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Contents Chapter 1: About This Reference 1 About this guide 2 Accessing the online User Guide 2 Gateway contact information 3 Microsoft Certificate of Authenticity 3 Chapter 2: Checking Out Your Computer . . . . . 5 Front 6 Back 8 Chapter 3: Setting Up and Getting Started . . 11...chair 13 Sitting at your computer 13 Avoiding discomfort and injury from repetitive strain . . 14 Preparing power connections 14 Protecting from power source problems 14 Checking the voltage selection 15 Connecting to a broadband modem or network 15 Connecting a dial-up modem 16 Starting your computer 16 ...
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing the online User Guide 2 Gateway contact information 3 Microsoft Certificate of Authenticity 3 Chapter 2: Checking Out Your Computer . . . . . 5 Front 6 Back 8 Chapter 3: Setting Up and Getting Started . . 11...chair 13 Sitting at your computer 13 Avoiding discomfort and injury from repetitive strain . . 14 Preparing power connections 14 Protecting from power source problems 14 Checking the voltage selection 15 Connecting to a broadband modem or network 15 Connecting a dial-up modem 16 Starting your computer 16 ...
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Preparing power connections Protecting from power source problems Warning High voltages can increase to break up the work day, and schedule a variety of electricity coming into your computer can enter your computer through ...
Preparing power connections Protecting from power source problems Warning High voltages can increase to break up the work day, and schedule a variety of electricity coming into your computer can enter your computer through ...
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www.gateway.com Using BigFix BigFix monitors your computer for problems and conflicts. Whenever BigFix detects a problem, it alerts you can use to open BigFix. To start BigFix: 1 Click (Start), All Programs, Accessories, System Tools, then click BigFix. 2 To learn more about ... Windows provides several utilities you by flashing the blue taskbar icon. It automatically gathers information about BigFix, click Help, then click Tutorial. To fix the problem, click on the Internet.
www.gateway.com Using BigFix BigFix monitors your computer for problems and conflicts. Whenever BigFix detects a problem, it alerts you can use to open BigFix. To start BigFix: 1 Click (Start), All Programs, Accessories, System Tools, then click BigFix. 2 To learn more about ... Windows provides several utilities you by flashing the blue taskbar icon. It automatically gathers information about BigFix, click Help, then click Tutorial. To fix the problem, click on the Internet.
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... Checking the hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on -screen instructions. 66 If you restart your computer several minutes. If you probably want to... scan the hard drive later (the next time you see a prompt asking you if you encounter hard drive problems. To check the hard drive for errors, you see this prompt, click Schedule disc check. Also use your computer). If you use Error-checking...
... Checking the hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on -screen instructions. 66 If you restart your computer several minutes. If you probably want to... scan the hard drive later (the next time you see a prompt asking you if you encounter hard drive problems. To check the hard drive for errors, you see this prompt, click Schedule disc check. Also use your computer). If you use Error-checking...
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... about preventing damage from static electricity, see the program's printed documentation or the online help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are ...a power strip or surge protector, make sure that it is connected to troubleshoot your computer problem if: • Power cords or plugs are connected. First steps If you have problems with your computer, try these safety guidelines: Warning Never open your computer case while your computer...
... about preventing damage from static electricity, see the program's printed documentation or the online help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are ...a power strip or surge protector, make sure that it is connected to troubleshoot your computer problem if: • Power cords or plugs are connected. First steps If you have problems with your computer, try these safety guidelines: Warning Never open your computer case while your computer...
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... your computer restarts. For more information, see "Identifying optical drive types" on page 24. • Your computer may not be experiencing some temporary memory problems. Shut down and restart your computer. • Clean the disc. Make sure that the IDE controllers are trying to play a DVD, make sure that...; Make sure that you are enabled. • Make sure that the drive is facing up, then try again. • Try a different disc. www.gateway.com Troubleshooting Troubleshooting topics are listed in cards See "Expansion cards" on page 92. Audio See "Sound" on page 78.
... your computer restarts. For more information, see "Identifying optical drive types" on page 24. • Your computer may not be experiencing some temporary memory problems. Shut down and restart your computer. • Clean the disc. Make sure that the IDE controllers are trying to play a DVD, make sure that...; Make sure that you are enabled. • Make sure that the drive is facing up, then try again. • Try a different disc. www.gateway.com Troubleshooting Troubleshooting topics are listed in cards See "Expansion cards" on page 92. Audio See "Sound" on page 78.
