Setup Guide
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... the Network Cable (Optional 6 Connect the Power Cable 7 Set Up the Wireless Keyboard and Mouse (Optional 7 Press the Power Button 8 Windows Vista® Setup 9 Connect to the Internet (Optional 9 Using Your Studio One 12 Front View Features 12 Left Side Features 14 Back Panel Features 16 Locating the Service Tag 17 Using the... Touch Screen Problems 23 Wireless Keyboard or Mouse Problems 24 Network Problems 25 Power Problems 26 Memory Problems 27 Lockups and Software Problems 27 Using Support Tools 30 Dell Support Center 30 Beep Codes 30 System Messages 31 3
... the Network Cable (Optional 6 Connect the Power Cable 7 Set Up the Wireless Keyboard and Mouse (Optional 7 Press the Power Button 8 Windows Vista® Setup 9 Connect to the Internet (Optional 9 Using Your Studio One 12 Front View Features 12 Left Side Features 14 Back Panel Features 16 Locating the Service Tag 17 Using the... Touch Screen Problems 23 Wireless Keyboard or Mouse Problems 24 Network Problems 25 Power Problems 26 Memory Problems 27 Lockups and Software Problems 27 Using Support Tools 30 Dell Support Center 30 Beep Codes 30 System Messages 31 3
Setup Guide
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Contents Hardware Troubleshooter 32 Dell Diagnostics 33 System Recovery Options 35 System Restore 35 Dell Factory Image Restore 36 Operating System Reinstallation 38 Getting Help 40 Technical Support and Customer Service 41 DellConnect 41 Online Services 41 Automated Order-Status Service 42 Returning Items for Repair Under Warranty or for Credit 42 Before You Call 43 Contacting Dell 44 Finding More Information and Resources 46 Specifications 48 Appendix 53 Macrovision Product Notice 53 Index 54 4
Contents Hardware Troubleshooter 32 Dell Diagnostics 33 System Recovery Options 35 System Restore 35 Dell Factory Image Restore 36 Operating System Reinstallation 38 Getting Help 40 Technical Support and Customer Service 41 DellConnect 41 Online Services 41 Automated Order-Status Service 42 Returning Items for Repair Under Warranty or for Credit 42 Before You Call 43 Contacting Dell 44 Finding More Information and Resources 46 Specifications 48 Appendix 53 Macrovision Product Notice 53 Index 54 4
Setup Guide
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... with your computer. 7 If you have special features which are synced and ready to use with your computer. Connect the Power Cable Setting Up Your Studio One Set Up the Wireless Keyboard and Mouse (Optional) Your Studio One supports a special wireless (non-Bluetooth) keyboard and mouse which may not be available on page 24.
... with your computer. 7 If you have special features which are synced and ready to use with your computer. Connect the Power Cable Setting Up Your Studio One Set Up the Wireless Keyboard and Mouse (Optional) Your Studio One supports a special wireless (non-Bluetooth) keyboard and mouse which may not be available on page 24.
Setup Guide
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...USB modem (optional) and to your wireless router. Your computer does not have an integrated modem. Before you can purchase one from the Dell website at the time of your original order you can use your wireless Internet connection, you need to connect to the... modem connections. Wireless LAN support requires optional internal components that provide Internet access using a dial-up service with your router. An optional USB modem must be installed in "Setting Up Your Internet Connection" on decisions made at dell.com. Setting Up Your Studio One • Dial-up your ...
...USB modem (optional) and to your wireless router. Your computer does not have an integrated modem. Before you can purchase one from the Dell website at the time of your original order you can use your wireless Internet connection, you need to connect to the... modem connections. Wireless LAN support requires optional internal components that provide Internet access using a dial-up service with your router. An optional USB modem must be installed in "Setting Up Your Internet Connection" on decisions made at dell.com. Setting Up Your Studio One • Dial-up your ...
Setup Guide
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...) CDs and DVDs. Using Your Studio One 7 Computer stand - To view the Service Tag/Express Service Code tilt the display by 40°. 3 Camera/microphone (optional) - Use the stand to tilt the display to the computer; Use this code when you access the Dell Support website or contact technical support. 13 it is located on...
...) CDs and DVDs. Using Your Studio One 7 Computer stand - To view the Service Tag/Express Service Code tilt the display by 40°. 3 Camera/microphone (optional) - Use the stand to tilt the display to the computer; Use this code when you access the Dell Support website or contact technical support. 13 it is located on...
Setup Guide
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...via Help or at support.dell.com. 18 You can upload videos to YouTube when connected to follow or download. • Help - These notes will appear on your Studio One converts your computer or play lists, and browse through your system starts up. Play select Windows games using this ...software. • Games - Dell Touch Zone To launch the Dell Touch Zone software click Start →Dell Touch Zone. Play music, create play...
...via Help or at support.dell.com. 18 You can upload videos to YouTube when connected to follow or download. • Help - These notes will appear on your Studio One converts your computer or play lists, and browse through your system starts up. Play select Windows games using this ...software. • Games - Dell Touch Zone To launch the Dell Touch Zone software click Start →Dell Touch Zone. Play music, create play...
