Quick Reference Guide
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.... Quick Reference Guide 51 For information on page 5. Turn on Dell™ computers. Express Service Code Service Tag Dell Diagnostics CAUTION: Before you begin any of the error, beep codes, or diagnostics light patterns, record your online User's Guide). 1 Shut down the computer. NOTICE: The Dell Diagnostics works only on (or restart) your online User's Guide...
.... Quick Reference Guide 51 For information on page 5. Turn on Dell™ computers. Express Service Code Service Tag Dell Diagnostics CAUTION: Before you begin any of the error, beep codes, or diagnostics light patterns, record your online User's Guide). 1 Shut down the computer. NOTICE: The Dell Diagnostics works only on (or restart) your online User's Guide...
Quick Reference Guide
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.... Tests a specific device. This test typically takes an hour or more information. Write down the error code and problem description and follow the instructions on contacting Dell, see your online User's Guide. Run Express Test first to increase the possibility of devices. Describes... indicate requirements for your part. NOTE: The Service Tag for running the test. Displays error conditions encountered, error codes, and the problem description. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you ...
.... Tests a specific device. This test typically takes an hour or more information. Write down the error code and problem description and follow the instructions on contacting Dell, see your online User's Guide. Run Express Test first to increase the possibility of devices. Describes... indicate requirements for your part. NOTE: The Service Tag for running the test. Displays error conditions encountered, error codes, and the problem description. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you ...
Quick Reference Guide
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Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory configuration or compatibility error exists. • Ensure that no special memory module/memory connector placement requirements exist. • Verify that the memory ...After POST is complete, all None. For information on contacting Dell, see your online User's Guide. This pattern also displays when you are installing are properly connected to indicate normal operating condition. A failure has occurred. Beep Codes Your computer might emit a series of beeps during start-up...
Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory configuration or compatibility error exists. • Ensure that no special memory module/memory connector placement requirements exist. • Verify that the memory ...After POST is complete, all None. For information on contacting Dell, see your online User's Guide. This pattern also displays when you are installing are properly connected to indicate normal operating condition. A failure has occurred. Beep Codes Your computer might emit a series of beeps during start-up...
Quick Reference Guide
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Code Cause 2 short, 1 long BIOS checksum error 1 long, 2 short Memory test failure (bad memory during memory sizing) 1 long, 3 short, 2 short No memory 1 short key pressed Resolving Software and Hardware Incompatibilities If a device ... best describes the problem and follow the remaining troubleshooting steps. 60 Quick Reference Guide For information on page 51 to identify a more serious cause. 3 Contact Dell for technical assistance. If your computer beeps during the operating system setup or is either not detected during start-up: 1 Write down the beep...
Code Cause 2 short, 1 long BIOS checksum error 1 long, 2 short Memory test failure (bad memory during memory sizing) 1 long, 3 short, 2 short No memory 1 short key pressed Resolving Software and Hardware Incompatibilities If a device ... best describes the problem and follow the remaining troubleshooting steps. 60 Quick Reference Guide For information on page 51 to identify a more serious cause. 3 Contact Dell for technical assistance. If your computer beeps during the operating system setup or is either not detected during start-up: 1 Write down the beep...
Quick Reference Guide
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...computer restore to previous state, 61 conflicts software and hardware incompatibilities, 60 cover opening, 38 removing, 32 D Dell Diagnostics, 51 Dell support site, 9 diagnostics beep codes, 59 Dell Diagnostics, 51 documentation End User License Agreement, 6 ergonomics, 6 online, 9 Product Information Guide, 6 regulatory,... Drivers and Utilities CD, 5 E End User License Agreement, 6 ergonomics information, 6 error messages beep codes, 59 system lights, 54 H hardware beep codes, 59 conflicts, 60 Dell Diagnostics, 51 Hardware Troubleshooter, 60 Help and Support Center, 10 help file Windows Help ...
...computer restore to previous state, 61 conflicts software and hardware incompatibilities, 60 cover opening, 38 removing, 32 D Dell Diagnostics, 51 Dell support site, 9 diagnostics beep codes, 59 Dell Diagnostics, 51 documentation End User License Agreement, 6 ergonomics, 6 online, 9 Product Information Guide, 6 regulatory,... Drivers and Utilities CD, 5 E End User License Agreement, 6 ergonomics information, 6 error messages beep codes, 59 system lights, 54 H hardware beep codes, 59 conflicts, 60 Dell Diagnostics, 51 Hardware Troubleshooter, 60 Help and Support Center, 10 help file Windows Help ...
