions Safety Instructions IMPORTANT SAFETY INFORMATION. WATER TEMPERATURE SETTING Safety and energy...
Use and Care Manual
Page 6
..., 400 P Street, Sacramento, CA 95814 or you the location of life. Turn off the manual shut-off valve if the water heater has been subjected to overheating, fire, flood, physical damage or if the gas supply fails to shut off if necessary. SAVE THESE INSTRUCTIONS Care and Cleaning Troubleshooting Tips Customer Service 6 SAFETY PRECAUTIONS Have the installer show you may call 916-445-8100 or...
..., 400 P Street, Sacramento, CA 95814 or you the location of life. Turn off the manual shut-off valve if the water heater has been subjected to overheating, fire, flood, physical damage or if the gas supply fails to shut off if necessary. SAVE THESE INSTRUCTIONS Care and Cleaning Troubleshooting Tips Customer Service 6 SAFETY PRECAUTIONS Have the installer show you may call 916-445-8100 or...
Use and Care Manual
Page 7
... all directions. 7 Troubleshooting Tips Customer Service When installed in the absence of local codes, use of this or any of the combustion air inlet openings located around the lower perimeter of the water heater which give off flammable vapors are to conserve water and energy. A copy can be used or stored. The open flame of the water heater's pilot or main burner can ignite these vapors and create a shut down condition of the water heater. A minimum of the water heater once it...
... all directions. 7 Troubleshooting Tips Customer Service When installed in the absence of local codes, use of this or any of the combustion air inlet openings located around the lower perimeter of the water heater which give off flammable vapors are to conserve water and energy. A copy can be used or stored. The open flame of the water heater's pilot or main burner can ignite these vapors and create a shut down condition of the water heater. A minimum of the water heater once it...
Use and Care Manual
Page 9
...Care and Cleaning Troubleshooting Tips IMPORTANT: Do not apply heat to fixtures HOT COLD Temperature and pressure relief valve If required, install per local codes and valve manufacturer's instructions. Auxiliary catch pan Shutoff valve Drain Pan Pipe to suitable drain Draft hood Anode Union Heat trap 6" minimum To cold water supply Drain valve Shut-off valve Thermal expansion tank (if required) Relief valve discharge line to as a separate back flow preventer, or it may be part of components in the water heater and system piping. Combustion Air 6" air gap Inlet Openings...
...Care and Cleaning Troubleshooting Tips IMPORTANT: Do not apply heat to fixtures HOT COLD Temperature and pressure relief valve If required, install per local codes and valve manufacturer's instructions. Auxiliary catch pan Shutoff valve Drain Pan Pipe to suitable drain Draft hood Anode Union Heat trap 6" minimum To cold water supply Drain valve Shut-off valve Thermal expansion tank (if required) Relief valve discharge line to as a separate back flow preventer, or it may be part of components in the water heater and system piping. Combustion Air 6" air gap Inlet Openings...
Use and Care Manual
Page 10
... line. If, however, the condensation continues, examine the piping and fittings for hot water distribution. Care and Cleaning Troubleshooting Tips Customer Service 10 Piping used should be of water falling on the rating plate. Open each hot water faucet slowly to vent from freezing. Drops of a type approved for possible leaks. Operating Instructions Installation Instructions Safety Instructions Installing the water heater. The end of relief valves. This condition is not unusual, and will disappear after the water becomes heated.
... line. If, however, the condensation continues, examine the piping and fittings for hot water distribution. Care and Cleaning Troubleshooting Tips Customer Service 10 Piping used should be of water falling on the rating plate. Open each hot water faucet slowly to vent from freezing. Drops of a type approved for possible leaks. Operating Instructions Installation Instructions Safety Instructions Installing the water heater. The end of relief valves. This condition is not unusual, and will disappear after the water becomes heated.
Use and Care Manual
Page 11
.... Care and Cleaning Troubleshooting Tips ! Use a soapy water solution to test for complete instructions. The inlet gas pressure to serve, can result in improper operation of 3/8 psi (10.5" w.c.) at the gas control (thermostat) inlet, particularly if teflon pipe compound is placed in hazardous operating conditions. for natural gas, or 14" w.c. Turn on male threads only. Safety Instructions Installation Instructions Operating Instructions ! The National Fuel Gas Code (NFGC) mandates a manual gas shut-off valve near the water heater. If lever type gas shut...
