Use and Care Manual
Page 1
..., for the owner-operator, to provide the installer with basic directions and recommendations for the Installer Gas Residential Water Heaters Residential 30, 40 and 50 Gallon Model: HG Series, GG Series, GP Series, PG Series, SG Series, SG Series with SmartWater™ Ignition System The purpose of Important Safety Information! ! Do not destroy this symbol as an indication of this water heater read carefully and keep in a safe place for use any other...
..., for the owner-operator, to provide the installer with basic directions and recommendations for the Installer Gas Residential Water Heaters Residential 30, 40 and 50 Gallon Model: HG Series, GG Series, GP Series, PG Series, SG Series, SG Series with SmartWater™ Ignition System The purpose of Important Safety Information! ! Do not destroy this symbol as an indication of this water heater read carefully and keep in a safe place for use any other...
Use and Care Manual
Page 2
... Tips Care and Cleaning Operating Instructions Installation Instructions Safety Instructions Safety Information Safety Precautions 3-6 LP Gas Models 5 Installation Instructions Location 7 Water Supply Connections. . . 9 Gas Supply 11 Pipe Insulation 13 Heat Traps 13 Installation Checklist 14 Potable/Space Heating . . . . . 15 Operating Instructions Lighting Instructions 16 Water Temperature. . . . . . 17, 18 Care and Cleaning Draining 19 Maintenance 19 Burner Inspection 20 Extended Shut-Down 20 Troubleshooting Tips Before You Call For Service 21, 22 Customer Service Parts List...
... Tips Care and Cleaning Operating Instructions Installation Instructions Safety Instructions Safety Information Safety Precautions 3-6 LP Gas Models 5 Installation Instructions Location 7 Water Supply Connections. . . 9 Gas Supply 11 Pipe Insulation 13 Heat Traps 13 Installation Checklist 14 Potable/Space Heating . . . . . 15 Operating Instructions Lighting Instructions 16 Water Temperature. . . . . . 17, 18 Care and Cleaning Draining 19 Maintenance 19 Burner Inspection 20 Extended Shut-Down 20 Troubleshooting Tips Before You Call For Service 21, 22 Customer Service Parts List...
Use and Care Manual
Page 4
...°F 70°F 60°F before the water heater was set 120°F at the left details the approximate water temperature for Hot Water SCALDS. Temperature limiting valves are at water heater. Operating Instructions Installation Instructions Safety Instructions IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. ! This label is also located on the Gas Control (Thermostat) Temperatures are factors to be regulated by mixing hot and cold water in the water stream and read and follow the warnings...
...°F 70°F 60°F before the water heater was set 120°F at the left details the approximate water temperature for Hot Water SCALDS. Temperature limiting valves are at water heater. Operating Instructions Installation Instructions Safety Instructions IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. ! This label is also located on the Gas Control (Thermostat) Temperatures are factors to be regulated by mixing hot and cold water in the water stream and read and follow the warnings...
Use and Care Manual
Page 6
.... SAVE THESE INSTRUCTIONS Care and Cleaning Troubleshooting Tips Customer Service 6 WARNING! For residential water heaters up to 52-gallon capacity, a brochure with generic earthquake bracing instructions can be obtained from: Office of the State Architect, 400 P Street, Sacramento, CA 95814 or you the location of the gas shut-off valve and how to shut it is specifically recommended in this manual. For residential water heaters of your water heater unless it off...
.... SAVE THESE INSTRUCTIONS Care and Cleaning Troubleshooting Tips Customer Service 6 WARNING! For residential water heaters up to 52-gallon capacity, a brochure with generic earthquake bracing instructions can be obtained from: Office of the State Architect, 400 P Street, Sacramento, CA 95814 or you the location of the gas shut-off valve and how to shut it is specifically recommended in this manual. For residential water heaters of your water heater unless it off...
Use and Care Manual
Page 7
... removers. ● The water heater and water lines should not be installed in a space where liquids which give off flammable vapors are available from the front and top should be installed on carpeting. If the clearances stated on the Instruction/Warning Label, located on the front of the water heater. the combustion air inlet openings (perforation openings) located around the perimeter of natural air movement in all directions. 7 Troubleshooting Tips Customer Service A gas fired water heater...
... removers. ● The water heater and water lines should not be installed in a space where liquids which give off flammable vapors are available from the front and top should be installed on carpeting. If the clearances stated on the Instruction/Warning Label, located on the front of the water heater. the combustion air inlet openings (perforation openings) located around the perimeter of natural air movement in all directions. 7 Troubleshooting Tips Customer Service A gas fired water heater...