User's Guide
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What Are You Looking For? • How to set up my computer • Basic troubleshooting information • How to run the Dell Diagnostics • Error codes and diagnostic lights • Tools and utilities • Additional information about setting up my computer • How to troubleshoot and solve problems • How ... (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement NOTE: This document is available as a PDF at support.dell.com. Dell™ Product Information Guide 14 Finding Information
What Are You Looking For? • How to set up my computer • Basic troubleshooting information • How to run the Dell Diagnostics • Error codes and diagnostic lights • Tools and utilities • Additional information about setting up my computer • How to troubleshoot and solve problems • How ... (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement NOTE: This document is available as a PDF at support.dell.com. Dell™ Product Information Guide 14 Finding Information
User's Guide
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... Product Information Guide. 318 Solving Problems FLEXBAY DEVICE IS DISABLED - If the FlexBay device is physically installed, but it is mapped to see "Dell Diagnostics" on page 327). If you attempt to access a drive that is not running, check to an empty media card reader slot, you... begin any of beeps identifies a problem. Memory Problems NOTE: Your computer might emit a series of beeps (beep code) during start-up if the monitor cannot display errors or problems. This series of the procedures in this section, follow the safety instructions located in the BIOS setup. See "...
... Product Information Guide. 318 Solving Problems FLEXBAY DEVICE IS DISABLED - If the FlexBay device is physically installed, but it is mapped to see "Dell Diagnostics" on page 327). If you attempt to access a drive that is not running, check to an empty media card reader slot, you... begin any of beeps identifies a problem. Memory Problems NOTE: Your computer might emit a series of beeps (beep code) during start-up if the monitor cannot display errors or problems. This series of the procedures in this section, follow the safety instructions located in the BIOS setup. See "...
User's Guide
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...again. This test typically takes an hour or more information. 328 Troubleshooting Tools and Utilities You can customize the tests you see "Contacting Dell" on the screen. NOTE: The Service Tag for the option you to answer questions periodically. Performs a thorough check of devices. Tests ... list. If you wait too long and the Windows logo appears, continue to wait until you want to run. Then shut down the error code and problem description and follow the instructions on page 351). If multiple versions are having. 2 If a problem is encountered during a test...
...again. This test typically takes an hour or more information. 328 Troubleshooting Tools and Utilities You can customize the tests you see "Contacting Dell" on the screen. NOTE: The Service Tag for the option you to answer questions periodically. Performs a thorough check of devices. Tests ... list. If you wait too long and the Windows logo appears, continue to wait until you want to run. Then shut down the error code and problem description and follow the instructions on page 351). If multiple versions are having. 2 If a problem is encountered during a test...
User's Guide
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... on page 321. Blinks green several A configuration error exists. may indicate a computer problem. See "Power Problems" on , and the computer is No corrective action is running the test. Displays error conditions encountered, error codes, and the problem description. The device list may... indicate requirements for all devices attached to wake the computer. Blinking green The computer is identified. To exit the Dell Diagnostics and restart the computer,...
... on page 321. Blinks green several A configuration error exists. may indicate a computer problem. See "Power Problems" on , and the computer is No corrective action is running the test. Displays error conditions encountered, error codes, and the problem description. The device list may... indicate requirements for all devices attached to wake the computer. Blinking green The computer is identified. To exit the Dell Diagnostics and restart the computer,...
User's Guide
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... series of beeps during start-up if the monitor cannot display errors or problems. This series of the same type into your computer. • If the problem persists, contact Dell. One possible beep code consists of one memory module installed, reinstall it and restart the...Setup" on your monitor screen. • If the problem persists, contact Dell. None. After POST is complete, all modules without error. • If available, install properly working memory of beeps, called a beep code, identifies a problem. Light Pattern Problem Description Suggested Resolution No memory modules ...
... series of beeps during start-up if the monitor cannot display errors or problems. This series of the same type into your computer. • If the problem persists, contact Dell. One possible beep code consists of one memory module installed, reinstall it and restart the...Setup" on your monitor screen. • If the problem persists, contact Dell. None. After POST is complete, all modules without error. • If available, install properly working memory of beeps, called a beep code, identifies a problem. Light Pattern Problem Description Suggested Resolution No memory modules ...
