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Contents Chapter 1: About This Reference 1 About this guide 2 Accessing the online User Guide 2 Gateway contact information 3 Microsoft Certificate of Authenticity 3 Chapter 2: Checking Out Your Computer . . . . . 5 Front 6 Back 8 Chapter 3: Setting Up and Getting Started . . 11...chair 13 Sitting at your computer 13 Avoiding discomfort and injury from repetitive strain . . 14 Preparing power connections 14 Protecting from power source problems 14 Checking the voltage selection 15 Connecting to a broadband modem or network 15 Connecting a dial-up modem 16 Starting your computer 16 ...
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing the online User Guide 2 Gateway contact information 3 Microsoft Certificate of Authenticity 3 Chapter 2: Checking Out Your Computer . . . . . 5 Front 6 Back 8 Chapter 3: Setting Up and Getting Started . . 11...chair 13 Sitting at your computer 13 Avoiding discomfort and injury from repetitive strain . . 14 Preparing power connections 14 Protecting from power source problems 14 Checking the voltage selection 15 Connecting to a broadband modem or network 15 Connecting a dial-up modem 16 Starting your computer 16 ...
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... long enough to save your work and shut down your computer and peripheral devices by using a surge protector. Preparing power connections Protecting from power source problems Warning High voltages can increase to far above normal levels and cause data loss or system damage. If you have a telephone modem, use a surge protector...
... long enough to save your work and shut down your computer and peripheral devices by using a surge protector. Preparing power connections Protecting from power source problems Warning High voltages can increase to far above normal levels and cause data loss or system damage. If you have a telephone modem, use a surge protector...
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....gateway.com Using BigFix BigFix monitors your computer for problems and conflicts. Whenever BigFix detects a problem, it alerts you can use to open BigFix. It automatically gathers information about BigFix, click Help, then click Tutorial. Managing hard drive space Windows provides several utilities you by flashing the blue taskbar icon. To fix the problem...
....gateway.com Using BigFix BigFix monitors your computer for problems and conflicts. Whenever BigFix detects a problem, it alerts you can use to open BigFix. It automatically gathers information about BigFix, click Help, then click Tutorial. Managing hard drive space Windows provides several utilities you by flashing the blue taskbar icon. To fix the problem...
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...your computer several minutes. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found. 4 Correct any problems that you encounter hard drive problems. To check the hard drive for errors: 1 Click (Start) then click Computer. CHAPTER 5: Maintaining Your ... hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on -screen instructions. 66 If you probably want to check for errors, click Properties...
...your computer several minutes. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found. 4 Correct any problems that you encounter hard drive problems. To check the hard drive for errors: 1 Click (Start) then click Computer. CHAPTER 5: Maintaining Your ... hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on -screen instructions. 66 If you probably want to check for errors, click Properties...
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...discharge" on and while the modem cable, network cable, and power cord are connected. Type the keyword/phrase troubleshooting in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you are damaged • Liquid has been spilled into your ... While troubleshooting your computer, follow these things first: • Make sure that the power cord is connected to troubleshoot your computer problem if: • Power cords or plugs are correctly grounded before accessing internal components. The message may help .
...discharge" on and while the modem cable, network cable, and power cord are connected. Type the keyword/phrase troubleshooting in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you are damaged • Liquid has been spilled into your ... While troubleshooting your computer, follow these things first: • Make sure that the power cord is connected to troubleshoot your computer problem if: • Power cords or plugs are correctly grounded before accessing internal components. The message may help .
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... not be read by the CD or DVD drive. • If you are listed in cards See "Expansion cards" on page 92. www.gateway.com Troubleshooting Troubleshooting topics are trying to play a DVD, make sure that you have copy protection software. To identify your drive type, see "...Cleaning optical discs" on page 61. • Restart your computer restarts. You may be experiencing some temporary memory problems. Shut down and restart your computer. • Some music CDs have a DVD drive. Add-in alphabetical order. Make sure that the IDE controllers ...
... not be read by the CD or DVD drive. • If you are listed in cards See "Expansion cards" on page 92. www.gateway.com Troubleshooting Troubleshooting topics are trying to play a DVD, make sure that you have copy protection software. To identify your drive type, see "...Cleaning optical discs" on page 61. • Restart your computer restarts. You may be experiencing some temporary memory problems. Shut down and restart your computer. • Some music CDs have a DVD drive. Add-in alphabetical order. Make sure that the IDE controllers ...
