Use and Care Manual
Page 1
... Information! ! Use & Care Manual With Installation Instructions for the Installer Gas Residential Water Heaters Residential 30, 40 and 50 Gallon Model: HG Series, GG Series, GP Series, PG Series, SG Series, SG Series with SmartWater™ Ignition System The purpose of the water heater; FOR YOUR SAFETY! - do so may result in manufactured (mobile) homes! WHAT TO DO IF YOU SMELL GAS ● Do not try to the section "If You Need Service...." Improper installation, adjustment, alteration, service or maintenance can...
... Information! ! Use & Care Manual With Installation Instructions for the Installer Gas Residential Water Heaters Residential 30, 40 and 50 Gallon Model: HG Series, GG Series, GP Series, PG Series, SG Series, SG Series with SmartWater™ Ignition System The purpose of the water heater; FOR YOUR SAFETY! - do so may result in manufactured (mobile) homes! WHAT TO DO IF YOU SMELL GAS ● Do not try to the section "If You Need Service...." Improper installation, adjustment, alteration, service or maintenance can...
Use and Care Manual
Page 2
... manual. These words mean: ! Proof of your water heater properly. There are very important. Attention is the safety alert symbol. You'll find many helpful hints on your appliance. This is called to obtain service under the warranty. Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Installation Instructions Safety Instructions Safety Information Safety Precautions 3-6 LP Gas Models 5 Installation Instructions Location 7 Water Supply Connections. . . 9 Gas Supply 11 Pipe Insulation 13 Heat Traps 13 Installation Checklist...
... manual. These words mean: ! Proof of your water heater properly. There are very important. Attention is the safety alert symbol. You'll find many helpful hints on your appliance. This is called to obtain service under the warranty. Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Installation Instructions Safety Instructions Safety Information Safety Precautions 3-6 LP Gas Models 5 Installation Instructions Location 7 Water Supply Connections. . . 9 Gas Supply 11 Pipe Insulation 13 Heat Traps 13 Installation Checklist...
Use and Care Manual
Page 4
... follow the warnings outlined on the label pictured below. Water temperatures above may require a 120°F or lower gas control (thermostat) setting to be regulated by mixing hot and cold water in the heater can be considered when selecting the water temperature setting of the water in branch water lines. Temperature limiting valves are available for Hot Water SCALDS. Troubleshooting Tips Customer Service Operating Instructions Installation Instructions Safety Instructions IMPORTANT SAFETY INFORMATION. Be sure to 2 minutes About...
... follow the warnings outlined on the label pictured below. Water temperatures above may require a 120°F or lower gas control (thermostat) setting to be regulated by mixing hot and cold water in the heater can be considered when selecting the water temperature setting of the water in branch water lines. Temperature limiting valves are available for Hot Water SCALDS. Troubleshooting Tips Customer Service Operating Instructions Installation Instructions Safety Instructions IMPORTANT SAFETY INFORMATION. Be sure to 2 minutes About...
Use and Care Manual
Page 6
... motions. However, applicable local codes shall govern installation. WARNING! SAFETY PRECAUTIONS Have the installer show you may call 916-445-8100 or ask a water heater dealer. For residential water heaters of the gas shut-off if necessary. READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY. SAVE THESE INSTRUCTIONS Care and Cleaning Troubleshooting Tips Customer Service 6 READ ALL INSTRUCTIONS BEFORE USING. ! For your water heater unless it off valve and how to prevent...
... motions. However, applicable local codes shall govern installation. WARNING! SAFETY PRECAUTIONS Have the installer show you may call 916-445-8100 or ask a water heater dealer. For residential water heaters of the gas shut-off if necessary. READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY. SAVE THESE INSTRUCTIONS Care and Cleaning Troubleshooting Tips Customer Service 6 READ ALL INSTRUCTIONS BEFORE USING. ! For your water heater unless it off valve and how to prevent...
Use and Care Manual
Page 7
... carpeting. Safety Instructions Installation Instructions Operating Instructions Installing the water heater. A gas fired water heater or any obstruction. A minimum of 1" is installed in bathrooms, bedrooms, any gas appliance. The open flame of the structure. Care and Cleaning This water heater must not restrict air flow to the clearances stated on the label. ● If the water heater is required between these combustion air inlet openings and any other enclosed space, flammable vapors can ignite these instructions, local codes, utility company...
... carpeting. Safety Instructions Installation Instructions Operating Instructions Installing the water heater. A gas fired water heater or any obstruction. A minimum of 1" is installed in bathrooms, bedrooms, any gas appliance. The open flame of the structure. Care and Cleaning This water heater must not restrict air flow to the clearances stated on the label. ● If the water heater is required between these combustion air inlet openings and any other enclosed space, flammable vapors can ignite these instructions, local codes, utility company...
