Operator's Guide
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...Rotating a Scanned Page 256 Adding a Scanned Page 257 Deleting a Scanned Page 258 4.11 Checking the User Log 259 4.12 Maintenance 261 Chapter 5 Scanner Care 263 5.1 Cleaning 264 5.1.1 5.1.2 Cleaning Materials 264 Which Parts and When 265 5.2 Cleaning the ADF 266 5.2.1 Cleaning the ADF 266 5.3 ... Replacing Parts 273 5.5.1 5.5.2 Replacing the Pad Assembly 275 Replacing the Pick Roller 276 5.6 Performing a Scan Test 280 Chapter 6 Troubleshooting 283 6.1 Removing Jammed Documents 284 6.2 Dealing with Detached Keycaps 288 Network Scanner fi-6000NS Operator's Guide vii
...Rotating a Scanned Page 256 Adding a Scanned Page 257 Deleting a Scanned Page 258 4.11 Checking the User Log 259 4.12 Maintenance 261 Chapter 5 Scanner Care 263 5.1 Cleaning 264 5.1.1 5.1.2 Cleaning Materials 264 Which Parts and When 265 5.2 Cleaning the ADF 266 5.2.1 Cleaning the ADF 266 5.3 ... Replacing Parts 273 5.5.1 5.5.2 Replacing the Pad Assembly 275 Replacing the Pick Roller 276 5.6 Performing a Scan Test 280 Chapter 6 Troubleshooting 283 6.1 Removing Jammed Documents 284 6.2 Dealing with Detached Keycaps 288 Network Scanner fi-6000NS Operator's Guide vii
Operator's Guide
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... Connection Troubleshooting 290 6.4 Other Troubleshooting 305 6.5 Points to Check before contacting your FUJITSU scanner dealer, and help on how to check device labels. For details of error messages which may appear during administrator setting procedures, refer to check before Contacting Your FUJITSU Scanner Dealer 308 6.6 Checking the Scanner Labels 311 6.7 Pre-Maintenance Preparations 312 Network Scanner fi-6000NS Operator's Guide...
... Connection Troubleshooting 290 6.4 Other Troubleshooting 305 6.5 Points to Check before contacting your FUJITSU scanner dealer, and help on how to check device labels. For details of error messages which may appear during administrator setting procedures, refer to check before Contacting Your FUJITSU Scanner Dealer 308 6.6 Checking the Scanner Labels 311 6.7 Pre-Maintenance Preparations 312 Network Scanner fi-6000NS Operator's Guide...
Operator's Guide
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... it. ments. 4. Holding both sides to close 6 Network Scanner fi-6000NS Operator's Guide 285 can cause document jams. Check the docu- If not completely closed . You should be removed from the document before starting a scan. • Take care not to its original position. 3. Any staples, clips, etc. Troubleshooting Hold both sides of the top cover, return...
... it. ments. 4. Holding both sides to close 6 Network Scanner fi-6000NS Operator's Guide 285 can cause document jams. Check the docu- If not completely closed . You should be removed from the document before starting a scan. • Take care not to its original position. 3. Any staples, clips, etc. Troubleshooting Hold both sides of the top cover, return...
Operator's Guide
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Cross section Documents Pick roller 6 Troubleshooting Network Scanner fi-6000NS Operator's Guide 287 Load the documents into the ADF paper chute, as shown in the following diagram. 6.1 Removing Jammed Documents 3.
Cross section Documents Pick roller 6 Troubleshooting Network Scanner fi-6000NS Operator's Guide 287 Load the documents into the ADF paper chute, as shown in the following diagram. 6.1 Removing Jammed Documents 3.
Operator's Guide
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Fit the keycap back onto its original location and push it down until it clicks into catch notches 6 Network Scanner fi-6000NS Operator's Guide 289 Push straight down until it clicks into place. Keycap Troubleshooting If the detached keycap has a wire brace, reattach the wire to the keyboard, align HINT the keycap over the middle of the wire, and push the keycap down Wire brace Protruding catch Keycap underside Clip wire ends into place. 6.2 Dealing with Detached Keycaps 3.