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www.gateway.com Hard drive You see an "Insufficient disk space" error message • ..."disk error" error message • Eject the diskette from the hard drive using Disk Cleanup. For instructions on fixing hard drive problems, see "Deleting unnecessary files" on page 64. You see a "Data error" message • This may need to static ...on the hard drive. The hard drive cannot be the result of a defective area on page 93. To fix hard drive problems, run the error checking program. You see a "General failure reading drive C" error message • If a diskette is full...
www.gateway.com Hard drive You see an "Insufficient disk space" error message • ..."disk error" error message • Eject the diskette from the hard drive using Disk Cleanup. For instructions on fixing hard drive problems, see "Deleting unnecessary files" on page 64. You see a "Data error" message • This may need to static ...on the hard drive. The hard drive cannot be the result of a defective area on page 93. To fix hard drive problems, run the error checking program. You see a "General failure reading drive C" error message • If a diskette is full...
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... service provider (ISP) is plugged into the Ethernet network jack and not the modem jack. See your setup poster to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you do not have lost your Internet connection, or your ISP may be having technical... difficulties. Double-check the URL or try a different URL. Help For more information, "Modem (dial-up modem, make sure that you have a problem with your browser, then reconnect and open the browser.
... service provider (ISP) is plugged into the Ethernet network jack and not the modem jack. See your setup poster to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you do not have lost your Internet connection, or your ISP may be having technical... difficulties. Double-check the URL or try a different URL. Help For more information, "Modem (dial-up modem, make sure that you have a problem with your browser, then reconnect and open the browser.
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... computer, a progressive scan display device with a VGA input is best viewed on the video quality. Media Center This section only covers problems relating to the Gateway support Web Site at www.gateway.com. Let the keyboard dry before using it again. Help For more information about Windows Media Center, click Start, then click...
... computer, a progressive scan display device with a VGA input is best viewed on the video quality. Media Center This section only covers problems relating to the Gateway support Web Site at www.gateway.com. Let the keyboard dry before using it again. Help For more information about Windows Media Center, click Start, then click...
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... • S-Video-If your TV does not have more advanced features, produce a better quality picture, and support higher screen resolutions. www.gateway.com • Type of video cables can cause problems and affect the video quality. For a better picture on the video quality. The Media Center has two video outputs: • VGA..., and may need to lower the computer's screen resolution to 800 × 600 or 640 × 480. The display quality for optimal video quality. Gateway recommends using high-quality video cables that your TV includes a VGA port, connect the VGA cable from www...
... • S-Video-If your TV does not have more advanced features, produce a better quality picture, and support higher screen resolutions. www.gateway.com • Type of video cables can cause problems and affect the video quality. For a better picture on the video quality. The Media Center has two video outputs: • VGA..., and may need to lower the computer's screen resolution to 800 × 600 or 640 × 480. The display quality for optimal video quality. Gateway recommends using high-quality video cables that your TV includes a VGA port, connect the VGA cable from www...
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...To run the Memory Diagnostic Tool: • Click (Start), type Memory Diagnostic Tool, then press ENTER. Memory card reader Drive letters for problems. Your computer restarts and runs the memory diagnostics. Reboot your computer, and your computer. Memory Help For more information about manually updating the Program...8226; The memory card reader was temporarily uninstalled using the Remove Hardware icon in the Search Help box, then press ENTER. www.gateway.com You want to play recorded programs on any computer that your Internet account is set up and connected to inspect your online ...
...To run the Memory Diagnostic Tool: • Click (Start), type Memory Diagnostic Tool, then press ENTER. Memory card reader Drive letters for problems. Your computer restarts and runs the memory diagnostics. Reboot your computer, and your computer. Memory Help For more information about manually updating the Program...8226; The memory card reader was temporarily uninstalled using the Remove Hardware icon in the Search Help box, then press ENTER. www.gateway.com You want to play recorded programs on any computer that your Internet account is set up and connected to inspect your online ...
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...makes a difference. The telephone line may be with the modem at a lower connection speed. If you connect, call your telephone. www.gateway.com 4 Click the Dialing Rules tab, click the location from corrosion and all settings are correct. Make sure that all screws in your... different telephone number in the telephone wall jack are not using your telephone service and have the telephone line checked for line noise. The problem may be having technical difficulties. Line noise is on this line, call your house or a telephone line at a slower rate, abort ...
...makes a difference. The telephone line may be with the modem at a lower connection speed. If you connect, call your telephone. www.gateway.com 4 Click the Dialing Rules tab, click the location from corrosion and all settings are correct. Make sure that all screws in your... different telephone number in the telephone wall jack are not using your telephone service and have the telephone line checked for line noise. The problem may be having technical difficulties. Line noise is on this line, call your house or a telephone line at a slower rate, abort ...
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... telephone cables do not meet required cable standards and may not support 48K uploads. The Modem Properties dialog box opens. 88 Your ISP may cause problems with the modem connection. • Shut down and restart your computer • Make sure that the connections have a 56K modem • Current fax technology only...
... telephone cables do not meet required cable standards and may not support 48K uploads. The Modem Properties dialog box opens. 88 Your ISP may cause problems with the modem connection. • Shut down and restart your computer • Make sure that the connections have a 56K modem • Current fax technology only...
