User Guide
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... to work 190 Gathering the tools you need 190 Preventing static electricity discharge 191 Opening the case 192 Removing the side panel 192 Removing the front bezel 195 Closing the case 196 Replacing the side panel 196 Replacing the front bezel 197 Adding or replacing a CD, DVD, or diskette drive 198 Replacing the hard drive 203 Adding or replacing add-in cards 206 Installing memory 208 Replacing the system battery 212 Replacing the power supply 214 Replacing the system board 216...
... to work 190 Gathering the tools you need 190 Preventing static electricity discharge 191 Opening the case 192 Removing the side panel 192 Removing the front bezel 195 Closing the case 196 Replacing the side panel 196 Replacing the front bezel 197 Adding or replacing a CD, DVD, or diskette drive 198 Replacing the hard drive 203 Adding or replacing add-in cards 206 Installing memory 208 Replacing the system battery 212 Replacing the power supply 214 Replacing the system board 216...
User Guide
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... camera to turn the power on drive type). You can also use the reader to transfer data between your computer and a device that uses media cards, such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this drive to listen to operate in this button to your drive type and for 3.5-inch diskettes (sometimes called floppy disks). For more information on changing the power button setting, see "Installing a printer, scanner...
... camera to turn the power on drive type). You can also use the reader to transfer data between your computer and a device that uses media cards, such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this drive to listen to operate in this button to your drive type and for 3.5-inch diskettes (sometimes called floppy disks). For more information on changing the power button setting, see "Installing a printer, scanner...
User Guide
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.../2 keyboard port USB ports Serial port Monitor ports Audio jacks Modem jack Plug a PS/2 keyboard into this port. Plug USB (Universal Serial Bus) devices (such as a printer) into this connector. Plug a serial device (such as Europe, the utility power is preset at 60 Hz. Before turning on your computer, make sure that this when your area. The power supply should always be set to 230. www.gateway.com 5 In other peripheral device" on page 24. Plug a 10/100 Ethernet network cable into this port...
.../2 keyboard port USB ports Serial port Monitor ports Audio jacks Modem jack Plug a PS/2 keyboard into this port. Plug USB (Universal Serial Bus) devices (such as a printer) into this connector. Plug a serial device (such as Europe, the utility power is preset at 60 Hz. Before turning on your computer, make sure that this when your area. The power supply should always be set to 230. www.gateway.com 5 In other peripheral device" on page 24. Plug a 10/100 Ethernet network cable into this port...
User Guide
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... object. Press the left -hand configuration, and other mouse settings, see "Cleaning the mouse" on your mouse pad and need to the appropriate part of the mouse pad, then continue moving the mouse. Mouse Using the mouse To... Move the pointer on the computer display. Select an object on the computer display Start a program or open a file or folder Access a shortcut menu or find more information about an...
... object. Press the left -hand configuration, and other mouse settings, see "Cleaning the mouse" on your mouse pad and need to the appropriate part of the mouse pad, then continue moving the mouse. Mouse Using the mouse To... Move the pointer on the computer display. Select an object on the computer display Start a program or open a file or folder Access a shortcut menu or find more information about an...
User Guide
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Click All Downloads to walk through the reference area to locate an article specific to articles and videos on topics such as making audio CDs and installing a hard drive. Contact Us Click Contact Us to access links to locate your drivers. PC Tools Click PC Tools to access utilities to your system. www.gateway.com 29 By entering your serial number, you get specific documents related to help you manage your...
Click All Downloads to walk through the reference area to locate an article specific to articles and videos on topics such as making audio CDs and installing a hard drive. Contact Us Click Contact Us to access links to locate your drivers. PC Tools Click PC Tools to access utilities to your system. www.gateway.com 29 By entering your serial number, you get specific documents related to help you manage your...
