Use and Care Manual
Page 1
... the proper installation and adjustment of this manual. Use & Care Manual With Installation Instructions for the owner-operator, to explain the features, operation, safety precautions, maintenance and troubleshooting of California to the section "If You Need Service...." and two, for the Installer Gas Residential Water Heaters Residential 30, 40 and 50 Gallon Model: HG Series, GG Series, GP Series, PG Series, SG Series, SG Series with SmartWater™ Ignition System The purpose of the water heater; Please read the instructions carefully so...
... the proper installation and adjustment of this manual. Use & Care Manual With Installation Instructions for the owner-operator, to explain the features, operation, safety precautions, maintenance and troubleshooting of California to the section "If You Need Service...." and two, for the Installer Gas Residential Water Heaters Residential 30, 40 and 50 Gallon Model: HG Series, GG Series, GP Series, PG Series, SG Series, SG Series with SmartWater™ Ignition System The purpose of the water heater; Please read the instructions carefully so...
Use and Care Manual
Page 2
... how to use and maintain your water heater. WARNING ! You'll find many answers to common problems in the back of this symbol as an indication of others . Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Installation Instructions Safety Instructions Safety Information Safety Precautions 3-6 LP Gas Models 5 Installation Instructions Location 7 Water Supply Connections. . . 9 Gas Supply 11 Pipe Insulation 13 Heat Traps 13 Installation Checklist 14 Potable/Space Heating . . . . . 15 Operating Instructions Lighting Instructions 16 Water...
... how to use and maintain your water heater. WARNING ! You'll find many answers to common problems in the back of this symbol as an indication of others . Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Installation Instructions Safety Instructions Safety Information Safety Precautions 3-6 LP Gas Models 5 Installation Instructions Location 7 Water Supply Connections. . . 9 Gas Supply 11 Pipe Insulation 13 Heat Traps 13 Installation Checklist 14 Potable/Space Heating . . . . . 15 Operating Instructions Lighting Instructions 16 Water...
Use and Care Manual
Page 4
... water temperatures occur just after the burner has shut off. The illustration at water heater. DANGER: Hotter water increases the Potential for your home. ! WATER TEMPERATURE SETTING Safety and energy conservation are available, see manual. Care and Cleaning ! See instruction manual before setting temperature at the left details the approximate water temperature for each mark on the front of use water temperature by setting the temperature dial on the Gas Control (Thermostat) Temperatures are approximate Temperature Dial. ! This label is also located...
... water temperatures occur just after the burner has shut off. The illustration at water heater. DANGER: Hotter water increases the Potential for your home. ! WATER TEMPERATURE SETTING Safety and energy conservation are available, see manual. Care and Cleaning ! See instruction manual before setting temperature at the left details the approximate water temperature for each mark on the front of use water temperature by setting the temperature dial on the Gas Control (Thermostat) Temperatures are approximate Temperature Dial. ! This label is also located...
Use and Care Manual
Page 6
... local codes shall govern installation. Turn off the manual shut-off valve if the water heater has been subjected to overheating, fire, flood, physical damage or if the gas supply fails to shut off. ● Read this manual entirely before installing or operating the water heater. ● Use this appliance only for acceptable bracing procedures. SAVE THESE INSTRUCTIONS Care and Cleaning Troubleshooting Tips Customer Service 6 WARNING! All other servicing should be...
... local codes shall govern installation. Turn off the manual shut-off valve if the water heater has been subjected to overheating, fire, flood, physical damage or if the gas supply fails to shut off. ● Read this manual entirely before installing or operating the water heater. ● Use this appliance only for acceptable bracing procedures. SAVE THESE INSTRUCTIONS Care and Cleaning Troubleshooting Tips Customer Service 6 WARNING! All other servicing should be...
Use and Care Manual
Page 7
... energy. The pan must be avoided water heater was purchased, or any of the combustion air inlet openings located around the lower perimeter of the water heater. The open flame of the water heater's pilot or main burner can be insulated to sufficiently support the weight of this or any water it is located in a space where liquids which give off flammable vapors are to ignite until examined by a wood or metal panel. A gas fired water heater...
... energy. The pan must be avoided water heater was purchased, or any of the combustion air inlet openings located around the lower perimeter of the water heater. The open flame of the water heater's pilot or main burner can be insulated to sufficiently support the weight of this or any water it is located in a space where liquids which give off flammable vapors are to ignite until examined by a wood or metal panel. A gas fired water heater...
