User Guide
Page 3
Contents 1 Checking Out Your Gateway Computer 1 Front 2 Back 4 Identifying your model 6 Gateway model number 6 Gateway serial number 6 Microsoft Certificate of Authenticity 6 Finding your specifications 7 Accessories 8 2 Getting Started 11 Working safely 12 Reducing eye strain 12 Setting up... 22 Using the mouse 23 Installing a printer, scanner, or other peripheral device 24 3 Getting Help 25 Help and Support 26 Searching for a topic 26 Online help 27 Gateway Web site 28 Using eSupport 28 4 Windows Basics 31 About the Windows environment 32 Using the desktop 33 Using the ...
Contents 1 Checking Out Your Gateway Computer 1 Front 2 Back 4 Identifying your model 6 Gateway model number 6 Gateway serial number 6 Microsoft Certificate of Authenticity 6 Finding your specifications 7 Accessories 8 2 Getting Started 11 Working safely 12 Reducing eye strain 12 Setting up... 22 Using the mouse 23 Installing a printer, scanner, or other peripheral device 24 3 Getting Help 25 Help and Support 26 Searching for a topic 26 Online help 27 Gateway Web site 28 Using eSupport 28 4 Windows Basics 31 About the Windows environment 32 Using the desktop 33 Using the ...
User Guide
Page 8
14 Troubleshooting 219 Safety guidelines 220 First steps 220 Software support tools 221 Troubleshooting 222 Add-in cards 222 CD, DVD, or recordable drives 222 Cleaning CDs and DVDs 224 Computer 224 File management 225 Hard ... Keyboard 228 Memory 228 Modem 229 Monitor 233 Mouse 235 Power 235 Printer 236 Sound 237 Using the BIOS Setup utility 238 Telephone support 240 Before calling Gateway Technical Support 240 Telephone support 241 Tutoring and training 242 Self-help 242 Tutoring 242 Training 243 A Safety, Regulatory, and Legal Information 245 Index 255 vi
14 Troubleshooting 219 Safety guidelines 220 First steps 220 Software support tools 221 Troubleshooting 222 Add-in cards 222 CD, DVD, or recordable drives 222 Cleaning CDs and DVDs 224 Computer 224 File management 225 Hard ... Keyboard 228 Memory 228 Modem 229 Monitor 233 Mouse 235 Power 235 Printer 236 Sound 237 Using the BIOS Setup utility 238 Telephone support 240 Before calling Gateway Technical Support 240 Telephone support 241 Tutoring and training 242 Self-help 242 Tutoring 242 Training 243 A Safety, Regulatory, and Legal Information 245 Index 255 vi
User Guide
Page 14
... The label on the customer invoice that identifies your model Important The labels shown in Help and Support. Gateway serial number You can locate the Gateway serial number: ■ Printed on a white sticker on the back of your computer case. ■ Printed on the ...the side of your computer case contains information that came with your computer. The invoice also contains your operating system. 6 www.gateway.com Gateway Technical Support will need this information if you call for your customer ID number. ■ Displayed in this section are for informational purposes only...
... The label on the customer invoice that identifies your model Important The labels shown in Help and Support. Gateway serial number You can locate the Gateway serial number: ■ Printed on a white sticker on the back of your computer case. ■ Printed on the ...the side of your computer case contains information that came with your computer. The invoice also contains your operating system. 6 www.gateway.com Gateway Technical Support will need this information if you call for your customer ID number. ■ Displayed in this section are for informational purposes only...
User Guide
Page 15
www.gateway.com 7 The eSupport page also has links to the My Computer Info link in Help and Support or visit Gateway's eSupport page at support.gateway.com. Finding your specifications Finding your computer, such as memory size, memory type, and hard drive size, go to additional Gateway documentation and detailed specifications. For more information about your specifications For more information, see "Using eSupport" on page 28.
www.gateway.com 7 The eSupport page also has links to the My Computer Info link in Help and Support or visit Gateway's eSupport page at support.gateway.com. Finding your specifications Finding your computer, such as memory size, memory type, and hard drive size, go to additional Gateway documentation and detailed specifications. For more information about your specifications For more information, see "Using eSupport" on page 28.