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.... Gateway provides everything you should create a set of the computer's software (also called recovering or restoring your system You can solve most conditions. For instructions, see "Adjusting the volume" on page 94. 93 Problem solving may also involve re-installing some or all of software ...and driver recovery discs as soon as possible. Caution To prepare your computer for software and device driver recovery" on page 30. • Make sure that the volume controls are turned up. www.gateway....
.... Gateway provides everything you should create a set of the computer's software (also called recovering or restoring your system You can solve most conditions. For instructions, see "Adjusting the volume" on page 94. 93 Problem solving may also involve re-installing some or all of software ...and driver recovery discs as soon as possible. Caution To prepare your computer for software and device driver recovery" on page 30. • Make sure that the volume controls are turned up. www.gateway....
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...Windows DVD, then recover your pre-installed software and device drivers using Gateway Recovery Center. 94 For instructions, see "Using Microsoft System Restore" on page 99. • If nothing else has solved the problem and you need to recover software that did not come pre-installed on... to follow that product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be solved by recovering the software and device drivers that you must have stopped working correctly. For instructions on reinstalling software and ...
...Windows DVD, then recover your pre-installed software and device drivers using Gateway Recovery Center. 94 For instructions, see "Using Microsoft System Restore" on page 99. • If nothing else has solved the problem and you need to recover software that did not come pre-installed on... to follow that product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be solved by recovering the software and device drivers that you must have stopped working correctly. For instructions on reinstalling software and ...
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... points. Type windows system restore in the Search Help box, then press ENTER. You can return to one of these restore points to -resolve software problems, you install software or device drivers. For instructions, see "Manually creating a restore point" on page 101. CHAPTER 6: Troubleshooting Using Microsoft System Restore Microsoft System Restore...
... points. Type windows system restore in the Search Help box, then press ENTER. You can return to one of these restore points to -resolve software problems, you install software or device drivers. For instructions, see "Manually creating a restore point" on page 101. CHAPTER 6: Troubleshooting Using Microsoft System Restore Microsoft System Restore...
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... drive, back them up now. 102 CHAPTER 6: Troubleshooting 2 On the left side of the other recovery options, you can access important files on your computer's problems are not solved by any pre-installed software and device drivers. If you may need to recover its factory condition. The restore point is called...
... drive, back them up now. 102 CHAPTER 6: Troubleshooting 2 On the left side of the other recovery options, you can access important files on your computer's problems are not solved by any pre-installed software and device drivers. If you may need to recover its factory condition. The restore point is called...
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...8226; The software publisher's Web site • See the troubleshooting section of this chapter. www.gateway.com Telephone support Before calling Gateway Customer Care If you have a technical problem with your computer, follow troubleshooting steps. 105 Warning To avoid bodily injury, do not attempt to... troubleshoot your computer problem if: • Power cords or plugs are plugged in securely. •...
...8226; The software publisher's Web site • See the troubleshooting section of this chapter. www.gateway.com Telephone support Before calling Gateway Customer Care If you have a technical problem with your computer, follow troubleshooting steps. 105 Warning To avoid bodily injury, do not attempt to... troubleshoot your computer problem if: • Power cords or plugs are plugged in securely. •...
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... answers to common problems. How to reach 800-846-2118 (US and Canada) Telephone numbers You can access the following services through your telephone to get answers to your computer. 605-232-2191 Sales, accounting, and warranty Get information about a non-tutorial technical support question. (See "Before calling Gateway Customer Care" on...
... answers to common problems. How to reach 800-846-2118 (US and Canada) Telephone numbers You can access the following services through your telephone to get answers to your computer. 605-232-2191 Sales, accounting, and warranty Get information about a non-tutorial technical support question. (See "Before calling Gateway Customer Care" on...
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...product. Excessive RENs on a telephone line may result in the devices not ringing in advance that temporary discontinuance of conformity Responsible party: Gateway, Inc. 7565 Irvine Center Drive Irvine, CA 92618 Phone: 800-846-2000 Caution Changes or modifications not expressly approved by the total...device is subject to the following two conditions: (1)this device may make changes in order for you disconnect the equipment until the problem is required for help. California Proposition 65 Warning Warning This product contains chemicals, including lead, known to the State of this ...
...product. Excessive RENs on a telephone line may result in the devices not ringing in advance that temporary discontinuance of conformity Responsible party: Gateway, Inc. 7565 Irvine Center Drive Irvine, CA 92618 Phone: 800-846-2000 Caution Changes or modifications not expressly approved by the total...device is subject to the following two conditions: (1)this device may make changes in order for you disconnect the equipment until the problem is required for help. California Proposition 65 Warning Warning This product contains chemicals, including lead, known to the State of this ...