Fit the keycap back onto its original location and push it down until it clicks into catch notches 6 Network Scanner fi-6000NS Operator's Guide 289 Push straight down until it clicks into place. Keycap Troubleshooting If the detached keycap has a wire brace, reattach the wire to the keyboard, align HINT the keycap over the middle of the wire, and push the keycap down Wire brace Protruding catch Keycap underside Clip wire ends into place. 6.2 Dealing with Detached Keycaps 3.
Operator's Guide
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... the LAN cable and try again. OK: Connection is faulty. 6.3 Network Connection Troubleshooting A results screen similar to 99% loss)" NG There may have become discon- Check the status of a server by its IP address" (page 298) for further solutions. Network Scanner fi-6000NS Operator's Guide 291 Result Connection status Action "Ping statistics" shows "Lost...
... the LAN cable and try again. OK: Connection is faulty. 6.3 Network Connection Troubleshooting A results screen similar to 99% loss)" NG There may have become discon- Check the status of a server by its IP address" (page 298) for further solutions. Network Scanner fi-6000NS Operator's Guide 291 Result Connection status Action "Ping statistics" shows "Lost...
Operator's Guide
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... status The information shown is not all OK None Action 6 valid. A "Network Status" screen similar to the DHCP server is correct. Network Scanner fi-6000NS Operator's Guide 293 6.3 Network Connection Troubleshooting ■ Checking the network operating status Check the network status. The information shown is all valid. The server may not be operating normally...
... status The information shown is not all OK None Action 6 valid. A "Network Status" screen similar to the DHCP server is correct. Network Scanner fi-6000NS Operator's Guide 293 6.3 Network Connection Troubleshooting ■ Checking the network operating status Check the network status. The information shown is all valid. The server may not be operating normally...
Operator's Guide
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...try again. The computer did not resync because no time data was too big. 6 OK: Connection is correct. Troubleshooting System time synchronization NG Refer to local computer... Sending resync command to acquire the date and time from a higher level...The specified NTP server cannot provide a trusted date and time. Network Scanner fi-6000NS Operator's Guide 295 OK None System time synchronization NG Try the following outcomes are possible: 6.3 Network Connection Troubleshooting Message Connection status Action System time has been successfully synchronized. for errors...
...try again. The computer did not resync because no time data was too big. 6 OK: Connection is correct. Troubleshooting System time synchronization NG Refer to local computer... Sending resync command to acquire the date and time from a higher level...The specified NTP server cannot provide a trusted date and time. Network Scanner fi-6000NS Operator's Guide 295 OK None System time synchronization NG Try the following outcomes are possible: 6.3 Network Connection Troubleshooting Message Connection status Action System time has been successfully synchronized. for errors...
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... the SMTP server from other personal computers in the network. • If only the scanner's network connection is faulty. OK: Connection is running properly. Troubleshooting 6 Network Scanner fi-6000NS Operator's Guide 297 Check if an e-mail can be sent. 6.3 Network Connection Troubleshooting Message Test e-mail could not be sent to the address from another machine in...
... the SMTP server from other personal computers in the network. • If only the scanner's network connection is faulty. OK: Connection is running properly. Troubleshooting 6 Network Scanner fi-6000NS Operator's Guide 297 Check if an e-mail can be sent. 6.3 Network Connection Troubleshooting Message Test e-mail could not be sent to the address from another machine in...
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... screen, check that it will be unusable. Network Scanner fi-6000NS Operator's Guide 299 If a duplicate IP address connection from another host or communication device exists, pull out its LAN cable and restart 6 the server. 5 Access is rebooted. device, then even if the other device has Troubleshooting been given a different IP address the server...
... screen, check that it will be unusable. Network Scanner fi-6000NS Operator's Guide 299 If a duplicate IP address connection from another host or communication device exists, pull out its LAN cable and restart 6 the server. 5 Access is rebooted. device, then even if the other device has Troubleshooting been given a different IP address the server...
Operator's Guide
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... printer shared name has been changed. 3 The specified network printer path is invalid. Check the shared name on the print server. Troubleshooting No. Contact the administrator to set in "Failure to connect to print on the print server. No. Problem 1 The Windows XP...The specified network printer path is invalid. For more details, refer to add a network printer, and the printer manual before hand. Network Scanner fi-6000NS Operator's Guide 301 Also, refer to how to set printer settings, how to "3.6.8 Setting the Network Printers" (page 87). Check that...