Use and Care Manual
Page 9
... subject. Combustion Air 6" air gap Inlet Openings 9 Customer Service The suggested typical installation. Care and Cleaning Troubleshooting Tips IMPORTANT: Do not apply heat to fixtures HOT COLD Temperature and pressure relief valve If required, install per local codes and valve manufacturer's instructions. Water Supply Connections Refer to as "thermal expansion". Typical Installation Vent connector to chimney Union Pitch up 1/4" per foot Vacuum Relief Valve (Not Supplied) Heat trap 6" minimum Hot water outlet to the HOT or COLD water connections. A check valve located in...
... subject. Combustion Air 6" air gap Inlet Openings 9 Customer Service The suggested typical installation. Care and Cleaning Troubleshooting Tips IMPORTANT: Do not apply heat to fixtures HOT COLD Temperature and pressure relief valve If required, install per local codes and valve manufacturer's instructions. Water Supply Connections Refer to as "thermal expansion". Typical Installation Vent connector to chimney Union Pitch up 1/4" per foot Vacuum Relief Valve (Not Supplied) Heat trap 6" minimum Hot water outlet to the HOT or COLD water connections. A check valve located in...
Use and Care Manual
Page 10
... the relief valve and discharge line. Care and Cleaning Troubleshooting Tips Customer Service 10 A new combination temperature and pressure relief valve, complying with a heavy water draw and very cold inlet water temperatures. Position the outlet of the water heater as marked on the burner can form on the tank when it is turned on the water heater. This condition is not unusual, and will disappear after the water becomes heated. Relief Valve The pressure rating of the relief valve must...
... the relief valve and discharge line. Care and Cleaning Troubleshooting Tips Customer Service 10 A new combination temperature and pressure relief valve, complying with a heavy water draw and very cold inlet water temperatures. Position the outlet of the water heater as marked on the burner can form on the tank when it is turned on the water heater. This condition is not unusual, and will disappear after the water becomes heated. Relief Valve The pressure rating of the relief valve must...
Use and Care Manual
Page 11
... gas piping must be changed for complete instructions. Use compound sparingly on the water heater rating plate. for a high altitude model. 11 Customer Service For purposes of input adjustment, the minimum inlet gas pressure (with a different type of that must be installed at normal operating pressures before it is shown on male threads only. Care and Cleaning Troubleshooting Tips ! Leak Testing The water heater and its manual gas The water heater must be disconnected from shut-off valve during any manual gas shut...
... gas piping must be changed for complete instructions. Use compound sparingly on the water heater rating plate. for a high altitude model. 11 Customer Service For purposes of input adjustment, the minimum inlet gas pressure (with a different type of that must be installed at normal operating pressures before it is shown on male threads only. Care and Cleaning Troubleshooting Tips ! Leak Testing The water heater and its manual gas The water heater must be disconnected from shut-off valve during any manual gas shut...
Use and Care Manual
Page 12
... such unauthorized devices. ! The manufacturer disclaims any damage or defect caused by installation, attachment or use on the exterior of insulation blanket. ● Do not apply insulation to insulation and standby loss requirements making certain it is to reduce the standby heat loss encountered with the safe operation of the draft hood. ● Do not cover the burner access door, jacket door, gas control (thermostat)/gas valve or pressure and temperature relief valve. ●...
... such unauthorized devices. ! The manufacturer disclaims any damage or defect caused by installation, attachment or use on the exterior of insulation blanket. ● Do not apply insulation to insulation and standby loss requirements making certain it is to reduce the standby heat loss encountered with the safe operation of the draft hood. ● Do not cover the burner access door, jacket door, gas control (thermostat)/gas valve or pressure and temperature relief valve. ●...
Use and Care Manual
Page 13
... and may occur. Safety Instructions Installation Instructions Operating Instructions Hot and Cold Pipe Insulation Installation Care and Cleaning Typical vertical piping arrangement For increased energy efficiency, some water heaters have been supplied with factory installed 3/4" NPT heat traps in the Use and Care Manual and National Fuel Gas Code. ■ DO contact a Qualified service technician if the pilot or main burner will not stay lit. These heat traps may require a minimum of pipe insulation. See illustration of this water heater where standing water may require an...
... and may occur. Safety Instructions Installation Instructions Operating Instructions Hot and Cold Pipe Insulation Installation Care and Cleaning Typical vertical piping arrangement For increased energy efficiency, some water heaters have been supplied with factory installed 3/4" NPT heat traps in the Use and Care Manual and National Fuel Gas Code. ■ DO contact a Qualified service technician if the pilot or main burner will not stay lit. These heat traps may require a minimum of pipe insulation. See illustration of this water heater where standing water may require an...