.... Care and Cleaning Troubleshooting Tips ! Use a soapy water solution to test for complete instructions. The inlet gas pressure to serve, can result in improper operation of 3/8 psi (10.5" w.c.) at the gas control (thermostat) inlet, particularly if teflon pipe compound is placed in hazardous operating conditions. for natural gas, or 14" w.c. Turn on male threads only. Safety Instructions Installation Instructions Operating Instructions ! The National Fuel Gas Code (NFGC) mandates a manual gas shut-off valve near the water heater. If lever type gas shut...
Use and Care Manual
Page 12
... the Venting section of such unauthorized devices. ! The water heater must be installed with the safe operation of the draft hood. ● Do not cover the burner access door, jacket door, gas control (thermostat)/gas valve or pressure and temperature relief valve. ● Do not apply insulation to the top of the water heater. The vent connectors must be carefully followed. 12 Insulation Blankets Insulation blankets, available to the combustion air inlet openings (perforation holes) located around the lower perimeter of the water heater. Consult the Vent Tables...
... the Venting section of such unauthorized devices. ! The water heater must be installed with the safe operation of the draft hood. ● Do not cover the burner access door, jacket door, gas control (thermostat)/gas valve or pressure and temperature relief valve. ● Do not apply insulation to the top of the water heater. The vent connectors must be carefully followed. 12 Insulation Blankets Insulation blankets, available to the combustion air inlet openings (perforation holes) located around the lower perimeter of the water heater. Consult the Vent Tables...
Use and Care Manual
Page 13
... a gasket and tamper resistant screws. ■ DON'T block or restrict Combustion Air Inlet Openings located around the lower portion of the water heater jacket. ■ DON'T remove the Burner Access Door unless absolutely necessary. During Installation of the water heater is damaged or broken. Burner Access Door Grommet Sight Glass 13 Troubleshooting Tips Customer Service Safety Instructions Installation Instructions Operating Instructions Hot and Cold Pipe Insulation Installation Care and Cleaning Typical vertical piping arrangement For increased energy efficiency, some...
... a gasket and tamper resistant screws. ■ DON'T block or restrict Combustion Air Inlet Openings located around the lower portion of the water heater jacket. ■ DON'T remove the Burner Access Door unless absolutely necessary. During Installation of the water heater is damaged or broken. Burner Access Door Grommet Sight Glass 13 Troubleshooting Tips Customer Service Safety Instructions Installation Instructions Operating Instructions Hot and Cold Pipe Insulation Installation Care and Cleaning Typical vertical piping arrangement For increased energy efficiency, some...
Use and Care Manual
Page 14
Operating Instructions Installation Instructions Safety Instructions Installation checklist. Care and Cleaning Troubleshooting Tips Customer Service 14 Water Heater Location ■ Close to chimney (1/4" per foot of corrosive elements and flammable vapors. Venting ■ Flue baffle properly hung in top of heater's flue. ■ Draft hood properly installed. ■ Vent connector(s) pitched upward to area of vent. ■ Indoors and protected from freezing temperatures. ■ Proper clearance from combustible surfaces observed and water heater not installed on carpeted...
Operating Instructions Installation Instructions Safety Instructions Installation checklist. Care and Cleaning Troubleshooting Tips Customer Service 14 Water Heater Location ■ Close to chimney (1/4" per foot of corrosive elements and flammable vapors. Venting ■ Flue baffle properly hung in top of heater's flue. ■ Draft hood properly installed. ■ Vent connector(s) pitched upward to area of vent. ■ Indoors and protected from freezing temperatures. ■ Proper clearance from combustible surfaces observed and water heater not installed on carpeted...
