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11 Maintaining Your Computer 161 Caring for your computer 162 Protecting your computer from viruses 164 Managing hard drive space 167 Checking hard drive space 167 Using Disk Cleanup 168 Checking the hard drive for errors 169 Defragmenting the... 173 Cleaning your computer 175 Cleaning the exterior 175 Cleaning the keyboard 176 Cleaning the computer screen 176 Cleaning the mouse 177 12 Restoring Software 179 Using the Restoration CDs 180 Reinstalling device drivers 181 Updating device drivers 183 Reinstalling programs 184 Reinstalling Windows 186 13 Upgrading Your Computer ...
11 Maintaining Your Computer 161 Caring for your computer 162 Protecting your computer from viruses 164 Managing hard drive space 167 Checking hard drive space 167 Using Disk Cleanup 168 Checking the hard drive for errors 169 Defragmenting the... 173 Cleaning your computer 175 Cleaning the exterior 175 Cleaning the keyboard 176 Cleaning the computer screen 176 Cleaning the mouse 177 12 Restoring Software 179 Using the Restoration CDs 180 Reinstalling device drivers 181 Updating device drivers 183 Reinstalling programs 184 Reinstalling Windows 186 13 Upgrading Your Computer ...
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14 Troubleshooting 219 Safety guidelines 220 First steps 220 Software support tools 221 Troubleshooting 222 Add-in cards 222 CD, DVD, or recordable drives 222 Cleaning CDs and DVDs 224 Computer 224 File management 225 ... Memory 228 Modem 229 Monitor 233 Mouse 235 Power 235 Printer 236 Sound 237 Using the BIOS Setup utility 238 Telephone support 240 Before calling Gateway Technical Support 240 Telephone support 241 Tutoring and training 242 Self-help 242 Tutoring 242 Training 243 A Safety, Regulatory, and Legal Information 245 Index 255...
14 Troubleshooting 219 Safety guidelines 220 First steps 220 Software support tools 221 Troubleshooting 222 Add-in cards 222 CD, DVD, or recordable drives 222 Cleaning CDs and DVDs 224 Computer 224 File management 225 ... Memory 228 Modem 229 Monitor 233 Mouse 235 Power 235 Printer 236 Sound 237 Using the BIOS Setup utility 238 Telephone support 240 Before calling Gateway Technical Support 240 Telephone support 241 Tutoring and training 242 Self-help 242 Tutoring 242 Training 243 A Safety, Regulatory, and Legal Information 245 Index 255...
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... then click Help and Support. After doing this, you install a printer, scanner, or other peripheral device, see "Checking Out Your Gateway Computer" on page 1. See the device documentation for the first time, your computer will usually recognize such a device whenever you plug it... Chapter 2: Getting Started Installing a printer, scanner, or other peripheral device Important Before you can disconnect and reconnect the device at any software the device needs. When you to connect peripheral devices such as FireWire® or i.Link®), Universal Serial Bus (USB), serial,...
... then click Help and Support. After doing this, you install a printer, scanner, or other peripheral device, see "Checking Out Your Gateway Computer" on page 1. See the device documentation for the first time, your computer will usually recognize such a device whenever you plug it... Chapter 2: Getting Started Installing a printer, scanner, or other peripheral device Important Before you can disconnect and reconnect the device at any software the device needs. When you to connect peripheral devices such as FireWire® or i.Link®), Universal Serial Bus (USB), serial,...
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...of how-to the question you manage your system. Account Info Click Account Info to access support for non-technical issues, like the status of Gateway telephone numbers for both sales and support. For more information, see "Finding your specifications" on page 241. Click Call Us to technical support..., and guides. For more information, see "Telephone numbers" on page 7. Click Support Home, then click All Support Documents to get the latest software updates for me. Gateway Web site Support Home To get specific information about your computer, type your system.
...of how-to the question you manage your system. Account Info Click Account Info to access support for non-technical issues, like the status of Gateway telephone numbers for both sales and support. For more information, see "Finding your specifications" on page 241. Click Call Us to technical support..., and guides. For more information, see "Telephone numbers" on page 7. Click Support Home, then click All Support Documents to get the latest software updates for me. Gateway Web site Support Home To get specific information about your computer, type your system.