Use and Care Manual
Page 9
... flow prevention device is referred to install an expansion tank in the water heater and system piping. A check valve located in the cold water inlet line can create a rapid and dangerous pressure increase in the cold water line between the water heater and the check valve (see illustration below for additional information regarding this subject. Care and Cleaning Troubleshooting Tips IMPORTANT: Do not apply heat to fixtures HOT COLD Temperature and pressure relief valve If required, install per local codes and valve manufacturer's instructions. This...
... flow prevention device is referred to install an expansion tank in the water heater and system piping. A check valve located in the cold water inlet line can create a rapid and dangerous pressure increase in the cold water line between the water heater and the check valve (see illustration below for additional information regarding this subject. Care and Cleaning Troubleshooting Tips IMPORTANT: Do not apply heat to fixtures HOT COLD Temperature and pressure relief valve If required, install per local codes and valve manufacturer's instructions. This...
Use and Care Manual
Page 10
... the air to vent from the valve to the Technical Service Bulletins 1400 Series Section and choose Bulletin #1402. Relief Valve The pressure rating of the water heater as marked on the burner can form on the tank when it is closed, then open drain to eliminate potential water damage. The discharge line must be installed in the cold water supply line. Piping used should be of the relief valve above a suitable open the shut-off valve...
... the air to vent from the valve to the Technical Service Bulletins 1400 Series Section and choose Bulletin #1402. Relief Valve The pressure rating of the water heater as marked on the burner can form on the tank when it is closed, then open drain to eliminate potential water damage. The discharge line must be installed in the cold water supply line. Piping used should be of the relief valve above a suitable open the shut-off valve...
Use and Care Manual
Page 11
... low gas pressures are based on male threads only. WARNING: Never use an open flame to convert this water heater for complete instructions. WARNING: Do not attempt to test for correction. Such conversion could result in the gas line close to serve, can result in improper operation of LP gas. The National Fuel Gas Code (NFGC) mandates a manual gas shut-off valve near the water heater. for leaks at the gas control (thermostat) inlet...
... low gas pressures are based on male threads only. WARNING: Never use an open flame to convert this water heater for complete instructions. WARNING: Do not attempt to test for correction. Such conversion could result in the gas line close to serve, can result in improper operation of LP gas. The National Fuel Gas Code (NFGC) mandates a manual gas shut-off valve near the water heater. for leaks at the gas control (thermostat) inlet...
Use and Care Manual
Page 12
... the manufacturer) into the draft hood's relief opening after 5 minutes of main burner operation. The flame or smoke should be needed. This water heater meets or exceeds the National Appliance Energy Conservation Act standards with the safe operation of the draft hood. ● Do not cover the burner access door, jacket door, gas control (thermostat)/gas valve or pressure and temperature relief valve. ● Do not apply insulation to the combustion air inlet openings (perforation holes) located around the lower perimeter...
... the manufacturer) into the draft hood's relief opening after 5 minutes of main burner operation. The flame or smoke should be needed. This water heater meets or exceeds the National Appliance Energy Conservation Act standards with the safe operation of the draft hood. ● Do not cover the burner access door, jacket door, gas control (thermostat)/gas valve or pressure and temperature relief valve. ● Do not apply insulation to the combustion air inlet openings (perforation holes) located around the lower perimeter...
Use and Care Manual
Page 13
... inlet line. Safety Instructions Installation Instructions Operating Instructions Hot and Cold Pipe Insulation Installation Care and Cleaning Typical vertical piping arrangement For increased energy efficiency, some water heaters have been supplied with two 24" sections of nipples and heat traps on page 25. Heat Traps For increased energy efficiency, some water heaters have been supplied with factory installed 3/4" NPT heat traps in the Use and Care Manual and National Fuel Gas Code. ■ DO contact a Qualified service technician if the pilot or main burner will not stay lit...
... inlet line. Safety Instructions Installation Instructions Operating Instructions Hot and Cold Pipe Insulation Installation Care and Cleaning Typical vertical piping arrangement For increased energy efficiency, some water heaters have been supplied with two 24" sections of nipples and heat traps on page 25. Heat Traps For increased energy efficiency, some water heaters have been supplied with factory installed 3/4" NPT heat traps in the Use and Care Manual and National Fuel Gas Code. ■ DO contact a Qualified service technician if the pilot or main burner will not stay lit...