User Guide
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To update device drivers: 1 Insert the red Drivers CD into the CD or DVD drive. The Connect window opens. 9 Install available updated device drivers by following the on the device driver you are updating, you have an Internet service provider, the update utility works by clicking Yes, I accept it, then clicking Continue. 6 Click Personal / Home Use, then click Continue. The Run dialog box opens. 3 In the Open text box, type d:\runmenu.exe (where d is the drive letter of...
To update device drivers: 1 Insert the red Drivers CD into the CD or DVD drive. The Connect window opens. 9 Install available updated device drivers by following the on the device driver you are updating, you have an Internet service provider, the update utility works by clicking Yes, I accept it, then clicking Continue. 6 Click Personal / Home Use, then click Continue. The Run dialog box opens. 3 In the Open text box, type d:\runmenu.exe (where d is the drive letter of...
User Guide
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... uninstall, then click Change/Remove and follow the installation instructions on -screen instructions. 4 Insert the yellow Applications CD into the CD or DVD drive. The Run dialog box opens. 6 In the Open text box, type d:\runmenu.exe (where d is the first time you just reinstalled Windows, go to the next step. 2 Click Start, Control Panel, then click Add or Remove Programs. 3 In the Currently Installed Programs list, click the program...
... uninstall, then click Change/Remove and follow the installation instructions on -screen instructions. 4 Insert the yellow Applications CD into the CD or DVD drive. The Run dialog box opens. 6 In the Open text box, type d:\runmenu.exe (where d is the first time you just reinstalled Windows, go to the next step. 2 Click Start, Control Panel, then click Add or Remove Programs. 3 In the Currently Installed Programs list, click the program...
User Guide
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Boot from CD. 15 Follow the on-screen instructions to set your computer does have a hard drive that requires a special hard drive driver, for example a Serial ATA drive, select 2. OR - This is the most commonly selected option. - www.gateway.com 187 If an Advanced Menu option appears and your Regional and Language Options. 16 Click Personal / Home Use, then click Continue. Normal installation of Windows XP. 11 If an Advanced...
Boot from CD. 15 Follow the on-screen instructions to set your computer does have a hard drive that requires a special hard drive driver, for example a Serial ATA drive, select 2. OR - This is the most commonly selected option. - www.gateway.com 187 If an Advanced Menu option appears and your Regional and Language Options. 16 Click Personal / Home Use, then click Continue. Normal installation of Windows XP. 11 If an Advanced...
User Guide
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... by following the manufacturer's instructions. To avoid scratching the case, place it on its side. Chapter 11: Upgrading Your Computer Replacing the system battery If the computer clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off your computer. Dispose of used batteries following the instructions in "Removing the side panel" on page 192. 5 For...
... by following the manufacturer's instructions. To avoid scratching the case, place it on its side. Chapter 11: Upgrading Your Computer Replacing the system battery If the computer clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off your computer. Dispose of used batteries following the instructions in "Removing the side panel" on page 192. 5 For...
User Guide
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... Support For more information about troubleshooting, click Start, then click Help and Support. This support tool is a comprehensive hardware diagnostic and system information tool that can test your computer. PC Doctor provides 85 professional diagnostic tests directly from Help and Support or by clicking Start, All Programs, then clicking Gateway Utilities. Software support tools Your system may help Gateway Technical Support in diagnosing and fixing the problem. ■ If an error...
... Support For more information about troubleshooting, click Start, then click Help and Support. This support tool is a comprehensive hardware diagnostic and system information tool that can test your computer. PC Doctor provides 85 professional diagnostic tests directly from Help and Support or by clicking Start, All Programs, then clicking Gateway Utilities. Software support tools Your system may help Gateway Technical Support in diagnosing and fixing the problem. ■ If an error...
User Guide
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... technical support. www.gateway.com 227 Double-check the URL or try a different URL. Contact your ISP may be having technical difficulties. Type the keyword troubleshooting connections in your e-mail program. ■ Make sure that you do not have a problem with your Internet service provider (ISP) is having technical difficulties. Connecting to which you connect and the number of users accessing those computers ■ The complexity of graphics...