Use and Care Manual
Page 15
... trap 6" Min. DANGER: If this water heater in the water lines will contaminate the drinking water supply causing possible health risks. This ensures that have previously been used with water heater) Heating unit Care and Cleaning Troubleshooting Tips Customer Service Combustion Air Inlet Openings 6" air gap 15 Safety Instructions Installation Instructions Operating Instructions Supplemental instructions for gas water heaters installed in order to reduce the scald hazard potential. ! DANGER: When this manual and take precedent over these instructions. Local codes...
... trap 6" Min. DANGER: If this water heater in the water lines will contaminate the drinking water supply causing possible health risks. This ensures that have previously been used with water heater) Heating unit Care and Cleaning Troubleshooting Tips Customer Service Combustion Air Inlet Openings 6" air gap 15 Safety Instructions Installation Instructions Operating Instructions Supplemental instructions for gas water heaters installed in order to reduce the scald hazard potential. ! DANGER: When this manual and take precedent over these instructions. Local codes...
Use and Care Manual
Page 17
... Do turn on water heater unless it is closed. NOTICE: Flammable vapors can be an unusual sound such as air escaping through the pipe as adhesives or paint thinner, in branch water lines. Water Temperature Setting The temperature of time (generally two weeks or more details). Be sure to avoid vapors lighting. Safety Instructions Installation Instructions Operating Instructions Operating the water heater. ! If hydrogen is recommended that the hot water faucet be shut off valve if water heater...
... Do turn on water heater unless it is closed. NOTICE: Flammable vapors can be an unusual sound such as air escaping through the pipe as adhesives or paint thinner, in branch water lines. Water Temperature Setting The temperature of time (generally two weeks or more details). Be sure to avoid vapors lighting. Safety Instructions Installation Instructions Operating Instructions Operating the water heater. ! If hydrogen is recommended that the hot water faucet be shut off valve if water heater...
Use and Care Manual
Page 18
..., represents an approximate water temperature of water to the home. Maximum water temperatures occur just after the burner has shut off device that hotter water increases the risk of 10°F. Operating Instructions Installation Instructions Safety Instructions Operating the water heater. The wide reference mark near the gas control (thermostat). Red Button Gas cock knob 130°F 140°F 150°F 160°F WARNING READ ALL INSTRUCTIONS BEFORE LIGHTING WAR UTION HOT CA EA...
..., represents an approximate water temperature of water to the home. Maximum water temperatures occur just after the burner has shut off device that hotter water increases the risk of 10°F. Operating Instructions Installation Instructions Safety Instructions Operating the water heater. The wide reference mark near the gas control (thermostat). Red Button Gas cock knob 130°F 140°F 150°F 160°F WARNING READ ALL INSTRUCTIONS BEFORE LIGHTING WAR UTION HOT CA EA...
Use and Care Manual
Page 19
... once a year, lift and release the lever handle on the water heater and direct the stream of the gas control (thermostat), burner, relief valve, internal flue-way and venting system should be drained from service. If allowed to clean the tank of the tank. Attach a garden hose to the drain valve on the temperature pressure relief valve, located near the top of the combustion air inlet openings. accurately reading the water temperature, It is turned off the cold water supply. Allow several gallons to...
... once a year, lift and release the lever handle on the water heater and direct the stream of the gas control (thermostat), burner, relief valve, internal flue-way and venting system should be drained from service. If allowed to clean the tank of the tank. Attach a garden hose to the drain valve on the temperature pressure relief valve, located near the top of the combustion air inlet openings. accurately reading the water temperature, It is turned off the cold water supply. Allow several gallons to...
Use and Care Manual
Page 20
... operation of burner operation. Inspect the gas venting system and the chimney. Use a flame of the water heater. Vacation and Extended Shut-Down If the water heater is hung securely by its hanger at the draft hood relief opening after inspection of the vent system you found sooting or deterioration call the local gas utility to the chimney is removed, the burner access door gasket must be cleaned by removing the draft hood...
... operation of burner operation. Inspect the gas venting system and the chimney. Use a flame of the water heater. Vacation and Extended Shut-Down If the water heater is hung securely by its hanger at the draft hood relief opening after inspection of the vent system you found sooting or deterioration call the local gas utility to the chimney is removed, the burner access door gasket must be cleaned by removing the draft hood...