User Guide
Page 21
...distribute your weight evenly on the chair and relieve pressure on the back of your thighs. ■ Adjust the back of the chair so it supports the lower curve of your elbow. Setting up your computer and computer accessories ■ Set up your computer desk and chair, make sure that is... use a pillow or cushion to reach them without stretching. ■ Set paper holders at a comfortable distance. You can use the keyboard and mouse. www.gateway.com 13 You should be perpendicular to your line of the computer desk so your hands and arms are within reach, and the display is...
...distribute your weight evenly on the chair and relieve pressure on the back of your thighs. ■ Adjust the back of the chair so it supports the lower curve of your elbow. Setting up your computer and computer accessories ■ Set up your computer desk and chair, make sure that is... use a pillow or cushion to reach them without stretching. ■ Set paper holders at a comfortable distance. You can use the keyboard and mouse. www.gateway.com 13 You should be perpendicular to your line of the computer desk so your hands and arms are within reach, and the display is...
User Guide
Page 32
...install a printer, scanner, or other peripheral device, see "Checking Out Your Gateway Computer" on page 1. Help and Support For more information about installing peripheral devices, click Start, then click Help and Support. Type the keyword installing devices in the Search box , then click the... arrow. 24 www.gateway.com For more information about port locations, see the device documentation and installation ...
...install a printer, scanner, or other peripheral device, see "Checking Out Your Gateway Computer" on page 1. Help and Support For more information about installing peripheral devices, click Start, then click Help and Support. Type the keyword installing devices in the Search box , then click the... arrow. 24 www.gateway.com For more information about port locations, see the device documentation and installation ...
User Guide
Page 33
3 Getting Help This chapter tells you use your computer. Read this chapter to learn how to help you about additional information resources available to access: ■ Help and Support ■ Online help ■ Gateway Web site 25
3 Getting Help This chapter tells you use your computer. Read this chapter to learn how to help you about additional information resources available to access: ■ Help and Support ■ Online help ■ Gateway Web site 25
User Guide
Page 34
...located at the top of help information, troubleshooters, and automated support. These topics are located on the Microsoft Web site and contain the words you entered in the Search Results list. 26 www.gateway.com Use Help and Support to answer questions about Windows and to your search topic. ...9632; Full-text Search Matches - These topics are located in Help and Support and contain the words you entered in Help and Support and are relevant to help information...
...located at the top of help information, troubleshooters, and automated support. These topics are located on the Microsoft Web site and contain the words you entered in the Search Results list. 26 www.gateway.com Use Help and Support to answer questions about Windows and to your search topic. ...9632; Full-text Search Matches - These topics are located in Help and Support and contain the words you entered in Help and Support and are relevant to help information...
User Guide
Page 36
Visit the Gateway eSupport Web site at support.gateway.com. For more information about your system. Chapter 3: Getting Help Gateway Web site Gateway's online support is represented by a menu across the top of these areas is available 24 hours per day, 7 days per week and provides the most current drivers, ... information about connecting to the Internet, see "Using the Internet" on page 55. Using eSupport The eSupport site is divided into five major areas: ■ Support Home ■ Downloads ■ Contact Us ■ Account Info ■ PC Tools Each of the Web page. 28 www...
Visit the Gateway eSupport Web site at support.gateway.com. For more information about your system. Chapter 3: Getting Help Gateway Web site Gateway's online support is represented by a menu across the top of these areas is available 24 hours per day, 7 days per week and provides the most current drivers, ... information about connecting to the Internet, see "Using the Internet" on page 55. Using eSupport The eSupport site is divided into five major areas: ■ Support Home ■ Downloads ■ Contact Us ■ Account Info ■ PC Tools Each of the Web page. 28 www...
User Guide
Page 37
...to access links to access product documentation, specifications, and guides. www.gateway.com 29 You can also browse through a step-by-step wizard to access an extensive library of Gateway telephone numbers for me. Click Support Home, then click General Tutorials to locate your drivers. Click All ... have. Click Call Us to get a list of how-to access support for BIOS and driver upgrades. Gateway Web site Support Home To get specific information about your computer, type your serial number into the My Support box, then click Continue, or click Look up my serial number for...