... printer shared name has been changed. 3 The specified network printer path is invalid. Check the shared name on the print server. Troubleshooting No. Contact the administrator to set in "Failure to connect to print on the print server. No. Problem 1 The Windows XP...The specified network printer path is invalid. For more details, refer to add a network printer, and the printer manual before hand. Network Scanner fi-6000NS Operator's Guide 301 Also, refer to how to set printer settings, how to "3.6.8 Setting the Network Printers" (page 87). Check that...
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...Troubleshooting No. Problem Action 4 In Microsoft® Internet Explorer, in standby mode. rity] tab, the security level for your LAN (These settings will be connected using the scanner name, "Tools" menu, "Internet Options", [Secu- scanner will be an intranet connec- After the above settings have been per- Network Scanner fi-6000NS...When connecting using the Internet Zone. This scanner is set to "Medium". • In the [Security] tab, click the [Custom Troubleshooting Level] button. tion. If the last time the scanner power was turned off was due to ...
...Troubleshooting No. Problem Action 4 In Microsoft® Internet Explorer, in standby mode. rity] tab, the security level for your LAN (These settings will be connected using the scanner name, "Tools" menu, "Internet Options", [Secu- scanner will be an intranet connec- After the above settings have been per- Network Scanner fi-6000NS...When connecting using the Internet Zone. This scanner is set to "Medium". • In the [Security] tab, click the [Custom Troubleshooting Level] button. tion. If the last time the scanner power was turned off was due to ...
Operator's Guide
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...Troubleshooting Scanning does not Has the document been loaded cor- 6.4 Other Troubleshooting 6.4 Other Troubleshooting This section describes problems that may occur during scanning and gives information on how to the scanner? Problem Check item Suggestion Scanner cannot be solved after consulting the troubleshooting...Scan Viewer" screen • "Scan Test" screen Network Scanner fi-6000NS Operator's Guide 305 If the problem persists, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Is the button displayed on again. Before ...
...Troubleshooting Scanning does not Has the document been loaded cor- 6.4 Other Troubleshooting 6.4 Other Troubleshooting This section describes problems that may occur during scanning and gives information on how to the scanner? Problem Check item Suggestion Scanner cannot be solved after consulting the troubleshooting...Scan Viewer" screen • "Scan Test" screen Network Scanner fi-6000NS Operator's Guide 305 If the problem persists, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Is the button displayed on again. Before ...
Operator's Guide
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.... 6 Network Scanner fi-6000NS Operator's Guide 307 6.4 Other Troubleshooting Problem Check item Suggestion The "Keyboard error or not keyboard present" message is enough space in the drive on again. Troubleshooting No response from the scanner, wait at "Printing scan data to ...". enter key after pressing [Save] on the screen. If the problem persists, contact your FUJITSU scanner dealer...
.... 6 Network Scanner fi-6000NS Operator's Guide 307 6.4 Other Troubleshooting Problem Check item Suggestion The "Keyboard error or not keyboard present" message is enough space in the drive on again. Troubleshooting No response from the scanner, wait at "Printing scan data to ...". enter key after pressing [Save] on the screen. If the problem persists, contact your FUJITSU scanner dealer...
Operator's Guide
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6.5 Points to Check before Contacting Your FUJITSU Scanner Dealer 6.5.2 Error Status ■ Problem when connecting to the scanner via personal computer Info OS (Windows) Web browser Displayed error message Findings ■ Document feed trouble Info Document type Main purpose of use Findings Troubleshooting 6 Last cleaned on Year Month Day Consumables last replaced on Year Month Day Error message details Network Scanner fi-6000NS Operator's Guide 309
6.5 Points to Check before Contacting Your FUJITSU Scanner Dealer 6.5.2 Error Status ■ Problem when connecting to the scanner via personal computer Info OS (Windows) Web browser Displayed error message Findings ■ Document feed trouble Info Document type Main purpose of use Findings Troubleshooting 6 Last cleaned on Year Month Day Consumables last replaced on Year Month Day Error message details Network Scanner fi-6000NS Operator's Guide 309
Operator's Guide
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Label A Label B • Label A (example): Contains various scanner information. • Label B (example): Indicates the various standards that the scanner conforms to check the scanner's two information labels. The following diagrams show where the labels are located on how to . 6 Troubleshooting Network Scanner fi-6000NS Operator's Guide 311 6.6 Checking the Scanner Labels 6.6 Checking the Scanner Labels This section provides help on the scanner.