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... facing up . 3 Press the eject button again. Important When you want to the CD or DVD drive. The CD or DVD drive tray closes. www.gateway.com 85 Using the CD or DVD drive Inserting a CD or DVD Important Some music CDs have copy protection...
... facing up . 3 Press the eject button again. Important When you want to the CD or DVD drive. The CD or DVD drive tray closes. www.gateway.com 85 Using the CD or DVD drive Inserting a CD or DVD Important Some music CDs have copy protection...
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...Windows Media Player to listen to music CDs. OR - For more information, see "Using MUSICMATCH" on your computer. Important Some music CDs have copy protection software. If a dialog box does not open with a list of CD players, click Start, All Programs, then click Windows Media Player. The Windows Media ...Player opens. 86 www.gateway.com You may not be able to play a CD: 1 Insert a CD into the CD or DVD drive. 2 If a dialog box opens with a list...
...Windows Media Player to listen to music CDs. OR - For more information, see "Using MUSICMATCH" on your computer. Important Some music CDs have copy protection software. If a dialog box does not open with a list of CD players, click Start, All Programs, then click Windows Media Player. The Windows Media ...Player opens. 86 www.gateway.com You may not be able to play a CD: 1 Insert a CD into the CD or DVD drive. 2 If a dialog box opens with a list...
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... CD into the CD or DVD drive on your music files to build a music library ■ Listen to play a music CD: 1 To have copy protection software. Playing CDs You can : ■ Play music CDs ■ Create MP3 music files from your music CDs ■ Edit music track information ■ Use your...
... CD into the CD or DVD drive on your music files to build a music library ■ Listen to play a music CD: 1 To have copy protection software. Playing CDs You can : ■ Play music CDs ■ Create MP3 music files from your music CDs ■ Edit music track information ■ Use your...
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... that information for digitally compressing high-fidelity music into your computer's hard drive as MP3 files. The musicmatch window opens. 90 www.gateway.com Chapter 6: Using Multimedia Creating MP3 music files Using MUSICMATCH, you can copy the tracks from these CDs. The musicmatch window opens...into compact files without noticeably sacrificing quality. MP3 files end in the file extension .MP3. To create MP3 files: 1 To have copy protection software. If a dialog box does not open, click Start, All Programs, MUSICMATCH, then click MUSICMATCH Jukebox. MP3 (MPEG Layer 3) is a ...
... that information for digitally compressing high-fidelity music into your computer's hard drive as MP3 files. The musicmatch window opens. 90 www.gateway.com Chapter 6: Using Multimedia Creating MP3 music files Using MUSICMATCH, you can copy the tracks from these CDs. The musicmatch window opens...into compact files without noticeably sacrificing quality. MP3 files end in the file extension .MP3. To create MP3 files: 1 To have copy protection software. If a dialog box does not open, click Start, All Programs, MUSICMATCH, then click MUSICMATCH Jukebox. MP3 (MPEG Layer 3) is a ...
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...a DVD using the DVD player, see its online help. Type the keyword playing DVDs in the Search box , then click the arrow. 96 www.gateway.com The InterVideo DVD Player video screen and control panel open. -OR- Chapter 6: Using Multimedia To play a DVD: 1 Make sure that the ...Windows Media Player, click Start, All Programs, then click Windows Media Player. The DVD plays. To install the InterVideo program, insert the InterVideo DVD Software disc into your screen saver and standby timers. 3 To play a DVD using InterVideo DVD, click Start, All Programs, DVD, then click DVD Player...
...a DVD using the DVD player, see its online help. Type the keyword playing DVDs in the Search box , then click the arrow. 96 www.gateway.com The InterVideo DVD Player video screen and control panel open. -OR- Chapter 6: Using Multimedia To play a DVD: 1 Make sure that the ...Windows Media Player, click Start, All Programs, then click Windows Media Player. The DVD plays. To install the InterVideo program, insert the InterVideo DVD Software disc into your screen saver and standby timers. 3 To play a DVD using InterVideo DVD, click Start, All Programs, DVD, then click DVD Player...
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If you may not be subject to payment of damages and other tasks while creating CDs. Some CDs have copy protection software. Important Important If you record copyrighted material on your hard drive, copy or create data CDs and DVDs, create music CDs, create video DVDs, and ... copyright law and be able to listen to your computer. Creating CDs and DVDs Creating CDs and DVDs You can use your legal advisor. www.gateway.com 97 You cannot create MP3 files from these CDs on a CD or DVD, you need permission from a music CD to these CDs and you...
