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8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 3
...Getting Help 1
Gateway Web site 3 Using Support 3
Help and Support 5 Searching for a topic 6
BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8
2 Checking Out Your Gateway Computer 9
Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15
Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 8
... provide best-of your new Gateway computer for purchasing our computer! Each and every Gateway computer uses the latest technology and passes through the most stringent quality control tests to ensure that you are sure that you will provide you with the outstanding quality, reliability, and performance of -class service and support in good operating condition.
We...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 10
...get drivers specific to help you get the latest software updates for your computer. Resources
Click Resources to access utilities to your serial number you manage your computer. Upgrade Center
Click Upgrade Center to get a list of all Gateway computers.
Click Call Us to view and purchase upgrades for BIOS and driver upgrades. To view support documents for both sales and support...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 66
... the
Search box
, then click the arrow.
60
www.gateway.com Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you have problems with your computer, try these safety guidelines:
■ Never remove your computer case cover while your hard drive is turned on...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 72
... about troubleshooting Internet connections, click Start, then click Help and Support. You see a "Non-system disk" or "disk error" error message ■ Eject the diskette from the ISP connection and close your ISP may be having technical difficulties.
Internet
See also "Modem (dial-up modem, make sure that the connections have a problem with your Internet service...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 74
...(dial-up)
See also "Internet" on page 66.
68
www.gateway.com
Type the keyword memory
error in the My Computer window ■ Reboot your computer. Help and Support
For more information about troubleshooting memory errors, click
Start, then click Help and Support. Chapter 6: Troubleshooting
Memory
You see a "Not enough memory" error message Close all programs, then restart your...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 77
... keyword modem
troubleshooting in Category View, click Printers and Other Hardware.
3 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 4 Click your computer.
■ Run Windows modem diagnostics. Handshaking is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. Help and Support
For...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 80
... sure that CAPS LOCK is turned off, then retype the password.
74
www.gateway.com Passwords
Your computer does not accept your company computer department or network administrator for help. Type the keyword network
troubleshooting in your home, see "Networking Your Computer" on page 81. Chapter 6: Troubleshooting
Mouse
The mouse does not work ■ Make sure that the...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 82
... work offline. If your printer for adding additional memory. Help and Support
For more information about printer troubleshooting, click Start, then
click Help and Support. See the printer documentation for instructions for instructions on installing the printer driver.
To make sure that the printer is not set to use. If the menu shows a check
mark next to Use...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 83
www.gateway.com
77 Help and Support
For more information, see "Configuring the audio jacks" on page 30. For more...turned up. Type the keyword sound troubleshooter
in the Search box
, then click the arrow. For more information about sound troubleshooting, click Start, then
click Help and Support.
For more information, see the speaker setup poster to check your speaker connections...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 88
...offices around the world and can be used to build computer networks in your home or office. Important
Check local code requirements before installing Ethernet cable or other wiring in the home. Ethernet...a licensed installer. Standard Ethernet runs at 10 Mbps, Fast Ethernet runs at 100 Mbps, and Gigabit Ethernet runs at three different speeds. To create an Ethernet network, you to set up an...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 92
... must set the protocol to use the Transmission Control Protocol/Internet Protocol (TCP/IP), which is a number that uniquely identifies a computer on each other. We recommend you should know
DHCP - When networking is automatically installed as for local area networks (LANs), as well as the default protocol.
The Network Connections window opens.
86
www.gateway...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 106
...1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna discharge unit (NEC Section 810-20)
6
Ground clamp
7
Antenna lead-in wire
100
www.gateway.com
Contact with them could fall into such power lines or...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 112
... component exteriors 46 cleaning computer display 47 cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem...
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