Use and Care Manual
Page 9
... instructions Jacket door or diagrams provided and take precedent over pressure condition and eliminating the repeated operation of components in the cold water line between the water heater and the check valve (see illustration below for additional information regarding this subject. Typical Installation Vent connector to chimney Union Pitch up 1/4" per foot Vacuum Relief Valve (Not Supplied) Heat trap 6" minimum Hot water outlet to the HOT or COLD water connections. Combustion Air 6" air gap Inlet Openings 9 Customer Service Manual gas shut...
... instructions Jacket door or diagrams provided and take precedent over pressure condition and eliminating the repeated operation of components in the cold water line between the water heater and the check valve (see illustration below for additional information regarding this subject. Typical Installation Vent connector to chimney Union Pitch up 1/4" per foot Vacuum Relief Valve (Not Supplied) Heat trap 6" minimum Hot water outlet to the HOT or COLD water connections. Combustion Air 6" air gap Inlet Openings 9 Customer Service Manual gas shut...
Use and Care Manual
Page 10
... the water becomes heated. Care and Cleaning Troubleshooting Tips Customer Service 10 No valve of any type, restriction or reducer coupling should be protected from operation with the Standard for Relief Valves and Automatic Gas Shut-Off Devices for Hot Water Supply Systems, ANSI Z21.22, is supplied and must equal or exceed the Btuh input of Limited Warranty for hot water distribution. Piping used should be of relief valves. Operating Instructions Installation Instructions Safety Instructions Installing the water heater.
... the water becomes heated. Care and Cleaning Troubleshooting Tips Customer Service 10 No valve of any type, restriction or reducer coupling should be protected from operation with the Standard for Relief Valves and Automatic Gas Shut-Off Devices for Hot Water Supply Systems, ANSI Z21.22, is supplied and must equal or exceed the Btuh input of Limited Warranty for hot water distribution. Piping used should be of relief valves. Operating Instructions Installation Instructions Safety Instructions Installing the water heater.
Use and Care Manual
Page 11
... conversion could result. The National Fuel Gas Code (NFGC) mandates a manual gas shut-off valve near the water heater. If high or low gas pressures are used on the manual gas shut-off valve: See (NFGC) for leaks at normal operating pressures before it is intended to convert this water heater for use with main burner on) is placed in personal injury, or death. Care and Cleaning Troubleshooting Tips ! Pressure Testing the Gas Supply System The water heater and its gas connections...
... conversion could result. The National Fuel Gas Code (NFGC) mandates a manual gas shut-off valve near the water heater. If high or low gas pressures are used on the manual gas shut-off valve: See (NFGC) for leaks at normal operating pressures before it is intended to convert this water heater for use with main burner on) is placed in personal injury, or death. Care and Cleaning Troubleshooting Tips ! Pressure Testing the Gas Supply System The water heater and its gas connections...
Use and Care Manual
Page 12
... air flow to the combustion air inlet openings (perforation holes) located around the lower perimeter of an insulation blanket is properly vented and has adequate air supply for such loss or injury resulting from adjacent unprotected combustible surface. Care and Cleaning Troubleshooting Tips ! The manufacturer's warranty does not cover any type of this manual will interfere with the safe operation of the draft hood. ● Do not cover the burner access door, jacket door, gas control (thermostat)/gas valve or pressure and temperature relief valve...
... air flow to the combustion air inlet openings (perforation holes) located around the lower perimeter of an insulation blanket is properly vented and has adequate air supply for such loss or injury resulting from adjacent unprotected combustible surface. Care and Cleaning Troubleshooting Tips ! The manufacturer's warranty does not cover any type of this manual will interfere with the safe operation of the draft hood. ● Do not cover the burner access door, jacket door, gas control (thermostat)/gas valve or pressure and temperature relief valve...
Use and Care Manual
Page 13
... Instructions Operating Instructions Hot and Cold Pipe Insulation Installation Care and Cleaning Typical vertical piping arrangement For increased energy efficiency, some water heaters have been supplied with two 24" sections of pipe insulation. See illustration of nipples and heat traps on any burner access door that best meets your installation needs. Typical horizontal piping arrangement Please install the insulation, according to be sealed utilizing a gasket and tamper resistant screws. ■ DON'T block or restrict Combustion Air Inlet Openings located around the lower...
... Instructions Operating Instructions Hot and Cold Pipe Insulation Installation Care and Cleaning Typical vertical piping arrangement For increased energy efficiency, some water heaters have been supplied with two 24" sections of pipe insulation. See illustration of nipples and heat traps on any burner access door that best meets your installation needs. Typical horizontal piping arrangement Please install the insulation, according to be sealed utilizing a gasket and tamper resistant screws. ■ DON'T block or restrict Combustion Air Inlet Openings located around the lower...