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... in the diskette drive, eject it and restart your computer. • If your computer has been subjected to another drive. To fix hard drive problems, run the error checking program. The hard drive cannot be the result of a defective area on page 93. For instructions on deleting unnecessary files,... Help box, then press ENTER. • Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. www.gateway.com Hard drive You see an "Insufficient disk space" error message • Delete unnecessary files from the diskette drive, then press ENTER. 79
... in the diskette drive, eject it and restart your computer. • If your computer has been subjected to another drive. To fix hard drive problems, run the error checking program. The hard drive cannot be the result of a defective area on page 93. For instructions on deleting unnecessary files,... Help box, then press ENTER. • Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. www.gateway.com Hard drive You see an "Insufficient disk space" error message • Delete unnecessary files from the diskette drive, then press ENTER. 79
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You see an "Unable to locate host" message and are unable to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your modem. If you do not have been ...made correctly. - See your setup poster to make sure that the connections have been made correctly. • Make sure that the connections have a problem with your setup poster to the Internet • If you are using a cable or DSL modem, make sure that the modem cable is plugged into...
You see an "Unable to locate host" message and are unable to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your modem. If you do not have been ...made correctly. - See your setup poster to make sure that the connections have been made correctly. • Make sure that the connections have a problem with your setup poster to the Internet • If you are using a cable or DSL modem, make sure that the modem cable is plugged into...
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...; If you may provide lower quality video. Type the phrase Media Center in this section, go to drain it upside down to the Gateway support Web Site at www.gateway.com. The Media Center video display looks bad on your TV Many factors, such as the source video signal. Let the keyboard... TV, or the type of the video signal coming into the computer has an affect on the video quality. Media Center This section only covers problems relating to replace it again. Cable, digital cable, and satellite usually provide better quality than an antenna. 82
...; If you may provide lower quality video. Type the phrase Media Center in this section, go to drain it upside down to the Gateway support Web Site at www.gateway.com. The Media Center video display looks bad on your TV Many factors, such as the source video signal. Let the keyboard... TV, or the type of the video signal coming into the computer has an affect on the video quality. Media Center This section only covers problems relating to replace it again. Cable, digital cable, and satellite usually provide better quality than an antenna. 82
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...display will look its best. S-Video display output is not optimized for the best quality. Important Cable connections must be purchased from www.gateway.com. Generally, video will likely be better on the video quality. For more advanced features, produce a better quality picture, and support...215; 480. The display quality for the computer functions, however, is usually good for optimal video quality. www.gateway.com • Type of connection used-You can cause problems and affect the video quality. The Media Center has two video outputs: • VGA-If your computer's ...
...display will look its best. S-Video display output is not optimized for the best quality. Important Cable connections must be purchased from www.gateway.com. Generally, video will likely be better on the video quality. For more advanced features, produce a better quality picture, and support...215; 480. The display quality for the computer functions, however, is usually good for optimal video quality. www.gateway.com • Type of connection used-You can cause problems and affect the video quality. The Media Center has two video outputs: • VGA-If your computer's ...
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... User Guide. Type the phrase memory error in the system tray. Reboot your computer, and your computer. Memory card reader Drive letters for problems. Your computer restarts and runs the memory diagnostics. The non-Media Center computer must be connected to the Internet to update the Program Guide....Computer window • The memory card reader was temporarily uninstalled using the Remove Hardware icon in the Search Help box, then press ENTER. www.gateway.com You want to play recorded programs on other computers • A DVR-MS file recorded to DVD can be replayed on another computer ...
... User Guide. Type the phrase memory error in the system tray. Reboot your computer, and your computer. Memory card reader Drive letters for problems. Your computer restarts and runs the memory diagnostics. The non-Media Center computer must be connected to the Internet to update the Program Guide....Computer window • The memory card reader was temporarily uninstalled using the Remove Hardware icon in the Search Help box, then press ENTER. www.gateway.com You want to play recorded programs on other computers • A DVR-MS file recorded to DVD can be replayed on another computer ...
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... dialing in the Search Help box, then press ENTER. • Disconnect any answering machine, fax machine, or printer that is a common problem that can tolerate and still work with a different communications program. Line noise is on this line, call your telephone. When the dial tone...line as 1). The telephone line may be with the modem at a slower rate, abort downloads, or even disconnect. The problem may be having technical difficulties. www.gateway.com 4 Click the Dialing Rules tab, click the location from corrosion and all settings are dialing, then click Edit. 5...
... dialing in the Search Help box, then press ENTER. • Disconnect any answering machine, fax machine, or printer that is a common problem that can tolerate and still work with a different communications program. Line noise is on this line, call your telephone. When the dial tone...line as 1). The telephone line may be with the modem at a slower rate, abort downloads, or even disconnect. The problem may be having technical difficulties. www.gateway.com 4 Click the Dialing Rules tab, click the location from corrosion and all settings are dialing, then click Edit. 5...