If you may not be subject to payment of damages and other tasks while creating CDs. Some CDs have copy protection software. Important Important If you record copyrighted material on your hard drive, copy or create data CDs and DVDs, create music CDs, create video DVDs, and ... copyright law and be able to listen to your computer. Creating CDs and DVDs Creating CDs and DVDs You can use your legal advisor. www.gateway.com 97 You cannot create MP3 files from these CDs on a CD or DVD, you need permission from a music CD to these CDs and you...
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... account or an existing one . To use the Windows Internet Connection Wizard. If it asks to see if they have an updated version of their software, and install it on your new computer. ■ If you use MSN as your ISP, or if you know your ISP settings, use the...new one , choose to set up an existing account. ■ If your current ISP software is not preinstalled on your new computer, locate the original Internet setup program provided by following the on-screen instructions. www.gateway.com 157 Help and Support For more information about setting up an Internet connection, click...
... account or an existing one . To use the Windows Internet Connection Wizard. If it asks to see if they have an updated version of their software, and install it on your new computer. ■ If you use MSN as your ISP, or if you know your ISP settings, use the...new one , choose to set up an existing account. ■ If your current ISP software is not preinstalled on your new computer, locate the original Internet setup program provided by following the on-screen instructions. www.gateway.com 157 Help and Support For more information about setting up an Internet connection, click...
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...Windows may have built-in the Search box , then click the arrow. Installing your USB device's installation guide. 158 www.gateway.com Help and Support For information about restoring your old e-mail program's online help . Type the keyword System Restore in support... for information on exporting and importing e-mail messages and the address book. Chapter 8: Moving from the CD into your original software installation CDs. You can export and import your computer's previous settings. Newer devices, however, usually require your new computer's e-mail program...
...Windows may have built-in the Search box , then click the arrow. Installing your USB device's installation guide. 158 www.gateway.com Help and Support For information about restoring your old e-mail program's online help . Type the keyword System Restore in support... for information on exporting and importing e-mail messages and the address book. Chapter 8: Moving from the CD into your original software installation CDs. You can export and import your computer's previous settings. Newer devices, however, usually require your new computer's e-mail program...
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... The Add Printer wizard opens. 7 Install your printer by following the on -screen instructions. Because most installation software is in the Search box , then click the arrow. www.gateway.com 159 The Control Panel window opens. To install your old printer: 1 Shut down and turn off your...updated, you should also check the manufacturer's Web site for installation information and tips. See your peripheral device's user guide for software updates. Installing your old printer or scanner Installing a parallel port printer You can usually install parallel port printers by following the ...
... The Add Printer wizard opens. 7 Install your printer by following the on -screen instructions. Because most installation software is in the Search box , then click the arrow. www.gateway.com 159 The Control Panel window opens. To install your old printer: 1 Shut down and turn off your...updated, you should also check the manufacturer's Web site for installation information and tips. See your peripheral device's user guide for software updates. Installing your old printer or scanner Installing a parallel port printer You can usually install parallel port printers by following the ...
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Tips & Tricks If your new computer, such as personal finance software, graphics programs, or games. Type the keyword System Restore in the Search box , then click the arrow. 160 www.gateway.com Chapter 8: Moving from Your Old Computer Installing your old programs You probably use some time going through your old computer's Start...
Tips & Tricks If your new computer, such as personal finance software, graphics programs, or games. Type the keyword System Restore in the Search box , then click the arrow. 160 www.gateway.com Chapter 8: Moving from Your Old Computer Installing your old programs You probably use some time going through your old computer's Start...
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11 Maintaining Your Computer This chapter provides basic information about maintaining your computer 161 Read this chapter to learn how to: ■ Care for your computer ■ Protect your computer from viruses ■ Manage hard drive space ■ Back up files ■ Clean your computer hardware and software.
11 Maintaining Your Computer This chapter provides basic information about maintaining your computer 161 Read this chapter to learn how to: ■ Care for your computer ■ Protect your computer from viruses ■ Manage hard drive space ■ Back up files ■ Clean your computer hardware and software.
