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... for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Computer 9 Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15 Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16 ... computer accessories 21 Sitting at your computer 21 Avoiding discomfort and injury from repetitive strain 21 Protecting from power source problems 22 Checking the voltage selection 22 Starting your computer 23 Waking up your computer 24 Turning off your computer 24...
... for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Computer 9 Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15 Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16 ... computer accessories 21 Sitting at your computer 21 Avoiding discomfort and injury from repetitive strain 21 Protecting from power source problems 22 Checking the voltage selection 22 Starting your computer 23 Waking up your computer 24 Turning off your computer 24...
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...customers - We sincerely hope that you will receive the utmost satisfaction and enjoyment from all of services and support. You have a problem, our knowledgeable, dedicated customer service department will be pleased with our range of us at affordable prices. Please read this manual carefully... to high-quality, brand-name components at Gateway. 2 www.gateway.com to provide best-of-class service and support in good operating condition. Thanks again, from your new computer. We are...
...customers - We sincerely hope that you will receive the utmost satisfaction and enjoyment from all of services and support. You have a problem, our knowledgeable, dedicated customer service department will be pleased with our range of us at affordable prices. Please read this manual carefully... to high-quality, brand-name components at Gateway. 2 www.gateway.com to provide best-of-class service and support in good operating condition. Thanks again, from your new computer. We are...
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It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 6 www.gateway.com To learn more about the latest bugs, security alerts, and updates from BigFix sites on the Internet. These topics are located on that ... you receive the following search result types: ■ Suggested Topics - To view a topic, click the topic name in the Search box. To fix the problem, click on the Microsoft Web site and contain the words you entered in the Search Results list. Chapter 1: Getting Help Searching for a topic To search...
It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 6 www.gateway.com To learn more about the latest bugs, security alerts, and updates from BigFix sites on the Internet. These topics are located on that ... you receive the following search result types: ■ Suggested Topics - To view a topic, click the topic name in the Search box. To fix the problem, click on the Microsoft Web site and contain the words you entered in the Search Results list. Chapter 1: Getting Help Searching for a topic To search...
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Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Installing peripheral devices 19
Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Installing peripheral devices 19
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...surges and prevents them to save your work and shut down your computer normally. Protect your computer by connecting them from power source problems During a power surge, the voltage level of your computer to set correctly for your computer during a power failure. An uninterruptible ...power supply (UPS) supplies battery power to 230. 22 www.gateway.com Protect your computer and peripheral devices by using a surge protector. Although you cannot run your computer for your computer is typically...
...surges and prevents them to save your work and shut down your computer normally. Protect your computer by connecting them from power source problems During a power surge, the voltage level of your computer to set correctly for your computer during a power failure. An uninterruptible ...power supply (UPS) supplies battery power to 230. 22 www.gateway.com Protect your computer and peripheral devices by using a surge protector. Although you cannot run your computer for your computer is typically...
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To restore your computer to the original configuration: 1 Turn on your computer to restore your computer, then press F11. 2 Follow the on-screen instructions. www.gateway.com 49 Restoring your system Restoring your computer to the original configuration If Windows does not start or if the two previous procedures do not correct the problem, you may need to the original configuration.
To restore your computer to the original configuration: 1 Turn on your computer to restore your computer, then press F11. 2 Follow the on-screen instructions. www.gateway.com 49 Restoring your system Restoring your computer to the original configuration If Windows does not start or if the two previous procedures do not correct the problem, you may need to the original configuration.
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 59
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 59
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...■ Your computer was dropped ■ The case was damaged Instead, unplug your computer is connected to troubleshoot your computer problem if: ■ Power cords or plugs are correctly grounded before accessing internal components. Help and Support For more information about ... more information about preventing damage from static electricity, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make ...
...■ Your computer was dropped ■ The case was damaged Instead, unplug your computer is connected to troubleshoot your computer problem if: ■ Power cords or plugs are correctly grounded before accessing internal components. Help and Support For more information about ... more information about preventing damage from static electricity, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make ...
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...restart your computer. ■ Clean the disc. Battery See "Power" on page 37. ■ Your computer may not be experiencing some temporary memory problems. Shut down and restart your computer. ■ Make sure that came with your computer restarts. You may be able to play these CDs on ...page 77. www.gateway.com 61 Audio See "Sound" on your computer. ■ Some music CDs have copy protection software. For more information, see the documentation that...
...restart your computer. ■ Clean the disc. Battery See "Power" on page 37. ■ Your computer may not be experiencing some temporary memory problems. Shut down and restart your computer. ■ Make sure that came with your computer restarts. You may be able to play these CDs on ...page 77. www.gateway.com 61 Audio See "Sound" on your computer. ■ Some music CDs have copy protection software. For more information, see the documentation that...
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...files, see a "Data error" message This may need to another drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Help and Support For more information about file management, click Start, then click Help and Support. You see "Using Disk Cleanup" in...system. Hard drive You see "Checking the hard drive for errors" in Using Your Computer which has been included on fixing hard drive problems, see an "Insufficient disk space" error message ■ Delete unnecessary files from the hard drive. Troubleshooting Help and Support For more...
...files, see a "Data error" message This may need to another drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Help and Support For more information about file management, click Start, then click Help and Support. You see "Using Disk Cleanup" in...system. Hard drive You see "Checking the hard drive for errors" in Using Your Computer which has been included on fixing hard drive problems, see an "Insufficient disk space" error message ■ Delete unnecessary files from the hard drive. Troubleshooting Help and Support For more...