... technical support. www.gateway.com 227 Double-check the URL or try a different URL. Contact your ISP may be having technical difficulties. Type the keyword troubleshooting connections in your e-mail program. ■ Make sure that you do not have a problem with your Internet service provider (ISP) is having technical difficulties. Connecting to which you connect and the number of users accessing those computers ■ The complexity of graphics...
User Guide
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... the location from your telephone line, then check for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Troubleshooting Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Use the setup poster to temporarily disable the service. Type the keyword memory error in "Checking Out Your Gateway Computer" on page 1. ■ Make sure that all settings are set...
... the location from your telephone line, then check for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Troubleshooting Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Use the setup poster to temporarily disable the service. Type the keyword memory error in "Checking Out Your Gateway Computer" on page 1. ■ Make sure that all settings are set...
User Guide
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The Control Panel window opens. For more information, see "Adding or replacing add-in cards" on page 181. ■ Open your computer and reseat the modem. You may hear unusual handshaking sounds when the modems first connect. The Modem Properties dialog box opens. 5 Click the Diagnostic tab, then click Query Modem. Type the keyword modem troubleshooting in Category View, click Printers and Other Hardware. 3 Click/Double-click...
The Control Panel window opens. For more information, see "Adding or replacing add-in cards" on page 181. ■ Open your computer and reseat the modem. You may hear unusual handshaking sounds when the modems first connect. The Modem Properties dialog box opens. 5 Click the Diagnostic tab, then click Query Modem. Type the keyword modem troubleshooting in Category View, click Printers and Other Hardware. 3 Click/Double-click...
User Guide
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... is working by plugging a working device, such as Default Printer. ■ Make sure that you want to print to is not the default printer, make sure that the cable between the printer and your computer is connected securely to test the outlet. Chapter 12: Troubleshooting Printer Printer will not print ■ Make sure that the printer is not set a default printer: 1 Click Start, then click Control Panel. The Control Panel window opens...
... is working by plugging a working device, such as Default Printer. ■ Make sure that you want to print to is not the default printer, make sure that the cable between the printer and your computer is connected securely to test the outlet. Chapter 12: Troubleshooting Printer Printer will not print ■ Make sure that the printer is not set a default printer: 1 Click Start, then click Control Panel. The Control Panel window opens...
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... add additional memory to work offline: 1 Click Start, then click Control Panel. Sound You are not getting sound from the speakers ■ Make sure that the speakers are turned on page 78. ■ If you are using external speakers, see a "Printer is out of the printer you need to clear the check mark. The Printers and Faxes window opens. 3 Right-click the name of paper" error message ■ After adding paper, make...
... add additional memory to work offline: 1 Click Start, then click Control Panel. Sound You are not getting sound from the speakers ■ Make sure that the speakers are turned on page 78. ■ If you are using external speakers, see a "Printer is out of the printer you need to clear the check mark. The Printers and Faxes window opens. 3 Right-click the name of paper" error message ■ After adding paper, make...
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... hardware configuration, system resource settings, and password security. To open BIOS Setup utility: 1 Restart your computer. The main menu of your computer. Changes to restore them down in case you need to these settings will affect the performance of the BIOS Setup utility opens. 238 www.gateway.com Chapter 12: Troubleshooting Help and Support For more information about sound troubleshooting, click Start, then click Help and Support. Type the keyword sound troubleshooter in the BIOS Setup utility have been set at the factory...
... hardware configuration, system resource settings, and password security. To open BIOS Setup utility: 1 Restart your computer. The main menu of your computer. Changes to restore them down in case you need to these settings will affect the performance of the BIOS Setup utility opens. 238 www.gateway.com Chapter 12: Troubleshooting Help and Support For more information about sound troubleshooting, click Start, then click Help and Support. Type the keyword sound troubleshooter in the BIOS Setup utility have been set at the factory...