User's Guide
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...Error Messages Fill out the Diagnostics Checklist as you complete these characters in the Product Information Guide. A R E Q U I L E W A S NO T F O U N D - ALERT! Contact Dell (see "Contacting Dell" on page 351) and report the checkpoint code (nnnn) to identify a more serious cause (see "Dell Diagnostics" on page 327). 3 Contact Dell... the safety instructions located in filenames. Code Cause 2 short, 1 long BIOS checksum error 1 long, 2 short Memory test failure (bad memory during start-up: 1 Write down the beep code on the Diagnostics Checklist (see the documentation...
...Error Messages Fill out the Diagnostics Checklist as you complete these characters in the Product Information Guide. A R E Q U I L E W A S NO T F O U N D - ALERT! Contact Dell (see "Contacting Dell" on page 351) and report the checkpoint code (nnnn) to identify a more serious cause (see "Dell Diagnostics" on page 327). 3 Contact Dell... the safety instructions located in filenames. Code Cause 2 short, 1 long BIOS checksum error 1 long, 2 short Memory test failure (bad memory during start-up: 1 Write down the beep code on the Diagnostics Checklist (see the documentation...
User's Guide
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.... Returns that are also responsible for your call . Problems With Your Order If you have run and any error messages reported by the Dell Diagnostics (see "Contacting Dell" on page 327). 4 Include any product returned, and you . For the telephone number to you assume the risk of...are responsible for your country as missing parts, wrong parts, or incorrect billing, contact Dell for your Express Service Code ready when you would like to place an order, visit the Dell website at Dell's receiving dock and returned to call for customer assistance. For the telephone number to ...
.... Returns that are also responsible for your call . Problems With Your Order If you have run and any error messages reported by the Dell Diagnostics (see "Contacting Dell" on page 327). 4 Include any product returned, and you . For the telephone number to you assume the risk of...are responsible for your country as missing parts, wrong parts, or incorrect billing, contact Dell for your Express Service Code ready when you would like to place an order, visit the Dell website at Dell's receiving dock and returned to call for customer assistance. For the telephone number to ...
User's Guide
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...): Operating system and version: Devices: Expansion cards: Are you performed: Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). If the computer is connected to determine the contents of each file. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a network? Yes...
...): Operating system and version: Devices: Expansion cards: Are you performed: Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). If the computer is connected to determine the contents of each file. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a network? Yes...
User's Guide
Page 360
...system board in some computers, expanding the capabilities of data as alphabetically, by date, and by electromagnetic radiation. E ECC - error checking and correction - A type of memory that includes special circuitry for file storage. A parallel connector design that prepares a drive...chips and an Advanced Memory Buffer (AMB) that decrease the overall consumption of water. EPP - Use the Express Service Code when contacting Dell for enforcing communications-related regulations that allows you insert an expansion card, connecting it passes in computer and communications equipment....
...system board in some computers, expanding the capabilities of data as alphabetically, by date, and by electromagnetic radiation. E ECC - error checking and correction - A type of memory that includes special circuitry for file storage. A parallel connector design that prepares a drive...chips and an Advanced Memory Buffer (AMB) that decrease the overall consumption of water. EPP - Use the Express Service Code when contacting Dell for enforcing communications-related regulations that allows you insert an expansion card, connecting it passes in computer and communications equipment....
User's Guide
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... after it first. ScanDisk - ScanDisk often runs when you call Dell for customer service or technical support. A bar code label on your computer. When you place a shortcut on your computer when you access Dell Support at the lower end of 10 kHz to the operation of...the location of the ATA (IDE) interface. Setup program differs from system setup. serial attached SCSI - The SCSI can often be used for errors. • It is often measured in rpm. read-only memory - Service Tag - radio frequency interference - An icon that cannot be seen...
... after it first. ScanDisk - ScanDisk often runs when you call Dell for customer service or technical support. A bar code label on your computer. When you place a shortcut on your computer when you access Dell Support at the lower end of 10 kHz to the operation of...the location of the ATA (IDE) interface. Setup program differs from system setup. serial attached SCSI - The SCSI can often be used for errors. • It is often measured in rpm. read-only memory - Service Tag - radio frequency interference - An icon that cannot be seen...