Use and Care Manual
Page 14
... upward to service heater. ■ Combustible materials, such as clothing, cleaning materials, rags, etc. Relief Valve ■ Temperature and Pressure Relief Valve properly installed and discharge line run to open drain. ■ Discharge line protected from water damage. ■ Sufficient room to chimney (1/4" per foot of corrosive elements and flammable vapors. Gas Supply ■ Gas line equipped with shut-off valve, union and sediment trap. ■ Approved pipe joint compound used to check all connections and...
... upward to service heater. ■ Combustible materials, such as clothing, cleaning materials, rags, etc. Relief Valve ■ Temperature and Pressure Relief Valve properly installed and discharge line run to open drain. ■ Discharge line protected from water damage. ■ Sufficient room to chimney (1/4" per foot of corrosive elements and flammable vapors. Gas Supply ■ Gas line equipped with shut-off valve, union and sediment trap. ■ Approved pipe joint compound used to check all connections and...
Use and Care Manual
Page 15
... check valve in heating unit hot water supply line and cold water return line (not supplied with water heater) NOTICE: This check valve is incorporated in cold water return line from heating unit (not supplied with water heater) Heating unit Care and Cleaning Troubleshooting Tips Customer Service Combustion Air Inlet Openings 6" air gap 15 Typical Piping Diagram for vertical or horizontal supply lines Air vent Domestic hot water supply Heat trap 6" Min. DANGER: When this system requires water for space heating at elevated temperatures (above ) Thermal expansion tank...
... check valve in heating unit hot water supply line and cold water return line (not supplied with water heater) NOTICE: This check valve is incorporated in cold water return line from heating unit (not supplied with water heater) Heating unit Care and Cleaning Troubleshooting Tips Customer Service Combustion Air Inlet Openings 6" air gap 15 Typical Piping Diagram for vertical or horizontal supply lines Air vent Domestic hot water supply Heat trap 6" Min. DANGER: When this system requires water for space heating at elevated temperatures (above ) Thermal expansion tank...
Use and Care Manual
Page 17
... perform the work. The recommended starting point temperature is completely filled with HOT water. Safety Instructions Installation Instructions Operating Instructions Operating the water heater. ! To dissipate such gas and to flow. The lower the temperature setting, the greater the savings in this manual and on the label located on water heater unless it is present, there will be shut off . Mixing valves are factors to avoid vapors lighting. Do not smoke or use gasoline or...
... perform the work. The recommended starting point temperature is completely filled with HOT water. Safety Instructions Installation Instructions Operating Instructions Operating the water heater. ! To dissipate such gas and to flow. The lower the temperature setting, the greater the savings in this manual and on the label located on water heater unless it is present, there will be shut off . Mixing valves are factors to avoid vapors lighting. Do not smoke or use gasoline or...
Use and Care Manual
Page 18
..." can cause this manual, or contact your hand before use gas shut off . The gas control (thermostat) is also equipped with a built in the water stream. Stacking can occur when a series of this top layer of water to the BEFORE YOU CALL FOR SERVICE section of short and frequent hot water draws are taken. NOTICE: Replace any reason. Operating Instructions Installation Instructions Safety Instructions Operating the water heater. Refer to be...
..." can cause this manual, or contact your hand before use gas shut off . The gas control (thermostat) is also equipped with a built in the water stream. Stacking can occur when a series of this top layer of water to the BEFORE YOU CALL FOR SERVICE section of short and frequent hot water draws are taken. NOTICE: Replace any reason. Operating Instructions Installation Instructions Safety Instructions Operating the water heater. Refer to be...
Use and Care Manual
Page 19
... the gas control (thermostat) gas cock or manual shut-off before draining water. ! DANGER: Combustible materials, such as clothing, cleaning materials, or flammable liquids, etc., must be drained from the water heater's tank annually for hard water deposits to clean the tank of these combustion air inlet openings and any of the combustion air inlet openings located around the perimeter of the rod. Open the valve. ! Allow several gallons to flush through the discharge line to correct this occurs. pressure relief valve on the hot water heater...
... the gas control (thermostat) gas cock or manual shut-off before draining water. ! DANGER: Combustible materials, such as clothing, cleaning materials, or flammable liquids, etc., must be drained from the water heater's tank annually for hard water deposits to clean the tank of these combustion air inlet openings and any of the combustion air inlet openings located around the perimeter of the rod. Open the valve. ! Allow several gallons to flush through the discharge line to correct this occurs. pressure relief valve on the hot water heater...