User Guide
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... 173 checking for drive errors 169 checking hard drive space 167 cleaning case 175 cleaning component exteriors 175 cleaning computer screen 176 cleaning keyboard 176 defragmenting 171 deleting files 168 suggested schedule 163 using Scheduled Task Wizard 173 virus protection 164 maximize button 37 media card reader locating 3 locating drive 3 using 117 media cards adding 118 inserting 118 installing 118 media card slots 117 removing 118 replacing 118 Media Player 82 memory 9 installing and replacing 208 troubleshooting 228 memory card reader memory card types supported 117 menu bar 37...
... 173 checking for drive errors 169 checking hard drive space 167 cleaning case 175 cleaning component exteriors 175 cleaning computer screen 176 cleaning keyboard 176 defragmenting 171 deleting files 168 suggested schedule 163 using Scheduled Task Wizard 173 virus protection 164 maximize button 37 media card reader locating 3 locating drive 3 using 117 media cards adding 118 inserting 118 installing 118 media card slots 117 removing 118 replacing 118 Media Player 82 memory 9 installing and replacing 208 troubleshooting 228 memory card reader memory card types supported 117 menu bar 37...
User Guide
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... 82 multi-player games 141 Windows Media Player file 82 Plug and Play devices USB support for 24 pointer 22 moving 23 ports See connections power advanced settings 132, 133 button 3 changing advanced settings 133 changing modes 131 changing schemes 132 changing settings 132 connector 5 damaged cord 220 Hibernate mode 3, 131, 134 indicator 3 management 131 schemes 132 source problems 15 Standby mode 131 Standby/Resume 3 surge protector 15 troubleshooting 235 turning off computer 17 263
... 82 multi-player games 141 Windows Media Player file 82 Plug and Play devices USB support for 24 pointer 22 moving 23 ports See connections power advanced settings 132, 133 button 3 changing advanced settings 133 changing modes 131 changing schemes 132 changing settings 132 connector 5 damaged cord 220 Hibernate mode 3, 131, 134 indicator 3 management 131 schemes 132 source problems 15 Standby mode 131 Standby/Resume 3 surge protector 15 troubleshooting 235 turning off computer 17 263
User Guide
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... Search utility 47 searching for files and folders 44, 46, 47, 156 in Help and Support 26 serial number 6, 160 serial port 5, 24 setting up safety precautions 245 sharing devices 141 drives 140 Internet connection 140 printer 141 See also networking shortcut menus accessing 23 shortcuts adding to desktop 35 closing programs 53 closing windows 53 copying 53 cutting 53 deleting files and folders 53 keyboard 53 opening menu...
... Search utility 47 searching for files and folders 44, 46, 47, 156 in Help and Support 26 serial number 6, 160 serial port 5, 24 setting up safety precautions 245 sharing devices 141 drives 140 Internet connection 140 printer 141 See also networking shortcut menus accessing 23 shortcuts adding to desktop 35 closing programs 53 closing windows 53 copying 53 cutting 53 deleting files and folders 53 keyboard 53 opening menu...
User Guide
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... connecting to 60 downloading files 61 Gateway 28 window 36 close button 37 closing 37, 53 maximize button 37 menu bar 37 minimize button 37 title bar 37 Windows clipboard 41 desktop 32 Files and Settings Transfer Wizard 154 installing 186 Product Key 6 reinstalling 186 reinstalling drivers 181 Search utility 47 updating drivers 183 Windows key 19 Windows Media Player 82, 95 wired Ethernet network creating a network 142 equipment list 145 example 144 using 143 wireless Ethernet network access point equipment list...
... connecting to 60 downloading files 61 Gateway 28 window 36 close button 37 closing 37, 53 maximize button 37 menu bar 37 minimize button 37 title bar 37 Windows clipboard 41 desktop 32 Files and Settings Transfer Wizard 154 installing 186 Product Key 6 reinstalling 186 reinstalling drivers 181 Search utility 47 updating drivers 183 Windows key 19 Windows Media Player 82, 95 wired Ethernet network creating a network 142 equipment list 145 example 144 using 143 wireless Ethernet network access point equipment list...