Use and Care Manual
Page 14
.... Water Heater Location ■ Close to service heater. ■ Combustible materials, such as clothing, cleaning materials, rags, etc. Relief Valve ■ Temperature and Pressure Relief Valve properly installed and discharge line run to protect area from combustible material. Care and Cleaning Troubleshooting Tips Customer Service 14 clear of the base of length minimum). ■ Provisions made to open drain. ■ Discharge line protected from combustion air inlet openings observed (see page 7). ■ Soap and water solution used . Gas...
.... Water Heater Location ■ Close to service heater. ■ Combustible materials, such as clothing, cleaning materials, rags, etc. Relief Valve ■ Temperature and Pressure Relief Valve properly installed and discharge line run to protect area from combustible material. Care and Cleaning Troubleshooting Tips Customer Service 14 clear of the base of length minimum). ■ Provisions made to open drain. ■ Discharge line protected from combustion air inlet openings observed (see page 7). ■ Soap and water solution used . Gas...
Use and Care Manual
Page 15
... water heater) Heating unit Care and Cleaning Troubleshooting Tips Customer Service Combustion Air Inlet Openings 6" air gap 15 DANGER: Any piping or components used for space heating purposes, do not connect the heater to the installation instructions supplied with drinking water. ! Refer to an existing heating unit or components of this system. Toxic chemicals such as those used with a non drinking water system. Local codes or plumbing authority requirements may vary from heating unit Temperature and pressure relief valve...
... water heater) Heating unit Care and Cleaning Troubleshooting Tips Customer Service Combustion Air Inlet Openings 6" air gap 15 DANGER: Any piping or components used for space heating purposes, do not connect the heater to the installation instructions supplied with drinking water. ! Refer to an existing heating unit or components of this system. Toxic chemicals such as those used with a non drinking water system. Local codes or plumbing authority requirements may vary from heating unit Temperature and pressure relief valve...
Use and Care Manual
Page 17
... FLAMMABLE!! The lower the temperature setting, the greater the savings in understanding or following the Operating Instructions or the Care and Cleaning section, it is 120°F. To dissipate such gas and to avoid vapors lighting. The recommended starting point temperature is completely filled with small children, disabled, or elderly persons may be opened for your home. Safety Instructions Installation Instructions Operating Instructions Operating the water heater. ! Households with water. Care and Cleaning Troubleshooting...
... FLAMMABLE!! The lower the temperature setting, the greater the savings in understanding or following the Operating Instructions or the Care and Cleaning section, it is 120°F. To dissipate such gas and to avoid vapors lighting. The recommended starting point temperature is completely filled with small children, disabled, or elderly persons may be opened for your home. Safety Instructions Installation Instructions Operating Instructions Operating the water heater. ! Households with water. Care and Cleaning Troubleshooting...
Use and Care Manual
Page 18
...;F 60°F Care and Cleaning Troubleshooting Tips ON Customer Service 18 Temperature dial (Temperatures are taken. The gas control (thermostat) is extinguished for any part of short and frequent hot water draws are approximate) Also, always supervise young children or others who are incapacitated. Water Temperature Setting... WARNING: Should overheating occur or the gas supply fail to shut off, turn the temperature dial to an initial setting of the tank, closest to...
...;F 60°F Care and Cleaning Troubleshooting Tips ON Customer Service 18 Temperature dial (Temperatures are taken. The gas control (thermostat) is extinguished for any part of short and frequent hot water draws are approximate) Also, always supervise young children or others who are incapacitated. Water Temperature Setting... WARNING: Should overheating occur or the gas supply fail to shut off, turn the temperature dial to an initial setting of the tank, closest to...
Use and Care Manual
Page 19
... at the gas control (thermostat) gas cock or manual shut-off valve before removing anode rod. It is therefore not uncommon for inspection and replaced when more than the gas control (thermostat) dial setting. When installed in a water pipe. The water drained from service. DANGER: Failure to correct this water heater, which can cause carbon monoxide dangers, excessive hot water temperatures and other potentially hazardous conditions Routine Preventative Maintenance Properly maintained, your water heater will provide years of the combustion air inlet openings. accurately reading...
... at the gas control (thermostat) gas cock or manual shut-off valve before removing anode rod. It is therefore not uncommon for inspection and replaced when more than the gas control (thermostat) dial setting. When installed in a water pipe. The water drained from service. DANGER: Failure to correct this water heater, which can cause carbon monoxide dangers, excessive hot water temperatures and other potentially hazardous conditions Routine Preventative Maintenance Properly maintained, your water heater will provide years of the combustion air inlet openings. accurately reading...
Use and Care Manual
Page 20
... glass lined tank and will exclude warranty coverage. Troubleshooting Tips Customer Service NOTICE: Do not remove the anode rod from the water heater's tank, except for an extended period of time, the power and water to remain idle for inspection and/or replacement, as operation with cathodic protection process can be turned off and inspect the main burner while firing. For cleaning, remove the burner from the draft hood to conserve energy...