...to access links to access product documentation, specifications, and guides. www.gateway.com 29 You can also browse through a step-by-step wizard to access an extensive library of Gateway telephone numbers for me. Click Support Home, then click General Tutorials to locate your drivers. Click All ... have. Click Call Us to get a list of how-to access support for BIOS and driver upgrades. Gateway Web site Support Home To get specific information about your computer, type your serial number into the My Support box, then click Continue, or click Look up my serial number for...
User Guide
Page 40
Help and Support For more information about the Windows XP desktop, click Start, then click Help and Support. Type the keyword Windows desktop in the Search box , then click the arrow. 32 www.gateway.com Think of a real desk. Your desktop may be different from this example, depending on how your computer is like the top of the desktop as your computer starts, the first screen you open programs and perform other tasks. The desktop is set up. Chapter 4: Windows Basics About the Windows environment After your personalized work space where you see is the Windows desktop.
Help and Support For more information about the Windows XP desktop, click Start, then click Help and Support. Type the keyword Windows desktop in the Search box , then click the arrow. 32 www.gateway.com Think of a real desk. Your desktop may be different from this example, depending on how your computer is like the top of the desktop as your computer starts, the first screen you open programs and perform other tasks. The desktop is set up. Chapter 4: Windows Basics About the Windows environment After your personalized work space where you see is the Windows desktop.
User Guide
Page 42
..., customize your system, get help, search for files and folders, and more information about the Windows XP Start menu, click Start, then click Help and Support. Chapter 4: Windows Basics Using the Start menu You can start programs, open it , another menu, called a submenu, opens and reveals related files, programs, or ...commands. 3 Click a file or program to see all programs and files in the Search box , then click the arrow. 34 www.gateway.com The Start menu opens showing you move the mouse pointer over any menu item that has an arrow next to it . Help and...
..., customize your system, get help, search for files and folders, and more information about the Windows XP Start menu, click Start, then click Help and Support. Chapter 4: Windows Basics Using the Start menu You can start programs, open it , another menu, called a submenu, opens and reveals related files, programs, or ...commands. 3 Click a file or program to see all programs and files in the Search box , then click the arrow. 34 www.gateway.com The Start menu opens showing you move the mouse pointer over any menu item that has an arrow next to it . Help and...
User Guide
Page 43
Type the keyword desktop icons in the Search box , then click the arrow. www.gateway.com 35 Help and Support For more information about desktop icons, click Start, then click Help and Support. Using the desktop Adding icons to the desktop You may want to add to the desktop for that you want to...
Type the keyword desktop icons in the Search box , then click the arrow. www.gateway.com 35 Help and Support For more information about desktop icons, click Start, then click Help and Support. Using the desktop Adding icons to the desktop You may want to add to the desktop for that you want to...
User Guide
Page 45
www.gateway.com 37 Clicking the program button in the Search box , then click the arrow. Clicking the minimize button reduces the active window to a button on the menu bar starts an action such as Print or Save. Help and Support For more information about windows, click Start, then click Help and Support. Identifying...
www.gateway.com 37 Clicking the program button in the Search box , then click the arrow. Clicking the minimize button reduces the active window to a button on the menu bar starts an action such as Print or Save. Help and Support For more information about windows, click Start, then click Help and Support. Identifying...
User Guide
Page 47
... are much like paper documents-letters, spreadsheets, and pictures-that you keep on a drive: ■ Double-click the drive icon. Folders Files www.gateway.com 39 They can contain files and other folders. Files are much like the folders in a file cabinet. Working with files and folders To see... the contents of this drive. If you do not see the files and folders on your computer. Help and Support For more information about files and folders, click Start, then click Help and Support. In fact, all information on a computer is stored in the Search box , then click the arrow.
... are much like paper documents-letters, spreadsheets, and pictures-that you keep on a drive: ■ Double-click the drive icon. Folders Files www.gateway.com 39 They can contain files and other folders. Files are much like the folders in a file cabinet. Working with files and folders To see... the contents of this drive. If you do not see the files and folders on your computer. Help and Support For more information about files and folders, click Start, then click Help and Support. In fact, all information on a computer is stored in the Search box , then click the arrow.