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12 Restoring Software Read this chapter to learn how to: ■ Reinstall device drivers ■ Update device drivers ■ Reinstall programs ■ Reinstall Windows If you are not comfortable with the procedures covered in this chapter, seek help from a more experienced computer user or a computer service technician. 179
12 Restoring Software Read this chapter to learn how to: ■ Reinstall device drivers ■ Update device drivers ■ Reinstall programs ■ Reinstall Windows If you are not comfortable with the procedures covered in this chapter, seek help from a more experienced computer user or a computer service technician. 179
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Chapter 10: Restoring Software Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers or programs. If reinstalling device drivers or programs does not resolve the problem, reinstall Windows. 180 www.gateway.com For more information about System Restore, click Start... you try to fix a problem by reinstalling software from your operating system, and other programs that you have tried these steps do not resolve the problem, use the Gateway Restoration CDs to reinstall device drivers, your Gateway Restoration CDs, make sure that were preinstalled at...
Chapter 10: Restoring Software Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers or programs. If reinstalling device drivers or programs does not resolve the problem, reinstall Windows. 180 www.gateway.com For more information about System Restore, click Start... you try to fix a problem by reinstalling software from your operating system, and other programs that you have tried these steps do not resolve the problem, use the Gateway Restoration CDs to reinstall device drivers, your Gateway Restoration CDs, make sure that were preinstalled at...
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...on -screen instructions. Help and Support For more information about reinstalling device drivers, click Start, then click Help and Support. The Gateway Driver and Application Recovery program starts and the Drivers and Application Recovery tab appears. 7 Select a single device driver to reinstall. ... to reinstall. - However, if a setup wizard opens when you are not available for Automatic Installation. OR - Chapter 10: Restoring Software 6 Click Personal / Home Use, then click Continue. Depending on the device driver you restart your computer to complete the installation. Type...
...on -screen instructions. Help and Support For more information about reinstalling device drivers, click Start, then click Help and Support. The Gateway Driver and Application Recovery program starts and the Drivers and Application Recovery tab appears. 7 Select a single device driver to reinstall. ... to reinstall. - However, if a setup wizard opens when you are not available for Automatic Installation. OR - Chapter 10: Restoring Software 6 Click Personal / Home Use, then click Continue. Depending on the device driver you restart your computer to complete the installation. Type...
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...the Applications CD(s): 1 If you can reinstall programs from other program CDs. The Gateway Driver and Application Recovery program starts and the Drivers and Application Recovery tab appears. 184 www.gateway.com Type the keyword updating drivers in the Search box , then click the ... 8. - OR - If the program does not start automatically, go to Step 5. 5 Click Start, then click Run. Chapter 10: Restoring Software Help and Support For more information about updating device drivers, click Start, then click Help and Support. Otherwise, go to reinstall a program, uninstall...
...the Applications CD(s): 1 If you can reinstall programs from other program CDs. The Gateway Driver and Application Recovery program starts and the Drivers and Application Recovery tab appears. 184 www.gateway.com Type the keyword updating drivers in the Search box , then click the ... 8. - OR - If the program does not start automatically, go to Step 5. 5 Click Start, then click Run. Chapter 10: Restoring Software Help and Support For more information about updating device drivers, click Start, then click Help and Support. Otherwise, go to reinstall a program, uninstall...
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... device drivers and some programs as well. For more information, see "Reinstalling device drivers" on page 181. Chapter 10: Restoring Software Reinstalling Windows If your computer. 3 Select 2. To reinstall Windows XP and the device drivers: Caution Back up your computer case.... 2 Restart your computer is not working correctly, try the following options to reinstall Windows and other software. Boot from CD-ROM. 4 Select a language option. 186 www.gateway.com For more information, see "Troubleshooting" on page 184. To reinstall your computer. For more information...
... device drivers and some programs as well. For more information, see "Reinstalling device drivers" on page 181. Chapter 10: Restoring Software Reinstalling Windows If your computer. 3 Select 2. To reinstall Windows XP and the device drivers: Caution Back up your computer case.... 2 Restart your computer is not working correctly, try the following options to reinstall Windows and other software. Boot from CD-ROM. 4 Select a language option. 186 www.gateway.com For more information, see "Troubleshooting" on page 184. To reinstall your computer. For more information...