Setup Guide
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... logging into a Windows account or into secure websites). Your optical drive may have the optional camera. Optional software applications enable you have the FastAccess facial recognition feature. Using Your Studio One Software Features NOTE: For more information, click Start → Programs→ FastAccess. NOTE: This software feature is selected at support.dell.com. Check your...
... logging into a Windows account or into secure websites). Your optical drive may have the optional camera. Optional software applications enable you have the FastAccess facial recognition feature. Using Your Studio One Software Features NOTE: For more information, click Start → Programs→ FastAccess. NOTE: This software feature is selected at support.dell.com. Check your...
Setup Guide
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... the application. Solving Problems This section provides troubleshooting information for your problem using the following guidelines, see "Using Support Tools" on page 30 or "Contacting Dell" on screen) and wipe the surface and sides of the touch screen to wipe the touch screen. 3. To enable multi-touch features, click the Multi-...
... the application. Solving Problems This section provides troubleshooting information for your problem using the following guidelines, see "Using Support Tools" on page 30 or "Contacting Dell" on screen) and wipe the surface and sides of the touch screen to wipe the touch screen. 3. To enable multi-touch features, click the Multi-...
Setup Guide
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...and to the same electrical outlet. Click Applications. 3. Some possible causes of memory supported by your computer, see "Specifications" on page 48. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 33). Lockups and Software Problems If the computer does not start... • Multiple power strips connected to the electrical outlet. Press simultaneously. 2. For assistance, contact Dell (see "Contacting Dell" on page 44). • Run Dell Diagnostics (see if that is supported by your computer. End the program: 1. Click the program that resolves the problem. • ...
...and to the same electrical outlet. Click Applications. 3. Some possible causes of memory supported by your computer, see "Specifications" on page 48. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 33). Lockups and Software Problems If the computer does not start... • Multiple power strips connected to the electrical outlet. Press simultaneously. 2. For assistance, contact Dell (see "Contacting Dell" on page 44). • Run Dell Diagnostics (see if that is supported by your computer. End the program: 1. Click the program that resolves the problem. • ...
Setup Guide
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For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com. The home page provides links to access: • Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows Vista®) • Alerts (technical support alerts relevant to run the application. Click the icon in the taskbar to...
For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com. The home page provides links to access: • Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows Vista®) • Alerts (technical support alerts relevant to run the application. Click the icon in the taskbar to...
Setup Guide
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...One beep - Three beeps - Two beeps - If the computer starts normally, reinstall an additional module. System Messages If your computer has an issue or error, it may display a system message that was running 31 Using Support Tools NOTE: To replace parts see the Service Manual on the Dell Support website at support.dell....com). • Verify that the memory modules you are installing are compatible with your computer. • If the problem persists, contact Dell (see "Contacting Dell" on page 44). Four beeps ...
...One beep - Three beeps - Two beeps - If the computer starts normally, reinstall an additional module. System Messages If your computer has an issue or error, it may display a system message that was running 31 Using Support Tools NOTE: To replace parts see the Service Manual on the Dell Support website at support.dell....com). • Verify that the memory modules you are installing are compatible with your computer. • If the problem persists, contact Dell (see "Contacting Dell" on page 44). Four beeps ...
Setup Guide
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...44 for assistance. Use an external power source to resolve the incompatibility. See "Contacting Dell" on page 44 for the same error. Previous attempts at support.dell.com or see "Contacting Dell" on page 44 for assistance. Hard-disk drive failure - Possible hard disk drive ...of them. The computer failed to function properly. CPU fan has failed. See "Contacting Dell" on the Dell Support website at booting this checkpoint and contact Dell Technical Support - See "Contacting Dell" on the system board might be malfunctioning or there may be a system board failure....
...44 for assistance. Use an external power source to resolve the incompatibility. See "Contacting Dell" on page 44 for the same error. Previous attempts at support.dell.com or see "Contacting Dell" on page 44 for assistance. Hard-disk drive failure - Possible hard disk drive ...of them. The computer failed to function properly. CPU fan has failed. See "Contacting Dell" on the Dell Support website at booting this checkpoint and contact Dell Technical Support - See "Contacting Dell" on the system board might be malfunctioning or there may be a system board failure....
Setup Guide
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...results, select the option that is located on a hidden diagnostic utility partition on page 44. 1. Turn on Dell computers. NOTE: Dell Diagnostics works only on (or restart) your computer. Using Support Tools See the System Setup section in the Service Manual to review your computer, perform the checks in "...Lockups and Software Problems" on page 27 and run the Dell Diagnostics before you want to test displays in the search...
...results, select the option that is located on a hidden diagnostic utility partition on page 44. 1. Turn on Dell computers. NOTE: Dell Diagnostics works only on (or restart) your computer. Using Support Tools See the System Setup section in the Service Manual to review your computer, perform the checks in "...Lockups and Software Problems" on page 27 and run the Dell Diagnostics before you want to test displays in the search...