User Guide
Page 48
.... 4 Click File, New, then click Folder. Chapter 4: Windows Basics To create a folder: 1 Click Start, then click My Computer on page 53. 40 www.gateway.com The new folder is your hard drive. The new folder name appears by the folder icon. For information about creating files and folders, click... Start, then click Help and Support. If you do not see "Shortcuts" on the Start menu. 2 Double-click the drive where you want to create a new folder inside an...
.... 4 Click File, New, then click Folder. Chapter 4: Windows Basics To create a folder: 1 Click Start, then click My Computer on page 53. 40 www.gateway.com The new folder is your hard drive. The new folder name appears by the folder icon. For information about creating files and folders, click... Start, then click Help and Support. If you do not see "Shortcuts" on the Start menu. 2 Double-click the drive where you want to create a new folder inside an...
User Guide
Page 50
Help and Support For more information, see "Viewing drives" on page 38 and "Searching for files" on the pop-up menu opens on the desktop. 3 Click Cut ...or folder that you want to move . Type the keyword copying files and folders or moving files and folders, click Start, then click Help and Support. For more information about copying files and folders or moving files and folders in its new location and is removed from its old location. A ... file or folder you want to move . The file or folder you moved appears in the Search box , then click the arrow. 42 www.gateway.com
Help and Support For more information, see "Viewing drives" on page 38 and "Searching for files" on the pop-up menu opens on the desktop. 3 Click Cut ...or folder that you want to move . Type the keyword copying files and folders or moving files and folders, click Start, then click Help and Support. For more information about copying files and folders or moving files and folders in its new location and is removed from its old location. A ... file or folder you want to move . The file or folder you moved appears in the Search box , then click the arrow. 42 www.gateway.com
User Guide
Page 51
... folders that you want to the Recycle Bin. Windows moves the files and folders to restore. Help and Support For more information about deleting files and folders, click Start, then click Help and Support. To recover files or folders from the file cabinet and put them to the Windows trash can, called... files and folders When you throw away paper files and folders, you take them from the Recycle Bin: 1 Double-click the Recycle Bin icon. www.gateway.com 43 Eventually the trash can recover any file in the Search box , then click the arrow. You can is emptied.
... folders that you want to the Recycle Bin. Windows moves the files and folders to restore. Help and Support For more information about deleting files and folders, click Start, then click Help and Support. To recover files or folders from the file cabinet and put them to the Windows trash can, called... files and folders When you throw away paper files and folders, you take them from the Recycle Bin: 1 Double-click the Recycle Bin icon. www.gateway.com 43 Eventually the trash can recover any file in the Search box , then click the arrow. You can is emptied.
User Guide
Page 52
... file cabinet in that you usually will have many levels (usually many more information about emptying the Recycle Bin, click Start, then click Help and Support. This is usually on a drive inside yet another folder, and so on. Windows drives, folders, and files are sure that you need . Chapter 4: ...permanently erases any files or folders in the Recycle Bin. Windows permanently deletes all files in the bin. It is called browsing. 44 www.gateway.com Browsing for files and folders A file or folder that may have to search through levels of your Windows desktop.
... file cabinet in that you usually will have many levels (usually many more information about emptying the Recycle Bin, click Start, then click Help and Support. This is usually on a drive inside yet another folder, and so on. Windows drives, folders, and files are sure that you need . Chapter 4: ...permanently erases any files or folders in the Recycle Bin. Windows permanently deletes all files in the bin. It is called browsing. 44 www.gateway.com Browsing for files and folders A file or folder that may have to search through levels of your Windows desktop.
User Guide
Page 53
... in the Search box , then click the arrow. Working with files and folders To browse for files and folders, click Start, then click Help and Support. If you do not see the contents of a folder, click Show the contents of this drive or Show the contents of this folder. 3 Continue double...-clicking folders and their subfolders until you find the file or folder you want . www.gateway.com 45 The My Computer window opens. 2 Double-click the drive or folder that you think contains the file or folder that you want to...
... in the Search box , then click the arrow. Working with files and folders To browse for files and folders, click Start, then click Help and Support. If you do not see the contents of a folder, click Show the contents of this drive or Show the contents of this folder. 3 Continue double...-clicking folders and their subfolders until you find the file or folder you want . www.gateway.com 45 The My Computer window opens. 2 Double-click the drive or folder that you think contains the file or folder that you want to...