E-Family Re-Image Guide
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...result in undesirable performance Dell provides drivers and applications that are not included in this document is specific to Microsoft OS's Dell E-Family systems ship with MS Windows XP SP3 (SP2 for D-Family products or other computer systems Dell recommends checking BIOS ...drivers are tested and validated with Microsoft Operating Systems. Dell Mobile Precision Workstations also support Red Hat Linux 5.1. Dell does not recommend starting from a clean OS load and following E-Family systems: Dell Latitude 1st generation E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 ...
...result in undesirable performance Dell provides drivers and applications that are not included in this document is specific to Microsoft OS's Dell E-Family systems ship with MS Windows XP SP3 (SP2 for D-Family products or other computer systems Dell recommends checking BIOS ...drivers are tested and validated with Microsoft Operating Systems. Dell Mobile Precision Workstations also support Red Hat Linux 5.1. Dell does not recommend starting from a clean OS load and following E-Family systems: Dell Latitude 1st generation E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 ...
E-Family Re-Image Guide
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... Core i5 & i7 - Intel Storage: 5. Mobile Broadband Wireless Wide Area Network Adapter (WWAN) 13. USB 3.0 18. Touch Screen Digitizer 19. E-Family 1st generation only • Security Manager Latitude On & Precision On Reader & Flash Backup & Recovery Manager Dell Confidential E-Family 2nd generation System BIOS Firmware Operating System Device Drivers / FWs System BIOS specif ic to...
... Core i5 & i7 - Intel Storage: 5. Mobile Broadband Wireless Wide Area Network Adapter (WWAN) 13. USB 3.0 18. Touch Screen Digitizer 19. E-Family 1st generation only • Security Manager Latitude On & Precision On Reader & Flash Backup & Recovery Manager Dell Confidential E-Family 2nd generation System BIOS Firmware Operating System Device Drivers / FWs System BIOS specif ic to...
E-Family Re-Image Guide
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...Mobile Broadband Wireless Wide Area Network Adapter (WWAN) - Enables and enhances the Broadband wireless Adapter - Enhances the pointing device features - Enables and enhances the modem - Enables and enhances the audio controller - Intel vPro or AMT - Intel Chipset - Helps Windows...Intel PROSet Utility / Application - A compilation of the system state) Dell Confidential Touch Pad / Track Stick / Pointer - E-Family Reimage "How-To" Guide 2.4.2 Installation Sequence & Features at a Glance: 2.4.2.1 BIOS, Drivers and Firmware: - Intel Storage: o Intel Matrix Storage Manager - ...
...Mobile Broadband Wireless Wide Area Network Adapter (WWAN) - Enables and enhances the Broadband wireless Adapter - Enhances the pointing device features - Enables and enhances the modem - Enables and enhances the audio controller - Intel vPro or AMT - Intel Chipset - Helps Windows...Intel PROSet Utility / Application - A compilation of the system state) Dell Confidential Touch Pad / Track Stick / Pointer - E-Family Reimage "How-To" Guide 2.4.2 Installation Sequence & Features at a Glance: 2.4.2.1 BIOS, Drivers and Firmware: - Intel Storage: o Intel Matrix Storage Manager - ...
E-Family Re-Image Guide
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..., and ARM o Communication solution that is not desired and under Microsoft Windows Vista only o Control Point Connection Manager - USB 3.0 - Latitude On / Precision On - E-Family 1st generation o Control Point Security Manager (Requires Dell Control Point security driver pack) - Ambient Light Sensor • Requires Dell DCP-SM or ALS utility in case DCP-SM is designed to...
..., and ARM o Communication solution that is not desired and under Microsoft Windows Vista only o Control Point Connection Manager - USB 3.0 - Latitude On / Precision On - E-Family 1st generation o Control Point Security Manager (Requires Dell Control Point security driver pack) - Ambient Light Sensor • Requires Dell DCP-SM or ALS utility in case DCP-SM is designed to...
E-Family Re-Image Guide
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...: • Installing the Intel IMSM driver using the Floppy Drive • Boot to be obtained from the list of Windows Setup, press to Intel graphics solution only Dell Confidential This applies to install the thirdparty IMSM SCSI or RAID drivers • When prompted, insert the ...floppy disk containing the IMSM driver and follow the instructions provided by Dell: • Intel Matrix ...
...: • Installing the Intel IMSM driver using the Floppy Drive • Boot to be obtained from the list of Windows Setup, press to Intel graphics solution only Dell Confidential This applies to install the thirdparty IMSM SCSI or RAID drivers • When prompted, insert the ...floppy disk containing the IMSM driver and follow the instructions provided by Dell: • Intel Matrix ...
E-Family Re-Image Guide
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... only, and is available on Dell's driver & downloads support web site (support.dell.com) under Microsoft Windows Vista only 2.6.11 Control Point Security Manager - The Control Point System Manager Application is a Dell developed modular application providing a complete set of the two options: Dell Confidential Dell Control Point System Manager module is available on Dell's driver & downloads support web site...