Use and Care Manual
Page 14
...combustible material. Water Supply ■ Water heater completely filled with screws. ■ Single wall vent connector(s) at least 6" from combustion air inlet openings observed (see page 7). ■ Soap and water solution used . clear of the base of leaks. Relief Valve ■ Temperature and Pressure Relief Valve properly installed and discharge line run to service heater. ■ Combustible materials, such as clothing, cleaning materials, rags, etc. Operating Instructions Installation Instructions Safety Instructions Installation checklist. Care and Cleaning Troubleshooting...
...combustible material. Water Supply ■ Water heater completely filled with screws. ■ Single wall vent connector(s) at least 6" from combustion air inlet openings observed (see page 7). ■ Soap and water solution used . clear of the base of leaks. Relief Valve ■ Temperature and Pressure Relief Valve properly installed and discharge line run to service heater. ■ Combustible materials, such as clothing, cleaning materials, rags, etc. Operating Instructions Installation Instructions Safety Instructions Installation checklist. Care and Cleaning Troubleshooting...
Use and Care Manual
Page 15
...used with water heater) NOTICE: This check valve is installed in a combination potable and space heating application must be present and will be purged through the domestic water faucets and showers. ! Typical Piping Diagram for Combination Potable/Space Heating Installation Spring loaded check valve in order to heating unit (not supplied with water heater) Heating unit Care and Cleaning Troubleshooting Tips Customer Service Combustion Air Inlet Openings 6" air gap 15 Safety Instructions Installation Instructions Operating Instructions Supplemental instructions for gas...
...used with water heater) NOTICE: This check valve is installed in a combination potable and space heating application must be present and will be purged through the domestic water faucets and showers. ! Typical Piping Diagram for Combination Potable/Space Heating Installation Spring loaded check valve in order to heating unit (not supplied with water heater) Heating unit Care and Cleaning Troubleshooting Tips Customer Service Combustion Air Inlet Openings 6" air gap 15 Safety Instructions Installation Instructions Operating Instructions Supplemental instructions for gas...
Use and Care Manual
Page 17
... label located on water heater unless it is completely filled with HOT water. CAUTION: Hydrogen gas can be used as the water begins to the water heater. Do Not turn off manual gas shut-off including their pilot burners, to accumulate near the gas control (thermostat). The recommended starting point temperature is open doors and windows for more ). HYDROGEN GAS IS EXTREMELY FLAMMABLE!! To dissipate such gas and to shut off valve is any electrical appliance connected to the hot water system...
... label located on water heater unless it is completely filled with HOT water. CAUTION: Hydrogen gas can be used as the water begins to the water heater. Do Not turn off manual gas shut-off including their pilot burners, to accumulate near the gas control (thermostat). The recommended starting point temperature is open doors and windows for more ). HYDROGEN GAS IS EXTREMELY FLAMMABLE!! To dissipate such gas and to shut off valve is any electrical appliance connected to the hot water system...
Use and Care Manual
Page 18
... the burner if the water heater exceeds normal operating temperatures. Maximum water temperatures occur just after the burner has shut off the gas supply to an initial setting of 120°F. To determine the water temperature, turn off the manual gas control (shut-off device that hotter water increases the risk of short and frequent hot water draws are taken. Stacking can occur when a series of scald injury. The gas control (thermostat) is extinguished for any part...
... the burner if the water heater exceeds normal operating temperatures. Maximum water temperatures occur just after the burner has shut off the gas supply to an initial setting of 120°F. To determine the water temperature, turn off the manual gas control (shut-off device that hotter water increases the risk of short and frequent hot water draws are taken. Stacking can occur when a series of scald injury. The gas control (thermostat) is extinguished for any part...
Use and Care Manual
Page 19
...combustion air inlet openings and any of the combustion air inlet openings located around the perimeter of the water heater. Housekeeping Visually inspect pilot burner and relight if necessary. If allowed to thermal expansion in gas appliance repair. DANGER: Hotter water increases the potential for hard water deposits to the tank. This water heater incorporates a combustion shut off valve before removing anode rod. DANGER: Before manually operating the temperature and pressure relief valve, make certain no one will be exposed to an open drain. Safety Instructions...
...combustion air inlet openings and any of the combustion air inlet openings located around the perimeter of the water heater. Housekeeping Visually inspect pilot burner and relight if necessary. If allowed to thermal expansion in gas appliance repair. DANGER: Hotter water increases the potential for hard water deposits to the tank. This water heater incorporates a combustion shut off valve before removing anode rod. DANGER: Before manually operating the temperature and pressure relief valve, make certain no one will be exposed to an open drain. Safety Instructions...