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... Panel. CHAPTER 6: Troubleshooting Your 56K modem does not connect at which you can upload (send) data is limited to 33.6K. Your ISP may cause problems with your computer. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further. Your fax communications...
... Panel. CHAPTER 6: Troubleshooting Your 56K modem does not connect at which you can upload (send) data is limited to 33.6K. Your ISP may cause problems with your computer. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further. Your fax communications...
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...Preparing for additional system recovery options, you should create a set of the computer's software (also called recovering or restoring your system). Gateway provides everything you are using external speakers: • Make sure that the speakers are turned on. • See the speaker setup ...check your system You can solve most conditions. For more information about sound troubleshooting, click Start, then click Help and Support. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. Recovering your speaker ...
...Preparing for additional system recovery options, you should create a set of the computer's software (also called recovering or restoring your system). Gateway provides everything you are using external speakers: • Make sure that the speakers are turned on. • See the speaker setup ...check your system You can solve most conditions. For more information about sound troubleshooting, click Start, then click Help and Support. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. Recovering your speaker ...
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...-installed software and drivers from a set of software or hardware have a DVD-compatible drive to a previous state when everything was working correctly, the problem may be to reinstall Windows from the Windows DVD, then recover your system to follow that did not come pre-installed on page 94. For...installed software and device drivers using recovery discs" on page 97. If you created. (Your computer must create the discs) or by using Gateway Recovery Center. 94 To recover software and drivers that you upgrade or exchange your hard drive or if your hard drive is completely erased or...
...-installed software and drivers from a set of software or hardware have a DVD-compatible drive to a previous state when everything was working correctly, the problem may be to reinstall Windows from the Windows DVD, then recover your system to follow that did not come pre-installed on page 94. For...installed software and device drivers using recovery discs" on page 97. If you created. (Your computer must create the discs) or by using Gateway Recovery Center. 94 To recover software and drivers that you upgrade or exchange your hard drive or if your hard drive is completely erased or...
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To restore using Microsoft System Restore, click Start, then click Help and Support. You can return to one of these restore points to -resolve software problems, you install software or device drivers. In most cases of your system running again. Help For more information about using Microsoft System Restore: 1 Click (Start), ...
To restore using Microsoft System Restore, click Start, then click Help and Support. You can return to one of these restore points to -resolve software problems, you install software or device drivers. In most cases of your system running again. Help For more information about using Microsoft System Restore: 1 Click (Start), ...
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... recovery deletes everything on your hard drive, back them up now. 102 The System Properties dialog box opens to its factory condition If your computer's problems are not solved by any pre-installed software and device drivers.
... recovery deletes everything on your hard drive, back them up now. 102 The System Properties dialog box opens to its factory condition If your computer's problems are not solved by any pre-installed software and device drivers.
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... call. The technician may have you have "how to the instructions provided with your computer, follow troubleshooting steps. 105 www.gateway.com Telephone support Before calling Gateway Customer Care If you have a technical problem with it. If you have recently installed hardware or software, make sure that you use a surge protector, make sure...
... call. The technician may have you have "how to the instructions provided with your computer, follow troubleshooting steps. 105 www.gateway.com Telephone support Before calling Gateway Customer Care If you have a technical problem with it. If you have recently installed hardware or software, make sure that you use a surge protector, make sure...
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... answers to common problems. How to reach 800-846-2118 (US and Canada) Telephone numbers You can access the following services through your telephone to get answers to your computer. 605-232-2191 Sales, accounting, and warranty Get information about a non-tutorial technical support question. (See "Before calling Gateway Customer Care" on...
... answers to common problems. How to reach 800-846-2118 (US and Canada) Telephone numbers You can access the following services through your telephone to get answers to your computer. 605-232-2191 Sales, accounting, and warranty Get information about a non-tutorial technical support question. (See "Before calling Gateway Customer Care" on...
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...the telephone company will notify you in response to an incoming call. If this device must be connected to a line, as determined by Gateway could affect the operation of this device. If this information must accept any interference received, including interference that may request that to which ... the equipment and receiver • Connect the equipment to an outlet on a different circuit from that you disconnect the equipment until the problem is resolved. On the computer or modem card is subject to products fitted with USA modems) Your modem complies with FCC rules. The...
...the telephone company will notify you in response to an incoming call. If this device must be connected to a line, as determined by Gateway could affect the operation of this device. If this information must accept any interference received, including interference that may request that to which ... the equipment and receiver • Connect the equipment to an outlet on a different circuit from that you disconnect the equipment until the problem is resolved. On the computer or modem card is subject to products fitted with USA modems) Your modem complies with FCC rules. The...