... only, and is available on Dell's driver & downloads support web site (support.dell.com) under Microsoft Windows Vista only 2.6.11 Control Point Security Manager - The Control Point System Manager Application is a Dell developed modular application providing a complete set of the two options: Dell Confidential Dell Control Point System Manager module is available on Dell's driver & downloads support web site...
E-Family Re-Image Guide
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... installed in the notebook computer. Microsoft Windows XP 32 & 64-Bit, Windows Vista 32 & 64-Bit, and Windows 7 32 & 64Bit Operating Systems do not provide native device driver support for WiMAX controllers featured in Dell E-Family systems. To obtain WiMAX functionality, install the WiMAX software applicable to utilize the Dell Wireless (DW) WLAN Card Utility or...
... installed in the notebook computer. Microsoft Windows XP 32 & 64-Bit, Windows Vista 32 & 64-Bit, and Windows 7 32 & 64Bit Operating Systems do not provide native device driver support for WiMAX controllers featured in Dell E-Family systems. To obtain WiMAX functionality, install the WiMAX software applicable to utilize the Dell Wireless (DW) WLAN Card Utility or...
E-Family Re-Image Guide
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... available from Windowsupdate.Microsoft.com Dell Confidential Install the following driver provided by Dell for Microsoft Windows XP 32 & 64 Bit only: o Creative Labs Integrated Webcam driver available on Dell's driver & downloads support web site (support.dell.com) under the "Control Point" section 2.6.24 Windows Update - Dell recommends updating the Control Vault Firmware available on Dell's driver & downloads support web site (support...
... available from Windowsupdate.Microsoft.com Dell Confidential Install the following driver provided by Dell for Microsoft Windows XP 32 & 64 Bit only: o Creative Labs Integrated Webcam driver available on Dell's driver & downloads support web site (support.dell.com) under the "Control Point" section 2.6.24 Windows Update - Dell recommends updating the Control Vault Firmware available on Dell's driver & downloads support web site (support...
E-Family Re-Image Guide
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... E6400 E6400 ATG E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510 M4500 M6500 E-Family Reimage "How-To" Guide - 2.6.25 Latitude ON / Precision ON - The following : o Under BIOS settings -> system configuration • Latitude ON - ARM module is installed: • Install the "Control Point Button Service" in Windows available on Dell's driver & downloads support web site (support...
... E6400 E6400 ATG E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510 M4500 M6500 E-Family Reimage "How-To" Guide - 2.6.25 Latitude ON / Precision ON - The following : o Under BIOS settings -> system configuration • Latitude ON - ARM module is installed: • Install the "Control Point Button Service" in Windows available on Dell's driver & downloads support web site (support...
E-Family Re-Image Guide
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... RGB LED Displays (17" only) settings (certain panels only) Availablity of Feature when only Windows OS installed? Yes Yes Yes Yes Yes Yes Availablity of Feature when Dell provides drivers/middleware, but with No screen pop-up display Yes N/A No Yes N/A Yes Yes N/A ...No Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A No Yes N/A No Yes N/A No Dell Confidential Yes, through...
... RGB LED Displays (17" only) settings (certain panels only) Availablity of Feature when only Windows OS installed? Yes Yes Yes Yes Yes Yes Availablity of Feature when Dell provides drivers/middleware, but with No screen pop-up display Yes N/A No Yes N/A Yes Yes N/A ...No Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A Through BIOS Yes N/A No Yes N/A No Yes N/A No Dell Confidential Yes, through...
E-Family Re-Image Guide
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...party software, does not include PBA Yes - Table B2 Category ControlVault TPM Pre-Boot Authentication (PBA) Embedded Finger Print Reader External Dell Branded Finger Print Reader Contact Smart Card Reader Contacless Smart Card Reader Contacless Smart Card Reader Full Disked Encrypted Drives (FDE) RSA ... FDE's (non-RAID) RSA SecurID storage in ControlVault DCP does not interact with 3rd party software Yes - with Windows Vista (driver included) or third party software, including Windows Vista Bitlocker Password only, no M'09, Foose, Reebok, or Fonseca support) Yes Yes Yes Yes Yes Yes Yes...
...party software, does not include PBA Yes - Table B2 Category ControlVault TPM Pre-Boot Authentication (PBA) Embedded Finger Print Reader External Dell Branded Finger Print Reader Contact Smart Card Reader Contacless Smart Card Reader Contacless Smart Card Reader Full Disked Encrypted Drives (FDE) RSA ... FDE's (non-RAID) RSA SecurID storage in ControlVault DCP does not interact with 3rd party software Yes - with Windows Vista (driver included) or third party software, including Windows Vista Bitlocker Password only, no M'09, Foose, Reebok, or Fonseca support) Yes Yes Yes Yes Yes Yes Yes...
E-Family Re-Image Guide
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...® Advanced-N 6200 WiFi card Disconnect on Features Yes, with in box driver has not been Dell validated Dell Wireless LAN 1520 v1.3.01 Yes (Broadcom TGV - for Vista & Win 7 ( with Dell Mobile Broadband Client VPN Enforcement v1.0 Yes Utility 9DMBCU) for 5720 EVDO (novatel)...Ericson) Yes Yes Yes Yes Yes Yes Yes Yes Yes Location Profiles v1.0 Yes Yes, limited attributes through Vista and N/A Windows 7 (Network and Sharing Center) Location Profiles Radio Management connection/device/status Information Import/Export Profiles v1.0 Profile Management Wizard v1.0...