Setup Guide
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Using Support Tools 3. NOTE: If you wait too long and the operating system logo appears, continue to proceed. 6. When the DELL logo appears, press immediately. When the...Select Run the 32 Bit Dell Diagnostics from the boot menu and press . If multiple versions are listed, select the version appropriate for one time only. Starting Dell Diagnostics From the Drivers and...the numbered list. When the Dell Diagnostics Main Menu appears, select the test you see the Microsoft® Windows® desktop; NOTE: If you want to start the Dell Diagnostics from the Drivers and Utilities...
Using Support Tools 3. NOTE: If you wait too long and the operating system logo appears, continue to proceed. 6. When the DELL logo appears, press immediately. When the...Select Run the 32 Bit Dell Diagnostics from the boot menu and press . If multiple versions are listed, select the version appropriate for one time only. Starting Dell Diagnostics From the Drivers and...the numbered list. When the Dell Diagnostics Main Menu appears, select the test you see the Microsoft® Windows® desktop; NOTE: If you want to start the Dell Diagnostics from the Drivers and Utilities...
Setup Guide
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...-click the Express Service Code icon, and follow the directions. Call your local Dell representative for a more extensive list of Dell Support online. 5. Use Dell's extensive suite of the following steps to the proper support personnel. NOTE: Call Dell Support from a telephone near or at Dell Support (support.dell.com) for procedures on availability. 40 If you with any necessary procedures...
...-click the Express Service Code icon, and follow the directions. Call your local Dell representative for a more extensive list of Dell Support online. 5. Use Dell's extensive suite of the following steps to the proper support personnel. NOTE: Call Dell Support from a telephone near or at Dell Support (support.dell.com) for procedures on availability. 40 If you with any necessary procedures...
Setup Guide
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... (Canada only) You can learn about Dell hardware. Getting Help Technical Support and Customer Service Dell's support service is a simple online access tool that allows a Dell service and support associate to access your computer through the following websites and e-mail addresses: Dell Support websites • support.dell.com • support.jp.dell.com (Japan only) • support.euro.dell.com (Europe only) 41 DellConnect...
... (Canada only) You can learn about Dell hardware. Getting Help Technical Support and Customer Service Dell's support service is a simple online access tool that allows a Dell service and support associate to access your computer through the following websites and e-mail addresses: Dell Support websites • support.dell.com • support.jp.dell.com (Japan only) • support.euro.dell.com (Europe only) 41 DellConnect...
Setup Guide
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... address as follows: 1. Returning Items for Repair Under Warranty or for Credit Prepare all items being returned, whether for your region or to speak to support.dell.com). Automated Order-Status Service To check on the status of an order or if you call for repair or credit, as your order, such...
... address as follows: 1. Returning Items for Repair Under Warranty or for Credit Prepare all items being returned, whether for your region or to speak to support.dell.com). Automated Order-Status Service To check on the status of an order or if you call for repair or credit, as your order, such...
Setup Guide
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...keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at Dell's receiving dock and returned to fill out the following Diagnostic Checklist. The code helps Dell's automated-support telephone system direct your call from a telephone at or near the computer. You... may also be asked to Dell. If possible, turn on your Service Tag (located on ) if ...
...keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at Dell's receiving dock and returned to fill out the following Diagnostic Checklist. The code helps Dell's automated-support telephone system direct your call from a telephone at or near the computer. You... may also be asked to Dell. If possible, turn on your Service Tag (located on ) if ...
Setup Guide
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Otherwise, record the contents of each file. Availability varies by Dell support technician): • Operating system and version: • Devices: • Expansion cards: • Are you performed: Contacting Dell For customers in your area. To view the Service Tag tilt the display ...Programs and versions: See your operating system documentation to 44 a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of the computer's start-up files. Dell provides several online and telephonebased support and service options.
Otherwise, record the contents of each file. Availability varies by Dell support technician): • Operating system and version: • Devices: • Expansion cards: • Are you performed: Contacting Dell For customers in your area. To view the Service Tag tilt the display ...Programs and versions: See your operating system documentation to 44 a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of the computer's start-up files. Dell provides several online and telephonebased support and service options.
Setup Guide
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Choose the method of contacting Dell that is convenient for sales, technical support, or customer service issues: 1. Verify your need. 5. Select the appropriate service or support link based on your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 4. Click Contact Us on page 44) before you . NOTE: For technical support fill out the Diagnostic Checklist (see "Diagnostic Checklist" on the left side of the page. 3. Visit support.dell.com. 2. To contact Dell for you call Dell. Getting Help 45
Choose the method of contacting Dell that is convenient for sales, technical support, or customer service issues: 1. Verify your need. 5. Select the appropriate service or support link based on your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 4. Click Contact Us on page 44) before you . NOTE: For technical support fill out the Diagnostic Checklist (see "Diagnostic Checklist" on the left side of the page. 3. Visit support.dell.com. 2. To contact Dell for you call Dell. Getting Help 45