Label A Label B • Label A (example): Contains various scanner information. • Label B (example): Indicates the various standards that the scanner conforms to check the scanner's two information labels. The following diagrams show where the labels are located on how to . 6 Troubleshooting Network Scanner fi-6000NS Operator's Guide 311 6.6 Checking the Scanner Labels 6.6 Checking the Scanner Labels This section provides help on the scanner.
Operator's Guide
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...No action required. Load the document to "5.5 Replacing Parts" (page 273). C Network Scanner fi-6000NS Operator's Guide 355 Load the document into the ADF, making sure the side guides are deleted. Document not found. For details, ...refer to prevent any space between the side guides and the edges of user data stores has reached the maximum allowed. Number of the documents. "6.3 Network Connection Troubleshooting...
...No action required. Load the document to "5.5 Replacing Parts" (page 273). C Network Scanner fi-6000NS Operator's Guide 355 Load the document into the ADF, making sure the side guides are deleted. Document not found. For details, ...refer to prevent any space between the side guides and the edges of user data stores has reached the maximum allowed. Number of the documents. "6.3 Network Connection Troubleshooting...
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... help . [alphanumeric eight digits] If the problem persists, the administrator should contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Contact a system administrator to have the network settings checked. C Network Scanner fi-6000NS Operator's Guide 371 An error has occurred. "6.3 Network Connection Troubleshooting" (page 290) • The server is available. An error has occurred. If...
... help . [alphanumeric eight digits] If the problem persists, the administrator should contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Contact a system administrator to have the network settings checked. C Network Scanner fi-6000NS Operator's Guide 371 An error has occurred. "6.3 Network Connection Troubleshooting" (page 290) • The server is available. An error has occurred. If...
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"6.3 Network Connection Troubleshooting" (page 290) • The server is busy. Number of network path connections has reached the maximum allowed. C Network Scanner fi-6000NS Operator's Guide 375 Code 110B0004 110B0100 110D0001 110D0002 110D0005 110D0006 110D0007 110D0008 Message Action LDAP server is not working. Try the following:... check whether the LDAP server is available. No more may Check that the LDAP server is be specified. "6.3 Network Connection Troubleshooting" (page 290) • Contact a system administrator to be overwritten may be in use elsewhere.
"6.3 Network Connection Troubleshooting" (page 290) • The server is busy. Number of network path connections has reached the maximum allowed. C Network Scanner fi-6000NS Operator's Guide 375 Code 110B0004 110B0100 110D0001 110D0002 110D0005 110D0006 110D0007 110D0008 Message Action LDAP server is not working. Try the following:... check whether the LDAP server is available. No more may Check that the LDAP server is be specified. "6.3 Network Connection Troubleshooting" (page 290) • Contact a system administrator to be overwritten may be in use elsewhere.
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...properly. • Contact a system administrator to check that the specified e-mail destination address is working properly. C Network Scanner fi-6000NS Operator's Guide 377 "From" address was rejected by Contact a system administrator to check the maximum e-mail size allowed ...e-mail. "4.8.8 Compression" (page 241) If the problem persists, contact a system administrator to server when sending e-mail. "6.3 Network Connection Troubleshooting" (page 290) • Contact a system administrator to check that the specified e-mail source address is authorized for use on the server...
...properly. • Contact a system administrator to check that the specified e-mail destination address is working properly. C Network Scanner fi-6000NS Operator's Guide 377 "From" address was rejected by Contact a system administrator to check the maximum e-mail size allowed ...e-mail. "4.8.8 Compression" (page 241) If the problem persists, contact a system administrator to server when sending e-mail. "6.3 Network Connection Troubleshooting" (page 290) • Contact a system administrator to check that the specified e-mail source address is authorized for use on the server...