Use and Care Manual
Page 21
... cleaned, repaired or replaced by a qualified service technician. ● See the "Lighting The Water Heater" section of gas piping, gas control (gas control (thermostat)), burners, vent connectors or other safety devices. Combustion Shutoff Device Tripped. If, however, the condition persists, examine the piping and fittings for combustion and ventilation. Excessive condensation can cause pilot outage. ● Use a water heater size that shuts the operation of the water heater requires air for possible leaks. ● This is normal. Such as the presence of flammable vapors...
... cleaned, repaired or replaced by a qualified service technician. ● See the "Lighting The Water Heater" section of gas piping, gas control (gas control (thermostat)), burners, vent connectors or other safety devices. Combustion Shutoff Device Tripped. If, however, the condition persists, examine the piping and fittings for combustion and ventilation. Excessive condensation can cause pilot outage. ● Use a water heater size that shuts the operation of the water heater requires air for possible leaks. ● This is normal. Such as the presence of flammable vapors...
Use and Care Manual
Page 22
...be set too high. Gas control (thermostat). Troubleshooting Tips Problem Rumbling noise Relief valve producing popping noise or draining Not enough or no hot water Water is too hot Pilot Lights, but Burner will not stay lit Possible Causes Scale and sediment in the "Lighting The Water Heater" section of this manual. ● See the "Water Temperature Setting of The Water Heater" section of the water heater. Low gas pressure. Combustion Shutoff System tripped. Defective Combustion Shutoff System tripped. Refer repairs to recover after an abnormal demand. ● Check gas...
...be set too high. Gas control (thermostat). Troubleshooting Tips Problem Rumbling noise Relief valve producing popping noise or draining Not enough or no hot water Water is too hot Pilot Lights, but Burner will not stay lit Possible Causes Scale and sediment in the "Lighting The Water Heater" section of this manual. ● See the "Water Temperature Setting of The Water Heater" section of the water heater. Low gas pressure. Combustion Shutoff System tripped. Defective Combustion Shutoff System tripped. Refer repairs to recover after an abnormal demand. ● Check gas...
Use and Care Manual
Page 25
... or other safety devices. Temperature and pressure relief valve Drain Valve Piezo Ignitor Striker Mounting Bracket * Burner Access Door Gasket * Burner Orifice * Pilot Burner and Piezo electrode * Thermocouple * Piezo Ignitor Wire * Burner Access Door * Burner Gas Control (Thermostat) * Pilot Supply Tube * Burner Supply Tube * Sight Glass Jacket Door * Burner Access Door Grommet 25 Customer Service Instructions For Placing a Parts Order To place orders using natural or LP gas. Safety Instructions Installation Instructions Operating Instructions Replacement parts. Refer repairs to...
... or other safety devices. Temperature and pressure relief valve Drain Valve Piezo Ignitor Striker Mounting Bracket * Burner Access Door Gasket * Burner Orifice * Pilot Burner and Piezo electrode * Thermocouple * Piezo Ignitor Wire * Burner Access Door * Burner Gas Control (Thermostat) * Pilot Supply Tube * Burner Supply Tube * Sight Glass Jacket Door * Burner Access Door Grommet 25 Customer Service Instructions For Placing a Parts Order To place orders using natural or LP gas. Safety Instructions Installation Instructions Operating Instructions Replacement parts. Refer repairs to...
Use and Care Manual
Page 26
... service agency. Operating Instructions Installation Instructions Safety Instructions If you need service... Address where the water heater is unavailable, refer to your problem. Should your problem not be solved to the telephone directory, commercial listings or local utility for qualified service assistance. Si requiere de un manual de uso y cuidado en espanol, usted puede obtanerlo en www.rheem.com. 26 Care and Cleaning Troubleshooting Tips Customer Service...
... service agency. Operating Instructions Installation Instructions Safety Instructions If you need service... Address where the water heater is unavailable, refer to your problem. Should your problem not be solved to the telephone directory, commercial listings or local utility for qualified service assistance. Si requiere de un manual de uso y cuidado en espanol, usted puede obtanerlo en www.rheem.com. 26 Care and Cleaning Troubleshooting Tips Customer Service...