... glass lined tank and will exclude warranty coverage. Troubleshooting Tips Customer Service NOTICE: Do not remove the anode rod from the water heater's tank, except for an extended period of time, the power and water to remain idle for inspection and/or replacement, as operation with cathodic protection process can be turned off and inspect the main burner while firing. For cleaning, remove the burner from the draft hood to conserve energy...
Use and Care Manual
Page 21
... inlet openings on the following pages first and you call for service. Loose thermocouple. Scale on the tank surface. Refer repairs to the water heater location. Gas Cock Knob not correctly positioned. Such as the presence of flammable vapors or blockage of combustion condensing on top of gas piping, gas control (gas control (thermostat)), burners, vent connectors or other safety devices. Not enough combustion or ventilation air supplied to qualified service personnel. 21 Troubleshooting Tips Customer Service Gas control (thermostat)'s single use gas shut...
... inlet openings on the following pages first and you call for service. Loose thermocouple. Scale on the tank surface. Refer repairs to the water heater location. Gas Cock Knob not correctly positioned. Such as the presence of flammable vapors or blockage of combustion condensing on top of gas piping, gas control (gas control (thermostat)), burners, vent connectors or other safety devices. Not enough combustion or ventilation air supplied to qualified service personnel. 21 Troubleshooting Tips Customer Service Gas control (thermostat)'s single use gas shut...
Use and Care Manual
Page 22
... (thermostat). Pressure build up caused by thermal expansion to a closed . ● Contact a qualified service technician. ● See the "Water Temperature Setting of The Water Heater" section of this . Combustion Shutoff System tripped. If necessary, relight using the instructions in tank. The pilot may have exceeded the capacity of gas piping, gas control (gas control (thermostat)), burners, vent connectors or other safety devices. Leaking or open hot water faucets. What To Do ● Clean tank. ● This is too hot Pilot Lights, but Burner will not stay lit...
... (thermostat). Pressure build up caused by thermal expansion to a closed . ● Contact a qualified service technician. ● See the "Water Temperature Setting of The Water Heater" section of this . Combustion Shutoff System tripped. If necessary, relight using the instructions in tank. The pilot may have exceeded the capacity of gas piping, gas control (gas control (thermostat)), burners, vent connectors or other safety devices. Leaking or open hot water faucets. What To Do ● Clean tank. ● This is too hot Pilot Lights, but Burner will not stay lit...
Use and Care Manual
Page 25
... on the rating plate. ! Temperature and pressure relief valve Drain Valve Piezo Ignitor Striker Mounting Bracket * Burner Access Door Gasket * Burner Orifice * Pilot Burner and Piezo electrode * Thermocouple * Piezo Ignitor Wire * Burner Access Door * Burner Gas Control (Thermostat) * Pilot Supply Tube * Burner Supply Tube * Sight Glass Jacket Door * Burner Access Door Grommet 25 Customer Service Specify type of gas (natural or LP) as noted below) and number of parts desired. Safety Instructions Installation Instructions Operating Instructions Replacement parts. For 30...
... on the rating plate. ! Temperature and pressure relief valve Drain Valve Piezo Ignitor Striker Mounting Bracket * Burner Access Door Gasket * Burner Orifice * Pilot Burner and Piezo electrode * Thermocouple * Piezo Ignitor Wire * Burner Access Door * Burner Gas Control (Thermostat) * Pilot Supply Tube * Burner Supply Tube * Sight Glass Jacket Door * Burner Access Door Grommet 25 Customer Service Specify type of gas (natural or LP) as noted below) and number of parts desired. Safety Instructions Installation Instructions Operating Instructions Replacement parts. For 30...
Use and Care Manual
Page 26
..., usted puede obtanerlo en www.rheem.com. 26 Care and Cleaning Troubleshooting Tips Customer Service Operating Instructions Installation Instructions Safety Instructions If you need a manual in Spanish, please refer to our website: www.rheem.com. Should your problem not be requested: Model and serial number of the water heater as you should then contact the Manufacturer's National Service Department at the following address: 2600 Gunter Park Drive...
..., usted puede obtanerlo en www.rheem.com. 26 Care and Cleaning Troubleshooting Tips Customer Service Operating Instructions Installation Instructions Safety Instructions If you need a manual in Spanish, please refer to our website: www.rheem.com. Should your problem not be requested: Model and serial number of the water heater as you should then contact the Manufacturer's National Service Department at the following address: 2600 Gunter Park Drive...