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...press ENTER. Chapter 6: Troubleshooting You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance: 66 www.gateway.com Help and Support For more information, "Modem (dial-up )" on page 68. Contact your ISP technical support for...Search box , then click the arrow. See "Desktop PC Back" on page 12 to the Internet ■ If you have a problem with your ISP may be having technical difficulties. For more information about troubleshooting Internet connections, click Start, then click Help and Support. ...
...press ENTER. Chapter 6: Troubleshooting You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance: 66 www.gateway.com Help and Support For more information, "Modem (dial-up )" on page 68. Contact your ISP technical support for...Search box , then click the arrow. See "Desktop PC Back" on page 12 to the Internet ■ If you have a problem with your ISP may be having technical difficulties. For more information about troubleshooting Internet connections, click Start, then click Help and Support. ...
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...call your telephone service and have a 56K modem Current fax technology only supports a maximum send and receive rate of 14,400 bps. 70 www.gateway.com Chapter 6: Troubleshooting ■ Disconnect any answering machine, fax machine, or printer that the connectors are free from corrosion and all screws in your... service. Your ISP may lower the speed even further. If reducing the connect speed lets you can upload (send) data is a common problem that can connect on page 66. You can tolerate and still work with the modem at which you can upload data is on the same...
...call your telephone service and have a 56K modem Current fax technology only supports a maximum send and receive rate of 14,400 bps. 70 www.gateway.com Chapter 6: Troubleshooting ■ Disconnect any answering machine, fax machine, or printer that the connectors are free from corrosion and all screws in your... service. Your ISP may lower the speed even further. If reducing the connect speed lets you can upload (send) data is a common problem that can connect on page 66. You can tolerate and still work with the modem at which you can upload data is on the same...
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...begins handshaking. The Control Panel window opens. If information about modem troubleshooting, click Start, then click Help and Support. You may cause problems with no modem information is in use). ■ Use the modem cable that came with another device, make sure that the connections ...Control Panel. Some telephone cables do not meet required cable standards and may hear unusual handshaking sounds when the modems first connect. www.gateway.com 71 The modem is a digital "getting acquainted" conversation between the two modems that the telephone line is not in use (for...
...begins handshaking. The Control Panel window opens. If information about modem troubleshooting, click Start, then click Help and Support. You may cause problems with no modem information is in use). ■ Use the modem cable that came with another device, make sure that the connections ...Control Panel. Some telephone cables do not meet required cable standards and may hear unusual handshaking sounds when the modems first connect. www.gateway.com 71 The modem is a digital "getting acquainted" conversation between the two modems that the telephone line is not in use (for...
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... these recommendations before contacting Gateway Customer Care: ■ Make sure that your computer is nearby at the time of this chapter. Warning To avoid bodily injury, do not attempt to the instructions provided with it according to troubleshoot your computer problem if: ■ Power... a qualified computer technician. ■ Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken. ■ Make sure that your computer is connected correctly...
... these recommendations before contacting Gateway Customer Care: ■ Make sure that your computer is nearby at the time of this chapter. Warning To avoid bodily injury, do not attempt to the instructions provided with it according to troubleshoot your computer problem if: ■ Power... a qualified computer technician. ■ Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken. ■ Make sure that your computer is connected correctly...
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...Pacific Time Get information about a non-tutorial technical support question. (See "Before calling Gateway Customer Care" on page 78 before calling) Gateway Customer Care telephone numbers vary by Gateway Gateway Customer Care Service description How to reach Get tutorial assistance for hearing impaired) is available... telephone 800-846-2118 keypad to find answers to common problems. (US and Canada) Telephone numbers You can access the following services through your telephone to get answers to a Gateway Customer Care representative about available systems, pricing, orders, billing...
...Pacific Time Get information about a non-tutorial technical support question. (See "Before calling Gateway Customer Care" on page 78 before calling) Gateway Customer Care telephone numbers vary by Gateway Gateway Customer Care Service description How to reach Get tutorial assistance for hearing impaired) is available... telephone 800-846-2118 keypad to find answers to common problems. (US and Canada) Telephone numbers You can access the following services through your telephone to get answers to a Gateway Customer Care representative about available systems, pricing, orders, billing...
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...the sum of California to cause cancer, birth defects or reproductive harm. The telephone company may request that you disconnect the equipment until the problem is required for any message via a telephone fax machine unless such message clearly contains, in response to the telephone network or premises wiring...riques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada. 98 www.gateway.com On the computer or modem card is subject to state tariffs. To be connected to the telephone line. The telephone company may ...
...the sum of California to cause cancer, birth defects or reproductive harm. The telephone company may request that you disconnect the equipment until the problem is required for any message via a telephone fax machine unless such message clearly contains, in response to the telephone network or premises wiring...riques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada. 98 www.gateway.com On the computer or modem card is subject to state tariffs. To be connected to the telephone line. The telephone company may ...
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... support for 32 USB support for 32 pointer 28 moving 29 ports See connections power button 11 connector 13 Hibernate mode 11 indicator 11 source problems 22 Standby/Resume 11 troubleshooting 75 turning off computer 24 turning on computer 23 power button 11 printer default 75 inkjet 16 installing 32 laser...
... support for 32 USB support for 32 pointer 28 moving 29 ports See connections power button 11 connector 13 Hibernate mode 11 indicator 11 source problems 22 Standby/Resume 11 troubleshooting 75 turning off computer 24 turning on computer 23 power button 11 printer default 75 inkjet 16 installing 32 laser...