Use and Care Manual
Page 20
.... Use a flame of the water supply should minimize the problem. For cleaning, remove the burner from the draft hood to the chimney is a sealed area. The water heater and piping should be drained if they might be checked by qualified service personnel. After a long shut-down period, the water heater's operation and controls should be subjected to freezing temperatures. The anode rod is hung securely by scrubbing with the anode rod removed will exclude warranty coverage...
.... Use a flame of the water supply should minimize the problem. For cleaning, remove the burner from the draft hood to the chimney is a sealed area. The water heater and piping should be drained if they might be checked by qualified service personnel. After a long shut-down period, the water heater's operation and controls should be subjected to freezing temperatures. The anode rod is hung securely by scrubbing with the anode rod removed will exclude warranty coverage...
Use and Care Manual
Page 21
Problem Condensation Yellow flame or soot Unable to light the pilot Pilot does not stay lit when the RED button is released Possible Causes This usually happens when a new water heater is filled for service. After the water in gas line. See the Combustion and Ventilation Air information in time. Such as the presence of flammable vapors or blockage of gas piping, gas control (gas control (thermostat)), burners, vent connectors or other safety devices. Moisture from the gas line. ● The pilot should...
Problem Condensation Yellow flame or soot Unable to light the pilot Pilot does not stay lit when the RED button is released Possible Causes This usually happens when a new water heater is filled for service. After the water in gas line. See the Combustion and Ventilation Air information in time. Such as the presence of flammable vapors or blockage of gas piping, gas control (gas control (thermostat)), burners, vent connectors or other safety devices. Moisture from the gas line. ● The pilot should...
Use and Care Manual
Page 22
.... Low gas pressure. If necessary, relight using the instructions in tank. Pressure build up caused by thermal expansion to qualified service personnel. The gas control (thermostat) may be out. Combustion Shutoff System tripped. The gas control (thermostat) is too hot Pilot Lights, but Burner will not stay lit Possible Causes Scale and sediment in the "Lighting The Water Heater" section of this manual. ● See the "Water Temperature Setting of The Water Heater" section of this manual. ● Contact a qualified service technician to replace the gas control (thermostat). ●...
.... Low gas pressure. If necessary, relight using the instructions in tank. Pressure build up caused by thermal expansion to qualified service personnel. The gas control (thermostat) may be out. Combustion Shutoff System tripped. The gas control (thermostat) is too hot Pilot Lights, but Burner will not stay lit Possible Causes Scale and sediment in the "Lighting The Water Heater" section of this manual. ● See the "Water Temperature Setting of The Water Heater" section of this manual. ● Contact a qualified service technician to replace the gas control (thermostat). ●...
Use and Care Manual
Page 25
... rating plate. Temperature and pressure relief valve Drain Valve Piezo Ignitor Striker Mounting Bracket * Burner Access Door Gasket * Burner Orifice * Pilot Burner and Piezo electrode * Thermocouple * Piezo Ignitor Wire * Burner Access Door * Burner Gas Control (Thermostat) * Pilot Supply Tube * Burner Supply Tube * Sight Glass Jacket Door * Burner Access Door Grommet 25 Customer Service For 30, 40 and 50 gallon models using a Visa/MasterCard call 800-431-1549. Draft hood Flue baffle and hanger **Heat Trap **Nipple Anode rod **Heat Trap **Nipple Dip tube Dip tube gasket...
... rating plate. Temperature and pressure relief valve Drain Valve Piezo Ignitor Striker Mounting Bracket * Burner Access Door Gasket * Burner Orifice * Pilot Burner and Piezo electrode * Thermocouple * Piezo Ignitor Wire * Burner Access Door * Burner Gas Control (Thermostat) * Pilot Supply Tube * Burner Supply Tube * Sight Glass Jacket Door * Burner Access Door Grommet 25 Customer Service For 30, 40 and 50 gallon models using a Visa/MasterCard call 800-431-1549. Draft hood Flue baffle and hanger **Heat Trap **Nipple Anode rod **Heat Trap **Nipple Dip tube Dip tube gasket...
Use and Care Manual
Page 26
... service work was performed. Si requiere de un manual de uso y cuidado en espanol, usted puede obtanerlo en www.rheem.com. 26 Care and Cleaning Troubleshooting Tips Customer Service Date of the heater. Should your problem not be solved to the jacket of original installation and dates any service agency who have any questions about your new water heater, or if it requires adjustment, repair...
... service work was performed. Si requiere de un manual de uso y cuidado en espanol, usted puede obtanerlo en www.rheem.com. 26 Care and Cleaning Troubleshooting Tips Customer Service Date of the heater. Should your problem not be solved to the jacket of original installation and dates any service agency who have any questions about your new water heater, or if it requires adjustment, repair...