Use and Care Manual
Page 20
... be performed only by removing the draft hood and flue baffle. The water heater and piping should minimize the problem. Use a flame of the water supply should be drained if they might be turned off and inspect the main burner while firing. Test for inspection and/or replacement, as operation with mild detergent. Anode Rod This water heater is a sealed area. Operating Instructions Installation Instructions Safety Instructions Care and cleaning of dangerous hydrogen...
... be performed only by removing the draft hood and flue baffle. The water heater and piping should minimize the problem. Use a flame of the water supply should be drained if they might be turned off and inspect the main burner while firing. Test for inspection and/or replacement, as operation with mild detergent. Anode Rod This water heater is a sealed area. Operating Instructions Installation Instructions Safety Instructions Care and cleaning of dangerous hydrogen...
Use and Care Manual
Page 21
... and Ventilation Air information in gas line. Care and Cleaning Troubleshooting Tips Save time and money! Loose thermocouple. Thermocouple defective. Excessive condensation can cause pilot outage. ● Use a water heater size that shuts the operation of the water heater requires air for combustion and ventilation. Review the charts on the tank surface. Please contact a Qualified Service Technician if this manual. ● Contact a qualified service technician to purge the air from the products of gas piping, gas control (gas control (thermostat)), burners, vent connectors or...
... and Ventilation Air information in gas line. Care and Cleaning Troubleshooting Tips Save time and money! Loose thermocouple. Thermocouple defective. Excessive condensation can cause pilot outage. ● Use a water heater size that shuts the operation of the water heater requires air for combustion and ventilation. Review the charts on the tank surface. Please contact a Qualified Service Technician if this manual. ● Contact a qualified service technician to purge the air from the products of gas piping, gas control (gas control (thermostat)), burners, vent connectors or...
Use and Care Manual
Page 22
.... The gas control (thermostat) is too hot Pilot Lights, but Burner will not stay lit Possible Causes Scale and sediment in the "Lighting The Water Heater" section of this manual. ● See the "Water Temperature Setting of The Water Heater" section of the water heater. Operating Instructions Installation Instructions Safety Instructions Before you call for the water heater to recover after an abnormal demand. ● Check gas supply pressure and manifold pressure. ● Check the pilot. Leaking or open hot water faucets. Troubleshooting Tips Problem Rumbling noise Relief valve...
.... The gas control (thermostat) is too hot Pilot Lights, but Burner will not stay lit Possible Causes Scale and sediment in the "Lighting The Water Heater" section of this manual. ● See the "Water Temperature Setting of The Water Heater" section of the water heater. Operating Instructions Installation Instructions Safety Instructions Before you call for the water heater to recover after an abnormal demand. ● Check gas supply pressure and manifold pressure. ● Check the pilot. Leaking or open hot water faucets. Troubleshooting Tips Problem Rumbling noise Relief valve...
Use and Care Manual
Page 25
... the rating plate. Safety Instructions Installation Instructions Operating Instructions Replacement parts. CAUTION: For your safety DO NOT attempt repair of parts desired. Refer repairs to qualified service personnel. Temperature and pressure relief valve Drain Valve Piezo Ignitor Striker Mounting Bracket * Burner Access Door Gasket * Burner Orifice * Pilot Burner and Piezo electrode * Thermocouple * Piezo Ignitor Wire * Burner Access Door * Burner Gas Control (Thermostat) * Pilot Supply Tube * Burner Supply Tube * Sight Glass Jacket Door * Burner Access Door Grommet...
... the rating plate. Safety Instructions Installation Instructions Operating Instructions Replacement parts. CAUTION: For your safety DO NOT attempt repair of parts desired. Refer repairs to qualified service personnel. Temperature and pressure relief valve Drain Valve Piezo Ignitor Striker Mounting Bracket * Burner Access Door Gasket * Burner Orifice * Pilot Burner and Piezo electrode * Thermocouple * Piezo Ignitor Wire * Burner Access Door * Burner Gas Control (Thermostat) * Pilot Supply Tube * Burner Supply Tube * Sight Glass Jacket Door * Burner Access Door Grommet...
Use and Care Manual
Page 26
... service agency. Operating Instructions Installation Instructions Safety Instructions If you need a manual in Spanish, please refer to our website: www.rheem.com. Date of original installation and dates any questions about your complete satisfaction, you can best describe them. If you first contact your problem. Details of the water heater as shown on the water heater. Should your problem not be requested: Model and serial number...
... service agency. Operating Instructions Installation Instructions Safety Instructions If you need a manual in Spanish, please refer to our website: www.rheem.com. Date of original installation and dates any questions about your complete satisfaction, you can best describe them. If you first contact your problem. Details of the water heater as shown on the water heater. Should your problem not be requested: Model and serial number...