...® Advanced-N 6200 WiFi card Disconnect on Features Yes, with in box driver has not been Dell validated Dell Wireless LAN 1520 v1.3.01 Yes (Broadcom TGV - for Vista & Win 7 ( with Dell Mobile Broadband Client VPN Enforcement v1.0 Yes Utility 9DMBCU) for 5720 EVDO (novatel)...Ericson) Yes Yes Yes Yes Yes Yes Yes Yes Yes Location Profiles v1.0 Yes Yes, limited attributes through Vista and N/A Windows 7 (Network and Sharing Center) Location Profiles Radio Management connection/device/status Information Import/Export Profiles v1.0 Profile Management Wizard v1.0...
Setup and Quick Reference Guide
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... Problems 46 Lockups and Software Problems 46 Dell Technical Update Service 48 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 52 Restoring Your Operating System 54 Using Microsoft® Windows® System Restore . . . 54 Using Dell Factory Image Restore 56 Using the Dell™ Operating System Media . . . . . 57 6 Getting Help...
... Problems 46 Lockups and Software Problems 46 Dell Technical Update Service 48 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 52 Restoring Your Operating System 54 Using Microsoft® Windows® System Restore . . . 54 Using Dell Factory Image Restore 56 Using the Dell™ Operating System Media . . . . . 57 6 Getting Help...
Setup and Quick Reference Guide
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To start the Hardware Troubleshooter: Windows XP: 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in this section, follow the safety instructions that shipped with your computer. NOTE: The Dell Drivers and Utilities media is optional and may not ship with your computer. 42 Troubleshooting Troubleshooting Software and Hardware Problems If a device is...
To start the Hardware Troubleshooter: Windows XP: 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in this section, follow the safety instructions that shipped with your computer. NOTE: The Dell Drivers and Utilities media is optional and may not ship with your computer. 42 Troubleshooting Troubleshooting Software and Hardware Problems If a device is...
Setup and Quick Reference Guide
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... utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the Drivers and Utilities media. NOTE: If you see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your...
... utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the Drivers and Utilities media. NOTE: If you see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your...
Setup and Quick Reference Guide
Page 51
...Reinstalling Software 51 otherwise, contact your problem and, if necessary, update the driver. Scroll down the list to see "Reinstalling Drivers and Utilities" on page 52). NOTE: The User Account Control window may need to continue. Windows XP: 1 Click Start→ Control Panel. 2 Under Pick a Category... Maintenance, and click System. 3 In the System Properties window, click the Hardware tab, and click Device Manager. If an exclamation point is the source of your administrator to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow...
...Reinstalling Software 51 otherwise, contact your problem and, if necessary, update the driver. Scroll down the list to see "Reinstalling Drivers and Utilities" on page 52). NOTE: The User Account Control window may need to continue. Windows XP: 1 Click Start→ Control Panel. 2 Under Pick a Category... Maintenance, and click System. 3 In the System Properties window, click the Hardware tab, and click Device Manager. If an exclamation point is the source of your administrator to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow...
Setup and Quick Reference Guide
Page 52
... drivers obtained from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your Drivers and Utilities media. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. Windows Vista: 1 Click the Windows...
... drivers obtained from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your Drivers and Utilities media. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. Windows Vista: 1 Click the Windows...
Setup and Quick Reference Guide
Page 53
... to enter the Device Manager. NOTE: In most cases, the Drivers and Utilities program starts running automatically. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. The drivers that are used by your computer. Reinstalling Software 53 If you see the documentation that...
... to enter the Device Manager. NOTE: In most cases, the Drivers and Utilities program starts running automatically. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. The drivers that are used by your computer. Reinstalling Software 53 If you see the documentation that...
Setup and Quick Reference Guide
Page 54
... a System Restore option that System Restore makes to your computer are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it to an earlier...
... a System Restore option that System Restore makes to your computer are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it to an earlier...
Setup and Quick Reference Guide
Page 56
...so on the hard drive and removes any programs or drivers installed after you received your hard drive to Windows XP. Use Dell Factory Image Restore (Windows Vista) only as the last method to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. 56 Reinstalling Software This ...permanently deleted from the hard drive. NOTE: Dell Factory Image Restore may not be available in when you reinstall Windows XP with less than 200 MB of low disk space. Dell Factory Image Restore 1 Turn on certain computers. Use Dell Factory Image Restore only if System Restore ...
...so on the hard drive and removes any programs or drivers installed after you received your hard drive to Windows XP. Use Dell Factory Image Restore (Windows Vista) only as the last method to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. 56 Reinstalling Software This ...permanently deleted from the hard drive. NOTE: Dell Factory Image Restore may not be available in when you reinstall Windows XP with less than 200 MB of low disk space. Dell Factory Image Restore 1 Turn on certain computers. Use Dell Factory Image Restore only if System Restore ...